Elena Hotel and Wellness - All Inclusive

Hotels
7.2 (1356 reviews)
Golden sands , Golden Sands , bg

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Clean and cozy rooms
Good location near the beach
Cons:
Parking issues
Mixed food quality

Categories

Cleanliness
6.88
Multiple reviews highlighted cleanliness positively, but some mentioned issues with food quality.
Service
7.85
Reviews highlighted the staff as very professional and friendly, ensuring a positive experience.
Location
7.39
Proximity to the beach was appreciated, but parking issues were noted.
Room Quality
7.34
Rooms were described as clean, warm, and spacious, contributing positively to the experience.
Amenities
7.07
General amenities were not heavily criticized, but not extensively mentioned either.
Value for Money
6.83
Some concerns about the quality of food relative to the price of stay were mentioned.
Food and Beverage
6.38
Food quality had several mixed reviews, with some complaints about the quality.
Overall Experience
7.85
Many guests expressed their willingness to return, indicating a highly positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:47

Property Description

Luxurious Amenities

Elena Hotel and Wellness - All Inclusive offers a range of luxurious amenities, including outdoor and heated indoor pools, air-conditioned rooms with free WiFi and balcony, and an entertainment staff. Guests can also enjoy the convenience of a refrigerator, cable TV, and complimentary toiletries in each room.

All-Inclusive Service

Indulge in a 24-hour all-inclusive service at Elena Hotel and Wellness. From buffet meals for breakfast, lunch, and dinner to hot and cold snacks available throughout the day, and round-the-clock refreshing drinks, your every need is catered to.

Wellness Paradise

Unwind at the hotel's wellness centre, complete with a heated indoor pool, fitness room, sauna, steam room, mud therapy, Turkish bath, and massage services. Additionally, a hairdresser, beauty salon, and small supermarket are available on-site for your convenience.

Book now to experience the ultimate relaxation and luxury at Elena Hotel and Wellness - All Inclusive!

Important information:

Please note that the parking is not secured.

Guests that need an invoice are kindly requested to inform the property until check-out time.Swimming pool: Closed from Wed, Sep 30, 2026 until Tue, Jun 1, 2027
Swimming pool: Closed from Mon, Jun 1, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 1356 reviews
Cleanliness: 6.88
Service: 7.85
Location: 7.39
Room Quality: 7.34
Amenities: 7.07
Value for Money: 6.83
Food and Beverage: 6.38
Overall Experience: 7.85
E
Edit • family_with_children • hu
7
Nagyon finom ételek, kényelmes ágy, szép kilátás, de ez a hotel nem 4*-os, én csak 3*-ot adnék.
Pros:

Nagyon finomak voltak a ételek, az ágy kényelmes volt, a kilátás tengerre néző volt, ami nagyon szép volt, azonban az ablakok minősége miatt homályosan lehetett kilátni rajtuk.

Cons:

Szerintem ez a hotel inkább 3*-nak felel meg. Kettő lift van, erre pedig sok ember. Egy lift elromlott, úgyhogy sokszor gyalog kellett felmenni. Elférne még 1-2 lift ennyi emberre.

2026-08-06 • via Nuitee
M
Madalina • solo_traveller • ro
8
Pros:

Camera mare

Cons:

Baia mirosea

2026-08-05 • via Nuitee
I
Ionel • family_with_children • gb
8
2026-08-05 • via Nuitee
M
MATEI • family_with_children • ro
2
Pros:

cel mai prost mic dejun intalnit pana acum

Cons:

mancarea, muzica, totul

2026-08-04 • via Nuitee
A
Andra • family_with_children • gb
1
I would never return here! Avoid at all cost
Pros:

Absolutely nothing

Cons:

Location was very bad, staff very rude, the food was old nothing fresh, so many people were queuing to get food and was little to no food most of the time. The food was the same every day with the same poor quality. The rooms were dirty, the pool was dirty and none of the facilities advertised on booking.com were functioning! I dont understand how this hotel is rated 4 stars when its soooo bad! Cheap drinks, cheap food! Staff very rude !

2026-08-04 • via Nuitee
C
cioca • solo_traveller • de
7
Pros:

Camerele foarte mari si spațioase

Cons:

Nu au avut înghețată, au servit doar in pahare de unica folosință... organizare puțin defectuoasa( check in la 12.30 si am primit cheia la 14.30 ) , un lift nu a funcționat 2 zile , piscina foarte adâncă după părerea mea , erau prosoape puse de seara pe toate șezlongurile si nimeni nu lua masuri ...

