Brion City Hotel BW Signature Collection

Hotels
BW Signature Collection by Best Western
8.1 (1871 reviews)
Brionplein Z/N , Willemstad , cw

Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast variety

Categories

Cleanliness
6.78
Several complaints about dust and unpleasant odors in bathrooms.
Service
8.77
Mixed feedback; some found staff friendly and helpful, but there was mention of rude reception.
Location
9.27
The hotel location is convenient and excellent for exploring the area.
Room Quality
7.28
Rooms reported to be clean, but some have issues like unpleasant smells.
Amenities
8.27
Amenities like ice machines are helpful, but parking is limited.
Value for Money
8.27
Offers decent value, especially for location, although cleanliness issues present.
Food and Beverage
7.78
Breakfast basic with not much variety; some reported strange smells from towels.
Overall Experience
8.38
Overall a good stay with both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 18:39

Property Description

Luxurious Amenities

Brion City Hotel BW Signature Collection offers a range of luxurious amenities for guests to enjoy. From the outdoor swimming pool and fitness center to the on-site restaurant and bar, there is something for everyone to indulge in during their stay.

Family-Friendly Atmosphere

With spacious family rooms and a sun terrace available, Brion City Hotel BW Signature Collection ensures a comfortable and welcoming atmosphere for families. The 24-hour front desk, shared lounge, and currency exchange services also cater to the needs of families traveling together.

Convenient Location

Situated in Willemstad, the hotel is conveniently located near Avila Beach and Queen Emma Bridge, offering guests easy access to popular attractions. Additionally, being just 9 km from Curaçao International Airport makes traveling to and from the accommodation a breeze.

Book your stay at Brion City Hotel BW Signature Collection now to experience luxury, comfort, and convenience all in one place.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1871 reviews
Cleanliness: 6.78
Service: 8.77
Location: 9.27
Room Quality: 7.28
Amenities: 8.27
Value for Money: 8.27
Food and Beverage: 7.78
Overall Experience: 8.38
B
Bruna extended_group br
6
Não voltaria
Pros:

A localização e o custo benefício são os únicos motivos que me levaram a retornar pra esse hotel.

Cons:

O atendimento, salvo raríssimas exceções, é horrível.
Funcionários do check in mal educados. Esquecem de colocar itens no quarto e você vai pedir, eles acham ruim, tudo fazem com má vontade.
Chuveiro do quarto não esquentava no primeiro dia, nem no segundo, depois de muito reclamar conseguimos.

2026-02-28 via Nuitee
B
Bruna extended_group br
5
Não vale a economia
Pros:

Localização excelente

Cons:

Hotel precisa de uma renovação interna.
O atendimento é MUITO RUIM.
Check in desorganizado

2026-02-28 via Nuitee
F
Frenie extended_group ca
8
2026-02-28 via Nuitee
J
Josefien couple nl
8
Prima hotel midden in Willemstad met zicht op de pontjesbrug
2026-02-27 via Nuitee
M
Manon solo_traveller nl
7
Pros:

De ligging was super en de kamer was schoon en een goed bed!

Cons:

Het ontbijt was niet goed! Er was een heleboel op toen wij en andere gasten kwamen, er waren maar 2 personeelsleden daar en dat was veel te weinig! Naderhand ging het een stuk beter gelukkig!

2026-02-26 via Nuitee
A
Angelina extended_group bq
10
Pros:

De locatie

Cons:

Geen

2026-02-26 via Nuitee
N
Nico family_with_children be
7
Er zijn zeer zeker betere opties in Willemstad voor deze prijs!
Pros:

Onze avondvlucht naar Amsterdam werd gecanceled en we konden gelukkig nog last minute in dit hotel terecht. Weinig andere keuze.

Cons:

Voor bijna 200 USD voor één nachtje in een eenvoudige kamer met ontbijt had ik toch net iets meer verwacht. Vervelende rioollucht, basic ontbijt, ... We hadden helaas geen andere keuze (ivm de afgelaste vlucht) maar ik zou dit hotel (ondanks de centrale ligging) toch niet aanbevelen.

