Peppers Hunter Valley - formerly Grand Mercure

Hotels
Grand Mercure
9.2 (771 reviews)
Vintage Drive , Pokolbin , au

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful comfortable house
Spacious and clean
Cons:
Poor cleanliness in some areas
Inconsistent service during busy times

Categories

Cleanliness
8.39
There were issues with cleanliness, including a dirty kitchen table.
Service
9.36
Service was poor at times, but some staff went above and beyond.
Location
9.9
Good location with proximity to restaurants and attractions.
Room Quality
9.35
Rooms were generally good, spacious and well-equipped.
Amenities
8.88
Amenities were good but some guests noted a lack of kitchen utensils.
Value for Money
9.34
Good value for money based on location and overall experience.
Food and Beverage
8.39
Food service was inconsistent and some meals were delayed.
Overall Experience
10
Overall experience was good, with positive elements outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:55

Property Description

Luxurious Accommodation with Stunning Views
Grand Mercure The Vintage in Hunter Valley offers self-contained apartments with free WiFi, boasting views of the Brokenback Ranges. Each apartment features a cozy fireplace, fully equipped kitchen, and a balcony for enjoying the scenery.

Impressive Facilities for Ultimate Relaxation
Guests can indulge in the seasonal outdoor pool, fitness center, tennis court, and spa services. The property also offers a concierge, tour desk, and an onsite restaurant, Legends Grill, serving delectable international cuisine.

Convenient Location for Exploring
Just a short drive from Hunter Valley Gardens and various wineries, this hotel is perfectly situated for wine enthusiasts. With Sydney only a 2-hour drive away, Grand Mercure The Vintage is an ideal retreat for a weekend getaway.

Book now to experience luxury and relaxation at Grand Mercure The Vintage in Hunter Valley.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 771 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 9.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 10
A
Areum family_with_children au
5
I’ll don’t think I would ever visit here again.
Pros:

Good location, good interior

Cons:

Spider web was in our room, and toilet didn’t have fan to clean the air.
Plus, we only had two water bottles in this property and the rest we bought somewhere else before we arrived property, however they charged us on more bottle.

2026-02-14 via Nuitee
I
Isabel extended_group au
10
2026-02-13 via Nuitee
J
Jason extended_group au
10
Beautiful, relaxing and will definitely be back.
Pros:

Location

Cons:

Struggled with the zoning function on the air conditioning between rooms and living areas.

2026-02-12 via Nuitee
L
Lada family_with_children ru
10
2026-02-10 via Nuitee
K
Karen family_with_children au
9
2026-02-08 via Nuitee
J
Joanne extended_group gb
7
Lovely location and dacilities
Pros:

Able to check in early. Good location

Cons:

Would have been good to have som ex basics like milk and water in the fridge

2026-01-30 via Nuitee
X
Xiaojun family_with_children au
10
Kids friendly and highly recommended
Pros:

Highly recommended, clean and nice staff

2026-01-29 via Nuitee
祐子 extended_group au
10
2026-01-28 via Nuitee
B
Betty couple au
10
2026-01-28 via Nuitee
C
Christian extended_group au
9
2026-01-27 via Nuitee
L
Leeanne extended_group au
8
Pros:

Nineteen

2026-01-27 via Nuitee
S
stephen family_with_children gb
9
2026-01-27 via Nuitee
N
Nicky family_with_children au
9
Very relaxing and enjoyable
Pros:

The two bedroom was very spacious and comfortable.

Cons:

The TVs were only Bluetooth so you couldn't cast anything as they were not smart TVs

2026-01-26 via Nuitee
K
Kandace family_with_children au
5
2026-01-26 via Nuitee
B
Borg extended_group au
10
2026-01-26 via Nuitee
S
Stella family_with_children au
10
Pros:

Pool, Nineteen for drinks and dining

2026-01-23 via Nuitee
G
Greg couple au
10
Pros:

Great place to stay with all of the amenities close at hand. Very friendly staff in all the restaurants and bars and the hotel.

2026-01-21 via Nuitee
S
Sandra extended_group au
10
A beautiful place to stay in a lovely environment
Pros:

Stylish and exceptionally clean. Looking out over trees and golf course, beautiful view. Very relaxing

2026-01-20 via Nuitee
J
Jilda couple au
9
Really enjoyable
Pros:

The lodge we were allocated, was beautiful location right on the golf course. The recent renovations were very good and the beds were sensational. Loved them.

2026-01-19 via Nuitee
C
Christine family_with_children au
10
Amazing time away
Pros:

We had an amazing long weekend with our kids and great food :)

2026-01-19 via Nuitee