Seehotel Sternen

Hotels
8.9 (1876 reviews)
Winkelstrasse 46 , Luzern , CH

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great food quality
Relaxing atmosphere
Cons:
High parking fees
Some cleanliness issues
Room decor aging

Categories

Cleanliness
8.24
Some reviews indicated issues with cleanliness in the bathroom.
Service
9.71
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.25
The location by the lake and accessibility to Lucerne received positive feedback.
Room Quality
8.7
Rooms were described as functional but some noted aging decor or space issues.
Amenities
9.23
Facilities such as the breakfast buffet and parking were well-received.
Value for Money
7.69
Some guests felt the prices, especially for parking and dining, were too high.
Food and Beverage
9.24
Breakfast and dining experiences received many positive comments.
Overall Experience
9.11
Overall positive experiences with slight concerns regarding value and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:07

Property Description

Stunning Lakefront Location

Nestled in central Switzerland, Seehotel Sternen offers a breathtaking setting by the tranquil banks of Lake Lucerne. The picturesque Horw Bay provides a serene backdrop for your stay, just a short drive from vibrant Lucerne.

Luxurious Rooms and Dining

Indulge in comfort with 25 rooms boasting balconies and complimentary Wi-Fi, all overlooking the lake or lush greenery. Savor culinary delights at the 3 on-site restaurants or unwind on the 2 lakeside terraces surrounded by palm trees.

Abundance of Leisure Activities

Explore the natural beauty surrounding the hotel with hiking trails, swimming in the lake, boat excursions, and golf nearby. With easy access to the motorway and frequent bus service to Lucerne, Seehotel Sternen is the perfect retreat for your Swiss getaway.

Ready to experience lakeside luxury? Book your stay at Seehotel Sternen now!

Important information:

Please note that the hotel has no air-conditioning. Smoking is only permitted on the balconies or on the terrace.

Please note further that the full amount of reservation has to be paid upon arrival in CHF. Payments in EUR are not accepted.

If you are travelling with children, please inform the property in advance of their number and age. You can use the special requests box upon booking or contact the property at the contact details stated in your booking confirmation.

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Please note that the reception is closed between 23:00 and 07:00.

Please note that check-in after 22:30 is not possible.

Please note that from November to February, arrival on Mondays is only possible from 15:00, as the reception is not available before then.

Please note that the restaurant is closed on Mondays and Tuesdays.

Parking costs CHF 10.00 per night."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1876 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.25
Room Quality: 8.7
Amenities: 9.23
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 9.11
שרון • couple • il
10
Pros:

מיקום , נוף , שירות , תחזוקה

Cons:

לדעצי המחיר קצת גבוהה וגם תשלום על חניה גבוה.

2026-10-29 • via Nuitee
H
Hernandes • couple • br
10
Uma experiência maravilhosa em Lucerna!
Pros:

Amamos nossa estadia! O hotel é lindo, chique e elegante, com uma vista excepcional para o lago. Os funcionários são extremamente educados, atenciosos e acolhedores, e a comida é simplesmente extraordinária. Foi uma experiência que valeu muito a pena, especialmente considerando que o preço é bastante justo para tudo o que o hotel oferece.

Inicialmente, pensamos em ficar no centro de Lucerna, apenas pela comodidade de estar perto da estação de trem. Porém, os hotéis que encontramos não ofereciam uma vista tão bonita e ainda eram mais caros. Ficamos com receio de ter dificuldades com a locomoção, mas, no fim, foi tudo perfeito!

Saindo do hotel, há uma fonte de água potável. Caminhando cerca de 7 minutos, por ruas lindas, e agradáveis, você chega ao ponto de ônibus que leva à estação de trem. Se preferir, pode caminhar mais e pegar o trem. Adorávamos caminhar pelo bairro! As ruas são seguras, os moradores são educados. Além disso, por ser uma região mais residencial, o ambiente é extremamente tranquilo.

A comida do hotel merece um destaque especial. Os pratos são deliciosos! Jantamos lá duas vezes, gastando aproximadamente 115 francos na primeira noite e 80 francos na segunda. É verdade que o restaurante tem um preço um pouco elevado, mas a qualidade tornou a experiência muito especial.

Nossa dica: incluam o café da manhã na reserva! É delicioso e muito completo, com ovos, croissants, pães, sucos, cappuccino, frutas, cereais, nozes, avelãs, e muitas outras opções. Vale muito a pena!

Outro ponto que fez toda a diferença foi o atendimento. Os funcionários foram muito atenciosos e se esforçaram para nos compreender, mesmo com nosso inglês de brasileiros. Fomos recebidos com gentileza e respeito, sempre nos sentindo bem-vindos.

