Hotel Les Arcades

Hotels
8.2 (4369 reviews)
Place Cornavin 14-16 , Geneva , ch

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Children allowed
Pets allowed

Facilities

Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Concierge service
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean environment
Cons:
Room cold
Shower temperature issues
Noise disturbances

Categories

Cleanliness
6.34
Fridge in the room was not fully clean and some guests mentioned feeling cold.
Service
9.31
Staff were very helpful and friendly throughout the stay.
Location
9.35
Great location, close to the train station, and convenient for traveling.
Room Quality
7.3
Some complaints about the room being cold and shower issues.
Amenities
8.33
Standard amenities for a hotel of this level, with enjoyable facilities.
Value for Money
8.29
Good value considering the location and services offered.
Food and Beverage
8.34
Breakfast was appreciated, though a few guests suggested improvements.
Overall Experience
8.31
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:54

Property Description

Central Location and Convenience
The non-smoking Hôtel Les Arcades, situated in the heart of Geneva, just across from Cornavin Train Station, offers easy access to Lake Geneva and the Old Town within a short stroll.

Comfortable and Well-Equipped Rooms
All rooms at Hôtel Les Arcades are soundproof and feature amenities like cable TV, a fan, and a minibar for a comfortable stay. The bathrooms are equipped with a hairdryer for added convenience.

Delightful Dining and Complimentary Services
Guests can enjoy a cold buffet breakfast at Les Arcades to kickstart their day, with the added perk of a coffee machine available. Additionally, the hotel offers free high-speed Wi-Fi throughout and a Geneva Transport Card for hassle-free exploring.

Book now for a memorable stay at Hôtel Les Arcades in Geneva!

Important information:

The entry to the hotel can be found next to the H&M store. The hotel and the front desk are on the second floor and are open 24 hours a day.

Please note that this is a strictly non-smoking hotel.

There is no air conditioning available in the rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 14 years old stay for CHF 27.80 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 28 per day.

Location

Guest Reviews

8.2
Based on 4369 reviews
Cleanliness: 6.34
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
M
Mélissa • couple • ch
7
2026-02-14 • via Nuitee
M
MarinZ13 • couple • bg
10
Pros:

Super..Very satisfied 100%.

Cons:

I don't like anything!

2026-02-13 • via Nuitee
A
ALFREDO • solo_traveller • cl
10
Pros:

Great location , service and clean

2026-02-13 • via Nuitee
O
Omran • couple • ae
10
Pros:

Walking distance to the main railway station
Room size was just enough to stay and relax
Private bathroom was a plus point.
The staffs were so great and always available to support and help you out.

2026-02-13 • via Nuitee
Y
Yesenia • solo_traveller • es
10
2026-02-13 • via Nuitee
E
E. Dobrin • couple • ro
6
Pros:

I really like the location, and the staff are very friendly and nice.

Cons:

The shower was quite small, and the water temperature fluctuated unexpectedly from very hot to very cold without any adjustments on our end. The room lacked soundproofing, allowing noise from outside to be noticeable, and felt quite cold overall. Breakfast options were limited—far from what I'd expect for continental style—with very few choices available.

2026-02-13 • via Nuitee
A
Anikó • family_with_children • hu
9
2026-02-12 • via Nuitee
P
Pierluigi • family_with_children • be
6
2026-02-12 • via Nuitee
J
julie • couple • fr
8
2026-02-11 • via Nuitee
D
Dmitry • solo_traveller • ru
7
2026-02-11 • via Nuitee
P
Pep • extended_group • es
6
Un pueblo con hoteles caros que no lo merecen
Pros:

El personal y el Spa

Cons:

El lugar y las habitaciones. No se merece el precio que cobran. Las fotos son mejores UE la realidad.
Me sentí estafado

2026-02-11 • via Nuitee
M
Maica Czarina • couple • gb
6
Pros:

The staff were great and lovely. Very near to train station which is the selling point.

Cons:

The water heater is on and off.
The internet is also not stable.

2026-02-10 • via Nuitee
R
Reshma • solo_traveller • ch
4
2026-02-10 • via Nuitee
J
Joana Rita • family_with_children • pt
9
2026-02-09 • via Nuitee
M
Maria De La Salete • couple • fr
8
Bien
Pros:

Emplacement et personnel

Cons:

Lit

2026-02-09 • via Nuitee
B
Burcu • couple • tr
8
2026-02-08 • via Nuitee
D
Dione • couple • au
8
Convenient location, clean and good value.
Pros:

Convenient location near the train station.

Cons:

Budget option - you get what you pay for. So nothing really for this price.

2026-02-08 • via Nuitee
T
Timur • family_with_children • uz
7
2026-02-08 • via Nuitee
K
Karim • solo_traveller • by
8
2026-02-08 • via Nuitee
C
carmine • family_with_children • it
10
Pros:

Ho soggiornato per 2 notte tutto perfetto cordiali e gentilissimi posizione strategica consiglio vivamente

2026-01-31 • via Nuitee