Hotel Palafitte

Hotels
9.2 (821 reviews)
Route des Gouttes d'Or 2 , Neuchâtel , ch

Free
Children allowed
Pets allowed

Facilities

Supervised childcare/activities
Television in common areas
Front desk (limited hours)
Express check-in
Snack bar/deli
Golfing on site
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Private beach nearby
See all facilities

Review Highlights

Pros:
Excellent service
Amazing views
Luxurious amenities
Cons:
High prices
Limited menu selection

Categories

Cleanliness
9.34
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
9.81
L’accueil chaleureux du personnel. Personnel toujours aussi sympa.
Location
9.85
Le lieu est exceptionnel! Lieu avec vue magnifique sur le lac.
Room Quality
9.3
L’espace de la chambre et son originalité.
Amenities
8.83
Bains à remous et salle de bain au top. Services adorés.
Value for Money
8.29
Prix élevé pour 1 chambre avec jacuzzi.
Food and Beverage
8.84
Excellents produits du petit déjeuner, mais le menu du restaurant pourrait être amélioré.
Overall Experience
9.31
Séjour luxueux, dépaysant, et agréable, avec une ambiance unique.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:30

Property Description

Luxury Pavilions with Stunning Views
The Hotel Palafitte presents individual luxury pavilions overlooking Lake Neuchâtel and the Alps, with half of them standing on piles right in the lake.

Exquisite Amenities
Each 68 m² pavilion features a spa bath, Nespresso coffee machine, air-conditioning, free internet access, and complimentary wireless internet for your comfort.

Direct Lake Access
Enjoy direct access to the lake from the private terrace of the water-based pavilions, enhancing your tranquil experience.

Indulge in refined Swiss and local cuisine at the elegant La Table de Palafitte restaurant. Book now for an unforgettable stay at Hotel Palafitte.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 821 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 9.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.31
B
Bernhard couple ch
10
Sehr schöner, einzigartiger Aufenthalt während 2 Tagen in dem einzigartigen Hotel.
Pros:

Einzigartige Lage und Hotelanlage als Pfahlbaueranlage. Tolle Architektur.
Sehr nettes Hotelpersonal. Sehr gutes Restaurant.

Cons:

Beschwerlicher Ein- und Ausstieg in den See. Die Leitern auf dem Schwimsteg mit negativer Neigung sind eine Fehlkonstruktion.

2026-06-25 via Nuitee
E
Emilie couple ch
9
2026-06-23 via Nuitee
P
Pascal family_with_children fr
10
2026-06-22 via Nuitee
P
Peter family_with_children ch
9
2026-06-22 via Nuitee
K
Kaltrina couple ch
10
2026-06-21 via Nuitee
D
Daniela couple ch
9
2026-06-21 via Nuitee
M
MARIE FABIOLA couple fr
10
Un havre de paix
Pros:

Tout était top

Cons:

Rien à signaler

2026-06-20 via Nuitee
D
D5529VRjoea NONE
10
Great service, great view, great vibe
Pros:

The staff are great, check-in was a breeze, they are very adaptable and want to meet customer needs, the rooms are tops, a convenient restaurant.

2026-06-19 via Tripadvisor
Y
Yamina solo_traveller fr
10
Un havre de paix
Pros:

Tout ! Un havre de paix. Luxueux, paisible, magnifique

2026-06-19 via Nuitee
D
Dalila solo_traveller ch
10
Pros:

View

Cons:

Price :)

2026-06-18 via Nuitee
G
Gaude couple ch
10
Excellent
Pros:

Accueil cadre propreté

Cons:

Rien

2026-06-15 via Nuitee
O
Ozgun couple ch
8
2026-06-15 via Nuitee
R
Rosalie family_with_children ch
8
2026-06-15 via Nuitee
G
Guillaume solo_traveller ch
10
2026-06-15 via Nuitee
D
Duncan family_with_children us
9
2026-06-15 via Nuitee
M
Martin couple ch
10
2026-06-14 via Nuitee
P
Philipp extended_group ch
10
2026-06-13 via Nuitee
R
Roggenstein couple ch
10
Un séjour unique!
Pros:

Nous avons adoré notre séjour au Palafitte. L'accueil est vraiment exceptionnel avec une petite attention pour l'anniversaire de mon mari et un super accueil pour notre chien dans la chambre qui a rendu ce séjour unique et super agréable. L'hôtel est splendide, parfaitement situé sur les bords du lac de Neuchâtel avec une ambiance très calme et relaxante. Parfaite table aussi au restaurant et petit déjeuner au top. Nous reviendrons avec grande joie!

2026-06-12 via Nuitee
A
Axel solo_traveller ae
7
Pros:

Very cool concept, room is very nice with beautiful view to the lake. Personal es kind.

Cons:

Very expensive for the value you get. Breakfast has few options so after 4 days is very repetitive. If you want something special such as benedic eggs to need to pay apart. Last night the pipes of the room were very noisy all the time and also at 2am there was a supee loud noise during around 30sec of a kind of machine outside the room that woke me up.

2026-06-11 via Nuitee
D
Demi solo_traveller ch
10
2026-06-10 via Nuitee