Seehotel Sternen

Hotels
8.9 (1760 reviews)
Winkelstrasse 46 , Luzern , ch

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great food quality
Relaxing atmosphere
Cons:
High parking fees
Some cleanliness issues
Room decor aging

Categories

Cleanliness
8.24
Some reviews indicated issues with cleanliness in the bathroom.
Service
9.71
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.25
The location by the lake and accessibility to Lucerne received positive feedback.
Room Quality
8.7
Rooms were described as functional but some noted aging decor or space issues.
Amenities
9.23
Facilities such as the breakfast buffet and parking were well-received.
Value for Money
7.69
Some guests felt the prices, especially for parking and dining, were too high.
Food and Beverage
9.24
Breakfast and dining experiences received many positive comments.
Overall Experience
9.11
Overall positive experiences with slight concerns regarding value and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:07

Property Description

Stunning Lakefront Location

Nestled in central Switzerland, Seehotel Sternen offers a breathtaking setting by the tranquil banks of Lake Lucerne. The picturesque Horw Bay provides a serene backdrop for your stay, just a short drive from vibrant Lucerne.

Luxurious Rooms and Dining

Indulge in comfort with 25 rooms boasting balconies and complimentary Wi-Fi, all overlooking the lake or lush greenery. Savor culinary delights at the 3 on-site restaurants or unwind on the 2 lakeside terraces surrounded by palm trees.

Abundance of Leisure Activities

Explore the natural beauty surrounding the hotel with hiking trails, swimming in the lake, boat excursions, and golf nearby. With easy access to the motorway and frequent bus service to Lucerne, Seehotel Sternen is the perfect retreat for your Swiss getaway.

Ready to experience lakeside luxury? Book your stay at Seehotel Sternen now!

Important information:

Please note that the hotel has no air-conditioning. Smoking is only permitted on the balconies or on the terrace.

Please note further that the full amount of reservation has to be paid upon arrival in CHF. Payments in EUR are not accepted.

If you are travelling with children, please inform the property in advance of their number and age. You can use the special requests box upon booking or contact the property at the contact details stated in your booking confirmation.

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Please note that the reception is closed between 23:00 and 07:00.

Please note that check-in after 22:30 is not possible.

Please note that from November to February, arrival on Mondays is only possible from 15:00, as the reception is not available before then.

Please note that the restaurant is closed on Mondays and Tuesdays.

Parking costs CHF 10.00 per night."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 30 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 90 per person per night when using an existing bed.
    Children from 4 years old to 11 years old stay for CHF 50 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1760 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.25
Room Quality: 8.7
Amenities: 9.23
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 9.11
B
Binyamin extended_group il
9
Pros:

מיקום מעולה ארוחת בוקר טובה

2026-06-06 via Nuitee
T
Thomas Sebastiaan solo_traveller be
10
2026-06-06 via Nuitee
P
Paul solo_traveller je
9
Being outside of the main town meant it was so peaceful and you could relax, unwind and enjoy the stunning scenery.
Pros:

The hotel and staff were wonderful, breakfast was good and the lakeside location is stunning.

Cons:

Nothing

2026-06-05 via Nuitee
K
Kenneth solo_traveller gb
10
2026-06-05 via Nuitee
S
Stuart couple gb
8
Beautiful short stay - would love to return!
Pros:

Beautiful external authentic Swiss design, clean, with friendly Staff, a spectacular view in a quiet village and great public transport for visiting Lucerne

Cons:

No air con and while this hotel is very much about what’s outside, the interior felt a little too bland.

2026-06-03 via Nuitee
K
Khalatpour family_with_children om
10
Our stay was simply dreamlike.
Pros:

The staff were exceptional—professional, friendly, and always willing to help.
The room was outstanding. It was spacious, comfortable, and beautifully maintained. We truly enjoyed our stay.
Our room had a wonderful view overlooking the lake, which made our experience even more memorable.
The complimentary public transportation pass was an excellent benefit and made getting around the city very convenient.

We enjoyed our stay so much that we will definitely return in the future. I highly recommend this hotel to anyone visiting Zurich.

Overall, the hotel is located in an excellent area, was extremely clean and well-maintained, offered fantastic views, and provided outstanding service. We genuinely enjoyed every moment of our stay and would like to thank the entire team for their hospitality.

We are certain that we will be back again within the next few months.

Cons:

This is one of the very few hotels where I genuinely cannot think of any significant negative points to mention. Our overall experience was excellent, and the hotel exceeded our expectations in almost every aspect.

From the location and cleanliness to the room quality, lake view, and outstanding staff, everything was handled to a very high standard. We felt comfortable, welcomed, and well cared for throughout our stay.

I would not hesitate to stay here again and would gladly recommend this hotel to family, friends, colleagues, and fellow travelers.

2026-06-02 via Nuitee
R
Rob solo_traveller nl
10
Super!
Pros:

Prachtige locatie, op fietsafstand van Luzern.

Cons:

Niets

2026-06-02 via Nuitee
K
Karin couple lu
10
2026-06-01 via Nuitee
J
Jennifer solo_traveller gb
7
2026-06-01 via Nuitee
Y
Yuliia solo_traveller ua
8
Pros:

The woman at the reception was very helpful, answering all my questions and giving great advice about the cable cars and mountain peaks worth visiting nearby.

The location of the hotel is spectacular. The lake and the surrounding mountains are truly breathtaking and can hardly leave anyone untouched.

The breakfast was tasty and offered a great variety of dishes.

Cons:

The hotel refused to check me in just one hour before the official check-in time. I understand that there are rules, but considering the heavy rain outside, it felt quite unfriendly, and I had to wait in a restaurant instead.

The reception is closed at night, which can be inconvenient.

Sound insulation is not very good — you can hear people talking in the corridor and doors slamming.

The hairdryer was quite old and stopped working on the second day of my stay.

2026-05-31 via Nuitee
A
Anni couple ch
9
2026-05-31 via Nuitee
H
Hong couple gb
7
Pros:

Good lake view from the hotel room

Cons:

No air conditioning in the room

2026-05-31 via Nuitee
A
Ann couple us
10
2026-05-30 via Nuitee
E
Eveline solo_traveller ch
10
2026-05-30 via Nuitee
F
Francesca family_with_children ch
9
riposante
Pros:

Personale e balcone con stupenda vista lago. Molto tranquillo e piacevole

Cons:

Mancanza di una salone (hall)

2026-05-30 via Nuitee
E
edwin couple nl
5
Pros:

Personeel was vriendelijk

Cons:

Geen airco kamers bloedheet

2026-05-29 via Nuitee
M
Mike couple nl
9
Mooi hotel met uitstekend ontbijt. Houd rekening met ruhetag op maandag en dinsdag
Pros:

Uitstekend ontbijt. Zeer gevarieerd en lekker. Locatie was fantastisch, kamer met uitzicht op het meer. Mooi terras voor een drankje.

Cons:

We waren er 3 dagen en daarvan 2 ruhetag. Dus terras dicht en bar in avond ook niet open. Jammer.

2026-05-29 via Nuitee
A
adriana couple fr
10
2026-05-28 via Nuitee
R
Robert couple nl
9
2026-05-26 via Nuitee
M
MARIAN solo_traveller ae
10
2026-05-26 via Nuitee