The Imperial Hotel

Hotels
8.3 (1733 reviews)
115 Murwillumbah Street , Murwillumbah , au

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Laundry
Bar
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Great location
Cons:
Noisy rooms
Late check-in
Room quality not as expected

Categories

Cleanliness
7.95
The hotel was clean, but specific room issues affected perception.
Service
8.95
Staff were very friendly and helpful, though there were some issues with after-hours service.
Location
8.95
Location was good and close to all amenities.
Room Quality
7.45
Room didn’t meet expectations, with complaints about size and noise.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
7.95
The overall value seemed acceptable, but specific downsides tempered expectations.
Food and Beverage
8.45
Food was excellent, though some reviews mentioned it wasn't amazing.
Overall Experience
8.25
Overall experience was good, affected by some issues but generally pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:12

Property Description

Convenient Location and Nearby Attractions
Located in Murwillumbah, The Imperial Hotel is a short distance from popular attractions like Currumbin Wildlife Sanctuary and Robina Town Centre. With easy access to shopping centers and entertainment venues, guests can explore the best of New South Wales.

Comfortable Accommodation and Amenities
The hotel offers well-equipped rooms with modern amenities including flat-screen TVs, free WiFi, and private bathrooms. Guests can enjoy the convenience of a fridge, kettle, and even rooms with a terrace. The property also features a nightclub for evening entertainment.

Dining Options and Special Dietary Needs
Indulge in Australian cuisine at the on-site restaurant, which caters to various dietary preferences such as vegetarian, vegan, and gluten-free options. Whether it's a hearty meal or a light snack, guests can savor a diverse menu during their stay at The Imperial Hotel.

Book your stay at The Imperial Hotel for a memorable experience in Murwillumbah!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1733 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
J
Jody • solo_traveller • au
8
Great location and rooms
Pros:

Great rooms. Description states shared bathroom but it had an enormous ensuite. The rooms are newly refurbished. Great location

Cons:

Bed was a bit old and hard but still OK for sleeping

2026-06-25 • via Nuitee
N
Natalie • solo_traveller • au
8
2026-06-25 • via Nuitee
N
Nicole • extended_group • au
7
Pros:

Lovely renovation on rooms and hotel

Cons:

Noise from hotel was more than anticipated. Complimentary ear plugs were appreciated.
No power point next to bed for medical device.

2026-06-22 • via Nuitee
Y
Yeou Yuk • couple • my
10
Easy and flexible check in / out
Pros:

Great location

Cons:

None

2026-06-21 • via Nuitee
P
Phil • couple • au
8
Overnight , no breakfast facility , went down the street
Pros:

Location

Cons:

Parking

2026-06-20 • via Nuitee
Y
YINA • extended_group • au
5
2026-06-17 • via Nuitee
C
CD • extended_group • au
10
2026-06-14 • via Nuitee
L
Lynn • couple • au
10
2026-06-13 • via Nuitee
R
Royce • solo_traveller • au
10
The Impy
Pros:

Room was very clean, spacious & modern. All staff did an excellent job.. thnx to manager, bar staff & kitchen staff for making our stay a treat.

2026-06-11 • via Nuitee
N
Nathan • solo_traveller • au
10
2026-06-11 • via Nuitee
J
Jeff • solo_traveller • au
7
2026-06-10 • via Nuitee
G
Greg • solo_traveller • au
8
2026-06-08 • via Nuitee
L
Lisa • solo_traveller • au
2
2026-06-08 • via Nuitee
M
Michael • solo_traveller • au
9
Pros:

Great location; comfortable and clean.

Cons:

All fine

2026-06-06 • via Nuitee
A
Andrea • couple • au
8
2026-06-06 • via Nuitee
M
Marjorie • couple • au
3
It was uncomfortable and we just wanted to go home. If you book this hotel make sure you ask for a room not above the a
Pros:

The rooms were clean

Cons:

The first room we were given was directly above the air conditioning outlet which was very noisy, so we asked to be moved to quiet room. We were advised the only room available didn’t have any windows but we took it as we didn’t have any choice. In this room there was a bright light in the ceiling… maybe it was the fire alarm, not sure but it kept us awake all night.

2026-06-03 • via Nuitee
J
Joanne • solo_traveller • au
8
2026-06-03 • via Nuitee
S
Stephen • solo_traveller • au
8
2026-05-29 • via Nuitee
D
Donald • solo_traveller • au
10
2026-05-25 • via Nuitee
R
Robert • solo_traveller • au
9
2026-05-24 • via Nuitee