City Hotel

Hotels
8.5 (699 reviews)
15 Hristo Botev Str , Veliko Tŭrnovo , BG

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
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Review Highlights

Pros:
Clean and maintained
Friendly staff
Good location
Cons:
Noise from street
Room size and amenities lacking
No breakfast options

Categories

Cleanliness
8.39
Multiple reviews indicated concerns regarding cleanliness, but also mentioned that some areas were clean.
Service
9.86
Generally positive comments about staff being friendly and responsive.
Location
9.9
Location mentioned positively in various reviews, particularly its proximity to city attractions.
Room Quality
7.35
Several complaints about room size and some facilities like the TV and bathroom.
Amenities
8.38
Amenities received mixed feedback; positive mentions of cleanliness, but issues with bathroom layout and lack of breakfast.
Value for Money
8.84
Value perceived as acceptable, though some reviewers expected more for the price.
Food and Beverage
5.89
Negative sentiment regarding the lack of breakfast options.
Overall Experience
9.36
Overall experience varied, but positive sentiments about location and service balance negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:05

Property Description

Central Location and Modern Amenities
City Hotel, located in the heart of Veliko Turnovo near the University, provides a convenient stay with a restaurant, air-conditioned rooms, and complimentary WiFi.

Conference Facilities and Scenic Views
Enjoy the convenience of a 40-seat conference room for events and team building activities, along with stylish rooms offering city views and modern amenities.

Delicious Dining Options and Convenient Services
Start your day with breakfast in the on-site restaurant, and take advantage of services like packed lunches, special diet menus, and a nearby grocery store.

To experience the comfort and convenience of City Hotel, book your stay now.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 699 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 5.89
Overall Experience: 9.36
V
Viktor • solo_traveller • ru
10
2026-09-19 • via Nuitee
Йорданова • solo_traveller • bg
10
2026-09-17 • via Nuitee
A
Ana Cristina • couple • co
10
Excelente
Pros:

Todo

Cons:

Nada

2026-09-13 • via Nuitee
M
Mancheva • solo_traveller • bg
10
2026-09-10 • via Nuitee
V
Vele • family_with_children • ro
10
2026-09-09 • via Nuitee
Йорданова • solo_traveller • bg
10
2026-09-09 • via Nuitee
S
Siyana • solo_traveller • gb
6
Disappointing hotel for the price you pay.
Pros:

Unfortunately the hotel need lots of modernisation and refurbishment. The location is a bonus. Right in the city centre. Bathroom was extremely small and the rooms weren't grear .Shower was broken. The receptionists were lovely but everything else was disappointing.
The hotel has got potential but the management needs to addressed all the issues.

Cons:

The breakfast was awful. They are probably better not to offer anything. For the price per night we would have expected more.

2026-09-08 • via Nuitee
Диян • solo_traveller • bg
4
Pros:

Нищо!

Cons:

Всичко !

2026-09-07 • via Nuitee
J
julie • family_with_children • bg
10
Very friendly Hotel in a perfect central location.
Pros:

Extremely friendly and welcoming staff. Room exceptionally clean and well stocked,

Cons:

I thought the breakfast would be self service but it was a dry box, bread, jam, salami, cheese slices and 2 eggs. Tasted good but I didn't expect a dry box for breakfast.

2026-09-05 • via Nuitee
O
Oleg • solo_traveller • md
8
2026-08-31 • via Nuitee
I
ILIYANKA CHOCHEVA • solo_traveller • bg
10
Pros:

Много уютно, готини хора на рецепция. Всичко беше безупречно 😊

2026-08-31 • via Nuitee
J
Judele • solo_traveller • ro
5
2026-08-31 • via Nuitee
N
Nedko Boyanov • solo_traveller • bg
4
Cons:

The breakfast was terrible worst than Hospital food

2026-08-30 • via Nuitee
D
DZKTOT • solo_traveller • pl
7
Pros:

Bardzo przyjazny personel

Cons:

1. Sniadanie-suchy prowiant w plastikowym opakowaniu, bez zapewnionych napojow.
2. Udogodnienie w pokoju ( nie w kuchni jak w opisie na Booking) czajnik. Brak jednak zapewnionych kubków, tylko szklanki do zimnej wody.

2026-08-30 • via Nuitee
M
mariolina • couple • nl
8
Siamo stati molto bene
Pros:

Posizione e la terrazza sul tetto

Cons:

Colazione potrebbe essere migliore

2026-08-30 • via Nuitee
S
Stoianov • couple • ae
9
2026-08-26 • via Nuitee
C
Covali • extended_group • md
9
Pros:

Все было хорошо.

Cons:

Завтраки невкусные ланч боксы.

2026-08-24 • via Nuitee
S
Slawomir • family_with_children • pl
8
Miły i spokojny pobyt
Pros:

Dobra lokalizacja, komfortowy pokój

Cons:

Hałas za oknem w nocy (samochody)

2026-08-24 • via Nuitee
J
Javier • solo_traveller • es
10
2026-08-22 • via Nuitee
R
Razvan • extended_group • ro
10
2026-08-20 • via Nuitee