Hotel Serrador

Hotels
8 (1455 reviews)
962 Rua Teixeira Soares , Passo Fundo , br

listing image 1
Show all photos
Children allowed

Facilities

Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Non-smoking throughout
Allergy-free room
Guest rooms disinfected between stays
Physical distancing rules followed
Fire extinguishers
See all facilities

Review Highlights

Pros:
Clean and organized
Excellent service
Great location
Cons:
Old room furnishings
Poor room acoustics
Paid parking

Categories

Cleanliness
7.89
Several reviews mention the hotel being clean and organized, but some feedback on cleanliness was negative.
Service
8.36
Many reviews highlight the excellent service provided by the staff.
Location
8.9
Numerous reviews state the location is excellent, close to many attractions.
Room Quality
7.35
Feedback indicates mixed reviews on room quality, with comments on old furnishings and discomfort.
Amenities
7.38
Some amenities receive criticism for their quality, like the parking and lack of shampoo.
Value for Money
7.84
Reviews suggest a good cost-benefit ratio, despite some complaints.
Food and Beverage
8.39
Positive comments regarding breakfast and general food quality.
Overall Experience
7.86
Generally, the experience is rated positively, with room for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:47

Property Description

Luxurious Accommodation
Hotel Serrador offers elegant rooms equipped with modern amenities such as a flat-screen TV, air conditioning, and comfortable bedding. The perfect retreat after a long day of travel.

Exceptional Service
Our bilingual staff, fluent in Spanish and Portuguese, are available 24/7 at the front desk to assist you with any inquiries or to help plan your itinerary, ensuring a smooth and enjoyable stay.

Convenient Location
Located just 9 km from Passo Fundo Airport, Hotel Serrador provides easy access for travelers. With free WiFi and optional private parking, your comfort and convenience are our top priorities.

Book now to experience the perfect blend of comfort and convenience at Hotel Serrador.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BRL 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1455 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
M
Marcelo Villela Stamm • solo_traveller • br
10
Pros:

Excelente localização ,custo , benefício e atendimento exemplar.

Cons:

Não tenho nenhuma reclamação.

2026-03-28 • via Nuitee
A
Ana Maria • family_with_children • br
9
Pros:

Localização e atendimento no check-in e check-out. A Carol foi extremamente atenciosa e paciente, sem contar que me atrasei muito no check-in por conta de um acidente na estrada e ela monitorou minha viagem.

Cons:

Deveria ter um espelho no quarto, pois tinha apenas um no banheiro.

2026-03-27 • via Nuitee
E
Edson Luiz • couple • br
10
Pros:

Pelo valor foi muito bom

Cons:

Estava tudo de acordo com o preço nada a reclamar

2026-03-27 • via Nuitee
G
Gabriel • family_with_children • ar
9
2026-03-26 • via Nuitee
G
Gabriela • family_with_children • de
8
Pros:

Apartamento antigo e simples, mas camas confortáveis e chuveiro bom.

2026-03-23 • via Nuitee
I
Ian • solo_traveller • br
3
Precisa melhorar muito para ficar ruim.
2026-03-23 • via Nuitee
W
Wellington • couple • br
8
Boa com ótimo custo benefício
Pros:

Muito limpa e organizada

2026-03-23 • via Nuitee
K
Kruger • family_with_children • br
9
Pros:

Quarto com ar condicionado eficiente e linda vista.
Bom café da manhã. Cortesia com o público idoso.

2026-03-22 • via Nuitee
L
Lucas • solo_traveller • br
4
Não compensa
Pros:

Localização

Cons:

Atendimento
Higiene
Conservação
Acomodação
Check-in programado para às 13h só inicia às 14h30 causando espera

2026-03-21 • via Nuitee
C
Cristiane • family_with_children • br
9
2026-03-21 • via Nuitee
P
PAULO ROBERTO • family_with_children • br
8
2026-03-20 • via Nuitee
S
Suelen • solo_traveller • br
7
2026-03-20 • via Nuitee
P
Pablo • solo_traveller • pa
7
Buena!
Pros:

Todo bien y alineado a la descripción y expectativas.

Cons:

Todo me gustó, nada me disgustó.

2026-03-16 • via Nuitee
C
Claudia MARCELA • family_with_children • ar
10
Pros:

¡Excelente atencioʻn del personal! La ubicación en pleno centro,. La amabilidad y cordialidad.

2026-03-10 • via Nuitee
L
Leonardo • solo_traveller • br
3
2026-03-09 • via Nuitee
P
Piccin • family_with_children • br
9
2026-03-09 • via Nuitee
C
Catia • family_with_children • br
8
2026-03-08 • via Nuitee
C
Carina Beatriz • family_with_children • ar
10
Pros:

La ubicación el lugar el desayuno

2026-03-07 • via Nuitee
V
Vitor • solo_traveller • br
8
2026-03-05 • via Nuitee
R
ROBERTO • solo_traveller • ar
8
2026-03-01 • via Nuitee