Hotel Les Arcades

Hotels
8.2 (4388 reviews)
Place Cornavin 14-16 , Geneva , ch

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Children allowed
Pets allowed

Facilities

Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Concierge service
Public transport tickets
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Clean environment
Cons:
Room cold
Shower temperature issues
Noise disturbances

Categories

Cleanliness
6.34
Fridge in the room was not fully clean and some guests mentioned feeling cold.
Service
9.31
Staff were very helpful and friendly throughout the stay.
Location
9.35
Great location, close to the train station, and convenient for traveling.
Room Quality
7.3
Some complaints about the room being cold and shower issues.
Amenities
8.33
Standard amenities for a hotel of this level, with enjoyable facilities.
Value for Money
8.29
Good value considering the location and services offered.
Food and Beverage
8.34
Breakfast was appreciated, though a few guests suggested improvements.
Overall Experience
8.31
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:54

Property Description

Central Location and Convenience
The non-smoking Hôtel Les Arcades, situated in the heart of Geneva, just across from Cornavin Train Station, offers easy access to Lake Geneva and the Old Town within a short stroll.

Comfortable and Well-Equipped Rooms
All rooms at Hôtel Les Arcades are soundproof and feature amenities like cable TV, a fan, and a minibar for a comfortable stay. The bathrooms are equipped with a hairdryer for added convenience.

Delightful Dining and Complimentary Services
Guests can enjoy a cold buffet breakfast at Les Arcades to kickstart their day, with the added perk of a coffee machine available. Additionally, the hotel offers free high-speed Wi-Fi throughout and a Geneva Transport Card for hassle-free exploring.

Book now for a memorable stay at Hôtel Les Arcades in Geneva!

Important information:

The entry to the hotel can be found next to the H&M store. The hotel and the front desk are on the second floor and are open 24 hours a day.

Please note that this is a strictly non-smoking hotel.

There is no air conditioning available in the rooms.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 14 years old stay for CHF 27.80 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 28 per day.

Location

Guest Reviews

8.2
Based on 4388 reviews
Cleanliness: 6.34
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 8.29
Food and Beverage: 8.34
Overall Experience: 8.31
D
Delphine • family_with_children • fr
9
2026-04-11 • via Nuitee
• family_with_children • ch
7
2026-04-10 • via Nuitee
M
MIGUEL • family_with_children • fr
9
2026-04-10 • via Nuitee
G
Ganna • solo_traveller • ua
8
Удобное расположение, рядом с вокзалом и недалеко от набережной, приветливый персонал
2026-04-10 • via Nuitee
• couple • fr
8
2026-04-10 • via Nuitee
N
Namakonova • solo_traveller • ch
10
2026-04-10 • via Nuitee
B
Bruna • couple • fr
10
Pros:

Location is convinient. Beds are comfortable. You can store your luggage before checkin and after checkout. There was a mini frigobar in the room which was very handy.

2026-04-09 • via Nuitee
P
Paula • extended_group • gb
8
Ariel was lovely , very welcoming and accommodating.
Pros:

Great location

Cons:

Rooms led onto the breakfast area but it didn't put us off .

2026-04-09 • via Nuitee
A
ANDREA • couple • co
6
Incómodo
Pros:

Cerca al transporte público

Cons:

Muy pequeña la habitación y baño incómodo

2026-04-09 • via Nuitee
B
Barbara • solo_traveller • ch
5
Unkompliziert übernachten.
Pros:

Die Lage, direkt Visavis vom Bahnhof und den öffentlichen Verkehrsmittel.
Das Zimmer war schön gross, mit Kühlschrank und viel Stauraum.

Cons:

Das Bett ist zwar sehr gross, aber die Matratze war viel zu weich, umdrehen ging fast nicht.

2026-04-09 • via Nuitee
S
Subhajit • couple • gb
1
Pathetic
Pros:

Location

Cons:

Falsely advertised saying fan in every room, no there isn't and no fan was provided when asked for. The mini bar was disgustingly dirty. Bathroom lights not working. No tea or coffee in the room. Falsely advertised as 24/7 reception, there's nobody in the early hours. The lift was shaking dangerously and no access to stairs in case of emergency. It's a dishonest owner trying to catfish customers with photos of refurbished rooms (our room was horrible) and trying to milk the location. Stay clear.

2026-04-09 • via Nuitee
C
Candice • solo_traveller • au
9
2026-04-09 • via Nuitee
A
Alina • solo_traveller • ch
10
Very nice
Pros:

Clean rooms, friendly and very polite staff. They helped me with everything! Location is amazing and the price is very cheap for that nice service

2026-04-08 • via Nuitee
A
Angela • extended_group • gb
10
Pros:

Amazing location convenient for all transport train tram boat staff soooo friendly and helpful a lovely little boutique type hotel stay

Cons:

Everything was perfect for our short stay👍🏼😁

2026-04-08 • via Nuitee
M
Murielle • couple • fr
10
Pros:

L accueil est chaleureux, personnel tres sympa. L emplacement de l hotel est top. Propre. Petit dej copieux...RAS

Cons:

Pas de climatisation
Pas de tv

2026-04-08 • via Nuitee
L
Luca Federico • couple • it
8
2026-04-08 • via Nuitee
S
Sabah • couple • fr
7
Pros:

Lhotel superbe

Cons:

onfortable pour 2 jusre de lits simples mis ensemble fo pas etre grands ou avoir du poids

2026-04-07 • via Nuitee
D
David • solo_traveller • gb
7
2026-04-07 • via Nuitee
C
Carla • solo_traveller • it
7
Hotel e’ Ben tenuto e politics 1 p2 notti va benissimo
Pros:

Molto pulito

Cons:

Bagnofuori stanza zona non molto bella x i tripping homeless

2026-04-07 • via Nuitee
M
michelle • couple • fr
7
Parfaite situation en centre ville.
Pros:

Très bien placé , calme malgré le centre ville, parfait pour la communication avec l’aéroport.
Par train ou bus, Très propre, 2 oreillers c’est appréciable, très bon et copieux petit déjeuner. Personnel aimable.

Cons:

🙏 Ce serait bien de mettre au moins un verre et une bouteille d’eau dans la chambre ainsi qu’un plateau de courtoisie..surtout pour le rapport qualité prix car là, vraiment , la chambre est fait vraiment spartiate..
Pas de climatisation , donc bien l’hiver mais très chaud l’été..à éviter si on craint la chaleur pour passer une bonne nuit.

2026-04-06 • via Nuitee