Hotel Terraza del Pacifico

Hotels
8.6 (373 reviews)
El arroyo carretera a Quepos , Jacó , cr

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location
Food variety
Cons:
Old room furniture
Odor issues

Categories

Cleanliness
8.24
General cleanliness was good, but there were mentions of some odor issues.
Service
9.21
Service was frequently praised with comments on staff being attentive and professional.
Location
9.25
The hotel's location was highlighted as excellent, with a beautiful beach view.
Room Quality
7.7
Mention of old furniture and issues with TV quality impacted the rating.
Amenities
8.73
Good amenities overall, but some areas such as the pool indicate room for improvement.
Value for Money
7.69
Comments suggested that the hotel was expensive for a 3-star rating.
Food and Beverage
9.24
Food was consistently highlighted as excellent, including breakfast and desserts.
Overall Experience
8.71
Overall experience was very positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:43

Property Description

Luxury Beachfront Hotel with Spectacular Ocean Views

Accommodation Variety: With 61 rooms in categories like Standard, Superior, Junior Suite, and Villas, each offering breathtaking views of gardens, pools, and the Pacific Ocean.

Culinary Delights: Indulge in Costa Rican and international cuisine at the Arenas Restaurant while enjoying panoramic ocean views. The bar offers a wide selection of drinks to complement your dining experience.

Adventure Awaits: Let us organize thrilling activities like rafting, kayaking, horse riding, and surfing. For the more adventurous, embark on a jungle canopy tour or hike the majestic Arenal Volcano.

Book your stay now to experience the perfect blend of luxury, adventure, and relaxation at our beachfront oasis in Jacó, Costa Rica.

Important information:

The beach where the hotel is located is not suitable for swimming. Nevertheless, it is suitable for surfing.

Yes we accept pets; It is for limited space only in reservations for standard style rooms and is also based on weight and breed.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

Location

Guest Reviews

8.6
Based on 373 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 7.7
Amenities: 8.73
Value for Money: 7.69
Food and Beverage: 9.24
Overall Experience: 8.71
J
JOSE CARLOS couple cr
10
Excelente! Simplemente perfecto!
Pros:

Todo estuvo excelente. Muy buena ubicacion, habitacion cómoda y limpia, el staff muy amigable y servicial, el restaurante muy bonito y la comida deliciosa. Es muy notable que el estandar del hotel esta muy por encima del promedio. Es una excelente opcion para desconectarse de la ciudad y teniendo todo en el mismo lugar.

2026-04-04 via Nuitee
M
Mora Zamora family_with_children cr
8
2026-04-01 via Nuitee
M
María Teresa couple cr
9
La estancia fué buena.
Pros:

La amabilidad de todos los empleados.

Cons:

Las piscinas estaban con una nata verde, creo que deben de darle un mejor mantenimiento.

Con respecto a los paños, estaban muy negros y muy usados, casi no secaban.

2026-03-31 via Nuitee
V
Viktor couple ua
9
Enjoyed view, ocean, restaurant, live music, sun set, pool. And of course grate personal as in all Costa Rica!
Pros:

The best in this hotel is location on the beach allowed to watch beautiful sun set comfortably seating in restaurant patio with live music performance. Room was equipped with AC, TV and mini fridge. Bathroom looks like was renewed recently.

Cons:

It is nice hotel, area, pools, design and lighting but outdated already especially standard rooms. Noice from road near by, especially trucks exhaust.

2026-03-28 via Nuitee
J
Juan Diego Ugalde couple cr
8
Las Terrazas Hermosas
Pros:

Todo bien

Cons:

Todo bien

2026-03-26 via Nuitee
C
Catalina family_with_children cr
9
Pros:

Las instalaciones son muy bonitas todo muy limpio y el personal muy amable

Cons:

Que no se pueda tener hielera en la piscina o playa

2026-03-24 via Nuitee
M
Mike family_with_children cr
9
Hospitalidad vs Desayuno
Pros:

El trato del equipo fue excelente. Amables, al punto, orientados en la comodidad del cliente primero que todo

Cons:

El rest es muy bueno, pero el desayunó estuvo sin sabor en total

2026-03-23 via Nuitee
P
Pablo couple cr
8
Pros:

Ubicación, comodidad, frente a la playa

2026-03-23 via Nuitee
S
Sugey extended_group cr
10
Pros:

Está muy bien cuidado

2026-03-19 via Nuitee
R
RONNY couple cr
10
Volvería a ir
Pros:

Tiene un excelente trato desde mucamas hasta Saleros y el dueño

Cons:

Todo estuvo muy bien

2026-03-19 via Nuitee
L
Laura family_with_children cr
10
2026-03-17 via Nuitee
D
David couple cr
7
Buena Ubicación
Pros:

La ubicación

Cons:

- Gestión de Pago, ya que no la realizaron en tiempo y forma, y me contactaron indicando que era un problema con mi tarjeta de crédito lo cual no era así.
- Desayuno con muy pocas opciones o variedad y las mismas pocas opciones o variedad todos los días

2026-03-16 via Nuitee
C
Cliff family_with_children ca
9
2026-03-14 via Nuitee
A
Annia family_with_children cr
8
2026-03-13 via Nuitee
M
Mario couple cr
8
Buena experiencia
Pros:

Muy bonito el lugar. Zonas verdes cuidadas. Gente amable

Cons:

A La piscina cerca del restaurante , le faltaba mantenimiento

2026-03-13 via Nuitee
J
javier couple cr
10
2026-03-11 via Nuitee
I
Ivan couple pa
9
lugar tranquilo, familiar ,lo que estaba buscando
Pros:

Buen desayuno

Cons:

La verdad, me sentí muy bien el el hotel

2026-03-07 via Nuitee
A
Aura couple cr
7
Pueden mejorar mucho con capacitaciones
Pros:

Piscina, cercanía con Mar ,decoración naturaleza

Cons:

Trato y comida

2026-03-07 via Nuitee
D
Dina couple us
9
Clean, comfortable room right on a beautiful beach. We loved our stay and would return or recommend
Pros:

The location on Hermosa Beach was Beautiful, and the hotel is right on the beach. Although not a surfer, it is a good surfing beach and it was fun watching the waves and the surfers. The beach had other hotels/resorts but it was still quiet and not too busy. Stunning sunsets often attracted more visitors. The food was good and included a free breakfast. Staff were attentive and helpful but service was a little slow at busy times. The room was clean and comfortable and the pool was nice option for cooling off.

Cons:

As with many of the beach hotels on the coast, it was near the main highway. It did quiet down at night.

2026-03-05 via Nuitee
B
Buelent family_with_children ch
6
Pros:

Strand und das Restaurant direkt am Strand sind sehr schön. Das Frühstück ist gut.
Das Personal war freundlich.
Der Garten direkt am Strand ist toll

Cons:

Ich war im Gebäude Seite Strasse untergebracht. Die LKW waren so laut in der Nacht das man kaum schlafen kann. .

Ausserdem, hab ich mich gefragt ob das Management selber mal mit diesem Duschgel geduscht hat.
Von allen tollen Düften, die es auf der Welt gibt, hat man dieses Duschgel ausgewählt? Wirklich ?
Es riecht fürchterlich

2026-03-03 via Nuitee