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Facilities
Property facilities
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WiFi available
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Free WiFi
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24-hour front desk
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Heating
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Non-smoking throughout
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Concierge service
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Public transport tickets
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Central Location and Convenience
The non-smoking Hôtel Les Arcades, situated in the heart of Geneva, just across from Cornavin Train Station, offers easy access to Lake Geneva and the Old Town within a short stroll.
Comfortable and Well-Equipped Rooms
All rooms at Hôtel Les Arcades are soundproof and feature amenities like cable TV, a fan, and a minibar for a comfortable stay. The bathrooms are equipped with a hairdryer for added convenience.
Delightful Dining and Complimentary Services
Guests can enjoy a cold buffet breakfast at Les Arcades to kickstart their day, with the added perk of a coffee machine available. Additionally, the hotel offers free high-speed Wi-Fi throughout and a Geneva Transport Card for hassle-free exploring.
Book now for a memorable stay at Hôtel Les Arcades in Geneva!
The entry to the hotel can be found next to the H&M store. The hotel and the front desk are on the second floor and are open 24 hours a day.
Please note that this is a strictly non-smoking hotel.
There is no air conditioning available in the rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Convenient location, clean, comfortable
WiFi in room weak and patchy
The location of the hotel was ok but there was no hotel frontage/ lobby. Guests have to go into a multi use lobby housing other businesses and use only one lift along with other users. Hotel is on one floor. Unfortunately there is a lot of homeless people hanging around outside the main entrance which we had to walk past several times a day.
The breakfast was pitiful and can hardly be called breakfast, when we checked in we were advised that breakfast the following morning was not going to be served as there were going to be less than 10 guests staying there. Our room was dated, the bathroom dated and not particularly clean looking. We were given towels with a hole in it and another one was fraying all around the edges. The heating in our room was insufficient to keep the room warm. One small radiator located next to the window behind curtains. We asked for help at reception and were told that the heating was not working properly. There was no tea/coffee making facilities in the room. We did ask and were given a kettle.
The bed was comfortable
The location is very central
Staff nice
The breakfast was poor
L'emplacement de l'hôtel est excellent, juste à côté de la gare de Genève, avec transports accessibles à pied. Le personnel est également très accueillant, serviable.
La propreté de la chambre était malheureusement insuffisante : la literie, les rideaux et plusieurs équipements étaient sales, avec de la poussière et des taches visibles. Les lits étaient très inconfortables. De plus, l'isolation est inexistante, nous avons subi du bruit continu de la chambre voisine de 22h à 7h du matin, ce qui nous a empêchés de dormir. Une odeur de cigarette est également entrée dans la chambre toute la nuit. Au vu de ces problèmes, le rapport qualité-prix ne nous a pas semblé satisfaisant.
El trato del personal, la comodidad de las habitaciones, la limpieza,el desayuno, la ubicación.
Las ventanas no son herméticas, son antiguas, de madera, y si había ruido en la calle, por la noche, era molesto.
great location, price, convenience. Practical breakfast room and access to coffee and water.
It's perfect. Exactly in front of the Gare, with family and luggage, it is comfortable to reach the hotel. The room was perfect, and we as a family are satisfied.
Die Bahnhofnähe war perfekt, für 1-3 Nächte, sonst zu laut (im Sommer zBsp). Das Zimmer, gross genug für die Zeit und sauber...
Die Unaufmerksamkeit einer Mitarbeiterin, als mir das Glas zwischen den Finger auf den Tisch fiel und Sie nichts unternahm. Die Scherben und OSaft wischte ich, irgendwie zusammen, damit ich weiter Frühstücken konnte...Naja...
The staff were very friendly and helpful. The hotel is in an excellent location, only about 100 metres from the railway station. We also appreciated receiving the Geneva Transport Card free of charge, which was a thoughtful extra.
Nothing significant to mention. We had a pleasant stay.
Great location
Everything fine
La habitacion hermosa, la ubicacion excelente y el personal es encantador.
Altamente recomendable !!
Todo perfecto.
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