2026-08-04 • via Nuitee
C
Cătălin • couple • ro
8
2026-08-04 • via Nuitee
C
cioca • solo_traveller • de
7
2026-08-04 • via Nuitee
V
Valentin Leneschi • solo_traveller • ro
8
2026-08-03 • via Nuitee
R
Roxana Gabriela • couple • ro
10
2026-07-25 • via Nuitee
I
Ion • couple • ro
10
Relaxare
Pros:

Tot

2026-07-19 • via Nuitee
P
Pók • family_with_children • hu
7
.
Pros:

.

Cons:

.

2026-07-15 • via Nuitee
G
Grigore • family_with_children • md
10
2026-07-15 • via Nuitee
L
Larysa • family_with_children • ua
6
Нормально
Pros:

Номер

Cons:

Його місце знаходження

2026-07-13 • via Nuitee
L
Lunatyc • solo_traveller • ro
5
2026-07-11 • via Nuitee
I
Ioana • solo_traveller • ro
8
2026-07-11 • via Nuitee
B
Bernadett • solo_traveller • ro
7
Pros:

A takarító személyzet és a pultos fiúk nagyon kedvesek.
A felszolgáló többségben nem mosolyognak, unott képpel végzik a munkájukat, de tányér törés esetén pl, nagyon kedvesek.
Az ebéd és vacsora során mindig van valami új étel. Összességében mindenki talál valami kedvére valót.
Ár/érték arányban kitűnő választás.

Cons:

Jó pont, hogy vannak etetőszékek, de sajnos rettenetesen koszosak, nem takarítják a fő étkezések között.
A reggeli mindig ugyanaz (íztelen szalámik sokasága).
A recepción nem beszélnek idegennyelveket (angol, német, magyar, román - egyiket sem).
A gyerekeknek szánt üdítők agyoncukrozott löttyök. A sör íztelen.
Finom kávé csak reggeli ideje alatt érhető el, ezt leszámítva csak neszkávé jellegű valami kérhető a bárból.
Túl sok a műanyag pohár.
Itt-ott felüti a fejét egy-egy pókháló, döglött bogár.

2026-07-11 • via Nuitee
D
Dumitru • solo_traveller • ro
6
Хороший - плохой
Pros:

Расположение отеля по сравнению с морем

Cons:

Номер неубран, грязно в ванной, уборка номера не производилась должным образом!!!! В ванной пол был вытерт только перед самими дверьми, туалет просто вытерт, раковина имела налет, на полу были найдены колпачек от одноразовой бритвы!!!!!!на полу в комнате можно было заметить грязь, в виде волос, пыли и песка! Под кроватью можно было пыль выкатывать! Окна не мытые, единственное что дверь от балкона была вытерта!Телевизор и зеркала в комнате не видели чистой тряпки очень давно...приходилось самим пол вытерать влажными салфетками чтоб хоть как-то было приятно ногам ходить по комнате и чтоб в кровати не было песка!!! Постельное белье за 5 дней ни разу не поменялось, единственное что меняли полотенца!

2026-07-11 • via Nuitee
M
Minkov • family_with_children • bg
5
Pros:

Посещението ми в хотела остави у мен смесени впечатления. Има някои положителни страни, но и доста неща, които според мен не отговарят на категория 4 звезди.

Най-много ми хареса просторната стая. За съжаление обаче банята беше видимо амортизирана – ваната имаше ръжда, а плочките изглеждаха стари и захабени. По време на 7-дневния ни престой кърпите се сменяха редовно, но нито веднъж не беше почистено с прахосмукачка, което остави неприятно впечатление.

Общите помещения не бяха климатизирани, което в горещите дни създаваше сериозен дискомфорт. Паркингът се заплаща отделно – 13 евро на ден, което според мен е твърде висока цена за гостите на хотела.

Храната също не оправда очакванията ми. Качеството ѝ ми се стори ниско и с впечатление за евтини продукти. Напитките бяха най-голямото разочарование – ракия, бира и кафе се предлагаха, но качеството им беше далеч под очакваното.

Като цяло не мога да кажа, че престоят беше лош, но според мен хотелът не покрива стандарта, който бих очаквал от 4-звезден хотел. Надявам се ръководството да обърне внимание на тези забележки, защото хотелът има потенциал, но са необходими подобрения както в поддръжката, така и в качеството на услугите.

2026-07-08 • via Nuitee
C
Cris • solo_traveller • ro
7
2026-07-07 • via Nuitee