RAFAELLO HOTEL

Hotels
7.9 (76 reviews)
Soldado Mancias Alves 2326 , São Borja , br

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Customer service
Location convenience
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.79
Frequent mentions of dirty rooms and bathrooms, indicating a need for improvement.
Service
9.26
Multiple positive comments about helpful staff, particularly highlighting individual employees' efforts.
Location
8.3
Good access to nearby amenities, but limited mention of value for a specific location.
Room Quality
6.75
Feedback includes issues like small room size and maintenance problems.
Amenities
7.78
While some amenities were appreciated, others had issues (e.g., broken soap holder).
Value for Money
8.24
General sentiment suggests reasonable expectations for budget accommodation.
Food and Beverage
7.29
Mixed reviews on breakfast quality and a mention of limited options.
Overall Experience
8.76
While there are several drawbacks, guests noted valuable experiences with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:36

Property Description

Luxurious Accommodation in São Borja

Modern Amenities: RAFAELLO HOTEL offers a 24-hour front desk, airport transfers, a shared lounge, and complimentary high-speed WiFi, ensuring a seamless stay for all guests.

Comfortable Rooms: Each room is equipped with a desk, a flat-screen TV, a private bathroom, cozy bed linen, and fluffy towels, providing utmost comfort and convenience during your visit.

Convenient Location: Situated just 171 km from Libertador General José de San Martín Airport, RAFAELLO HOTEL's prime location makes it easily accessible for travelers seeking a relaxing retreat.

Experience luxury and convenience at RAFAELLO HOTEL. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children 4 years old stay for R$ 20 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 76 reviews
Cleanliness: 6.79
Service: 9.26
Location: 8.3
Room Quality: 6.75
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.29
Overall Experience: 8.76
J
Josimar • solo_traveller • br
8
2026-07-14 • via Nuitee
S
Simone • extended_group • br
7
2026-07-13 • via Nuitee
S
Soares • solo_traveller • br
7
2026-06-23 • via Nuitee
N
Nauro • solo_traveller • br
10
2026-06-18 • via Nuitee
M
Marcio Guido • solo_traveller • br
5
2026-06-17 • via Nuitee
A
Aline Almeida • solo_traveller • br
10
Pros:

Nossa estadia foi muito tranquila e confortável. O hotel oferece estacionamento, o que facilita bastante para quem está viajando de carro. O chuveiro é bom, a limpeza estava em ordem e atendeu bem às expectativas. O grande destaque fica para o atendimento, que foi excelente, com uma equipe muito atenciosa e prestativa durante toda a estadia.

2026-06-09 • via Nuitee
R
raguiar • solo_traveller • uy
9
2026-05-31 • via Nuitee
R
Rubia • solo_traveller • br
9
Bom custo-benefício
Pros:

Atendimento e custo-benefício

2026-05-30 • via Nuitee
M
Montagner • couple • br
8
Ótimo local, perto do centro, pessoal simpático e aceita cachorrinhos.
Pros:

A localização, a simpatia do pessoal, a rapidez de resposta. A cama era bem confortável e o chuveiro era bom.

Cons:

O quarto ficava ao lado de onde serviam o café da manhã, então às 5h da manhã chegou o pessoal pra preparar o café fazendo muito barulho de risadas e conversas.

2026-05-25 • via Nuitee
R
Rosa • solo_traveller • br
7
Pros:

Atendimento

Cons:

Banheiro

2026-05-24 • via Nuitee
M
Marques Rocha • solo_traveller • br
10
2026-05-20 • via Nuitee
S
SILVA • solo_traveller • br
10
2026-03-27 • via Nuitee
N
Nilson Falzetta • family_with_children • br
10
Pros:

Rafael que nos recebeu. Fui muito atencioso e prestativo. José também nos deixou bem a vontade e foi servido um ótimo café da manhã. A estadia superou nossas expectativas, super recomendamos.

Cons:

Foi tudo tranquilo.

2026-03-18 • via Nuitee
E
Estigarribia • family_with_children • ar
10
2026-03-14 • via Nuitee
E
EVERTON • solo_traveller • br
7
2026-03-10 • via Nuitee
L
Lucas • solo_traveller • br
1
2026-03-09 • via Nuitee
R
Roberto • solo_traveller • br
8
2026-03-07 • via Nuitee
A
Adriana • couple • ar
7
Sirve para una noche de pasada !!
Pros:

La amabilidad del señor que nos atendió !

Cons:

Muchas cosas a mejorar !

2026-03-04 • via Nuitee
R
Ramalho • solo_traveller • br
7
2026-03-04 • via Nuitee
M
maria cristina • family_with_children • ar
10
Pros:

Muy amables

2026-03-01 • via Nuitee