The PopCity Hotel

Hotels
8.3 (2222 reviews)
Avenida El Bosque 654 , Santiago , cl

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise in rooms
Inconsistent water temperature

Categories

Cleanliness
8.01
Some guests mentioned cleanliness positively, but there were concerns about the frequency of cleaning in some rooms.
Service
8.48
Numerous reviews highlighted the friendly and accommodating attitude of the staff.
Location
8.52
The hotel is well-located, close to metro stations and points of interest.
Room Quality
7.97
Guests appreciated the comfort and spaciousness of the rooms, though some noted issues like noise.
Amenities
8.3
Amenities generally rated well, but some guests noted a lack of parking and limited food services.
Value for Money
8.26
Several reviews mentioned good value, especially with the offered services.
Food and Beverage
8.51
Breakfast received positive feedback for its quality and abundance.
Overall Experience
8.38
Overall experience was positive, with minor issues that guests found manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:37

Property Description

Prime Location in Providencia District
Located in the heart of Santiago, The PopCity Hotel offers easy access to popular attractions such as Costanera Center, Parque Bicentenario Santiago, and Parque Araucano, making it the perfect choice for travelers looking to explore the city.

Comfortable Rooms with Modern Amenities
Guests can relax in well-equipped rooms featuring a desk, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even boast a terrace, providing a serene spot to unwind after a day of sightseeing.

Convenient Services and Facilities
With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, The PopCity Hotel ensures a hassle-free stay for all guests, whether visiting for leisure or business purposes.

Experience the best of Santiago at The PopCity Hotel - Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    People 3 years old and over stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2222 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.51
Overall Experience: 8.38
O
olga ines • family_with_children • ar
9
Recomendable
Pros:

El desayuno y el personal, excelente. Ubicación segura y cómoda.

Cons:

Nada

2026-02-28 • via Nuitee
V
Valentinov • couple • bg
8
2026-02-28 • via Nuitee
C
Cecilia • solo_traveller • cl
7
Bien
Pros:

Las instalaciones son modernas muy lindas, limpio a excepción de la entrada del baño que estaba con un poco de polvo, nada grave. La cama cómoda y todo funcionaba bien además el desayuno para el precio me pareció rico y la cafetería muy agradable.

Cons:

Mi experiencia quizá no fue la mejor en relación al descanso :( mi habitación era en planta baja para ser precisa la #13 y se escuchaba todo el ruido de recepción o pasillos a cualquier hora incluso pasada la media noche cuando entraban al hotel se escuchaba todo lo que me incomodó a la hora de conciliar el sueño y descanso, igual en el baño se escuchaba las tuberías cuando entraban otra habitación se usaba el baño.

2026-02-28 • via Nuitee
F
fernando • family_with_children • cl
8
2026-02-27 • via Nuitee
E
eric • couple • cl
9
Hotel con estilo
Pros:

El diseño

Cons:

La habitación cerca de la escalera

2026-02-27 • via Nuitee
M
MARCELO • couple • be
9
2026-02-26 • via Nuitee
J
Jean-pierre • family_with_children • cl
4
Mejorar la calidad de los colchones
Pros:

La ubicación

Cons:

Cama dura

2026-02-26 • via Nuitee
N
Nuzvilis • couple • cl
8
EXCELENTE UN 100%
Pros:

Excelente alojamiento, muy buena atención de parte de todo su personal.

2026-02-26 • via Nuitee
J
Jose Benjamin • couple • cl
10
Pros:

Muy bonito

2026-02-25 • via Nuitee
J
José miguel • extended_group • cl
10
2026-02-25 • via Nuitee
C
Claudio • solo_traveller • cl
9
Estancia cómoda
Pros:

La habitación y el desayuno.

2026-02-25 • via Nuitee
P
Paola • solo_traveller • es
8
2026-02-25 • via Nuitee
S
Sarah • solo_traveller • gb
9
It was a quiet location which I liked, but close to metro supermarket and some restaurants. The sta
Pros:

It was a quiet location which I liked, but close to metro supermarket and some restaurants. The staff were friendly and helpful.

Cons:

Breakfast choice was limited. No laundry service. Only limited English spoken.

2026-02-24 • via Nuitee
A
Andre • family_with_children • ch
7
2026-02-24 • via Nuitee
J
Joaquin • couple • cl
7
Cumple su función, nos quedaríamos denuevo!
Pros:

Ubicación.
Las piezas.
El desayuno.

Cons:

La poca cantidad de estacionamiento.

2026-02-23 • via Nuitee
C
Camila Paz • solo_traveller • cl
10
2026-02-22 • via Nuitee
I
Isabel • solo_traveller • es
10
Great
Pros:

The staff was very kind. Location is convenient and the place is very nice

2026-02-14 • via Nuitee
A
Aravena • family_with_children • cl
10
2026-02-13 • via Nuitee
C
christian • family_with_children • cl
8
buena estadía
Pros:

la comodidad de la habitación

Cons:

se podria mejorar la iluminación de la habitación

2026-02-13 • via Nuitee
B
Briant • family_with_children • cl
9
Pros:

Ubicación, comodidad, aire acondicionado. Me he quedado varias veces en el Pop Hotel por su ubicación, calidad y precio

Cons:

El personal de la cafetería es mucho más amable que el de recepción. Nada grave, pero se nota la diferencia

2026-02-12 • via Nuitee