Hotel Museo El Greco Puerto Varas

Hotels
8.1 (327 reviews)
Mirador 134 , Puerto Varas , cl

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Children allowed

Facilities

Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Interesting decor
Cons:
Cleanliness issues
Limited dining options
Noise from hallway

Categories

Cleanliness
7.84
Some guests reported issues with cleanliness, particularly regarding odor and maintenance.
Service
8.71
Staff was described as friendly and attentive, contributing positively to the experience.
Location
8.75
Multiple reviews highlighted the great location near the center and attractions.
Room Quality
8
Rooms were mostly comfortable, but some lacked modern amenities.
Amenities
7.93
Some amenities were limited, particularly dining options, which some guests found disappointing.
Value for Money
7.49
Guests felt the cost did not always reflect the quality of their experience.
Food and Beverage
7.64
Reviews indicated a need for improvement in breakfast variety and quality.
Overall Experience
8.41
Guests enjoyed the charm and ambiance, making for a generally positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:01

Property Description

Local Art and Vintage Decor
Experience a unique stay at Hotel Museo El Greco, adorned with local artwork and vintage pieces, just 500 meters from Lake Llanquihue. The property's traditional architecture in the heart of Puerto Varas sets the stage for a charming retreat.

Cozy Rooms and Modern Amenities
Indulge in beautifully styled rooms featuring warm southern color palettes and modern private bathrooms. Enjoy the convenience of laundry service and wake up to a delicious German pastry breakfast in a dining area adorned with regional details.

Cultural Experiences and Culinary Delights
Immerse yourself in art at the gallery, cultural events, and jazz concerts. Treat yourself to specialty coffee and artisan pastries at the café. Book your stay now for an unforgettable blend of comfort and culture at Hotel Museo El Greco.

Important information:

Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.

Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 327 reviews
Cleanliness: 7.84
Service: 8.71
Location: 8.75
Room Quality: 8
Amenities: 7.93
Value for Money: 7.49
Food and Beverage: 7.64
Overall Experience: 8.41
P
Panupong • family_with_children • th
9
Great stay.
Pros:

Everything is perfect.

Cons:

The only downside I hate is that one of the receptionists delivered terrible services during Easter holidays.

2026-04-11 • via Nuitee
P
Panupong • solo_traveller • th
10
Great stay
Pros:

Everything is perfect about this place.

Cons:

The only downside I hate is that one of the receptionists delivered terrible services during Easter holidays.

2026-04-11 • via Nuitee
R
Ruben • solo_traveller • cl
10
2026-04-09 • via Nuitee
R
Rosario • couple • sv
9
Ubicación excelente! Ambiente cálido
Pros:

Una ubicación perfecta! Te puedes movilizar caminando a todos los lugares clave de la zona. El personal fue atento. La comida de la cafetería estaba muy rica

2026-04-06 • via Nuitee
J
Juanito • solo_traveller • au
2
2026-04-06 • via Nuitee
• couple • cl
5
2026-04-06 • via Nuitee
M
Magda • couple • br
1
Foram 4 diárias, só ficamos pq já tínhamos pago
Pros:

Pessimo atendimento do proprietário, nos cobrando uma rolha de vinho $150,00
Café da manhã com pouca fruta, demorado atendimento, para repor uma térmica de café,
cheiro de velho em todo hotel!!!!
Verdadeiro Museo sem conservações!!!
Pessimo Custo/ Benefício

Cons:

Sem sala para sentar
Banheiro
Quarto com cortinas rasgadas
Janelas sujas

2026-04-06 • via Nuitee
I
Isabel • family_with_children • cl
8
Pros:

Ubicación. Desayuno

Cons:

Cortinas podría estar mejor remodelado

2026-04-05 • via Nuitee
N
Natalia • couple • co
9
Pros:

La ubicación es excelente, el personal y la limpieza.

Cons:

Podrían mejorar el desayuno y las opciones de preparación de los huevos y más frutas.

2026-04-05 • via Nuitee
M
Monica Ines • couple • ar
9
Pros:

El desayuno

Cons:

La empleada Ingrid que ofreció excursiones y nos dejó sin respuesta y sin organizar nada, haciéndonos perder tiempo valioso xq estuvimos pocos días.

2026-04-05 • via Nuitee
P
Pablo Caldeiro • couple • uy
8
2026-04-05 • via Nuitee
M
Maria • couple • uy
8
Pros:

El hotel está bien, tiene una buena relación calidad y precio. Es cómodo, está bien ubicado, el personal es amable. El desayuno está bien, tiene poca variedad. Lo malo es que después de la hora 9 escasearon los productos. Les avisamos y se dispusieron (todos con muy buena disposición) a reponer algunos, pero con las demoras que supone. Volvería? Sí.

Cons:

El desayuno es hasta la hora 10; pero si vas después de las 9, quedan pocas opciones. Es una sugerencia para el hotel, fácilmente solucionable.

2026-04-04 • via Nuitee
S
Suebpong • couple • th
9
Nice
Pros:

Nice hotel.

2026-04-04 • via Nuitee
P
Pedro Adilson • couple • br
5
Não vale o que se paga!!!
Pros:

Localização

Cons:

Hotel antigo...Atendimento ruim, carpete antigo no quarto, toalhas antigas e rasgadas, quarto pequeno e apertado. Banheiro pequeno, café simples e reposição de produtos sofrível.

2026-04-03 • via Nuitee
C
Caroline • family_with_children • cl
1
El hotel horrible
Pros:

La ubicación

Cons:

La habitación asignada no cumplía con condiciones mínimas de higiene ni con lo ofrecido al momento de realizar la reserva. Al ingresar, se percibía un fuerte y desagradable olor, además de encontrarse en evidente mal estado de limpieza. En particular, el baño presentaba suciedad visible, incluyendo presencia de pelos, lo cual resulta completamente inaceptable.

Considero que esta situación no se ajusta al estándar de servicio que ustedes ofrecen ni a lo que uno espera al contratar una estadía.

Por lo anterior, solicito una pronta respuesta y una solución concreta, ya sea mediante compensación, cambio de habitación o reembolso total o parcial, según corresponda.

Quedo atenta a su respuesta.

2026-04-01 • via Nuitee
C
Camilastu • family_with_children • cl
7
Cons:

Era demasiado caluroso el segundo piso. A pesar de apagar el calefactor fue muy caluroso.
Las abuelitas de la tercera edad que me acompañaron encontraron inadecuados los cuadros de las piezas.
Las toallas estaban amarillas de percudidas y la toalla de pis rota

2026-03-31 • via Nuitee
T
Thereza Cristina • couple • br
1
Neste hotel nunca mais ficaremos, foi péssima nossa estadia!
Pros:

A localização é boa

Cons:

Tudo muito velho, os estofados manchados, o café da manhã não é bom e o ambiente é gelado! O proprietário é muito mau educado, nos cobrou o uso das taças de vinho e rolha do vinho 25 mil pesos, quando pagamos 6 mil pesos pelo mesmo! Estávamos com um grupo de 6 pessoas, todos ficaram muito chateados com a postura deste Senhor!

2026-03-30 • via Nuitee
Z
Zuñiga Campos • couple • cl
10
Pros:

La decoración... comodidad , ubicación,

Cons:

Falta Aire Acondicionado

2026-03-30 • via Nuitee
J
Joachim • solo_traveller • de
9
2026-03-26 • via Nuitee
F
Fabiana • couple • uy
8
Pros:

La propuesta general con piezas para exhibición.

Cons:

Nada negativo

2026-03-26 • via Nuitee