The PopCity Hotel

Hotels
8.3 (2478 reviews)
Avenida El Bosque 654 , Santiago , cl
+56 9 3077 2937

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise in rooms
Inconsistent water temperature

Categories

Cleanliness
8.01
Some guests mentioned cleanliness positively, but there were concerns about the frequency of cleaning in some rooms.
Service
8.48
Numerous reviews highlighted the friendly and accommodating attitude of the staff.
Location
8.52
The hotel is well-located, close to metro stations and points of interest.
Room Quality
7.97
Guests appreciated the comfort and spaciousness of the rooms, though some noted issues like noise.
Amenities
8.3
Amenities generally rated well, but some guests noted a lack of parking and limited food services.
Value for Money
8.26
Several reviews mentioned good value, especially with the offered services.
Food and Beverage
8.51
Breakfast received positive feedback for its quality and abundance.
Overall Experience
8.38
Overall experience was positive, with minor issues that guests found manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:37

Property Description

Prime Location in Providencia District
Located in the heart of Santiago, The PopCity Hotel offers easy access to popular attractions such as Costanera Center, Parque Bicentenario Santiago, and Parque Araucano, making it the perfect choice for travelers looking to explore the city.

Comfortable Rooms with Modern Amenities
Guests can relax in well-equipped rooms featuring a desk, flat-screen TV, air conditioning, and a private bathroom with free toiletries. Some rooms even boast a terrace, providing a serene spot to unwind after a day of sightseeing.

Convenient Services and Facilities
With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, The PopCity Hotel ensures a hassle-free stay for all guests, whether visiting for leisure or business purposes.

Experience the best of Santiago at The PopCity Hotel - Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2478 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 7.97
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.51
Overall Experience: 8.38
B
Bruno • solo_traveller • br
7
2026-08-26 • via Nuitee
L
Luz • couple • cl
5
No hay buena relación precio calidad
Pros:

La cama

Cons:

La habitación estaba muy descuidada

2026-08-26 • via Nuitee
V
Victoria • extended_group • ar
7
2026-08-26 • via Nuitee
C
Carolina • couple • cl
8
2026-08-24 • via Nuitee
R
Ronald • solo_traveller • cl
3
No es para nada recomendable!
Pros:

La ubicación

Cons:

Que en el sitio se ofrece parking y solo tiene 3 plazas en el exterior hacia la calle.
La ducha es pésima, sale agua muy caliente o fría, no se puede regular bien.
Las toallas son muy viejas.
El baño es incómodo, tiene pocos colgadores y no tiene repisas.

2026-08-24 • via Nuitee
J
José Luciano • solo_traveller • cl
10
2026-08-16 • via Nuitee
C
Carlos • solo_traveller • br
1
Pros:

Nada, não usamos a estadia.
Dormimos apenas uma noite e já saímos devido a higienização precária do quarto.

Cons:

Quarto com higiene péssima.

Divulgação de serviço de transfer que não foi disponibilizado.

Ar condicionado sem funcionar opção quente

Torneira do banheiro não esquentava.

2026-08-16 • via Nuitee
I
Ingra • extended_group • br
8
Pros:

Localização muito boa, quarto confortável e limpo. Todos no hotel são muito atenciosos e prestativos, achei o ponto forte da hospedagem

Cons:

Sistema de aquecimento de água um pouco lento em alguns dias o que nos fazia acordar mais cedo com medo de perder o horario dos passeios

2026-08-15 • via Nuitee
J
Juan • solo_traveller • cl
10
2026-08-14 • via Nuitee
J
Juan Luis • solo_traveller • cl
5
Pros:

La limpieza

Cons:

Tenian solo 2 plazas de estacionamiento, si llegas tarde debes estacionar en la calle

2026-08-13 • via Nuitee
P
Pablo Saldivia • solo_traveller • cl
9
2026-08-12 • via Nuitee
A
Anibal • solo_traveller • cl
9
2026-08-12 • via Nuitee
G
Gabriela • couple • ar
9
Pros:

La atención, la ubicación

2026-08-10 • via Nuitee
L
Laís • couple • br
7
2026-08-06 • via Nuitee
M
Marques • extended_group • br
9
Fiquei muito satisfeita, conforto, localização e um ótimo custo benefício. Voltaria com certeza!
Pros:

Localização e custo benefício.

Cons:

O café da manhã que estava incluso, são somente 3 opções pra escolher durante todos os dias e o cardápio não muda, apesar de ser gostoso, acaba ficando enjoativo. Não compensa incluir o custo do café, pq você acaba optando por opções que são cobradas a parte.

2026-08-04 • via Nuitee
R
Rachel • family_with_children • gb
6
2026-08-03 • via Nuitee
N
nigel • extended_group • mt
7
Clean nice and good location.
Pros:

Clean. Hot shower and they provided us with three single beds.

Cons:

The WiFi in the room didn’t work.
And there is nowhere to have a coffee unless the coffee shop is open. And since I was jet lagged I woke up twice at 4am and had to wait till 07:45 for a coffee. A simple coffee machine in the lobby would be very much appreciated

2026-07-23 • via Nuitee
C
cesar • solo_traveller • cl
10
Pros:

ambiente, decoracion, todo esxcelente

2026-07-23 • via Nuitee
M
Marina • couple • br
10
Pros:

Tudo maravilhoso

2026-07-21 • via Nuitee
B
birchmeier • solo_traveller • cl
7
2026-07-20 • via Nuitee