Gran Hotel Aysen

Hotels
9.1 (65 reviews)
Chacabuco 375 , Puerto Aisén , cl

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Quality
Value for Money
Food Quality

Categories

Cleanliness
9.43
Guests praised the cleanliness and comfort of the rooms.
Service
9.9
Excellent and attentive service from the staff, particularly in the restaurant.
Location
9.44
Great location near the center, though with some minor issues regarding air conditioning.
Room Quality
8.39
Room quality mentioned as needing improvement, such as better decor and amenities.
Amenities
8.92
Standard quality for this hotel tier; good restaurant but lacking in some room features.
Value for Money
8.38
Perceived as lacking value due to extra charges; beds noted as small.
Food and Beverage
8.93
Food quality generally praised, but the breakfast was described as poor.
Overall Experience
9.4
Overall positive experience with a few areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:31

Property Description

Luxurious Accommodation
Gran Hotel Aysen in Puerto Aisén offers elegant rooms and family-friendly suites, ensuring a comfortable stay for all guests.

Exceptional Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving delectable dishes that cater to every palate. Room service is also available for those who prefer dining in the comfort of their room.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi throughout the property, and a cozy bar to unwind after a day of exploration.

Experience the epitome of comfort and hospitality at Gran Hotel Aysen. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 65 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
C
cristovao • couple • br
9
Ficaria novamente sem preocupar, excelente estadia.
Pros:

Tudo foi muito bom, nada a reclamar, mas o atendimento foi excelente.

2026-04-28 • via Nuitee
J
jose m. • couple • ar
10
Pros:

muy bien el desayuno. buen restaurant con carta variada y muy buena calidad. No hace falta moverse del hotel.

2026-04-16 • via Nuitee
A
Alejandro Bracho • extended_group • cl
8
Basico pero bueno y sin duda volveria
Pros:

Buena ubicación, limpieza , las cosas estaban en general en buenas condiciones, buena calefacción la verdad volveria , además de las opciones que se encuentra en Puerto Aysén sin duda es la mejor.

Cons:

Puede tener algunas amenidades, un jacuzzi o una tinaja serían interesantes, al igual que un GYM con lo básico, en mi caso yo entrego con regularidad.

2026-04-13 • via Nuitee
M
Marcelo • extended_group • br
9
2026-03-31 • via Nuitee
L
LUIS_BENAVHIS • extended_group • cl
10
EXQUISITO LUGAR PARA DESCANSAR
Pros:

El restaurant y su personal

Cons:

Me salió agua fria el primer dia

2026-03-25 • via Nuitee
B
beppe finazzi • solo_traveller • it
9
Pros:

Todos

2026-03-24 • via Nuitee
P
pablo • family_with_children • cl
10
Cons:

Falta lamparas velador

2026-03-20 • via Nuitee
P
Pablo • couple • cl
10
Excelente
Pros:

Todo

2026-03-19 • via Nuitee
B
browne • couple • cl
9
2026-03-18 • via Nuitee
M
Marianela • extended_group • cl
8
Bueno, el personal del Restaurante excelente y rica comida
Pros:

Tranquilo todo muy limpio

Cons:

La TV debería ser un poco más Grande

2026-03-13 • via Nuitee
R
Roberto • solo_traveller • cl
9
bien
Pros:

limpio , buen estacionamiento , personal muy amable

Cons:

falta una escobilla para limpia el inodoro

2026-03-08 • via Nuitee
G
Glykeria • couple • gb
6
Ok for a last minute booking with parking
Pros:

Location, parking, staff very helpful, quiet.

Cons:

Breakfast was bad. Room was ground floor , smelly, next to road, no mini fridge. Bad value for money.

2026-03-06 • via Nuitee
E
Eliana • couple • cl
9
Disfrutar la calma y el paisaje.
Pros:

La limpieza, comodidad y ubicación. La excelente comida del restaurante.

Cons:

La falta de información turística. Puerto Aysen y sus alrededores son muy bellos. Tener la información de cómo ir a las termas Aguas Calientes Pérez es un oportunidad. Tener un lugar con información en el hall sería fabuloso.

2026-03-05 • via Nuitee
B
bianca • family_with_children • cl
6
2026-02-27 • via Nuitee
C
Conny • couple • de
8
gutes Etappenziel auf der Carretera Austral in einer netten Kleinstadt
Cons:

Service beim Frühstück nicht besonders pro-aktiv

2026-02-27 • via Nuitee
T
Tatiana • couple • cl
8
2026-02-27 • via Nuitee
J
JOSE • couple • cl
9
2026-02-26 • via Nuitee
M
Marcia • couple • cl
10
Buena experiencia
Pros:

Todo

Cons:

Un tanto frío la ambientación

2026-02-26 • via Nuitee
N
Nicolás • solo_traveller • cl
10
2026-02-25 • via Nuitee
H
Humberto • couple • cl
8
Buen hotel, personal amable.
Pros:

Buenas había

Cons:

La demorada en servicio de comidas en el restaurante

2026-02-24 • via Nuitee