Carlton-Europe Vintage Adults Hotel

Hotels
8.4 (940 reviews)
Hoeheweg 92-94 , Interlaken , ch

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Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Delicious food
Cons:
Poor service during breakfast
Limited breakfast options
Noise between rooms

Categories

Cleanliness
7.6
Comment regarding cleanliness was not mentioned explicitly.
Service
9.1
The service was reported as lacking in one instance, but overall rating justifies a good score.
Location
8.6
The hotel is conveniently located near the train station, making it ideal for excursions.
Room Quality
8.6
The room decor is appreciated for its vintage style and attention to detail.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
8.1
Standard quality for this hotel tier.
Food and Beverage
8.6
The breakfast variety was reported as limited, but the overall quality still rated positively.
Overall Experience
8.5
The overall stay was colored by a significant experience, affecting the general impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:38

Property Description

Central Location and Free WiFi Access

Carlton Europe Hotel is ideally situated on the Höheweg promenade, just a stone's throw away from the Interlaken Ost Train Station. Enjoy the convenience of exploring the city with ease and stay connected with our complimentary WiFi access throughout the property.

Authentic Swiss Dining Experience

Indulge in a culinary journey at Chalet Beizli, our restaurant offering traditional Swiss dishes from the Bernese Oberland region. Treat your taste buds to delectable fondue, raclette, and a variety of dining options that will leave you craving for more.

Relaxing Wellness Area

Unwind and rejuvenate at our wellness area, available for a small fee. Take some time for yourself to relax and recharge in a tranquil setting, ensuring a truly memorable stay at Carlton Europe Hotel.

Experience the best of Swiss hospitality at Carlton Europe Hotel - book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Oct 6, 2025 until Thu, Mar 26, 2026
Swimming pool: Closed from Mon, Oct 5, 2026 until Thu, Mar 25, 2027
Swimming pool: Closed from Mon, Oct 4, 2027 until Thu, Mar 23, 2028

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 25 per day.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 940 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 8.6
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.5
A
Alexander • solo_traveller • at
8
2026-02-14 • via Nuitee
J
JANAINA • couple • br
8
Bom hotel.
Pros:

Boa localização e café da manhã.
Quarto amplo. Vista muito bonita.

Cons:

Alguns itens do quarto não funcionavam : aquecedor de toalha e geladeira.
Fomos recebidos com uma lista de proibições e multas em caso de danificar algo.

2026-02-14 • via Nuitee
A
Adi Link • solo_traveller • ch
8
2026-02-11 • via Nuitee
K
KUN • couple • cn
10
2026-02-11 • via Nuitee
K
Khalid • couple • ae
10
2026-02-09 • via Nuitee
N
Nicholas • solo_traveller • mt
10
Good
Pros:

Near for everything you need

Cons:

Nothing

2026-02-08 • via Nuitee
S
Samirkumar • extended_group • au
8
2026-01-28 • via Nuitee
R
Rebecca • couple • us
10
Highly recommend staying here!
Pros:

Clean, charming, and close walk to the train station.

2026-01-27 • via Nuitee
C
Clara • family_with_children • fr
1
Revoir les normes de sécurité
Pros:

Les petites attentions pour le chien

Cons:

Pommeau de douche cassé
Isolation très mauvaise et parquet qui grince à chaque pas
Insécurité : nous avons eu une très mauvaise expérience au spa nous nous sommes retrouvé avec un homme seul qui avait décidé de se déshabiller entièrement dès qu’il nous a vu… à noter que le spa est complètement isolé au sous sol de l’hôtel sans réception ni personnel… Les normes de sécurité doivent être sérieusement revues.
Personnel défaillant, présence inexistante.

2026-01-24 • via Nuitee
H
Heidy • solo_traveller • ch
8
2026-01-22 • via Nuitee
N
NANA • couple • jp
10
素敵なホテルです。
Pros:

駅出てすぐ見つけて、しかもCOOPというスーパーに近いです。景色は最高です。
タオルウォーマーは使いやすい、毎日靴下などを洗って朝乾いてます。
歴史があるホテルなので、展示も飾りも素敵です。

Cons:

朝食のメニューが少ない、特に野菜があまりありません。

2026-01-20 • via Nuitee
H
Hussain • extended_group • sa
1
أسوأ إقامة لي بالعالم
Cons:

حجزت جناح و غرفتين و دفعت سعر عالي مقابل الجناح بسبب وجود فرن و مطبخ وأواني طبخ كاملة ، وعندما وصلت الفندق و قمت بتسجيل الدخول و دخلت الى الجناح حينها أردت الطبخ ولكن الفرن مقفل ، فقمت بالاتصال الى الاستقبال ولكن رفضوا أن يقوموا بتشغيله وقالوا هذا فندق وليش شقق مفروشة!!! وموظف الاستقبال كان تعامله سيء جداً و غير لطيف وأيضاً قمت برفع الشكوى لمالك الفندق ولكن قام بالاستهزاء ولم يفعل أي شي ، حقيقة دفعت مبلغ مرتفع جداً ولم أستفيد شيء ، كان التعامل سيء جداً ، وعلماً بأنه لا يوجد به تكييف والجو حار جداً ، ويوجد حشرات في الغرفة

2026-01-19 • via Nuitee
R
Ravinder • couple • in
9
Pros:

Stay, room , courteous staff

Cons:

Break fast setup lacked vegetarian and vegan items

2026-01-19 • via Nuitee
H
HyunJeong • couple • gb
7
Very good to stay
Pros:

The location was convenient, as it was near the Interlaken Ost station, making it easy to take the train and explore the area. Additionally, the staff was very kind and quick to respond when asked about the room.

Cons:

It was quite warm when I was there, and I expected air conditioning, but they only had fans. The good thing was that they provided us with an extra fan when we asked.

2026-01-19 • via Nuitee
H
HYEOUNGJOON • couple • kr
9
2026-01-19 • via Nuitee
M
Muna • extended_group • jo
10
2026-01-19 • via Nuitee
A
Abdul • couple • us
9
2026-01-19 • via Nuitee
C
Charmaine • couple • jm
7
Good
Pros:

Clean room & good breakfast

Cons:

I must say Fabian made us feel very welcome with every intereaction with him. I also need to thank the gentleman at the front desk who when we told him of our early departure ensured we got our breakfast package. The waiter, who got me lemon as I was having a cold, the waitress who made me chocolate tea, which was very delicious. There was also lady at the front desk who told us about the all year weather in details, great conversation. I was a bit dissappointed with the interaction when we departing, it felt rushed and cold, I did not even recall the front desk person saying, thanks for staying.

2026-01-19 • via Nuitee
R
Rutumbara • couple • us
10
2026-01-19 • via Nuitee
W
Weixuan • couple • cn
10
如果下次再来，可能还会选择这家优雅又舒适的酒店。
Pros:

非常优雅的复古酒店，里面很多古董家具及摆件，公共区域不算很大但是布置得很温馨。此外我们订的房间非常大，在一楼带一个小阳台，每天的清洁工作也很不错。工作人员热情周到，第二天晚上我在酒店内部闲逛拍照，一位工作人员很热心的帮我打开了书架边的落地灯，并且简单询问了我的旅行计划，给了我一份地图和介绍酒店的小图册，他甚至会说一句简单的中文😄。总之，虽然停留的时间不长，但是住宿的体验非常棒。

Cons:

早餐的薯饼很好吃，建议可以增加一些甜点。

2026-01-19 • via Nuitee