Elena Hotel and Wellness - All Inclusive

Hotels
7.2 (1375 reviews)
Golden sands , Golden Sands , bg

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Clean and cozy rooms
Good location near the beach
Cons:
Parking issues
Mixed food quality

Categories

Cleanliness
6.88
Multiple reviews highlighted cleanliness positively, but some mentioned issues with food quality.
Service
7.85
Reviews highlighted the staff as very professional and friendly, ensuring a positive experience.
Location
7.39
Proximity to the beach was appreciated, but parking issues were noted.
Room Quality
7.34
Rooms were described as clean, warm, and spacious, contributing positively to the experience.
Amenities
7.07
General amenities were not heavily criticized, but not extensively mentioned either.
Value for Money
6.83
Some concerns about the quality of food relative to the price of stay were mentioned.
Food and Beverage
6.38
Food quality had several mixed reviews, with some complaints about the quality.
Overall Experience
7.85
Many guests expressed their willingness to return, indicating a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:47

Property Description

Luxurious Amenities

Elena Hotel and Wellness - All Inclusive offers a range of luxurious amenities, including outdoor and heated indoor pools, air-conditioned rooms with free WiFi and balcony, and an entertainment staff. Guests can also enjoy the convenience of a refrigerator, cable TV, and complimentary toiletries in each room.

All-Inclusive Service

Indulge in a 24-hour all-inclusive service at Elena Hotel and Wellness. From buffet meals for breakfast, lunch, and dinner to hot and cold snacks available throughout the day, and round-the-clock refreshing drinks, your every need is catered to.

Wellness Paradise

Unwind at the hotel's wellness centre, complete with a heated indoor pool, fitness room, sauna, steam room, mud therapy, Turkish bath, and massage services. Additionally, a hairdresser, beauty salon, and small supermarket are available on-site for your convenience.

Book now to experience the ultimate relaxation and luxury at Elena Hotel and Wellness - All Inclusive!

Important information:

Please note that the parking is not secured.

Guests that need an invoice are kindly requested to inform the property until check-out time.Swimming pool: Closed from Wed, Sep 30, 2026 until Tue, Jun 1, 2027
Swimming pool: Closed from Mon, Jun 1, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 1375 reviews
Cleanliness: 6.88
Service: 7.85
Location: 7.39
Room Quality: 7.34
Amenities: 7.07
Value for Money: 6.83
Food and Beverage: 6.38
Overall Experience: 7.85
L
Laurentiu • family_with_children • ro
5
Neplăcut
Pros:

Camera a fost mare

Cons:

Am avut probleme cu parcarea, băiatul de la recepție a vorbit cu cineva pentru parcare care avea o motocicleta. Am mers după acesta vreo 2 Km și surpriză dorea sa parchez în câmp, evident ca n am fost de acord. M am întors și era un loc în fata hotelului nu încurcă pe nimeni poza atașată și am primit aceasta frumoasa caracatiță la roata. La recepție am precizat ca doresc parcare pt toată perioada rezervata contra cost însă mi s a spus ca nu au. Am mers în apropiere și am plătit 45 EUR pt 3 zile. La hotel am fost taxat suplimentar 13 EUR, doreau sa ma taxeze 500 eur.
Miros în baie foarte urat cea mai proasta experienta din Nisipuri. Nu cred ca merita 4 stele acest hotel.

2026-09-04 • via Nuitee
G
Gyorgy • solo_traveller • ro
8
2026-09-04 • via Nuitee
Митева • solo_traveller • bg
10
Прекрасен престой с малки забележки
Pros:

Престоят ни беше уникален,храната,шоу програмите,цялата атмосфера!

Cons:

Качеството на чистота в стаите и имаше част от персонала,които не бяха любезни!

