Peppers Hunter Valley - formerly Grand Mercure

Hotels
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Grand Mercure
9.2 (771 reviews)
Vintage Drive , Pokolbin , au

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful comfortable house
Spacious and clean
Cons:
Poor cleanliness in some areas
Inconsistent service during busy times

Categories

Cleanliness
8.39
There were issues with cleanliness, including a dirty kitchen table.
Service
9.36
Service was poor at times, but some staff went above and beyond.
Location
9.9
Good location with proximity to restaurants and attractions.
Room Quality
9.35
Rooms were generally good, spacious and well-equipped.
Amenities
8.88
Amenities were good but some guests noted a lack of kitchen utensils.
Value for Money
9.34
Good value for money based on location and overall experience.
Food and Beverage
8.39
Food service was inconsistent and some meals were delayed.
Overall Experience
10
Overall experience was good, with positive elements outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:55

Property Description

Luxurious Accommodation with Stunning Views
Grand Mercure The Vintage in Hunter Valley offers self-contained apartments with free WiFi, boasting views of the Brokenback Ranges. Each apartment features a cozy fireplace, fully equipped kitchen, and a balcony for enjoying the scenery.

Impressive Facilities for Ultimate Relaxation
Guests can indulge in the seasonal outdoor pool, fitness center, tennis court, and spa services. The property also offers a concierge, tour desk, and an onsite restaurant, Legends Grill, serving delectable international cuisine.

Convenient Location for Exploring
Just a short drive from Hunter Valley Gardens and various wineries, this hotel is perfectly situated for wine enthusiasts. With Sydney only a 2-hour drive away, Grand Mercure The Vintage is an ideal retreat for a weekend getaway.

Book now to experience luxury and relaxation at Grand Mercure The Vintage in Hunter Valley.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 25 per person per stay when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 771 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.9
Room Quality: 9.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 10
S
Steve • couple • gb
9
So nice would not hesitate to stay there again.
Pros:

Loved the apartment. Location wonderful

Cons:

Nothing to dislike

2026-03-07 • via Nuitee
C
Claire • extended_group • au
8
Loved the stay, it’s a beautiful place bit pricey but you pay for the quality.
Pros:

Loved the location, layout of the apartment. Everything was clean and comfortable.

Cons:

Nothing

2026-03-07 • via Nuitee
M
MYO MIN • extended_group • au
9
2026-03-06 • via Nuitee
E
Elizabeth • family_with_children • au
10
Perfect stay in the Hunter
Pros:

The property is expansive with everything you need on site and the apartments are excellent. Very clean, spacious and high end amenities. There was even a garage for our car.

Cons:

Nothing

2026-03-04 • via Nuitee
A
Alicia • solo_traveller • au
9
Wonderfully peaceful and newly updated
Pros:

Lovely updated facilities and room. Good to see some accommodation in the Hunter Valley brought into the 21st century.

Cons:

Despite being separate businesses, perhaps would have like to have seen a greater discount on golf given that Crazy Golf Deals are actually cheaper than the Peppers Diacount.

2026-03-02 • via Nuitee
K
Kristel • family_with_children • au
10
2026-03-02 • via Nuitee
D
Deborah • solo_traveller • au
10
Easily go there again
Pros:

We’ll set out and everything you would need Close to great restaurants

Cons:

Stairs

2026-03-02 • via Nuitee
K
Kym • couple • au
8
2026-02-27 • via Nuitee
C
CON • extended_group • au
9
2026-02-27 • via Nuitee
B
Bae • extended_group • au
10
2026-02-24 • via Nuitee
S
Shirlee-Ann • couple • au
10
2026-02-24 • via Nuitee
K
Kiley • extended_group • au
9
2026-02-23 • via Nuitee
P
Penny • family_with_children • au
10
2026-02-23 • via Nuitee
R
Ravindra • solo_traveller • au
8
2026-02-23 • via Nuitee
M
Maggie • family_with_children • tw
9
2026-02-23 • via Nuitee
M
Martin • extended_group • au
9
A beautiful apartment in a wonderful location, which just needed a little bit more TLC in the cleaning department!
Pros:

The property was in a great location and very comfortable, easy access to the wineries.

Cons:

The ensuite bathroom in the 2 bedroom apartment hadn’t been cleaned properly and had multiple hairs in the bath. I informed reception and was told that housekeeping would be there in the morning, unfortunately this did not happen. There were also lots of sticky handprints on the doors and walls. Some electrical sockets in the bedroom didn’t work either and the light over the kitchen table was constantly flickering. Very disappointing for such a lovely apartment.

2026-02-22 • via Nuitee
A
Alexandra • couple • au
9
2026-02-22 • via Nuitee
G
George • family_with_children • au
9
2026-02-22 • via Nuitee
V
Violet • couple • au
10
Amazing resort!
Pros:

Everything was fab

Cons:

Na

2026-02-22 • via Nuitee
A
Areum • family_with_children • au
5
I’ll don’t think I would ever visit here again.
Pros:

Good location, good interior

Cons:

Spider web was in our room, and toilet didn’t have fan to clean the air.
Plus, we only had two water bottles in this property and the rest we bought somewhere else before we arrived property, however they charged us on more bottle.

2026-02-14 • via Nuitee