2026-02-26 via Nuitee
R
Rutger family_with_children nl
7
Pros:

Great location with view on floating bridge. Bed is comfortable.

Cons:

Value for money slightly disappointing. Smell in the bathroom. Coffee machine didn't work and wasn't replaced within a few hours after notifying. Staff less friendly than what you mostly experience in the island. Breakfast very basic. No charm or any positive energy in this place.

2026-02-26 via Nuitee
S
Stella couple nl
8
2026-02-25 via Nuitee
T
Trevor couple gb
5
Great location and helpful staff but room awful
Pros:

Staff helpful. Great location. Breakfast reasonable for cost

Cons:

Room was like a cell with grey concrete walls and no window. No decor or furniture. No wifi in room at all.

2026-02-25 via Nuitee
R
Roxanne couple us
2
I would like to speak w/ th corporate office regarding our stay
Pros:

Location

Cons:

There was a terrible smell in the halls and in the rooms, a lot of hair in the bedding overall was not clean and the stuff was rude about the issue

2026-02-25 via Nuitee
A
Alonte extended_group us
1
2026-02-25 via Nuitee
G
Germain couple nl
8
Top locatie & vriendelijk personeel (Ivan & Zuny) bij het ontbijt.
Pros:

De locatie en in het bijzonder de Ivan en Zuny die ontzettend vriendelijk en behulpzaam waren bij het ontbijt.

Cons:

De geur in de badkamer, dit was zelfs zo erg dat we een prullenbak op het afvoerputje hebben geplaatst.

2026-02-24 via Nuitee
G
Gustavo couple co
8
Agradable sitio, muy bien situado.
Pros:

La ubicación es excelente. Servicios muy cerca. Centro.

Cons:

El desayuno, fue el mismo todos los dias. No cambío en nada. Huevos cocinados. / El aseo podía haberse hecho a diario.

2026-02-24 via Nuitee
E
Emilio couple us
8
The hotel was okay, some slight improvements would make it better. The location is perfect.
Pros:

Staff members went out of their way to make us feel comfortable. Shops and restaurants were all within walking distance. The pool and space around it were excellent

Cons:

Parking was limited. The bathroom could have been cleaner. Coffee was inconsistent it was either cold or weak.

2026-02-23 via Nuitee
B
Bruna couple br
3
Não vale a economia
Pros:

A única coisa que realmente vale a pena é a localização.

Cons:

O atendimento o check in é MUITO ruim. Zero carisma, é como se ela estivessem fazendo um favor e vc não estivesse pagando.
Fora que são extramente confusos, precisa repetir a mesma informação duzentas vezes e ainda sim faz errado.

Chegou no hotel a noite e deu o azar de não terem reposto a toalha ?? Paciência. Lavanderia não está aberta e você que se vire. Não tem secador no quarto e você demorou a perceber?? Problema é seu que pediu muito tempo depois.

Foram 3 anos levando grupos pra lá , nunca mais.

2026-02-23 via Nuitee
W
Wendy family_with_children us
6
Good value and locaton
Pros:

Great location and value for the price

Cons:

Toilet seat was not secured properly. Air conditioner was very noisy when it sounded like it was draining. Parking lot was great but very difficult to find. Better instructuons on how to get there need to be provided.

2026-02-22 via Nuitee
P
PATRICIA couple ca
6
2026-02-22 via Nuitee
A
Annia extended_group ve
9
Pros:

La ubicación fue la mejor parte. El hotel es limpio, cómodo y en perfecto estado. Ideal para estar cerca de todo y llegar a dormir. Detrás del hotel hay un pequeño estacionamiento.

Cons:

Todo estuvo bien

2026-02-13 via Nuitee
D
Deisy family_with_children co
6
Pros:

La ubicación es excelente la habitación que nos dieron tenia la mejor vista.

Cons:

la habitación tiene un fuerte olor como a humedad es muy fuerte dormi muy poco el colchón no es muy cómodo.
El desayuno es demasiado básico solo dan huevo entero y banano o manzana y pan.
El baño todo el tiempo olía a orines como si se subieran los olores por el sifón.

2026-02-13 via Nuitee