Hotel Shterev Karlovo

Hotels
7.3 (28 reviews)
1, 20th July Square , Karlovo , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
Ironing service
Massage services
Shared lounge/TV area
Outdoor furniture
See all facilities

Review Highlights

Pros:
Great location
Responsive staff
Useful amenities
Cons:
Cleanliness issues
Uncomfortable room layout
Breakfast ordering complications

Categories

Cleanliness
5.2
The room had old stains on the mattress and some broken items, indicating a need for better cleanliness.
Service
8.7
The staff was responsive and helpful in guiding toward various tourist destinations.
Location
8.7
Loved the location!
Room Quality
6.2
The room was smaller than expected and the bed arrangement was uncomfortable.
Amenities
8.2
The presence of a hair dryer was appreciated, showing good basic amenity availability.
Value for Money
7.2
Breakfast options not clearly communicated, affecting overall value perception.
Food and Beverage
6.7
Breakfast was good, but ordering issues led to disappointment.
Overall Experience
7.5
Despite some issues, the stay was overall pleasant with notable positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:54

Property Description

Centrally Located and Convenient Amenities - Hotel Shterev offers air-conditioned rooms with free WiFi, just steps away from the House Museum of Vasil Levski. Enjoy the convenience of free parking and a complimentary fitness centre during your stay.

Comfortable Rooms and Suite Options - Each room is equipped with a TV, en-suite bathroom, and some even feature a refrigerator. Upgrade to a suite for a spacious seating area, a relaxing bath, and the possibility of a private balcony.

Dining and Entertainment Choices - Indulge in delicious meals at the on-site à-la-carte restaurant with a terrace, or unwind at the lobby bar and day and night bars. Families will appreciate the children's entertainment room, while guests can also opt for relaxing massage services.

Book your stay at Hotel Shterev now for a memorable experience in Karlovo!

Important information:

A deposit via bank wire is required to secure your reservation when booking without a credit card. Shterev Hotel will contact you with instructions after booking.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.3
Based on 28 reviews
Cleanliness: 5.2
Service: 8.7
Location: 8.7
Room Quality: 6.2
Amenities: 8.2
Value for Money: 7.2
Food and Beverage: 6.7
Overall Experience: 7.5
A
Anastasia • family_with_children • al
3
Нежелан
Pros:

Отношението на персонала бе мило, както и местоположението на хотела е добро!

Cons:

В стаята всичко бе старо, миришеше неприятно, голяма част от нещата бяха счупени.

2026-01-19 • via Nuitee
D
Denislav • extended_group • gb
5
2026-01-11 • via Nuitee
I
Ibortina • couple • es
6
Colchones horribles, para lo que se paga
Pros:

El hotel está céntrico, pero es muy caro para el estado de las habitaciones...no es porque los muebles sean más viejos, o más cuqui...es porque la cama era de muelles y mala, a parte de que el colchón estaba muy sucio. Tiene parking.

Cons:

La cama, era incomodisima, cada vez que te girabas sonaban todos los muelles, el colchón es penoso. Cuando llegamos la calefacción no iba, menos mal del spilt que lo tuvimos toda la noche funcionando. Efectivamente, la señora de recepción, no desprende mucha simpatía, ni mucha ni poca... Tal y como habíamos leído. Muy caro para lo que es! Debería costar mucho menos, por la calidad que ofrece. Si fuese barato... Te diría, normal! Pero no, no lo vale

2026-01-06 • via Nuitee
д-р Виктория • couple • bg
10
Wonderful
Pros:

Loved the location! We arrived late in the evening, and the staff had turned on the AC in our room. I thought this was a really kind and thoughtful gesture, as we were rather cold after the trip.
Love the fact that there is a hair dryer. Always very useful!
The brekfast was good.

Cons:

I dislike shower curtains in general, I much prefer shower cabins.
The bed was not one whole, but more like two separate beds next to each other. My husband and I couldn't cuddle, as one of us would have been in the hole between the two beds.
The mattress had old stains on it.
There isn't an option to book breakfast on the website, just a mention that breakfast is an option and needs to be paid additionally. But when we arrived it turned out that we couldn't have breakfast the following day, as it needs to be ordered in advance the previous day (which, again, is not possible on booking). We ordered breakfast for the second morning of our stay, but we were disappointed by the fact that we couldn't have it for the first one.

2025-11-16 • via Nuitee
Любка • solo_traveller • bg
8
2025-10-18 • via Nuitee
Васил • couple • bg
6
2025-09-20 • via Nuitee
Еми • solo_traveller • bg
10
2025-09-16 • via Nuitee
G
Georgios • family_with_children • gr
10
2025-09-14 • via Nuitee
Георги • couple • bg
8
Pros:

Стаята беше по-тясна от очакваното. Персоналът беше все пак много отзивчив и насочващ към различни туристически дестинации в града и района.

2025-09-13 • via Nuitee
A
amiel • family_with_children • il
6
2025-08-29 • via Nuitee
Y
Yordan • couple • bg
10
2025-08-05 • via Nuitee
M
Markus • couple • at
7
Pros:

Perfekte Lage. Der Rest okay für eine Nacht.

2025-08-01 • via Nuitee
V
Vencislav • couple • bg
1
2025-07-28 • via Nuitee
I
Ivanov • couple • bg
1
2025-07-27 • via Nuitee
Игнат Ганев • couple • bg
8
2025-07-18 • via Nuitee
E
Ekaterina • young couple • gb
9
Superb
2025-06-12 • via Nuitee
V
Vladimir • young couple • bg
10
Exceptional
Pros:

Amazing place in the top centrum

2025-04-14 • via Nuitee
K
Kiril • group • gb
9
Superb
2025-03-30 • via Nuitee
T
Todor • young couple • bg
6
Perfect location and an ok stay
Pros:

The location is right in the center of Karlovo, which is a very convenient if you want to go sightseeing as most of the places are within walking distance. Parking is also available.

The room was clean and the staff was friendly.

Cons:

The room was very small and the furnishing was old.

2024-08-25 • via Nuitee
D
Diyan • young couple • bg
1
Bad
Cons:

No hot water
Uncomfortable pillows
Torn curtains

2024-06-03 • via Nuitee