Hotel Sterne

Hotels
8.9 (987 reviews)
193a Bei der Kirche , Beatenberg , ch
+41 33 530 01 50

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Hiking
Skiing
Sun terrace
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Comfortable rooms
Cons:
Cleanliness issues
Parking concerns

Categories

Cleanliness
7.9
Some reviews mentioned issues with cleanliness, specifically that mug remnants were not cleaned properly.
Service
9.56
Multiple reviews emphasized excellent service, particularly highlighting the staff's friendliness and helpfulness.
Location
9.41
Guests praised the stunning location and views offered by the hotel.
Room Quality
9.36
Reviews note the rooms' quality and comfort, with particular mention of their views and cozy environment.
Amenities
8.39
Amenities were mentioned positively, though some noted room for improvement in certain areas.
Value for Money
8.85
The hotel is regarded as a good value for the experience offered.
Food and Beverage
8.4
Food and beverage quality was not specifically mentioned, defaulting to standard expectations for the hotel tier.
Overall Experience
9.37
Overall, guests expressed high satisfaction with their stay, highlighting memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:39

Property Description

Stunning Alpine Chalet with Panoramic Views

Luxurious Accommodations
Indulge in the comfort of flat-screen TVs and fully equipped kitchenettes in each unit at Hotel Sterne. Enjoy the convenience of self-catering apartments and free WiFi throughout the property.

Convenient Location
Explore the picturesque Alpine village of Beatenberg and easily access Interlaken with a short 15-minute drive. Take advantage of the bus stop right opposite the hotel for seamless transportation.

Breathtaking Mountain Scenery
Marvel at the breathtaking panoramic views of the Jungfrau peaks from the hills above Lake Thunersee. Immerse yourself in the natural beauty of the surroundings for a truly unforgettable stay.

Ready to experience a mountain getaway like no other? Book your stay at Hotel Sterne now!

Important information:

Please note that the reception is only open until 22:00. Late check-in is only possible upon prior confirmation by the property, and charges may apply.

Please note further that the full-time staff at the property are English-speaking only.

Please note that Hotel Sterne does not have private parking. A paid parking area is located about 5 minutes away.

Please note that the 'Two-Bedroom Apartment' and 'Single Room with Bath' are located on the third floor with no elevator access.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.9
Based on 987 reviews
Cleanliness: 7.9
Service: 9.56
Location: 9.41
Room Quality: 9.36
Amenities: 8.39
Value for Money: 8.85
Food and Beverage: 8.4
Overall Experience: 9.37
B
Brigitte • solo_traveller • fr
5
Pros:

La personne de l'accueil est très agréable et arrangeante l'emplacement et la vue parfaite

Cons:

les sanitaires trop vieux et douche d'un autre âge avec un rideau, déco à refaire,

2026-08-27 • via Nuitee
M
Marta • couple • es
8
Muy bien
Pros:

Unas vistas preciosas al lago. Hotel tranquilo y con un personal muy atento.

Cons:

Las almohadas son muy finas. La mampara de la ducha estaba sucia con moho.

2026-08-26 • via Nuitee
T
Todorov • solo_traveller • gb
10
Pros:

I liked everything there but mostly the stuff.Such an incredible people u won't find better service elswhere

2026-08-25 • via Nuitee
O
Olga • couple • de
10
2026-08-25 • via Nuitee
J
Jose Manuel • solo_traveller • es
7
2026-08-25 • via Nuitee
A
Arne • extended_group • de
9
2026-08-25 • via Nuitee
G
Ghazwan • solo_traveller • de
8
2026-08-24 • via Nuitee
A
axelle • family_with_children • fr
10
Pros:

La qualité de l’accueil de Vlad et tous ses conseils sur quoi faire pendant notre séjour. Nous avons apprécié avoir une petite kitchenette et le balcon avec une très belle vue.

2026-08-22 • via Nuitee
Z
Zaid • extended_group • sa
10
2026-08-18 • via Nuitee
J
JUAN • family_with_children • es
7
2026-08-15 • via Nuitee
D
Daniel • family_with_children • nl
10
Mooi uitzicht, goede bedden en vriendlijke personeel.
Pros:

Vriendelijk personeel. Wordt grunt door een echtpaar. De vrouw hebben we niet gezien maar de man was super aardig. Alles was zeer schoon en goed internet.

