Hotel Osel

Hotels
7.9 (48 reviews)
Phenday Lam PO 543 , Thimphu , bt

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Clean room
Friendly staff
Cons:
Poor wifi
Hot water issues
Inadequate restaurant quality

Categories

Cleanliness
8.24
Clean room mentioned, but some issues with amenities.
Service
7.71
Friendly staff, but missed taxi arrangement.
Location
8.75
Great location highlighted in multiple reviews.
Room Quality
7.7
Rooms had a very good view, but issues with water pressure.
Amenities
7.23
Some amenities were not up to standard, particularly the restaurant.
Value for Money
8.19
Standard quality for this hotel tier.
Food and Beverage
7.24
Hotel restaurant is only ok.
Overall Experience
8.11
Overall good experience, but with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:14

Property Description

Luxurious Accommodation: Osel Thimphu Bhutan offers elegant rooms with modern amenities, including TV with satellite channels, cozy seating areas, and complimentary toiletries for a comfortable stay.

Convenient Facilities: Enjoy the convenience of free WiFi throughout the property, on-site restaurant, and a gift shop for souvenirs. The hotel also provides free private parking and car hire services for easy exploration of the area.

Exciting Activities: Engage in a variety of activities such as golfing and cycling, perfect for adventure enthusiasts. Explore the vibrant surroundings and make the most of your stay at Osel Thimphu Bhutan.

Book now for an unforgettable experience at Osel Thimphu Bhutan, your ideal retreat in Thimphu.

Important information:

Please note as per government law set by the Tourism Council of Bhutan (TCB), a tourist tariff will be levied on guests from all countries except India, Bangladesh, and Maldives. This tariff, which is not included in the hotel’s room rates, is valid throughout the year. Please get in touch with the hotel for more information.

Please note that if the payment is done via credit card at the hotel, there will be 3.5% additional charges on total amount as bank charges.

Please note that people driving to Bhutan are required to obtain an entry permit from the immigration office (open from Monday to Friday: 9 AM - 4 PM) (Closed on Saturday, Sunday and Government holidays).

Hotel Osel in Thimphu offers 3-star comfort with spacious rooms featuring private bathrooms, air-conditioning, and modern amenities. Guests enjoy free WiFi, private check-in and check-out, and complimentary on-site parking.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for US$15 per person per night when using an existing bed.
    People 7 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 48 reviews
Cleanliness: 8.24
Service: 7.71
Location: 8.75
Room Quality: 7.7
Amenities: 7.23
Value for Money: 8.19
Food and Beverage: 7.24
Overall Experience: 8.11
S
Sinha solo_traveller in
9
Excellent stay!
Pros:

Everything was excellent! Staff were very nice and helpful!
The property is very good!

2026-01-30 via Nuitee
T
Taneja couple in
10
2026-01-04 via Nuitee
A
Aamir couple in
7
A few hiccups to an otherwise great stay
Pros:

The rooms were clean, the facilities were great. The view was gorgeous.

Cons:

1. During checkout, the staff charged us for extra bed when there was no extra bed provided. Even after confirming with the hotel beforehand, we were charged. The checkout process escalated and the manager intervened after which things were sorted. Did not like the check out process.
2. The breakfast was included at part of the package. However, in the breakfast menu, certain items that were listed under the package were still charged creating a violation of what was being said vs. being actually there.

2025-12-29 via Nuitee
D
Dsouza extended_group in
9
2025-11-26 via Nuitee
D
Dsouza extended_group in
9
2025-11-20 via Nuitee
M
Mayur extended_group in
5
Pros:

Location was great. Room had a very good view. Clean room. Friendly staff.

Cons:

Provided us a wifi password, but net was never available on that connection. Hot water trickled out very slowly, and even that wasn’t available later in the evening. Despite confirming two days in advance that they would arrange a taxi (at 2.25 times the market rate) to pick us up from Paro airport, no one showed up, and when we called, it turned out they had completely forgotten about the arrangement.

2025-11-13 via Nuitee
J
Jason couple us
10
Pros:

Bed

Cons:

Cuisine

2025-11-10 via Nuitee
H
Hyun solo_traveller kr
3
2025-10-09 via Nuitee
K
Kumar extended_group in
6
It was like a normal hotel not feel like 4 star
Pros:

Location was good, Staffs were cooperative. Breakfast was good.

Cons:

Specifically Washroom shower.. it was not. Water pressure not good ☹️☹️☹️

2025-08-27 via Nuitee
C
Calvin review category business travellers us
10
Great stay!!!
Pros:

Amazing rooms and good location. Coffee shop and bar located in hotel too.

Cons:

Hotel restaurant is only ok

2025-06-19 via Nuitee
P
Pooja young couple in
8
Good stay
Pros:

Location

Cons:

Maintenance needed foe tabs

2025-06-18 via Nuitee
U
Unnikrishnan young couple in
5
Clean and comfortable but terrible food
Pros:

Clean and comfortable

Cons:

Terrible food. I got stomach upset after their breakfast.

2025-05-07 via Nuitee
T
Thomas young couple bd
6
Overall good place to stay, they just need to work on the breakfast.
Pros:

The rooms are large and the atmosphere is relaxing.

Cons:

Breakfast was not very good, and I had to remind the staff of the basics.

2025-03-24 via Nuitee
R
Renuka review category business travellers in
8
Very good
2025-02-24 via Nuitee
A
András young couple in
9
Superb
Pros:

We had a wonderful stay at the Hotel Osel. The rooms were spacious, spotlessly clean, and well-maintained. The staff was incredibly friendly, warm, and welcoming, which made our stay even more enjoyable. The location was ideal. Not too far from the city center, but very quiet.

Cons:

N/A

2024-11-11 via Nuitee
M
Mohammad family with young children bd
9
Superb
2024-11-10 via Nuitee
C
Chomphunoot review category business travellers th
9
Superb
2024-10-19 via Nuitee
A
Abdulla review category business travellers mv
8
Very good
Cons:

Room in 2nd floor ajacent to street is noisy.
Floor is not clean. I noticed that don't mopp the floor. Just sweeping doesn't remove the dirt!

2024-10-02 via Nuitee
A
Ashok group in
8
very good hotel for a comfortable stay in clean and healthy environment.
Pros:

Location was excellent. Rooms were spacious. Hotel and rooms were clean. Staff was very helpful and understanding. Sharmila at the reception and Tina in the restaurant were considerate and eager to please going out of their way with suggestions and explanations. View from the rooms was beautiful.

Cons:

Quality of food in the restaurant could be better. Choice was rather limited. Items like jam, butter would get finished quickly. This can be easily improved.

2024-09-22 via Nuitee
S
Siddhartha family with young children fr
6
Decent stay in Thimpu
Pros:

Size of the rooms

Cons:

The rooms don't have air conditioner

2024-08-17 via Nuitee