Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Old equipment in amenities
Mixed reviews on value for money

Categories

Cleanliness
7.2
Guests appreciated the overall cleanliness, although some mentioned minor issues.
Service
8.5
Service was well-received, with some minor complaints about staff kindness.
Location
8.4
The hotel's proximity to key areas was a highlight for guests.
Room Quality
8
Rooms were spacious, clean, and suitable for families.
Amenities
7.7
Amenities like spa and pool were appreciated, although some felt the equipment was old.
Value for Money
7
Mixed reviews on value for money, with some finding it reasonable and others considering it high.
Food and Beverage
7
Food quality and variety received mixed feedback.
Overall Experience
8.2
Most guests had a positive overall experience and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 19:43

Property Description

Luxurious Accommodation and Spa Facilities
Orpheus Hotel - Casino and SPA offers modern accommodation just steps away from the ski center and resort center. Enjoy free spa facilities including an infrared sauna, fitness center, and indoor pool.

Family-Friendly Amenities
Parents will appreciate the children's playground and supervised games room, while everyone can indulge in the restaurant, sky bar, and terrace with breathtaking views.

Convenience for Skiers
Ski storage is available for guests, making it easy to hit the slopes. Book your stay at Orpheus Hotel - Casino and SPA for an unforgettable mountain getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 7.2
Service: 8.5
Location: 8.4
Room Quality: 8
Amenities: 7.7
Value for Money: 7
Food and Beverage: 7
Overall Experience: 8.2
K
Kateryna • family_with_children • bg
10
2026-07-25 • via Nuitee
P
P.S. • solo_traveller • bg
10
Pros:

Чисти и комфортни стаи с всички удобства. Вкусна и изключително разнообразна храна. Подземен паркинг. Анимация и целодневно забавление на възрастни и деца-преходи, пилатес, народни танци.

2026-07-24 • via Nuitee
M
martin • solo_traveller • bg
3
Pros:

The location ,food ,spa

Cons:

Staff asked ke to cancel my booking reservation in order to get better price at the hotel and all inclusive ,they wouldnt tell me what the price was up untill checkout ,citing technical issues with their reservation .system ,ultimately they charged me more than on booking.com

2026-07-19 • via Nuitee
A
Alexander Handzhiev • solo_traveller • bg
8
Pros:

The staff
the food was good

Cons:

The spa was a bit crowded

2026-07-19 • via Nuitee
Бадалян • family_with_children • bg
10
Незабравимо!
Pros:

Профисеонализма на служителите, организацията на активности за малки и големи, много вкусната храна.

2026-07-19 • via Nuitee
Вангел • solo_traveller • bg
8
Pros:

Обслужването, храната, спа зоната, разнообразието от дейности за гости. Реално хотелът е насочен за семейства с малки деца и отговоря най-вече на техните нужди.

2026-07-19 • via Nuitee
Пенка • couple • bg
8
2026-07-19 • via Nuitee
Лиляна • solo_traveller • bg
10
2026-07-12 • via Nuitee