Cons:

Dat ieder uur en half uur de kerkklok luid is wat minder maar niet heel storend.

2026-08-12 • via Nuitee
A
Al Sulaiman • solo_traveller • sa
10
Pros:

الموظف متعاون معنا من اول يوم الى اخر يوم وتم تزويدنا بالقائمة بالفعاليات والمخبز والمطاعم.
وشقة كانت ممتاز جدا والاطاله ممتازه.

Cons:

كل شي ممتاز

2026-08-12 • via Nuitee
N
Nadia • solo_traveller • ch
6
Pros:

Schönes, gemütliches Zimmer.

Cons:

Leider Zweifel an der Sauberkeit: Ein fremdes Haar unter dem Kissen sowie Staub und Haare am Bettrand liessen mich daran zweifeln, ob die Bettwäsche wirklich frisch gewechselt wurde.

2026-08-12 • via Nuitee
M
Mohammed • extended_group • om
10
2026-08-09 • via Nuitee
O
OMAR • couple • sa
7
Pros:

الاقامة والمنطقة جميلة عموماً
السيد فلاد وشخص آخر رائعين جداً ويحاولون المساعدة بكل مايستطيع
والترحيب والمساعدة في نقل الشنط للشقة
حقيقة لا أستطيع أن أوفيهم الشكر

Cons:

لاشيء

2026-08-08 • via Nuitee
F
faker • family_with_children • fr
8
Très accomodant et serviable, bon appartement et belle vue sur le lac et les montagnes
Pros:

Vlad est très serviable, avenant et accomodant, belle vue sur le lac et les montagnes, très chaleureux, équipement suffisant, très calme. Il m'a offert le parking pour ma voiture ce qui est rare en suisse.
Attention par contre, la route pour y aller est une route de montagne, ca fait partie du charme, donc juste être conscient que pour y aller la nuit, il faut faire très attention.

2026-08-07 • via Nuitee
雅婷 • family_with_children • cn
7
Pros:

房东服务热情，房间干净，出行101公交方便

2026-08-04 • via Nuitee
M
Mohammed • family_with_children • sa
1
Old with flying bugs
Pros:

Hostess was nice person

Cons:

I had a very disappointing experience at this hotel.

On our very first night, we found flying insects inside the room. One of them was quite large, almost resembling a small bat. It suddenly flew directly toward my young daughter, which frightened her badly. As a result, I felt it was unsafe to stay and had no choice but to check out on the very first day, even though my reservation was for 4 nights.

In addition, the furniture is extremely old and worn out, and the lighting throughout the room is very poor, making the room dark and uncomfortable.

To make matters worse, booking contacted the host and to request me a refund for the remaining unused nights. Unfortunately, the host has completely ignored booking customer care messages and has not responded at all.

Overall, this was a very disappointing experience. I cannot recommend this property, especially for families traveling with children.

.

في أول ليلة من إقامتي، فوجئنا بوجود حشرات طائرة داخل الغرفة، وكان من بينها حشرة كبيرة نوعًا ما تشبه الوطواط لكنها أصغر حجمًا. والأسوأ أنها طارت مباشرة في وجه طفلتي، مما أصابها بالخوف الشديد، واضطرني إلى تسجيل الخروج من الفندق في اليوم الأول، رغم أن حجزي كان لمدة 4 ليالٍ.

بالإضافة إلى ذلك، فإن الأثاث قديم جدًا ومتهالك، والإضاءة داخل الغرفة ضعيفة للغاية، مما يجعل المكان مظلمًا وغير مريح.

ولزيادة سوء التجربة، تواصل كو بوكينق مع المستضيف عبر لطلب استرداد قيمة الليالي المتبقية التي لم أقم بها، إلا أنه تم تجاهل الرسائل تمامًا ولم يرد عليها حتى الآن.

بشكل عام، كانت تجربة سيئة جدًا، ولا أنصح بالإقامة في هذا المكان، خصوصًا للعائلات التي لديها أطفال

2026-08-03 • via Nuitee
A
Anastasia • solo_traveller • de
9
2026-08-03 • via Nuitee
S
sabine Stoll • solo_traveller • de
10
Pros:

Traumhafte Lage
Saubere Zimmer
Freundlicher Mitarbeiter

Cons:

Toilette ging nicht richtig
Wurde aber schnell behoben
Leider nur 1 Nacht verfügbar

2026-08-03 • via Nuitee