Seehotel Sternen

Hotels
8.9 (1876 reviews)
Winkelstrasse 46 , Luzern , ch

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great food quality
Relaxing atmosphere
Cons:
High parking fees
Some cleanliness issues
Room decor aging

Categories

Cleanliness
8.24
Some reviews indicated issues with cleanliness in the bathroom.
Service
9.71
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.25
The location by the lake and accessibility to Lucerne received positive feedback.
Room Quality
8.7
Rooms were described as functional but some noted aging decor or space issues.
Amenities
9.23
Facilities such as the breakfast buffet and parking were well-received.
Value for Money
7.69
Some guests felt the prices, especially for parking and dining, were too high.
Food and Beverage
9.24
Breakfast and dining experiences received many positive comments.
Overall Experience
9.11
Overall positive experiences with slight concerns regarding value and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:07

Property Description

Stunning Lakefront Location

Nestled in central Switzerland, Seehotel Sternen offers a breathtaking setting by the tranquil banks of Lake Lucerne. The picturesque Horw Bay provides a serene backdrop for your stay, just a short drive from vibrant Lucerne.

Luxurious Rooms and Dining

Indulge in comfort with 25 rooms boasting balconies and complimentary Wi-Fi, all overlooking the lake or lush greenery. Savor culinary delights at the 3 on-site restaurants or unwind on the 2 lakeside terraces surrounded by palm trees.

Abundance of Leisure Activities

Explore the natural beauty surrounding the hotel with hiking trails, swimming in the lake, boat excursions, and golf nearby. With easy access to the motorway and frequent bus service to Lucerne, Seehotel Sternen is the perfect retreat for your Swiss getaway.

Ready to experience lakeside luxury? Book your stay at Seehotel Sternen now!

Important information:

Please note that the hotel has no air-conditioning. Smoking is only permitted on the balconies or on the terrace.

Please note further that the full amount of reservation has to be paid upon arrival in CHF. Payments in EUR are not accepted.

If you are travelling with children, please inform the property in advance of their number and age. You can use the special requests box upon booking or contact the property at the contact details stated in your booking confirmation.

Please note that Single Currency Credit Cards (UnionPay logo only) cannot be accepted for reservations.

Please note that the reception is closed between 23:00 and 07:00.

Please note that check-in after 22:30 is not possible.

Please note that from November to February, arrival on Mondays is only possible from 15:00, as the reception is not available before then.

Please note that the restaurant is closed on Mondays and Tuesdays.

Parking costs CHF 10.00 per night."Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 1876 reviews
Cleanliness: 8.24
Service: 9.71
Location: 9.25
Room Quality: 8.7
Amenities: 9.23
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 9.11
C
Carlos • couple • es
9
Fantásticas vistas
Pros:

Vistas al lago espectaculares

Cons:

Mobiliario no moderno (que no viejo)

2026-08-29 • via Nuitee
D
Daniëlle • couple • nl
9
Mooi gelegen hotel met fijne kamers, gelegen aan het water in rustige omgeving.
Pros:

Heerlijke ligging aan het water, ruime kamer, goede bedden, uitgebreid ontbijt en je bent binnen 10 minuten in de stad Luzern. Zeer aardige receptioniste met goede tip voor restaurant in Luzern. Rustig gelegen aan doodlopende weg. Fietsen huren via Nextbike, niet elektrisch maar prima te doen om zo naar Luzern te fietsen of rondom het meer te verkennen.

Cons:

Jammer dat het restaurant precies de 2 dagen dat we daar waren dicht was (ma en di). Parkeren moet je apart betalen, maar dat hebben we bij elk hotel in Zwitserland gehad dus is blijkbaar heel gangbaar. De kamerprijs is voor ons Nederlanders aan de hoge kant.

2026-08-27 • via Nuitee
B
Birgit • extended_group • de
7
Pros:

Die Lage direkt am Wasser war sehr schön

Cons:

Bedauerlicherweise hatte die Unterkunft an beiden Tagen an denen wir dort waren Ruhetag

2026-08-27 • via Nuitee
B
bernardo • couple • co
10
2026-08-27 • via Nuitee
G
Gesierich • couple • de
9
Sehr schöne Lage am See, ruhig
Pros:

Traumhafte frühstücks Terrasse am See, parken direkt am Hotel war kein Problem.

Cons:

Keine Klimaanlage

2026-08-25 • via Nuitee
N
Nuria • extended_group • es
7
Necesita actualizarse !!
Pros:

Nos encanto que estuviese delante del lago con unas vistas excepcionales ,de hecho cogimos la opción con la habitación con vistas al lago para disfrutar de las vistas!

