Chalé Apart Hotel

Hotels
•
Independent
8.6 (180 reviews)
Rua Nova Jerusalem, 808 , Bonito , BR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
Garden
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Review Highlights

Cons:
Noise issues
Poor cleanliness
Unsafe room features
Inadequate amenities
Unaccommodating service
Overpriced
Subpar breakfast

Categories

Cleanliness
2
Numerous complaints about cleanliness with issues such as stains and unclean surfaces being highlighted.
Service
2
Service is not accommodating, as evidenced by the refusal to compromise on payment despite dissatisfaction.
Location
2.5
Despite the hotel being in an area with better options, this particular hotel does not seem to meet guest expectations.
Room Quality
1.5
Rooms are poorly insulated against noise, and have issues with cleanliness and safety concerns regarding power plugs near water.
Amenities
1.5
A safety deposit box is mentioned, but was full and inaccessible for guest use, and other basic amenities appear to be lacking or unsatisfactory.
Value for Money
1
The guest felt overcharged for the low quality of service and amenities provided.
Food and Beverage
2
Guest displeasure with the simplicity of the breakfast and the unpleasant dining environment.
Overall Experience
1.5
The reviewer strongly recommends against staying at this hotel, indicating a very negative overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 11:42

Property Description

Air-conditioned Accommodation with Free Wi-Fi:
Chalé Apart Hotel offers comfortable rooms with modern amenities including free Wi-Fi and air conditioning, ensuring a pleasant stay for guests.

Delicious Homemade Breakfast and 24-Hour Reception:
Start your day right with a delightful buffet breakfast featuring fresh fruits, homemade breads, cakes, and cookies. Plus, enjoy the convenience of a 24-hour reception for any assistance you may need during your stay.

Convenient Location and Free Parking:
Located just 700 meters from Bonito town centre, Chalé Apart Hotel provides easy access to nearby dining options and attractions. With free on-site parking and close proximity to the bus station and airport, your travel logistics are made hassle-free.

Book your stay at Chalé Apart Hotel now for a relaxing and convenient experience!

Important information:

Please inform Chalé Apart Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 7 years old stay for R$ 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location