Marina Flat - OFICIAL

Hotels
7.9 (1422 reviews)
Avenida Caminho do Lago , Caldas Novas , br

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Pleasant location
Cons:
Poor cleanliness
Limited breakfast variety

Categories

Cleanliness
6.61
Several reviews mention issues with cleaning, including dirty rooms and lack of cleanliness.
Service
9.08
Positive feedback about the staff being attentive and helpful despite some negative experiences.
Location
8.62
Generally praised for its peaceful and remote location, although some specific complaints exist.
Room Quality
7.57
Mixed reviews regarding room conditions, such as old mattresses and maintenance issues.
Amenities
8.1
Some amenities were praised, but others like the gym and pool required maintenance.
Value for Money
7.56
Guests noted that prices seemed high compared to the variety and quality offered.
Food and Beverage
7.11
Breakfast options received criticism for lack of variety, impacting overall impressions.
Overall Experience
8.58
The experience varied greatly, influenced by both positive staff interactions and negative reservation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:47

Property Description

Stunning Lakefront Property: Hotel Marina - OFICIAL offers a picturesque setting on the shores of Lake Corumbá in Caldas Novas.

Luxurious Amenities: Enjoy a total of 07 swimming pools, including both heated and cold options, a rejuvenating sauna, a well-equipped gym, and a fun-filled games room. The 24-hour reception service ensures all your needs are met promptly.

Comfortable Accommodations: Relax in rooms featuring a flat-screen TV with cable channels, a convenient kitchenette, and a private bathroom with complimentary toiletries.

Immerse yourself in the beauty of Lake Caldas while staying at Hotel Marina - OFICIAL. Book now for an unforgettable experience!

Important information:

Please note:

- Guests at Hotel Marina Flat and Náutica will have access to 1 water park per day according to availability at check-in.

- The park is closed for maintenance on Mondays and does not give benefit when leaving.

- Please note that there are no refunds for early check-outs.

- In case of advance payment, the credit card holder must be a guest and must present a photo ID and credit card used to make the reservation upon check-in.

- Pursuant to Articles 82 and 83 of the ECA (Child and Adolescent Statute), the accommodations of minors without supporting documents is prohibited, and only RG and Birth Certificates are valid, together with the parents' travel authorization registered in notary office, in case the minor travels with another major responsible.

- Hair dryer subject to availability (check at the hotel reception)

- No refunds in case of early check-out.

- The cleaning of the units is not being carried out during the stay due to Covid.

- Due to Covid, the Saunas, gyms, playrooms and games room are working, but it is necessary to check with the reception the need to schedule for use (consult reception)

- When booking 9 rooms or more, different policies and additional supplements may apply.

- For reservations made by a third party, you will need to complete an authorization form and present a copy of the person’s ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.9
Based on 1422 reviews
Cleanliness: 6.61
Service: 9.08
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.58
A
Admilson solo_traveller br
7
2026-05-04 via Nuitee
G
Gleide family_with_children br
9
2026-05-04 via Nuitee
M
Marcelo solo_traveller br
10
2026-05-04 via Nuitee
R
Rosane extended_group br
6
2026-05-03 via Nuitee
M
Mayara family_with_children br
9
Uma das melhores estadias que já fiquei em caldas novas
Pros:

Do hotel ser a beira do lago, lugar fresco e arejado, café da manhã impecável, funcionários prestativos, gostamos muito do hotel.

Cons:

Gostamos de tudo

2026-04-30 via Nuitee
F
Fábio couple br
7
Local agradável para descansar
Pros:

Razoável

Cons:

Piscina fria

2026-04-22 via Nuitee
A
Andreia extended_group br
10
Pros:

O contato com a natureza me encantou, ambiente limpo calmo.

Cons:

Não tenho nada a falar, saiu tudo perfeito.

2026-04-21 via Nuitee
A
Algusto family_with_children br
10
2026-04-21 via Nuitee
J
Junior solo_traveller br
7
Satisfatório
Pros:

A comida do restaurante apresentou melhora significativa depois da última estadia.

Cons:

Extrator do banheiro estava obstruído por poeira; o exaustor da cozinha estava muito gorduroso; recomendo para quem for se hospedar, entrar em contato com a propriedade sobre os utensílios de cozinha; um ponto que precisa ser avaliado pela propriedade é a colocação de varal de chão para estender roupas na varanda. O sofá precisa de reforma.

2026-04-21 via Nuitee
L
Leandro solo_traveller br
10
2026-04-16 via Nuitee
R
Ruty Ellen couple br
10
2026-04-16 via Nuitee
S
Sinval solo_traveller br
7
2026-04-11 via Nuitee
J
Janaína extended_group br
6
Já foi melhor...
Pros:

Do atendimento, mas pode melhorar. Apesar de ter sido bom faltaram informações importantes.

Cons:

Não ter mais acesso ao Náutico, lençóis e toalhas bem amarelados, mesmo trocando pareciam sujos, pouca opção no café e almoço, nenhum suco da fruta, brinquedos da piscina infantil o tempo interditado.

2026-04-07 via Nuitee
K
KARLYSON extended_group br
7
2026-04-01 via Nuitee
M
Manoel Da Silva Sousa Cortes family_with_children br
5
2026-03-17 via Nuitee
N
NARCELIO extended_group br
5
Pros:

Nada.

Cons:

Da mudança de hotel sem aviso prévio.

2026-03-13 via Nuitee
S
Soares extended_group br
7
2026-03-11 via Nuitee
J
Jose Wesley extended_group br
6
Marina flat
Pros:

A limpeza do hotel estava tudo ótimo, os funcionários todos atenciosos.

Cons:

A gente costuma ir pra Caldas novas pra desfrutar de piscinas quentes e infelizmente no final de semana que fomos as piscinas não estavam agradáveis, disseram que foi problema nos aquecedores más pra gente não foi agradável. Tirando isso foi bom.

2026-03-11 via Nuitee
S
Soares extended_group br
8
Pros:

A limpeza nota 10

Cons:

Café da manhã um pouco ruim, a piscina muitos dias sem limpar, fria

2026-03-11 via Nuitee
A
Anna ou Frederico extended_group br
3
Pros:

Observei nas fotos e acreditei hospedar nos andares mais altos e fomos instalados no térreo.

Cons:

A limpeza do apartamento.

2026-02-27 via Nuitee