Cons:

El hotel está muy bien, pero no parecía de 4 estrellas.
lLas habitaciones son muy de los 80’s, les falta actualizar las habitaciones, no tenía aire acondicionado, entiendo que es una zona fresca y no es necesario. había un ventilador de mesa, no es digno de un hotel de 4 estrellas,podrían poner un ventilador de techo y queda más elegante. El desayuno era un poco justo. Simplemente correcto , pero para un hotel de 4 estrellas

2026-08-25 • via Nuitee
S
Sunita • solo_traveller • gb
8
Pros:

The location was excellent

Cons:

As vegans there was no hot food at breakfast only eggs cooked in various ways.
Baked beans, hash browns, vegetables would have been appreciated.

2026-08-23 • via Nuitee
F
Fernanda • couple • ch
8
2026-08-23 • via Nuitee
A
Abdullaziz • couple • sa
7
Cons:

السريران كانا منفصلين مع العلم بان الحجز سرير زوجي

2026-08-23 • via Nuitee
M
Marisa Hess • solo_traveller • ch
10
2026-08-23 • via Nuitee
A
Ashley • solo_traveller • gb
10
Pros:

Very peaceful by the lake and being able to swim in the lake.
Terrace had great views of mountains and the lake.

Cons:

A nice lounge to relax in the evening would have been nice. It's just a restaurant and rooms.

2026-08-22 • via Nuitee
D
daniilminkov • solo_traveller • ae
10
2026-08-22 • via Nuitee
J
Jürgen • couple • de
9
Sehr gut
Pros:

Tolle Lage

Cons:

Nichts

2026-08-22 • via Nuitee
M
Margaret • couple • gb
8
Nice hotel quite basic for the price entry to water not great and didn’t feel safe as boats came and went water also not
Pros:

Location

Cons:

Staff couldn’t help with much I wanted to hire bikes and was told to look for them outside and do it through the app!! I couldn’t download the app so no bikes were used!!

2026-08-21 • via Nuitee
M
Miloslava • solo_traveller • cz
4
Pros:

Lokalita.

Cons:

Objednali jsme si pokoj pro 3 dospělé osoby. Třetí postel byla přistýlka, na které se nedalo ležet. V blízkosti hotelu je výjezd z tunelu rušné silnice a celou noc pokoj osvetluji světla projizdejicich aut. Zatáhnout závěs neni v horkých dnech možné, pokoj nema klimatizaci a jedine větrání je oknem a balkonovymi dveřmi. K dispozici je pouze malý větráček, což je nedostatečné. Prožita noc byla za trest. Ukončili jsme pobyt předčasně. Hotel ma v popisu řádně uvedeno, ze je v pokoji pouze větráček, což jsme přehlédli, tudíž to zde uvadime pouze jako upozornění. V letních horkých dnech pobyt zvažte.

2026-08-20 • via Nuitee
C
Camille • solo_traveller • fr
8
Pros:

Le cadre est idyllique, très tranquille. La terrasse extérieure du petit déjeuner, avec des canards et le lac à deux pas représente le vrai luxe de cet hôtel.

Cons:

Il faisait très chaud dans l'établissement.

2026-08-20 • via Nuitee
A
Alexandra • solo_traveller • de
7
Kann wiederholt werden
Pros:

Die Lage war toll.die zuverkommenden Mitarbeiter..das Frühstück hervorragend..das Abendessen auf der Terrasse wunderbar...tolle Stimmung

Cons:

Zimmer recht klein..das bad sehr klein.es war auch Nachts noch recht warm ( keine Klimaanlage) gegenüber war eine Bausrelle , die bei der Buchung eines "besonders ruhigen " Zimmers nicht erwähnt wurde 🫣..es sei verziehen..😉

2026-08-20 • via Nuitee
G
GISELE • family_with_children • ae
1
Pros:

We checked out after 2 hours and raised a complaint. Still no response from booking on this

2026-08-19 • via Nuitee
V
vitali • extended_group • il
5
Все было бы хорошо если бы в комнате был кондиционер, тогда можно было бы хоть дышать а так было ужасно
Pros:

Великолепное местоположение

Cons:

Отсутствие кондиционера при температуре больше 30° на улице

2026-08-18 • via Nuitee
M
Myriam • couple • fr
7
La découverte de Lucerne, magnifique ville
Pros:

Le calme et la situation

2026-08-17 • via Nuitee