Carlton-Europe Vintage Adults Hotel

Hotels
8.4 (1104 reviews)
Hoeheweg 92-94 , Interlaken , CH
+41 33 826 01 60

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Delicious food
Cons:
Poor service during breakfast
Limited breakfast options
Noise between rooms

Categories

Cleanliness
7.6
Comment regarding cleanliness was not mentioned explicitly.
Service
9.1
The service was reported as lacking in one instance, but overall rating justifies a good score.
Location
8.6
The hotel is conveniently located near the train station, making it ideal for excursions.
Room Quality
8.6
The room decor is appreciated for its vintage style and attention to detail.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
8.6
The breakfast variety was reported as limited, but the overall quality still rated positively.
Overall Experience
8.5
The overall stay was colored by a significant experience, affecting the general impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:38

Property Description

Central Location and Free WiFi Access

Carlton Europe Hotel is ideally situated on the Höheweg promenade, just a stone's throw away from the Interlaken Ost Train Station. Enjoy the convenience of exploring the city with ease and stay connected with our complimentary WiFi access throughout the property.

Authentic Swiss Dining Experience

Indulge in a culinary journey at Chalet Beizli, our restaurant offering traditional Swiss dishes from the Bernese Oberland region. Treat your taste buds to delectable fondue, raclette, and a variety of dining options that will leave you craving for more.

Relaxing Wellness Area

Unwind and rejuvenate at our wellness area, available for a small fee. Take some time for yourself to relax and recharge in a tranquil setting, ensuring a truly memorable stay at Carlton Europe Hotel.

Experience the best of Swiss hospitality at Carlton Europe Hotel - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Oct 5, 2026 until Thu, Mar 25, 2027
Swimming pool: Closed from Mon, Oct 4, 2027 until Thu, Mar 23, 2028
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1104 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
W
Walt • couple • us
8
Very good place to stay. Would stay there again when we are in Interlaken
Pros:

Hotel, staff, breakfast, location, balcony

Cons:

Not sure where temp control was in / for room.

2026-10-31 • via Nuitee
M
Maria Emilia • couple • br
10
2026-10-30 • via Nuitee
X
xiyang • solo_traveller • cn
10
2026-10-29 • via Nuitee
J
Jerry • extended_group • tw
8
Pros:

The location was near the Interlaken OST station, it was very convenient for taking early train no matter to Luzern or grindwald.

Cons:

Maybe the bathroom can add the curtain on the windows.

2026-10-27 • via Nuitee
P
Pathan • family_with_children • nl
10
very pleasant
Pros:

the breakfast was very nice, the location is perfect and the room had a beautiful view :-)
The staff was very helpful, they helped us plan what to see and how to travel.

Cons:

there was no vanity kit, dental kit, body lotion and hair conditioner in the room, when i requested for a dental kit they charged me almost 4 euros for it and the kit was below basic. which should be included in the room.

2026-10-27 • via Nuitee
H
Haseeba • solo_traveller • in
10
2026-10-26 • via Nuitee
Y
YIFAN • couple • cn
9
Pros:

Location is Great. The room is quite big in an ancient building of "Old-European" Style. Staffs are quite nice, helped plan a rainy day in Interlaken.

Cons:

Unforturnately, the main light didn't work.

2026-10-26 • via Nuitee
P
Pooja • couple • de
10
2026-10-26 • via Nuitee
Y
YONGJIAN • couple • cn
9
2026-10-26 • via Nuitee
M
MAYRA FERNANDA • couple • mx
10
Lovely and very well located place!!!
Pros:

I really recommed to stay on this place!! It is very well located, close to interlaken ost train station just 5 min by walk, crossing the road is the access to Harder Kulm. The hotel and room is beautiful and the we had enjoyed the breakfast!! Definetely will stay again here.

2026-10-25 • via Nuitee
A
Ashish • couple • us
9
Pros:

Antique vibe

2026-10-25 • via Nuitee
I
Iris • couple • il
7
2026-10-24 • via Nuitee
S
SHIJIA • couple • cn
10
很棒
Pros:

房间超级大，还有浴缸，胶囊咖啡机，还有阳台景观，地理位置非常赞。前台服务也非常热情

2026-10-22 • via Nuitee
S
Seok Keng • couple • my
6
2026-10-21 • via Nuitee
J
Juarez • extended_group • us
10
Pros:

the location and the staff

2026-10-21 • via Nuitee
A
Anne • couple • ca
8
Pros:

Location is excellent , breakfast was really good

Cons:

Smallness of room

2026-10-19 • via Nuitee
S
Shahid • couple • qa
10
Pros:

Loved everything about it gorgeous views.. amazing location. Clean and good service
The staff was very friendly especially
“Mensiu IIiazi” he was very friendly and helpful loved the service

2026-10-19 • via Nuitee
N
nam Nhat • solo_traveller • au
8
Pros:

Location

Cons:

Noisy

2026-10-17 • via Nuitee
R
Rachael • solo_traveller • ke
8
excellent stay
Pros:

location and breakfast

2026-10-16 • via Nuitee
V
Vanha • couple • us
10
Fantastic hotel!!! Will definitely come back. Highly recommended for anyone looking for hotel in interlaken.
Pros:

Great location. Easy access to everything. One of the best hotel we have experience. Friendly staff and extremely clean hotel.

Cons:

None

2026-10-16 • via Nuitee