Hotel Les Arcades

Hotels
8.2 (4388 reviews)
Place Cornavin 14-16 , Geneva , ch

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Children allowed
Pets allowed

Facilities

Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Concierge service
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean environment
Cons:
Room cold
Shower temperature issues
Noise disturbances

Categories

Cleanliness
6.34
Fridge in the room was not fully clean and some guests mentioned feeling cold.
Service
9.31
Staff were very helpful and friendly throughout the stay.
Location
9.35
Great location, close to the train station, and convenient for traveling.
Room Quality
7.3
Some complaints about the room being cold and shower issues.
Amenities
8.33
Standard amenities for a hotel of this level, with enjoyable facilities.
Value for Money
8.29
Good value considering the location and services offered.
Food and Beverage
8.34
Breakfast was appreciated, though a few guests suggested improvements.
Overall Experience
8.31
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:54

Property Description

Central Location and Convenience
The non-smoking Hôtel Les Arcades, situated in the heart of Geneva, just across from Cornavin Train Station, offers easy access to Lake Geneva and the Old Town within a short stroll.

Comfortable and Well-Equipped Rooms
All rooms at Hôtel Les Arcades are soundproof and feature amenities like cable TV, a fan, and a minibar for a comfortable stay. The bathrooms are equipped with a hairdryer for added convenience.

Delightful Dining and Complimentary Services
Guests can enjoy a cold buffet breakfast at Les Arcades to kickstart their day, with the added perk of a coffee machine available. Additionally, the hotel offers free high-speed Wi-Fi throughout and a Geneva Transport Card for hassle-free exploring.

Book now for a memorable stay at Hôtel Les Arcades in Geneva!

Important information:

The entry to the hotel can be found next to the H&M store. The hotel and the front desk are on the second floor and are open 24 hours a day.

Please note that this is a strictly non-smoking hotel.

There is no air conditioning available in the rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 14 years old stay for CHF 27.80 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 28 per day.

Location

Guest Reviews

8.2
Based on 4388 reviews
Cleanliness: 6.34
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
R
Rosa • couple • it
10
Meriterebbe più stelle
Pros:

Posizione e servizi. Ottimo rapporto qualità prezzo. Complimenti

Cons:

Tutto perfetto

2026-03-14 • via Nuitee
G
GeorgeVn • solo_traveller • se
9
2026-03-14 • via Nuitee
E
Elizabeth • family_with_children • gb
8
2026-03-14 • via Nuitee
J
Jara • extended_group • es
8
Pros:

El personal, molt agradable. Les habitacions estan netes i estan bé. La ubicació és inigualable. I l'esmorzar, està bo

Cons:

Un pèl sorollós

2026-03-13 • via Nuitee
S
Sophie • solo_traveller • ke
1
Terrible
2026-03-13 • via Nuitee
M
Myriam • couple • ch
5
2026-03-13 • via Nuitee
A
Agustina • solo_traveller • fr
9
Excelente!
Pros:

Excelente ubicacion y el staff fue muy amable. Me sorprendio lo comoda que es la cama!!

2026-03-11 • via Nuitee
C
Cheuk Yin • family_with_children • hk
6
2026-03-11 • via Nuitee
D
DAUTRIF LUCET • solo_traveller • fr
8
Pratique, propre, conforme à la description
Pros:

Proximité de la gare

2026-03-11 • via Nuitee
E
Ebru • couple • tr
9
2026-03-11 • via Nuitee
R
Richie • solo_traveller • ch
8
Pros:

Very nice decoration, very good look, for a two star hotel.

2026-03-10 • via Nuitee
S
Sans • couple • ch
6
Pros:

La gare juste en fasse le top

Cons:

Pas un mot de français que de l anglais alors qu on est à Genève mais le personnel tres gentille et souriant malgré le problème de langue entre nous , matelas mort carrément un creux au milieu et drap sale taché voir photos ,sa a beau être un 2 étoiles le lit devrait être correct

2026-03-09 • via Nuitee
S
Singh • couple • gb
10
2026-03-09 • via Nuitee
P
Patrizio • solo_traveller • ch
7
Pros:

Staff

Cons:

Room witj no bathroom inside

2026-03-08 • via Nuitee
C
Cyril • couple • ch
5
Pros:

Emplacement idéal en face de la gare.

Cons:

Hôtel se trouvant au 2e étage de l'immeuble ce qui rend sont accès peu intuitif.

2026-03-07 • via Nuitee
O
olga • solo_traveller • es
7
calidad precio aceptable,habria que consultar hoteles de alrededor
Pros:

ubicacion

Cons:

recepcion con personal con minimo conocimiento de español o que se le pudiese llamar.
no ofrecer habitacion con baño en plataforma

2026-03-07 • via Nuitee
S
SOPHIE • family_with_children • fr
8
Nous avons passé un bon moment. Le personnel est accueillant et à l'écoute. La chambre propre.
2026-03-07 • via Nuitee
A
Anastasiia • couple • fr
8
2026-03-07 • via Nuitee
Григорьев • solo_traveller • ru
9
2026-03-06 • via Nuitee
I
Isabelle • solo_traveller • ch
9
2026-03-05 • via Nuitee