Hotel Ristorante Grotto Serta

Hotels
8.7 (101 reviews)
Via Serta 6 , Lamone , ch

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good value for money
Friendly staff
Excellent food
Cons:
Location in a commercial area
Rooms might be dated

Categories

Cleanliness
8.48
The hotel was described as clean and functional, though a bit dated in some areas.
Service
8.95
Staff were consistently praised for being friendly, helpful, and attentive.
Location
8.59
Primarily a commercial area, but some reviews indicated it was relatively quiet despite noise from nearby roads.
Room Quality
8.34
Rooms were noted as spacious but dated, with some mentioning modern amenities.
Amenities
8.67
Generous facilities with a good restaurant and breakfast offerings, though some amenities were noted as basic.
Value for Money
8.83
Many reviews highlighted the excellent price-to-quality ratio.
Food and Beverage
9.08
Food quality received high praise, with a fantastic breakfast and dinner options.
Overall Experience
8.65
Generally positive experiences were shared with a recommendation to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:24

Property Description

Charming Hotel in Lamone, Canton of Ticino

Individually Furnished Rooms: Experience comfort and style in our uniquely decorated rooms equipped with a TV, minibar, and private bathroom.

Delicious Dining Options: Indulge in a culinary journey with Swiss and Italian cuisine offered at our restaurant, along with a scrumptious continental breakfast to start your day right.

Convenient Amenities: Benefit from complimentary Wi-Fi, free private parking, and easy access to transportation with a nearby bus stop and train station.

Ready to immerse yourself in a delightful stay at Hotel Grotto Serta? Book now and experience the perfect blend of relaxation and convenience.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

The property will serve breakfast from 07:00 to 09:15.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 101 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.59
Room Quality: 8.34
Amenities: 8.67
Value for Money: 8.83
Food and Beverage: 9.08
Overall Experience: 8.65
M
Marc • solo_traveller • ch
8
2026-02-11 • via Nuitee
R
Rok • solo_traveller • ch
10
2026-02-08 • via Nuitee
A
Avdeev • couple • ch
10
Pros:

Personal freundlich und hilfsbereit!👌👌👌👍👍👍🤗🤗🤗

2026-01-19 • via Nuitee
C
Claudia • couple • ch
8
2026-01-12 • via Nuitee
B
Ben • solo_traveller • ch
8
a refaire
Pros:

établissement fort sympathique et du personnel à l'écoute.

2026-01-09 • via Nuitee
S
Sonia • solo_traveller • ch
7
2026-01-09 • via Nuitee
P
Pietro • solo_traveller • ch
9
2026-01-05 • via Nuitee
P
Paolo • solo_traveller • ch
10
Pros:

La cordialità accogliente di tutto il personale, dai titolari ai collaboratori. La cucina strepitosa, sono felice di poter tornare per provare tutto. Le dimensioni della camera.

Cons:

Partire

2025-12-17 • via Nuitee
O
Oleg • solo_traveller • it
9
Pros:

Все просто, но мило и душевно, отель на дороге, то что надо, чтобы остановиться на ночь. Отличнейший ресторан и очень гостеприимный хозяин Микеле.

2025-12-12 • via Nuitee
M
Martin • solo_traveller • de
8
2025-11-26 • via Nuitee
P
Pierre • solo_traveller • ch
8
2025-11-20 • via Nuitee
R
Riccardo • solo_traveller • it
9
2025-11-18 • via Nuitee
W
Werner • solo_traveller • li
10
Pros:

Hotel hat ein gutes Preis-/-Leistungsverhältnis und grosse Zimmer.
Das Restaurant mit seiner Küche ist absolut sensationell.
Mitarbeiter alle sehr freundlich und aufmerksam. Der Patron ist ein gutes Vorbild👍

2025-11-09 • via Nuitee
A
Andrea • couple • ch
8
2025-10-27 • via Nuitee
L
LIONELLO • extended_group • ch
9
2025-10-27 • via Nuitee
R
René Inauen • solo_traveller • ch
9
Top
Pros:

Zimmer sind schlicht, einfach, aber alles verhanden und sogar einer Terrasse. Bad ist etwas eng, alles andere grosszügig. Sehr gutes Preis- / Leistungsverhältnis.
Hervorragende Küche und fantastische Weinkarte, alleine dies rechtfertigt oder empfiehlt sich für einen Aufenthalt.
Frühstück hervorragend, ein reines Verwöhnprogramm und sehr freundlicher Service.
Sehr freundlich, familiär, absolut empfehlenswert.

Eigentlich sollte man nicht derart ehrlich loben, ansonsten bekomme ich aufgrund der steigenden Nachfrage plötzlich kein Zimmer mehr und sollte doch ein Geheimtipp bleiben? ;-)

Cons:

Es hat alles gefallen, die Zimmer sind im Gegensatz zum Essen und Trinken einfach etwas schlicht...

2025-10-22 • via Nuitee
M
Michael • solo_traveller • gb
10
great stay!
Pros:

great stay at Grotto Serta. I have coming here for many years and it continues to offer wondeful food and lodging

2025-10-18 • via Nuitee
L
LOBO • solo_traveller • ch
9
Je ne reserve que dans cet établissement quand je vais à Lamone
Pros:

Je me déplace pour le travail qui est à proximité de l'hôtel et c'est la troisième fois que j'y vais. Les chambres sont très correctes pour le prix bien qu'un peu vétuste. Il y a un parking devant l’hôtel qui est gratuit et une place de jeux pour les enfants.
Le personnel dans l’ensemble, réception, restaurant et petit déjeuner sont tous très avenant et très accueillant.
Le restaurant est largement au-dessus de la qualité de l’hôtel et le petit déjeuner est copieux et varié, je ne peux que recommander cet établissement.

Cons:

Je n'ai pas eu de mauvaise surprise

2025-10-15 • via Nuitee
J
Jan Jette • couple • nl
8
2025-10-15 • via Nuitee
M
Marylin • couple • ch
9
Pros:

L'accueil juste magnifique

Cons:

L'emplacement

2025-10-14 • via Nuitee