Metropol

Hotels
7.9 (821 reviews)
General-Dufour-Strasse 110 , Biel , ch

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Cons:
Limited bathroom amenities
High breakfast costs
Room noise

Categories

Cleanliness
8.04
Many reviews mention clean and spacious rooms, but one critic mentioned issues with the bathroom and amenities.
Service
8.51
The staff was frequently described as friendly and attentive, receiving high praise in multiple reviews.
Location
8.55
The location is convenient and well-placed for visiting local attractions.
Room Quality
7.5
Rooms were mostly praised, but some negative feedback on outdated bathrooms and limited amenities.
Amenities
7.53
Amenities were decent but received some criticism for being insufficient or lacking variety.
Value for Money
7.49
Many guests found the pricing reasonable, but some felt that certain charges did not reflect the quality received.
Food and Beverage
7.04
While the restaurant food received praise, breakfast options were criticized as being poor or industrial.
Overall Experience
8.51
Guests were generally satisfied with their stay, highlighting the positive aspects of their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 00:07

Property Description

Welcome to Hotel Metropol!

Luxurious En-Suite Rooms: Experience comfort and convenience in our en-suite rooms equipped with free WiFi, satellite TV, and a refrigerator.

Scenic Garden and Accessibility: Relax in the tranquil garden or explore the city park nearby. Our hotel is designed to cater to all guests, including those with disabilities.

Complimentary Breakfast: Start your day right with a delicious breakfast served every morning.

Book your stay at Hotel Metropol now and indulge in a perfect blend of comfort and convenience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 12 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 821 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.49
Food and Beverage: 7.04
Overall Experience: 8.51
C
Cedric • solo_traveller • ch
10
Pros:

Je recommande cet hôtel même si éloigné de la gare, prix et chambre parfait pour visiter Biel.

2025-12-08 • via Nuitee
T
Tamara • couple • ch
7
Freundlich, Sauber, gute Lage, gute Parkmöglichkeiten
Pros:

Reception und Empfang wahr äusserst herzlich. Die Lage ist gut. Bushaltestelle gleich vor der Türe. Zimmer war sehr grosszügig. Eigene Parkgarage oder blaue Zone

Cons:

Das Zimmer ohne Frühstück und Parking empfand ich eher als teuer

2025-12-08 • via Nuitee
D
David • solo_traveller • ch
10
Super
Pros:

Alles war bestens.

2025-12-07 • via Nuitee
E
Eric • solo_traveller • fr
7
Très bien
Pros:

Le personnel est très gentil et serviable. Le restaurant est pratique et plutôt bon (la daube de boeuf était excellente, le rösti très bon).
Le verre de bienvenue était une agréable surprise.

Cons:

La salle de bain date un peu (il faut bien trouver quelque chose à redire 😉)

2025-12-06 • via Nuitee
• solo_traveller • ch
7
2025-12-06 • via Nuitee
M
Monika • solo_traveller • de
9
Sehr angenehm, sehr freundliches Personal
Pros:

ich bekam problemlos ohne Aufpreis einen early check in, was mir sehr geholfen hat! Sehr geräumiges und ruhiges Zimmer hinten raus. Mit Kühlschrank

2025-12-01 • via Nuitee
• solo_traveller • ch
7
2025-12-01 • via Nuitee
S
Susanna • solo_traveller • ch
8
2025-11-28 • via Nuitee
P
Pizzo • solo_traveller • it
7
2025-11-27 • via Nuitee
B
Beat • solo_traveller • ch
7
2025-11-27 • via Nuitee
C
Christos • solo_traveller • ch
9
2025-11-27 • via Nuitee
K
Kylian • solo_traveller • fr
9
2025-11-22 • via Nuitee
• solo_traveller • ch
7
Simple, propre et efficace
Pros:

La gentillesse du personnel

Cons:

Le petit-déjeuner industriel

2025-11-17 • via Nuitee
J
jean-marc • solo_traveller • fr
7
2025-11-12 • via Nuitee
C
Coline • solo_traveller • ch
8
2025-11-09 • via Nuitee
V
Vincent • solo_traveller • fr
9
2025-11-06 • via Nuitee
C
christian • family_with_children • ch
9
2025-11-05 • via Nuitee
V
Valérie • solo_traveller • ch
10
2025-11-04 • via Nuitee
S
Stephanie • couple • ch
10
Pros:

Sehr schöne Ausstattung des Zimmers. Sehr nette Dame an der Rezeption. Gratis Parkplatz vor dem Hotel.
Das Zentrum gut zu Fuss erreichbar. Schöner Garten im Sommer. Wir kommen sicher wieder.

Cons:

Alles war bestens! Es gibt überhaut nichts zu beanstanden.

2025-10-24 • via Nuitee
V
Valter • family_with_children • ch
5
2025-10-19 • via Nuitee