Gran Hotel Aysen

Hotels
9.1 (42 reviews)
Chacabuco 375 , Puerto Aisén , cl

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Cons:
Room Quality
Value for Money
Food Quality

Categories

Cleanliness
9.43
Guests praised the cleanliness and comfort of the rooms.
Service
9.9
Excellent and attentive service from the staff, particularly in the restaurant.
Location
9.44
Great location near the center, though with some minor issues regarding air conditioning.
Room Quality
8.39
Room quality mentioned as needing improvement, such as better decor and amenities.
Amenities
8.92
Standard quality for this hotel tier; good restaurant but lacking in some room features.
Value for Money
8.38
Perceived as lacking value due to extra charges; beds noted as small.
Food and Beverage
8.93
Food quality generally praised, but the breakfast was described as poor.
Overall Experience
9.4
Overall positive experience with a few areas for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:31

Property Description

Luxurious Accommodation
Gran Hotel Aysen in Puerto Aisén offers elegant rooms and family-friendly suites, ensuring a comfortable stay for all guests.

Exceptional Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving delectable dishes that cater to every palate. Room service is also available for those who prefer dining in the comfort of their room.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi throughout the property, and a cozy bar to unwind after a day of exploration.

Experience the epitome of comfort and hospitality at Gran Hotel Aysen. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 42 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
P
pablo • family_with_children • cl
10
Cons:

Falta lamparas velador

2026-03-20 • via Nuitee
P
Pablo • couple • cl
10
Excelente
Pros:

Todo

2026-03-19 • via Nuitee
B
browne • couple • cl
9
2026-03-18 • via Nuitee
M
Marianela • extended_group • cl
8
Bueno, el personal del Restaurante excelente y rica comida
Pros:

Tranquilo todo muy limpio

Cons:

La TV debería ser un poco más Grande

2026-03-13 • via Nuitee
R
Roberto • solo_traveller • cl
9
bien
Pros:

limpio , buen estacionamiento , personal muy amable

Cons:

falta una escobilla para limpia el inodoro

2026-03-08 • via Nuitee
G
Glykeria • couple • gb
6
Ok for a last minute booking with parking
Pros:

Location, parking, staff very helpful, quiet.

Cons:

Breakfast was bad. Room was ground floor , smelly, next to road, no mini fridge. Bad value for money.

2026-03-06 • via Nuitee
E
Eliana • couple • cl
9
Disfrutar la calma y el paisaje.
Pros:

La limpieza, comodidad y ubicación. La excelente comida del restaurante.

Cons:

La falta de información turística. Puerto Aysen y sus alrededores son muy bellos. Tener la información de cómo ir a las termas Aguas Calientes Pérez es un oportunidad. Tener un lugar con información en el hall sería fabuloso.

2026-03-05 • via Nuitee
B
bianca • family_with_children • cl
6
2026-02-27 • via Nuitee
C
Conny • couple • de
8
gutes Etappenziel auf der Carretera Austral in einer netten Kleinstadt
Cons:

Service beim Frühstück nicht besonders pro-aktiv

2026-02-27 • via Nuitee
T
Tatiana • couple • cl
8
2026-02-27 • via Nuitee
J
JOSE • couple • cl
9
2026-02-26 • via Nuitee
M
Marcia • couple • cl
10
Buena experiencia
Pros:

Todo

Cons:

Un tanto frío la ambientación

2026-02-26 • via Nuitee
N
Nicolás • solo_traveller • cl
10
2026-02-25 • via Nuitee
H
Humberto • couple • cl
8
Buen hotel, personal amable.
Pros:

Buenas había

Cons:

La demorada en servicio de comidas en el restaurante

2026-02-24 • via Nuitee
A
Alejandro • couple • cl
7
En general nos vinimos conforme
Pros:

El Hotel esta en muy buenas condiciones y en general en ambiente es muy bueno

Cons:

Precio
El valor cobrado fue superior al valor publicado en meson
Restaurant
El personal del restuarant poco amable
La musica es muy fuerte y no adecuada para un restaurant
Baño
El baño estaba mal hecho el aseo
Es muy incomodo para la ducha
Recepción
En la noche se escucha al recepcionista con su telefono cuando ve videso a pone musica desde el 2° piso

2026-02-23 • via Nuitee
J
José Aladino • couple • cl
8
Pros:

Comodidad habitaciones

2026-02-14 • via Nuitee
M
Mario • couple • cl
10
Exelente
Pros:

Todo exelente

Cons:

Todo me gustó

2026-02-11 • via Nuitee
S
Sandra • extended_group • cl
10
Pros:

Muy amable el personal.
Todo estupendo.

2026-02-10 • via Nuitee
J
JEAN PHILIPPPE • couple • fr
10
Séjour parfait : rapport qualité/prix exceptionnel
Pros:

Impeccable

2026-01-30 • via Nuitee
S
Sophie • couple • fr
10
Pros:

Grand confort de la chambre. Très bonne literie et bonne douche. Parking privé, personnel attentionné et charmant
Bon petit déjeuner

2026-01-27 • via Nuitee