Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Incredible views
Friendly staff
Great location
Cons:
Noise from trains
Limited breakfast options

Categories

Cleanliness
8.51
Some issues regarding noise from nearby train tracks.
Service
9.98
Staff was friendly and attentive, providing a wonderful experience.
Location
10
Location is ideal, close to the train station with breathtaking views.
Room Quality
8.47
Rooms were nice but noise from trains affected sleep quality.
Amenities
9
Good amenities like a hot tub, but some improvements needed in cleanliness.
Value for Money
9.46
Good value for a hotel with excellent views and location.
Food and Beverage
8.51
Breakfast options could be improved, lacking variety.
Overall Experience
9.69
A memorable stay with breathtaking views and friendly service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:29

Property Description

Charming Swiss Chalet Style Interior
The elegant Chalet-style Hotel Maya Caprice offers a modern interior with a charming Swiss Chalet influence. The renovated rooms and sun terrace provide a perfect setting to relax and unwind.

Breathtaking Mountain Views
Most rooms at Hotel Maya Caprice feature south-facing balconies with stunning views of the Jungfrau Massif and the Lauterbrunnen Valley. The natural wooden décor and large windows enhance the experience of the picturesque surroundings.

Convenient Location and Amenities
Located just 200 meters from the Männlichen Cable Car, in the car-free village of Wengen, the hotel offers easy access to ski slopes and hiking trails. Guests can enjoy Swiss and international gourmet cuisine at the on-site restaurant, relax in the sauna, and make use of the free WiFi.

Experience the beauty of Wengen at Hotel Maya Caprice. Book now for an unforgettable stay!

Important information:

Please note that Wengen is a car-free village and can be reached only by train.Guests can their cars at Lauterbrunnen Station and take the train to Wengen. The train ride to Wengen takes approximately 11 minutes. The trains run every 30 minutes during the day and every hour at night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 368 reviews
Cleanliness: 8.51
Service: 9.98
Location: 10
Room Quality: 8.47
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.69
C
Crystal • couple • us
10
Nice hot tub. Restaurant service was a bit unorganized
Pros:

Location. Flooring. View

Cons:

Nothing

2026-09-12 • via Nuitee
S
Stuart • solo_traveller • us
10
2026-09-12 • via Nuitee
J
Jayant • couple • us
10
Fabulous chalet in the mountains
Pros:

Exceptional value - great and very helpful staff (Daniel and Sonja) - great breakfast - easy walk to railway station

fabulous fabulous fabulous

2026-09-11 • via Nuitee
J
Jean-marie • couple • ch
7
Joli weekend très cher!
Pros:

Belle chambre, belle vue.

Cons:

Que le personnel ne sache quasiment pas le français. L'anglais et l'allemand bien sûr sont rois...
Le prix (936 fr. pour deux nuits) surfait. Mais je n'avais pas d'autre date libre. Alors...
J'ai envoyé deux courriels (en français) qui n'ont pas reçu de réponse.

2026-09-10 • via Nuitee
S
Sahar • couple • us
10
2026-09-09 • via Nuitee
A
Akash Kumar • extended_group • in
10
Perfect.
Pros:

I guess everything. Best part was the hospitality!

2026-09-08 • via Nuitee
R
Roxana • solo_traveller • ch
3
2026-09-08 • via Nuitee
H
Hannah • couple • gb
10
2026-09-07 • via Nuitee
J
Julie • couple • us
9
2026-09-07 • via Nuitee
S
Slawomir • couple • pl
8
Great location with stunning views
Pros:

Great location and stunning views if you book a room overlooking the Lauterbrunnen Valley.

Cons:

The hotel is pricey, but I assume this is fairly standard for a hotel of a similar level in Wengen.

For a 4-star hotel, I would have expected a little more from the breakfast. Don’t get me wrong—it wasn’t bad, but it was still rather simple, with good-quality yet somewhat limited choices.

