The Imperial Hotel

Hotels
8.3 (1676 reviews)
115 Murwillumbah Street , Murwillumbah , au

listing image 1
Show all photos

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Facilities for disabled guests
Private check-in/check-out
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Noisy rooms
Late check-in
Room quality not as expected

Categories

Cleanliness
7.95
The hotel was clean, but specific room issues affected perception.
Service
8.95
Staff were very friendly and helpful, though there were some issues with after-hours service.
Location
8.95
Location was good and close to all amenities.
Room Quality
7.45
Room didn’t meet expectations, with complaints about size and noise.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
7.95
The overall value seemed acceptable, but specific downsides tempered expectations.
Food and Beverage
8.45
Food was excellent, though some reviews mentioned it wasn't amazing.
Overall Experience
8.25
Overall experience was good, affected by some issues but generally pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:12

Property Description

Convenient Location and Nearby Attractions
Located in Murwillumbah, The Imperial Hotel is a short distance from popular attractions like Currumbin Wildlife Sanctuary and Robina Town Centre. With easy access to shopping centers and entertainment venues, guests can explore the best of New South Wales.

Comfortable Accommodation and Amenities
The hotel offers well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms. Guests can enjoy the convenience of a fridge, kettle, and even rooms with a terrace. The property also features a nightclub for evening entertainment.

Dining Options and Special Dietary Needs
Indulge in Australian cuisine at the on-site restaurant, which caters to various dietary preferences such as vegetarian, vegan, and gluten-free options. Whether it's a hearty meal or a light snack, guests can savor a diverse menu during their stay at The Imperial Hotel.

Book your stay at The Imperial Hotel for a memorable experience in Murwillumbah!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1676 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
F
Fiona • couple • au
8
Great central location, very clean and well appointed.
Pros:

Great position, very clean, comfortable and well appointed.

Cons:

Shower didn't have a barrier so the bathroom was hard to keep dy when showering.

2026-03-27 • via Nuitee
L
Libby • solo_traveller • au
5
Overall very nice
Pros:

Location

Cons:

No windows in room

2026-03-25 • via Nuitee
A
atma • solo_traveller • au
9
Liked the establishment very much. I will be back ♥
Cons:

No microwave and needs an extra towel rack 🙏

2026-03-24 • via Nuitee
M
Moore • solo_traveller • au
8
Pros:

Cute

Cons:

The internet and remote weren’t working very well

2026-03-24 • via Nuitee
M
Michael • solo_traveller • au
6
2026-03-24 • via Nuitee
L
Lewis • solo_traveller • au
9
2026-03-24 • via Nuitee
N
Neil • couple • au
5
Adequate, clean and had what we needed. Represented good value for money apart from the balcony.
Pros:

Centrally situated

Cons:

We paid extra for a room with a balcony, however it looked over the rubbish bins and was framed by the large extractor from the kitchen.

2026-03-24 • via Nuitee
N
nik • solo_traveller • au
10
2026-03-22 • via Nuitee
J
Jon • couple • au
10
A perfect one night stay that was very affordable and the room was very clean, helpful staff. Very central to the town
Pros:

Location and affordability ☺️

Cons:

We liked everything ☺️

2026-03-21 • via Nuitee
S
Smith • couple • au
9
Sensational 3 day stay.
Pros:

Location, cleanliness.
Will certainly stay again.

Cons:

No sitting table in room or chair as unable to enjoy balcony due to constant noise from exhaust fan. No Microwave, no pots to put on little stove.

2026-03-18 • via Nuitee
K
Keith • solo_traveller • au
8
Can’t fault it overall
2026-03-15 • via Nuitee
G
Greg • solo_traveller • au
8
Good utilitarian room
Pros:

Clean, adequately furnished, small room. Large bathroom. Good location in Main Street.

Cons:

Some street noise

2026-03-15 • via Nuitee
O
Off The Beaten Track Travel • couple • au
10
Same Same, No Different
Pros:

Location and ease of entry into the pub, saw some old mates from when I lived there.

Cons:

Saw the same old mates I used to see when I was living there!!!

2026-03-14 • via Nuitee
B
Bede • solo_traveller • au
9
Will choose “The Impy” whenever I’m in the area again 🤙😉
Pros:

Friendly, helpful staff. The bathroom was next level big and clean.

Cons:

I wanted to relax in my room but the television would not connect to any streaming services.

2026-03-14 • via Nuitee
J
Jennifer • couple • au
10
2026-03-14 • via Nuitee
I
Ian • couple • au
10
2026-03-14 • via Nuitee
T
Tai • couple • au
8
2026-03-14 • via Nuitee
L
Lita • couple • au
7
Pros:

Comfortable, quiet when upstairs and in the room, good position.

Cons:

No chairs at all and tv in a position where it was very difficult to watch sitting on the bed either sideways or propped against the wall.

2026-03-11 • via Nuitee
E
Erin • couple • au
8
Good value for money.
Pros:

Nice atmosphere.

Cons:

The checkout instructions could have been a bit clearer and the bathroom could do with some hooks to hang things.

2026-03-10 • via Nuitee
N
Natalie • solo_traveller • au
9
2026-03-09 • via Nuitee