The Imperial Hotel

Hotels
8.3 (1676 reviews)
115 Murwillumbah Street , Murwillumbah , au

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Facilities for disabled guests
Private check-in/check-out
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Noisy rooms
Late check-in
Room quality not as expected

Categories

Cleanliness
7.95
The hotel was clean, but specific room issues affected perception.
Service
8.95
Staff were very friendly and helpful, though there were some issues with after-hours service.
Location
8.95
Location was good and close to all amenities.
Room Quality
7.45
Room didn’t meet expectations, with complaints about size and noise.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
7.95
The overall value seemed acceptable, but specific downsides tempered expectations.
Food and Beverage
8.45
Food was excellent, though some reviews mentioned it wasn't amazing.
Overall Experience
8.25
Overall experience was good, affected by some issues but generally pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:12

Property Description

Convenient Location and Nearby Attractions
Located in Murwillumbah, The Imperial Hotel is a short distance from popular attractions like Currumbin Wildlife Sanctuary and Robina Town Centre. With easy access to shopping centers and entertainment venues, guests can explore the best of New South Wales.

Comfortable Accommodation and Amenities
The hotel offers well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms. Guests can enjoy the convenience of a fridge, kettle, and even rooms with a terrace. The property also features a nightclub for evening entertainment.

Dining Options and Special Dietary Needs
Indulge in Australian cuisine at the on-site restaurant, which caters to various dietary preferences such as vegetarian, vegan, and gluten-free options. Whether it's a hearty meal or a light snack, guests can savor a diverse menu during their stay at The Imperial Hotel.

Book your stay at The Imperial Hotel for a memorable experience in Murwillumbah!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1676 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
R
Rosemary family_with_children au
7
Pros:

The room was large and bed and pillows comfortable. The walk in shower was wonderful. Great to have tea, coffee making and a toaster with small plates and knives. Toast for breakfast, done.

Cons:

There was not enough hanging space for towels in the bathroom or a shelf to put clothes. Our room was noisy. The kitchen exhaust and air-conditioning system droned on til 9pm and in the morning a truck came to do some pumping right beside our balcony.

2026-04-08 via Nuitee
G
Gareth solo_traveller au
8
Pros:

Hotel room

Cons:

Small door on smoking area

2026-04-07 via Nuitee
L
lisa extended_group au
10
Great would definitely stay again
Pros:

Clean, the location, comfortable quiet

2026-04-05 via Nuitee
G
Geoff couple au
10
Pros:

Just what we needed. A good meal, light entertainment and clean room.

2026-04-05 via Nuitee
G
Gregg couple au
2
Cons:

Noisey and air con not working

2026-04-04 via Nuitee
C
Chris couple au
9
A nice heritage building and simplicity feel.
Pros:

Convenient and rustic charm.

2026-04-03 via Nuitee
I
Irish couple au
10
Perfect location for a short stay.
Pros:

Right in the heart of town.

2026-04-03 via Nuitee
B
Bren couple gb
9
2026-04-02 via Nuitee
E
Emily couple au
10
A brilliant stay after dinner at Bistro Livi
Pros:

it’s a gem! dinner at bistro livi then a nightcap at the Imperial. There’s still the bar with trots and footy and races on the screens but there are expansive outdoor areas and bistros. Rooms have everything you need, comfy beds, spotless bathrooms, nice products, shiny new quiet fridge, kitchen sink and pristine linen and towels. Housekeeping is top notch. After dinner at Livi it’s a perfect sleepover and Murwillumbah, the Tweed Valley and flowing river in the morning are utterly beautiful. A top stay!

2026-03-30 via Nuitee
F
Fiona couple au
8
Great central location, very clean and well appointed.
Pros:

Great position, very clean, comfortable and well appointed.

Cons:

Shower didn't have a barrier so the bathroom was hard to keep dy when showering.

2026-03-27 via Nuitee
L
Libby solo_traveller au
5
Overall very nice
Pros:

Location

Cons:

No windows in room

2026-03-25 via Nuitee
M
Michael solo_traveller au
6
2026-03-24 via Nuitee
A
atma solo_traveller au
9
Liked the establishment very much. I will be back ♥
Cons:

No microwave and needs an extra towel rack 🙏

2026-03-24 via Nuitee
L
Lewis solo_traveller au
9
2026-03-24 via Nuitee
M
Moore solo_traveller au
8
Pros:

Cute

Cons:

The internet and remote weren’t working very well

2026-03-24 via Nuitee
N
Neil couple au
5
Adequate, clean and had what we needed. Represented good value for money apart from the balcony.
Pros:

Centrally situated

Cons:

We paid extra for a room with a balcony, however it looked over the rubbish bins and was framed by the large extractor from the kitchen.

2026-03-24 via Nuitee
N
nik solo_traveller au
10
2026-03-22 via Nuitee
J
Jon couple au
10
A perfect one night stay that was very affordable and the room was very clean, helpful staff. Very central to the town
Pros:

Location and affordability ☺️

Cons:

We liked everything ☺️

2026-03-21 via Nuitee
S
Smith couple au
9
Sensational 3 day stay.
Pros:

Location, cleanliness.
Will certainly stay again.

Cons:

No sitting table in room or chair as unable to enjoy balcony due to constant noise from exhaust fan. No Microwave, no pots to put on little stove.

2026-03-18 via Nuitee
K
Keith solo_traveller au
8
Can’t fault it overall
2026-03-15 via Nuitee