A few things are worth keeping in mind: although breakfast starts at 7:30 AM, the kitchen serving eggs doesn’t open until 8:00 AM. This is especially relevant for hikers who want to start their day early. Also, you can’t help yourself to a hot drink; it is served by the staff upon request. This isn’t really a problem—just a different way of serving breakfast than what you might normally expect.

Finally, while the building has been renovated, it is still an older property, so the soundproofing isn’t great and you can hear your neighbours. Fortunately, most guests seem to go to bed before 10 PM, presumably so they can make the most of the beautiful surroundings from early morning. 🙂

2026-09-06 • via Nuitee
I
Ivana • family_with_children • hr
10
Pros:

Everything was excellent, and the staff was exceptionally friendly ❤️

2026-09-03 • via Nuitee
L
Lei • solo_traveller • us
8
Pros:

Excellent location: Wengen has the small resort town feel. Stayed for 2 nights: comfortable beds, nice pillows, linens not scratchy. Shower has very good water volume. Hot tub is decent, sauna was super hot and not crowded. Gym has weights and 3 cardio machines.

Cons:

Breakfast was disappointing: the 2 mornings we had exactly the same things. Bread was not super fresh, fruits tasted a few days old. Gym was in basement: no view.

2026-08-30 • via Nuitee
M
Mark • solo_traveller • au
9
Great location, staff & service!
2026-08-29 • via Nuitee
K
Kelly • couple • us
10
I did a ton of research and so glad by we picked Maya Caprice!
Pros:

Views of the valley were out of a fairytale. Location to the train allowed us to get out and about with ease! Breakfasts were exceptional. Hot tub/Sauna at the end of the day was the cherry on top.

Cons:

Nada.

2026-08-22 • via Nuitee
S
satya prasan • couple • in
8
Nice Propoerty but need to be better managed
Pros:

The location and the view

Cons:

The check in process and non availability of vegetarian / vegan option in the breakfast inspite prior request

2026-08-17 • via Nuitee
J
JON • couple • us
9
Perfect place to stay for your base.
Pros:

Loved the staff! Views were amazing from our room and the dining area 10 out of 10! Out of all the hotels we stayed at the staff here were the most helpful and friendly. Highly recommend Wengen as a base spot and Hotel Maya Caprice. The food was some of the best food in Switzerland. Loved our nightly soak in the big jacuzzi over looking the valley and mountains.

Cons:

Our room was a little basic. They should add some wood to the walls like shown in the online pictures. No air conditioning but they gave us a fan which helped a lot.

2026-08-15 • via Nuitee
R
Richard • couple • gb
6
Great location if you have early trains.
Pros:

Great location. Literally steps away from the station and views across the Lauterbrunnen valley and mountains from the restaurant. Staff all very pleasant and helpful. Very nice breakfast. Stayed one night.

Cons:

We probably had the smallest least vfm room out of the entire property, lower floor right over the railway line and busy footpath. It cost the same as our room at the Bellevue at the other end of town (which was full for our extra night).

2026-08-12 • via Nuitee
J
Jitendra Vijay • family_with_children • in
9
Pros:

We had a wonderful stay at Maya Caprice in Wengen. The view from our room was absolutely fantastic and one of the highlights of our stay. The breakfast was of very good quality, and the other facilities, including the gym and jacuzzi, were also top-notch.

The location is excellent, just a short walk from the railway station, which is a big advantage in a car-free town like Wengen. Overall, it was a very comfortable and enjoyable stay, and I would definitely recommend this hotel.

Cons:

One thing that could have been better was the food we ordered for our 4-year-old son. We specifically asked for white sauce pasta, but what was served was plain pasta without any sauce. Unfortunately, he couldn’t eat it. We hope the hotel can pay a little more attention to such requests, especially when preparing food for young children.

2026-08-09 • via Nuitee
O
Oleksandr • family_with_children • ua
10
2026-08-08 • via Nuitee
K
Kiho • family_with_children • kr
4
2026-08-06 • via Nuitee