Palace Hotel de Caxambu

Hotels
8.6 (2429 reviews)
Rua Dr. Viotti, 567 , Caxambu , br

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Historical charm
Attentive staff
Central location
Good breakfast
Cons:
Cleanliness issues
Inconsistent food quality
Room maintenance concerns

Categories

Cleanliness
7.9
Several reviews mention poor cleanliness, particularly in the bathroom and general upkeep.
Service
9.4
Many guests praised the attentive service from the staff throughout their stay.
Location
9.4
The location received positive feedback, being central and convenient for guests.
Room Quality
8.4
Rooms have vintage charm but some concerns about maintenance were noted.
Amenities
8.4
Amenities were appreciated, but some areas noted need for better maintenance.
Value for Money
8.9
Guests found the pricing reasonable given the historical aspect of the hotel.
Food and Beverage
7.4
Food quality varied; while some enjoyed the breakfast, others had significant complaints.
Overall Experience
9
Overall sentiment is positive with a unique experience in a historic setting.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 12:49

Property Description

Historic Charm:
Step into a piece of history at Palace Hotel, founded in 1892, offering a blend of tradition and modern comfort. The neo-classic décor rooms provide a cozy retreat after a day of exploration.

Leisure and Relaxation:
Indulge in relaxation with 2 pools, a spa featuring a sauna and massages, perfect for unwinding. Enjoy entertainment with arcades, billiards, and table tennis. Aguas Park nearby offers a serene escape.

Culinary Delights:
Start your day with a sumptuous buffet breakfast in a luxurious dining area. Delight your taste buds with regional delicacies at the on-site restaurant.

Experience the allure of Palace Hotel Caxambu - book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    People no matter the age stay for R$ 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2429 reviews
Cleanliness: 7.9
Service: 9.4
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 9
C
Cristine • family_with_children • br
8
2026-03-21 • via Nuitee
G
Gustavo • couple • br
8
2026-03-21 • via Nuitee
G
Gustavo • couple • br
8
2026-03-21 • via Nuitee
R
RANGEL • family_with_children • br
10
Pros:

Quarto
Café da manhã
Localização
Hotel com ótimos funcionários
Wi fi

Cons:

Estacionamento na outra esquina
Mas nada que atrapalhe somente com.chuva.

2026-03-19 • via Nuitee
A
Ana Paula Rusinas • solo_traveller • br
9
Boa.
Pros:

Localização no centro da cidade, a poucos metros do Parque das Águas. Prédio histórico interessante que precisa de investimento para total recuperação.

Cons:

Funcionário da recepção questionou o fato de eu estar sozinha. Reclamei do machismo, mas fiquei com medo.

2026-03-18 • via Nuitee
I
Israel • couple • br
10
2026-03-17 • via Nuitee
T
Thiago • family_with_children • br
10
2026-03-16 • via Nuitee
A
Alexandre Henrique • family_with_children • br
10
2026-03-16 • via Nuitee
J
Jiří • family_with_children • cz
10
2026-03-16 • via Nuitee
A
Administrações • family_with_children • br
1
Pesadelo
Pros:

Higiene zero, muito cheiro de mofo, a cama não dá para dormir passamos anoite em claro pelo mau cheiro, foi horrível, não recomendo, saímos pela manha do primeiro dia e fomos para outro lugar

Cons:

Não.gostei de nada, tudo horrivel

2026-03-16 • via Nuitee
E
Erivaldo • family_with_children • br
8
Bom custo benefício.
Pros:

As instalações são grandiosas, com sensação de estar hospedado em um museu, muito bom para quem gosta de história.

Cons:

Instalações antigas não necessariamente precisam ser deterioradas.

2026-03-15 • via Nuitee
H
HELOISA • couple • br
10
Uma viagem no tempo ... prédio histórico, recomendo...
Pros:

O prédio é fantástico, uma viagem no tempo. O café é bom, poderia ser melhor. Equipe excelente.

2026-03-13 • via Nuitee
M
MarcioSalgado • family_with_children • br
9
Historic place, worth the booking
Pros:

History of hotel, furniture, pool, steam, breakfast, staff,

Cons:

Need:
some general repairs and
Better cleaning

2026-03-12 • via Nuitee
V
Vera Lucia • solo_traveller • br
10
Viagem dos sonhos
Pros:

Do café ☕️ da manhã

Cons:

Não se aplica

Tudo ótimo 👍

2026-03-11 • via Nuitee
F
Fernanda rodrigues • solo_traveller • br
10
2026-03-11 • via Nuitee
M
Martin • couple • ca
9
Good for a short stay
Pros:

Old colonial style hotel centrally located.

Cons:

Mattress could be replaced.

2026-03-11 • via Nuitee
J
José Maria • family_with_children • br
8
2026-03-10 • via Nuitee
M
Marcos Antonio Barbosa • family_with_children • br
10
Hotel clássico
Pros:

Estrutura clássica do hotel

Cons:

Nada a informar.

2026-03-10 • via Nuitee
E
elvis • family_with_children • br
8
2026-03-10 • via Nuitee
R
Rogério • family_with_children • br
9
Excelente
Pros:

Tamanho do quarto, cama confortável, limpeza impecável, localização ótima perto de tudo, café excelente com bastante variedades, ambiente muito agradável e uma boa área de lazer.

Cons:

Nada, tudo excelente. O hotel é bem antigo com móveis rústicos e com muita história para contar

2026-03-10 • via Nuitee