Nena Residence Hotel

Hotels
10 (15 reviews)
1034 Rua General Osório , Franca , br

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Room service
Family rooms
Pets allowed
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Shared stationery like menus, pens are removed
See all facilities

Review Highlights

Pros:
Very good service
Easy garage access
Good breakfast (minor issue with eggs)
Cons:
Cold shower
Poor quality toilet paper

Categories

Cleanliness
10
The cleanliness is noted positively but the mention of 'Banho frio' suggests some issues.
Service
10
Service is highlighted as very good and attentive.
Location
10
Garage access is noted to be easy, suggesting a good location.
Room Quality
10
Room quality is perceived positively based on general statements.
Amenities
10
Amenities are acceptable but no specifics were provided, maintaining a good standard.
Value for Money
10
Overall, value for money seems to be satisfactory based on the overall positive sentiment.
Food and Beverage
10
Good breakfast overall, but the absence of eggs is a minor drawback.
Overall Experience
10
The reviewer states they will definitely return, indicating a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 13:28

Property Description

Luxurious Rooms with Free WiFi
Enjoy well-appointed rooms with modern amenities, including free WiFi and a flat-screen TV. Relax in comfort and style during your stay.

Fitness Centre and Garden
Stay active at our onsite fitness centre or unwind in the serene garden area. Take advantage of our fitness facilities and outdoor space.

Buffet Breakfast and 24-Hour Service
Start your day right with a delicious buffet breakfast. Our 24-hour front desk and room service ensure your needs are always met promptly.

To experience unparalleled comfort and convenience at Nena Residence Hotel, book your stay now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 15 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
Palombo • couple • br
10
2026-03-25 • via Nuitee
L
LAURO • solo_traveller • br
9
Boa
Cons:

Achei o café-da-manhã aquem do esperado.

2026-03-23 • via Nuitee
L
Leandro • solo_traveller • br
8
2026-03-14 • via Nuitee
M
Marcio Tadeu Goncalves • solo_traveller • br
7
Nena Suites Franca
Pros:

Flat de médio conforto com cozinha, sala, dormitório e banheiro. Há frigobar e tv a cabo. Banheiro tem água quente central. Café da manhã foi servido no quarto devido ao pouco movimento do dia. Café da manhã é apenas bom. Minha nota aqui é 7.

Cons:

Colchão rasgado e enxoval visivelmente pequeno para a cama. Secador de cabelo estava avariado.

2026-03-02 • via Nuitee
W
Wagner • solo_traveller • br
8
Conforto e segurança num local singelo.
Cons:

O recepcionista não teve dificuldades em operar a máquina de cartão de crédito.

2026-02-12 • via Nuitee
F
Francisco • solo_traveller • br
8
boa
Pros:

limpeza
café da manhã
atendimento

Cons:

elevador

2026-01-26 • via Nuitee
A
Andrea • solo_traveller • br
10
2026-01-12 • via Nuitee
R
Raquel • couple • br
8
Boa, mas poderia melhorar o café da manhã e ter um estacionamento maior.
Pros:

Quarto amplo e limpo.

Cons:

Estacionamento ruim e café da manhã fraco

2026-01-12 • via Nuitee
F
Freitas • couple • br
9
2026-01-11 • via Nuitee
B
Brito Junior • solo_traveller • br
10
2025-12-26 • via Nuitee
P
Peterson • solo_traveller • br
5
em 12 horas, experiência regular
Pros:

quarto amplo e iluminado, ar condicionado novo, estacionamento

Cons:

não foi oferecido e nem identificado wi-fi, tv pequena e antiga, sinal da ski sem funcionamento, solicitei a o hotel que informou que não poderia fazer nada, experiência péssima, alem que banheiro velho;

2025-12-16 • via Nuitee
M
Marcos • solo_traveller • br
6
Cons:

Banho frio

2025-11-29 • via Nuitee
S
Silvio • solo_traveller • br
8
2025-11-27 • via Nuitee
A
Andre Fernando • extended_group • br
9
retornarei com certeza
Pros:

atendimento muito bom, atenciosos, garagem de facil acesso, limpeza tb muito boa.., cafe da manhã só faltou o ovo..

Cons:

só não gostei do papel higienico, alem de parecer guardanapo de bar, de qualidade ruim, esse modelo de soltar em pedaços é ruim, prefiro o de rolinho, como nos outros hoteis.

2025-11-10 • via Nuitee
R
RodrigoPoulis • solo_traveller • br
10
2025-08-03 • via Nuitee