Hotel Les Arcades

Hotels
8.2 (4750 reviews)
Place Cornavin 14-16 , Geneva , ch

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean environment
Cons:
Room cold
Shower temperature issues
Noise disturbances

Categories

Cleanliness
6.34
Fridge in the room was not fully clean and some guests mentioned feeling cold.
Service
9.31
Staff were very helpful and friendly throughout the stay.
Location
9.35
Great location, close to the train station, and convenient for traveling.
Room Quality
7.3
Some complaints about the room being cold and shower issues.
Amenities
8.33
Standard amenities for a hotel of this level, with enjoyable facilities.
Value for Money
8.29
Good value considering the location and services offered.
Food and Beverage
8.34
Breakfast was appreciated, though a few guests suggested improvements.
Overall Experience
8.31
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:54

Property Description

Central Location and Convenience
The non-smoking Hôtel Les Arcades, situated in the heart of Geneva, just across from Cornavin Train Station, offers easy access to Lake Geneva and the Old Town within a short stroll.

Comfortable and Well-Equipped Rooms
All rooms at Hôtel Les Arcades are soundproof and feature amenities like cable TV, a fan, and a minibar for a comfortable stay. The bathrooms are equipped with a hairdryer for added convenience.

Delightful Dining and Complimentary Services
Guests can enjoy a cold buffet breakfast at Les Arcades to kickstart their day, with the added perk of a coffee machine available. Additionally, the hotel offers free high-speed Wi-Fi throughout and a Geneva Transport Card for hassle-free exploring.

Book now for a memorable stay at Hôtel Les Arcades in Geneva!

Important information:

The entry to the hotel can be found next to the H&M store. The hotel and the front desk are on the second floor and are open 24 hours a day.

Please note that this is a strictly non-smoking hotel.

There is no air conditioning available in the rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 14 years old stay for CHF 27.80 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 28 per day.

Location

Guest Reviews

8.2
Based on 4750 reviews
Cleanliness: 6.34
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
K
Katherine • extended_group • gb
10
Great friendly place to stay in fantastic location
Pros:

Location was superb for railway access (to airport) and the lake. Lots of cool water and jugs of lemon water freely available. Staff very helpful.

Cons:

We had 2 room and one was very quite but the one on the other side was a little noisier.

2026-07-11 • via Nuitee
P
Paula • solo_traveller • ch
9
2026-07-11 • via Nuitee
T
TSULI-LIU • solo_traveller • tw
6
如果你在日內瓦要短暫停留，這是一個適合的地方。可是他們的入口實在有點難找，花了我好多功夫才找到。不過他的地點非常好，去湖邊逛，或者附近的餐廳都還不錯。
2026-07-10 • via Nuitee
W
Waltraud • solo_traveller • at
8
Sehr gut geeignet für einen Kurzaufenthalt
Pros:

Sehr gute Lage für Besichtigungen und die Lage beim Bahnhof. Frühstück war sehr gut. Hotel ist für einen Kurzaufenthalt sehr gut geeignet. Kleiner Nachtteil ist die fehlende Klimaanlage und das Badezimmer im Zimmer. Eigenes Badezimmer war aber gleich neben dem Zimmer.

Cons:

Kleiner Nachteil fehlende Klimaanlage und Bad im Zimmer

2026-07-08 • via Nuitee
N
NURGUL • solo_traveller • tr
9
2026-07-08 • via Nuitee
G
Gabriela • couple • ch
5
2026-07-07 • via Nuitee
D
Daniel • solo_traveller • tz
6
Pros:

Customer care at the front desk

Cons:

Hospitality

2026-07-06 • via Nuitee
B
Barry • solo_traveller • gb
8
Great location to explore Geneva from.
Pros:

Good sized room with decent bathroom. Double glazing did well to block out the traffic noise from the street, as my room overlooked the main road. Nice of them to provide a cold water station - free refills - as well as the Geneva transport card for free.

Cons:

Went during the heatwave and, as there is no centralised air con, they had to put a cooling fan in the room. This meant it was too noisy to be left on overnight, so had to be turned off, thus I was baking in the heat. More to do with the idiotic heatwaves across Europe that are becoming more frequent, rather than the hotel.

2026-07-06 • via Nuitee
J
Jelena • extended_group • rs
8
2026-07-06 • via Nuitee
M
midousouviche • solo_traveller • dz
10
2026-07-06 • via Nuitee
A
Ahamed • couple • fr
8
Hooo que ouiii
Pros:

Hotel correcte très bien desservie moins de 10minutes de l’aéroport nous avons était en possession dune carte qui faisait partie du tarif de la chambre pour le train qui nous a directement amener à l’aéroport, plusieurs restaurants dans le coins,situé juste en face de la gare honnêtement pour une nuit c’était super , l’accueil une jeune fille très agréable et très souriante qui ne parlait pas français mais qui as su comprendre nos attentes, si nous retournons à Genève nous retournerons ds cette hôtel sans hésiter malgré qu’il n’y a pas de Clim mais honnêtement le ventilateur fourni a fait l’affaire, mercii à toutes l’équipe😊

Cons:

Le fait que les chambre ne sont pas climatisé

2026-07-05 • via Nuitee
J
Jukka • solo_traveller • fi
8
2026-07-04 • via Nuitee
N
Nori UBUKATA • couple • fr
3
疲れた。
Pros:

駅の目の前で非常に便利。

Cons:

エアコンが無い。
窓を開けると騒音が凄い。
殆ど眠れなかった。

2026-07-04 • via Nuitee
J
Jose Juan • solo_traveller • mx
10
Pros:

Exelente el hotel, muy limpio y muy amables las personas que te atiende. Un buffet completo como desayuno.

2026-07-03 • via Nuitee
E
Ernesto • couple • it
9
2026-07-02 • via Nuitee
S
simon • family_with_children • gb
8
fine, thank you
2026-07-02 • via Nuitee
M
Manuel Mario • solo_traveller • it
9
Buona sistemaziono
Pros:

Buon hotel in zona centrale a due passi dalla stazione dei treni e del bus

Cons:

Nulla

2026-07-01 • via Nuitee
T
Therese • extended_group • ch
7
2026-07-01 • via Nuitee
M
Mohammed • family_with_children • sa
5
غير راضي عن مكان الافطار ونوعيه الفطور
Pros:

نظافه الغرف

Cons:

مكان الافطار غير جيد

2026-07-01 • via Nuitee
P
Polina • couple • es
10
Pros:

so comfortable beds! friendly hosts! clean rooms and fare price! We stayed one night in this hotel and we think it is perfect! The location is directly by the train station! also the hotel gives a city travel card for free :)

2026-06-30 • via Nuitee