Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Cleanliness issues
Limited food options
Noise from the street

Categories

Cleanliness
6.68
Some reviews indicate cleanliness issues, particularly with dirty rooms.
Service
8.65
Multiple reviews praised the staff for their helpfulness and friendliness.
Location
8.19
The location is convenient, especially for access to the highway and nearby facilities.
Room Quality
7.14
Rooms vary; some were spacious and clean, but others lacked amenities.
Amenities
7.67
Availability of parking and some vending options, but missing full-time reception.
Value for Money
8.13
Generally good value, but some guests noted deficiencies in room comfort.
Food and Beverage
6.18
Limited breakfast options and vending machines reported empty.
Overall Experience
8.15
The experience was mostly positive, despite some service-related issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:37

Property Description

Central Location: Enjoy the convenience of Casa Zen's central location, just 200 meters from Balerna Train Station and 500 meters from the Chiasso exit of the A2 motorway.

Comfortable Rooms: Relax in our rooms featuring private bathrooms and flat-screen TVs with cable channels, all easily accessible by elevator.

Convenient Transportation: With the Bellavista Bus Stop at our doorstep and easy access to the Monte Generoso Train Line and Strade del Vino hiking tracks, exploring the area is a breeze.

Ready to experience comfort and convenience at Casa Zen? Book now to enjoy free Wi-Fi and private parking during your stay.

Important information:

Casa Zen in Balerna offers comfortable rooms with air conditioning, private bathrooms, and free WiFi. Guests enjoy mountain and city views, walk-in showers, and parquet floors.
Pets weighing up to 9 kg are allowed for an additional charge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for CHF 25 per person per night when using an existing bed.
    People 4 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 348 reviews
Cleanliness: 6.68
Service: 8.65
Location: 8.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 6.18
Overall Experience: 8.15
R
Roland • solo_traveller • de
7
2026-05-06 • via Nuitee
S
Spiros • solo_traveller • de
8
Zu empfehlen
Pros:

Nettes Personal, hilfsbereit
Sauberes Zimmer. Sehr ruhige Lage

Cons:

Nicht nötig

2026-05-02 • via Nuitee
M
Mariana Catalina • solo_traveller • de
10
2026-05-01 • via Nuitee
I
igor • extended_group • md
5
2026-04-29 • via Nuitee
M
Markus • solo_traveller • ch
10
2026-04-26 • via Nuitee
M
Mike • solo_traveller • ch
6
Zweckmässig
Cons:

Kein Personal vor Ort

2026-04-26 • via Nuitee
A
Anqi • family_with_children • au
10
Pros:

Very clean and comfortable bed, right next to a bus stop

2026-04-25 • via Nuitee
A
Anastasia • couple • nl
7
2026-04-20 • via Nuitee
D
Dennis • couple • nl
6
Aardige staff maar de rest viel tegen.
Pros:

De locatie

Cons:

De warme kamer en het geluid van buiten

2026-04-18 • via Nuitee
R
ROBERTO • solo_traveller • it
5
2026-04-11 • via Nuitee
M
Maria • family_with_children • de
10
2026-04-10 • via Nuitee
S
Suter • extended_group • ch
10
Pros:

Wir waren eine Nacht dort und haben uns sehr wohlgefühlt. Die Gastgeberin war sehr freundlich und hat uns herzlich empfangen. Das Zimmer war schön und sauber, und das Bett sehr bequem. Alles war angenehm und unkompliziert. Wir kommen gerne wieder.

2026-04-09 • via Nuitee
G
Gnassi • couple • it
6
Pros:

Pulizia.

Cons:

Camera spoglia e datata.

2026-04-09 • via Nuitee
D
David • couple • ch
8
2026-04-07 • via Nuitee
A
Annamária • couple • ch
9
2026-04-05 • via Nuitee
P
Pamela • family_with_children • de
8
Erholsame Nacht auf der Fahrt nach Hause
2026-04-05 • via Nuitee
T
Thomas • solo_traveller • ch
10
Tolle Unterkunft, im Südticino
Pros:

Zentrale, ruhige Lage, in guter Umgebung mit tollen Restaurants, und Shoppingmöglichkeiten. Gratisparkplatz gleich nebenan. Sehr hilfsbereite Besitzerin, die mir sogar einen Wasserkocher von der Unterkunft ausgeliehen hat.

Cons:

Alles perfekt

2026-04-04 • via Nuitee
G
Gabriel • solo_traveller • ch
9
Perfecta para lo que necesitaba
Pros:

Definitivamente la ubicación, cerca de la estación de tren, una estación de bus justo enfrente y dos centros comerciales para comer o hacer compras cerca.

2026-04-04 • via Nuitee
M
Marco • couple • ch
8
Pros:

Gute Lage für Wanderungen und Radfahrten. Nahe am Bahnhof! Die Hintere Eingangstüre ist leider eine challenge um sie zu öffnen.
Abendessen und Frühstück haben wir am Bahnhof gelegenen Ristorante Statione eingenommen was auch sehr zu empfehlen ist!

2026-03-28 • via Nuitee
K
Karel • extended_group • cz
9
Pros:

Vše skvělé. Lokalita a dostupnost. Navštěvuji pravidelně.

Cons:

Použito moc parfémové vůně na pokoji.

2026-03-26 • via Nuitee