2026-09-04 • via Nuitee
V
Viorica • family_with_children • md
5
Pros:

Potrivit pentru un hotel de 2**

Cons:

Curățenia și prezența mirosurilor neplăcute. Vesela, tacâmurile și mobilier de proastă calitate

2026-09-03 • via Nuitee
P
Petcu • couple • ro
7
2026-09-03 • via Nuitee
L
Lucian Jean • family_with_children • fr
9
2026-09-03 • via Nuitee
B
Bene • couple • hu
6
Pros:

A kilátás a szoba a sok étel ital és a medence

Cons:

A személyzet viselkedése és a pocséklás meg a műanyag poharak használata

2026-09-03 • via Nuitee
D
Dincă • solo_traveller • ro
5
A fost ok, doar ca ne asteptam la ceva mai diversificat
Pros:

A fost ok ca era aproape pe plaja

Cons:

Mancarea, aceasi in fiecare dimineata.
La pranz si cina mai adăugau sau scoteau dar la micul dejun nimic, oribil.
Nu aveai nici prea multe de ales.

2026-09-03 • via Nuitee
K
Klára Mária • solo_traveller • ro
10
2026-09-01 • via Nuitee
T
Tsvetelina • solo_traveller • de
5
2026-09-01 • via Nuitee
C
Cojanu • couple • es
8
2026-09-01 • via Nuitee
C
Catalin • family_with_children • ro
10
2026-09-01 • via Nuitee
C
Catalina • family_with_children • ro
1
Dezamăgitor
Pros:

Bună
Din prima zi și până în ultima zi am avut parte de personal respingator ,s-au purtat nerespectuos cu noi plus ca am așteptat mult până la intrarea în camere în condițiile în care pe e-mail ni se promisese ca vor face tot posibilul să avem camerele disponibile la timp .

Cons:

Mâncarea rea și nu aveai din ce să alegi ,aceleași meniuri pe toată perioada sejurului nostru .

2026-09-01 • via Nuitee
K
Kalinov • solo_traveller • bg
1
Pros:

Абсолютно нищо

Cons:

Стойте са мръсни миришещи с стар и лепкав мукет баните са мръсни и миришещи има дупки в стените на целият хотел асансьора не работи храната е гадна мизерна мазна безвкусна и еднообразна персонала е много груб склонен към расизъм там работят необуздани деца който пускат до 2 или 3 часа вечер само чалга басейнат е с шчупени плочки и е небезоопасен опитахме се да се оплачем на персонала а те ни казаха да си намерим нов ако това е 4ден хотел в 3ден очакваме външна тоалетна също така на всяка тераса има стари гнезда на стършели
И няма гледка към морето а към кофи за боклук

2026-08-31 • via Nuitee
E
ELENA • solo_traveller • ro
8
2026-08-31 • via Nuitee
D
Danuta.W • solo_traveller • de
4
Nie polecam
Cons:

Niestety pobyt pozostawił po sobie mieszane odczucia. Personel sprawiał wrażenie przemęczonego, a pan na recepcji, szczególnie w dniu naszego wyjazdu, był bardzo niemiły i niechętny do pomocy. Poprosiłam o możliwość zamówienia pakietu śniadaniowego, ponieważ zależało nam właściwie tylko na słodkiej bułeczce — nic więcej. Niestety nawet tak prosta prośba okazała się problemem, a cała sytuacja była potraktowana jak wielka łaska.

Dodatkowo w łazience na fugach i kafelkach widoczny był grzyb, co zdecydowanie nie powinno mieć miejsca, niezależnie od ceny pobytu. Rozumiem, że obiekt może być budżetowy, ale podstawowa czystość i miła obsługa to absolutne minimum.

Mam nadzieję, że właściciele zwrócą większą uwagę zarówno na stan łazienek, jak i na podejście personelu do gości pani sprzatajaca tak krzyczsla na corke i to po bulgarsku ze dziecko bxlo orzerazone co sie dzieje a to tylko recznik a nastepnego dnua 50%gosci mieli na basenie reczniki i juz sie ni darla.

. Niestety, na ten moment nie mogę polecić tego miejsca.

2026-08-31 • via Nuitee
I
Ionut robert • solo_traveller • ro
3
2026-08-31 • via Nuitee
S
Stanescu • couple • ro
1
Oribil a trebuit să fugim cu 3 zile înainte de ce am plătit
Pros:

Nimic

Cons:

Totul

2026-08-31 • via Nuitee
R
Raluca • family_with_children • ro
8
2026-08-31 • via Nuitee
A
Aysun • family_with_children • bg
1
Resimde görüldüğü gibi değil gitmenizi tercih etmem
Pros:

Hiç bir şey

2026-08-31 • via Nuitee