Chalé Apart Hotel

Hotels
Rua Nova Jerusalem, 808 , Bonito , br

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
Garden
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Review Highlights

Cons:
Noise issues
Poor cleanliness
Unsafe room features
Inadequate amenities
Unaccommodating service
Overpriced
Subpar breakfast

Categories

Cleanliness
2
Numerous complaints about cleanliness with issues such as stains and unclean surfaces being highlighted.
Service
2
Service is not accommodating, as evidenced by the refusal to compromise on payment despite dissatisfaction.
Location
2.5
Despite the hotel being in an area with better options, this particular hotel does not seem to meet guest expectations.
Room Quality
1.5
Rooms are poorly insulated against noise, and have issues with cleanliness and safety concerns regarding power plugs near water.
Amenities
1.5
A safety deposit box is mentioned, but was full and inaccessible for guest use, and other basic amenities appear to be lacking or unsatisfactory.
Value for Money
1
The guest felt overcharged for the low quality of service and amenities provided.
Food and Beverage
2
Guest displeasure with the simplicity of the breakfast and the unpleasant dining environment.
Overall Experience
1.5
The reviewer strongly recommends against staying at this hotel, indicating a very negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 11:42

Property Description

Chalé Apart Hotel in Bonito offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a balcony, mini-bar, and TV, ensuring a pleasant stay.

Guests can relax in the year-round outdoor swimming pool or enjoy the lush garden. Additional amenities include a 24-hour front desk, daily housekeeping service, and free on-site parking.

A continental buffet breakfast is served daily, featuring juice, cheese, and fruits. Room service is available for added convenience.

Located less than 0.6 mi from Central Square and 8.1 mi from Bonito Regional Airport, the hotel is close to attractions such as Natural Aquarium (5.6 mi) and Blue Lake Cave (13 mi). Guests appreciate the attentive staff and excellent service.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location