Visitamos em setembro, durante a baixa temporada, e a experiência foi maravilhosa do início ao fim. Não mudaríamos absolutamente nada! É aquele tipo de lugar que torna a viagem ainda mais especial. Recomendamos de olhos fechados!

Cons:

Por não ter ar-condicionado em dias quentes fica calor.

2026-10-29 • via Nuitee
R
ronen • couple • il
8
2026-10-27 • via Nuitee
V
Virginie • family_with_children • fr
9
Excellent séjour
Pros:

Excellent petit déjeuner. Très bon emplacement en bord de lac. Personnel très accueillant.

Cons:

Les matelas étaient un peu durs.

2026-10-27 • via Nuitee
S
shlomy • couple • il
9
2026-10-27 • via Nuitee
O
Olimpio • couple • ch
10
Vale la pena fare un soggiorno in questa ottima struttura per visitare le bellezze di questa zona.
Pros:

Parcheggio vicino all'entrata. Staff molto gentile. Camera spaziosa con bellissima vista sul lago e sulle montagne. Ottima colazione.

Cons:

Cuscino troppo molle e piumone troppo caldo.

2026-10-25 • via Nuitee
M
Mario • couple • lu
8
Very nice
2026-10-23 • via Nuitee
E
Evgeny • couple • il
10
2026-10-21 • via Nuitee
Y
Yang • extended_group • cn
10
2026-10-20 • via Nuitee
M
Marion • couple • nl
9
Pros:

Locatie, rust en heerlijk restaurant

Cons:

Prima

2026-10-20 • via Nuitee
A
Andrei • couple • il
10
2026-10-20 • via Nuitee
H
Hadas • extended_group • il
9
Pros:

הכל

2026-10-19 • via Nuitee
B
Brigitte • couple • ch
7
Alles in Allem sehr angenehm
Pros:

Die Lage mit Aussicht auf den See.
Das Frühstückbuffet.

Cons:

Sonntags wäre es sinnvoll, wenn das Frühstück länger als 10.00 Uhr angeboten würde.
Dass man für den Parkplatz dann nich zusätzlich Fr. 10.00 bezahlen muss 😬

2026-10-19 • via Nuitee
U
Usama • family_with_children • ae
10
Pros:

The view was amazing and so was breakfast.10/10

2026-10-15 • via Nuitee
O
Orit • couple • il
10
Pros:

המיקום של המלון מצוין- המלון נמצא בעיירה horw על אגם לוצרן ובמרחק של כ- 20 דקות נסיעה מהעיר העתיקה בלוצרן. תחנת האוטובוס ללוצרן נמצאת במרחק של כ-5 דקות הליכה מהמלון. צוות המלון מאוד שירותי. החדר נקי. הנוף מהמם מהחדר. ארוחת הבוקר מצויינת. בערב הראשון הזמנו גם ארוחת ערב שהיתה ממש טעימה.

Cons:

------

2026-10-14 • via Nuitee
L
Lyn • couple • us
4
Great view.....no AC!
Pros:

The view from the room was fantastic!

Cons:

The hotel did not have air conditioning. It was terribly hot (85-90 degrees F/ 26-32 C). The hotel brought up another fan but it did not do much good. It would never stay here again in the hot summer.

2026-10-13 • via Nuitee
F
Fiona • extended_group • gb
10
Stunning location with easy access to Luzern by train.
Pros:

Location was amazing and whilst we didn’t have a room overlooking the lake, we still had an excellent view from our balcony. We swam in the lake a short walk from the hotel.
The food was amazing. Breakfast was included and we also had lunch and dinner on different days. The kitchen is closed on a Monday but there are other restaurants a 10 min walk away.
The hotel is a 15 min taxi to Mt Pilatus and a 10 min flat walk to the train station.
We had a triple room with three single beds which were all very comfortable.
The staff we so friendly and couldn’t do enough to make our stay enjoyable.

2026-10-12 • via Nuitee
S
Silviu-Petrisor • solo_traveller • ro
10
2026-10-12 • via Nuitee
D
Dagobert • solo_traveller • it
8
2026-10-12 • via Nuitee
W
Wilhelmina • couple • nl
7
Goede tussenstop, aardig personeel
Pros:

Mooi uitzicht. Makkelijk te bereiken als tussenstop
Goed ontbijt

Cons:

Entree niet erg verwelkomend met grote lege zalen naast de lift.

2026-10-12 • via Nuitee