The Imperial Hotel

Hotels
8.3 (1629 reviews)
115 Murwillumbah Street , Murwillumbah , au

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Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Air conditioning
Restaurant
Facilities for disabled guests
Private check-in/check-out
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Noisy rooms
Late check-in
Room quality not as expected

Categories

Cleanliness
7.95
The hotel was clean, but specific room issues affected perception.
Service
8.95
Staff were very friendly and helpful, though there were some issues with after-hours service.
Location
8.95
Location was good and close to all amenities.
Room Quality
7.45
Room didn’t meet expectations, with complaints about size and noise.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
7.95
The overall value seemed acceptable, but specific downsides tempered expectations.
Food and Beverage
8.45
Food was excellent, though some reviews mentioned it wasn't amazing.
Overall Experience
8.25
Overall experience was good, affected by some issues but generally pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:12

Property Description

Convenient Location and Nearby Attractions
Located in Murwillumbah, The Imperial Hotel is a short distance from popular attractions like Currumbin Wildlife Sanctuary and Robina Town Centre. With easy access to shopping centers and entertainment venues, guests can explore the best of New South Wales.

Comfortable Accommodation and Amenities
The hotel offers well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms. Guests can enjoy the convenience of a fridge, kettle, and even rooms with a terrace. The property also features a nightclub for evening entertainment.

Dining Options and Special Dietary Needs
Indulge in Australian cuisine at the on-site restaurant, which caters to various dietary preferences such as vegetarian, vegan, and gluten-free options. Whether it's a hearty meal or a light snack, guests can savor a diverse menu during their stay at The Imperial Hotel.

Book your stay at The Imperial Hotel for a memorable experience in Murwillumbah!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1629 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
J
Jill • extended_group • au
10
2026-02-14 • via Nuitee
J
Jillian • solo_traveller • au
10
Value for money, modern and very well appointed.
Pros:

Value for money.
Clean, very comfortable and good facilities in room.
I had a single room and was very impressed with the size of room and facilities in room.
Bathroom was huge and although on road side had blackout blinds and as bathroom was on road side and room behind, very quiet.

2026-02-14 • via Nuitee
P
Paul Woods • family_with_children • au
9
2026-02-14 • via Nuitee
S
sean • couple • au
10
A great place to stay. Clean, comfy bed
Pros:

Great location and price

Cons:

Nothing

2026-02-14 • via Nuitee
K
KL • solo_traveller • au
8
Pros:

Friendly staff. Clean & comfortable room. Central location with parking.

2026-02-11 • via Nuitee
M
Michael • solo_traveller • au
5
I had a great weekend , my complaints are all first world problems. I wont stay there again.
Pros:

Staff were really friendly. Location is excellent. The ice cream shop next door is fantastic. locals are very friendly. Beer was cold and cheap.

Cons:

Room was tiny, bed was smaller and very uncomfortable, there were no glasses or cups in the room for drinking, there was only one spoon and no other cutlery, there was no complimentary drinking water ( and no cups for tap water) the noise from the bar below made sleep impossible, then the hoons in loud cars when the bar finally closed were worse. The meal was OK but very boring.

2026-02-09 • via Nuitee
B
Blake • couple • au
8
2026-02-08 • via Nuitee
P
Pamela • solo_traveller • au
10
2026-01-30 • via Nuitee
J
John • solo_traveller • au
8
Hotel is centrally located close to all services. The room was clean and comfortable. Worth a stay.
Pros:

Clean room with huge bathroom. Friendly staff, and centrally located. Food in the bistro was quite good.

Cons:

The room was located at the front of the hotel, so quite noisy with traffic. However, complimentary earplugs were provided (and used).

2026-01-29 • via Nuitee
B
Brett • solo_traveller • au
8
2026-01-28 • via Nuitee
K
Kevin • solo_traveller • au
8
2026-01-26 • via Nuitee
R
Robert • couple • au
10
2026-01-25 • via Nuitee
K
Kerrie • couple • au
8
2026-01-25 • via Nuitee
V
Vanessa • family_with_children • au
8
2026-01-25 • via Nuitee
C
Chien-Wei • family_with_children • au
9
2026-01-24 • via Nuitee
C
Catheryn • solo_traveller • au
5
Very Noisy up until around 9pm when pub closes.
Pros:

Clean small room. Comfortable single bed, pillows good. Shower good. Pub food ok. Location is in Main Street and on main intersection. Copped all traffic noise from this and not able to close window. (Not double glazed). Car parking at back of hotel. Supermarket and shops at your fingertips.

Cons:

NOISE. Front rooms face the street and are above the hotel bar and outside seating area.
Window was locked open. Music from bar below penetrating and local drinkers very rowdy. This pub seems to be the local watering hole. Earplugs are supplied and on bedside table. Telltale sign. No bedside lamp or PowerPoint.
Maybe back rooms would be better. Did ask on arrival but staff said noisy out back. 🤷‍♀️

2026-01-22 • via Nuitee
S
Steve • solo_traveller • au
9
Pros:

Convenient location, good prices during happy hour.

Cons:

Everything was good

2026-01-22 • via Nuitee
L
Lance • solo_traveller • nz
8
2026-01-20 • via Nuitee
J
Johnston • family_with_children • au
8
Pros:

Excellent location. Staff were fantastic.
Room was great.

Cons:

Could do with some seating in room. We used chair from our balcony. Otherwise perfect for our stay.

2026-01-20 • via Nuitee
A
ALAN • solo_traveller • au
8
Good hotel for short stay
Pros:

Good location and clean

Cons:

Single rooms were small but functional

2026-01-19 • via Nuitee