Hotel Guayaquil

Hotels
7.2 (1531 reviews)
Guayaquil 45 , Santiago , cl

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Facilities

Non-smoking rooms
Room service
Luggage storage
Express check-in/check-out
Private check-in/check-out
Concierge service
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Lack of amenities

Categories

Cleanliness
6.91
Many reviews mentioned concerns about cleanliness, like the bathroom being dirty and missing amenities.
Service
8.38
The staff were noted to be friendly and accommodating in several reviews.
Location
8.92
Multiple reviews highlighted the good location, making it convenient for travelers.
Room Quality
6.87
Several reviews criticized room quality, mentioning outdated bathrooms and lack of proper furnishings.
Amenities
5.9
Reviews pointed out significant issues with missing amenities like internet, shampoo, and basic toiletries.
Value for Money
7.86
Some reviews indicated acceptable economic value but were disappointed in amenities.
Food and Beverage
5.41
There were complaints about the absence of breakfast and basic dining options.
Overall Experience
7.38
The hotel was suitable for budget stay but had several areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:32

Property Description

Prime Location in Santiago
Hotel Guayaquil offers a prime location in the heart of Santiago, just steps away from popular attractions like Santa Lucia Hill and La Chascona.

Comfortable Accommodation
Guests can enjoy comfortable rooms equipped with modern amenities including flat-screen TVs, satellite channels, and private bathrooms with fresh bed linen and towels provided.

Convenience at Your Fingertips
With room service, a 24-hour front desk, and luggage storage available, guests at Hotel Guayaquil can expect convenience and excellent service throughout their stay.

Ready to experience the best of Santiago at Hotel Guayaquil? Book your stay now for a memorable and hassle-free trip!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.2
Based on 1531 reviews
Cleanliness: 6.91
Service: 8.38
Location: 8.92
Room Quality: 6.87
Amenities: 5.9
Value for Money: 7.86
Food and Beverage: 5.41
Overall Experience: 7.38
C
Consuelo • solo_traveller • es
8
2025-10-17 • via Nuitee
C
CAROLINA ANDREA • extended_group • cl
5
2025-10-17 • via Nuitee
C
Constanza • couple • cl
10
2025-10-17 • via Nuitee
• extended_group • cl
10
2025-10-16 • via Nuitee
B
barbara • couple • cl
8
2025-10-15 • via Nuitee
C
Camacho • family_with_children • cl
7
Pros:

Ubicación buena para descansar es perfecto

Cons:

Al llegar con mi reserva cambiaron el precio acordado en esta plataforma no fue mucho pero no me parece correcto nisiquiera dijeron una razón

2025-10-15 • via Nuitee
R
Ricardo • couple • cl
1
Pros:

La ubicación

Cons:

Que es un motel y en la página sale como hotel

2025-10-15 • via Nuitee
A
Alex • solo_traveller • cl
5
Cumplió con la economía, una lástima lo del internet para los que trabajamos desde fuera de Chile.
Pros:

Buena ubicación, personal agradable

Cons:

No existe wifi, servicios de TV y artículos para el aseo.

2025-10-15 • via Nuitee
L
Lucero Allegri • solo_traveller • cl
5
Cons:

Baño no cuenta con shampoo. No hay internet. No dispone de llave para entrar al hotel, hay que tocar el timbre.

2025-10-15 • via Nuitee
S
Silva A • couple • cl
9
Pros:

Ubicación

Cons:

No tenía muebles para guardar la ropa y maletas

2025-10-14 • via Nuitee
S
Sergio Andres • couple • cl
7
Pros:

La ubicación

Cons:

Los baños son antiguos remodelados pero una remodelación económica y no de muy buena calidad

2025-10-14 • via Nuitee
V
Vidal • solo_traveller • cl
10
2025-10-13 • via Nuitee
J
Jara Contreras • couple • cl
7
Pros:

Ubicación

Cons:

Sin internet, sin shampoo, solo cambio de sábanas al avisar (no existía plan ej. Cambios diarios o días por medio)

2025-10-13 • via Nuitee
M
matias herrera • solo_traveller • cl
10
2025-10-13 • via Nuitee
M
Manriquez • solo_traveller • cl
5
2025-10-13 • via Nuitee
• couple • cl
1
Pésimo es un motel de pocos recursos no es hotel ni menos aparhotel
Pros:

Nada no es un lugar para descansar y salir tranquilo a pasear sector can calles sucias y olores a orina no es un hotel es un motel parejero pasillos hediondos a cigarrillo no hay ascensor habitación horrible no tiene relación con la página no lo recomiendo

Cons:

Absolutamente nada no lo recomiendo insisto es un motel parejero

2025-10-12 • via Nuitee
H
Hernandez • couple • cl
8
2025-10-12 • via Nuitee
J
Jose • solo_traveller • cl
7
Bien
Pros:

Si

Cons:

No había internet
La tv no funcionaba

2025-10-11 • via Nuitee
S
Sandoval • solo_traveller • cl
7
Pros:

Solo la ubicación y luces

Cons:

Las instalaciones están descuidadas

2025-10-11 • via Nuitee
A
Angel • couple • cl
9
2025-10-11 • via Nuitee