Altstadt Hotel

Hotels
7.1 (1053 reviews)
Theaterstraße 5 , Würzburg , de

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Non-smoking throughout
Daily housekeeping
Allergy-free room
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Zentrale Lage
Gutes Preis-Leistungs-Verhältnis (mit Vorbehalt)
Saubere Unterkunft
Cons:
Sauberkeit im Zimmer
Unangemessene Frühstückszeiten
Unbequeme Betten

Categories

Cleanliness
6.24
Several reviews mentioned issues with hygiene and cleanliness in the rooms.
Service
7.71
Standard service quality for this hotel tier but with some criticisms on breakfast timing.
Location
9.25
Many reviews highlighted the central location as a major pro.
Room Quality
6.7
Some rooms were described as outdated and with uncomfortable beds.
Amenities
7.23
Kettle and fridge were provided, though some expected more coffee supplies.
Value for Money
6.69
Some guests felt the price did not match the quality of the stay.
Food and Beverage
5.24
Significant issues noted with breakfast access and quality.
Overall Experience
7.71
Mixed reviews overall with location being the highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 10:59

Property Description

Central Location
Discover the charm of Würzburg at Altstadt Hotel Self Check-In, located just a stone's throw away from the Old Town and Würzburg Residenz palace.

Comfortable Rooms
Relax in our cosy rooms, each thoughtfully equipped with modern amenities and a private bathroom for your convenience.

Delicious Dining
Indulge in a culinary journey at our on-site restaurant, serving up delectable dishes to satisfy your taste buds.

Experience the best of Würzburg at Altstadt Hotel Self Check-In. Book now for an unforgettable stay!

Important information:

Please also note that the total amount for the room reservation is due in full upon arrival.

Please note that pets will incur an additional charge of EUR 50 per stay.

This property offers self-check-in only.

This property does not feature a reception desk.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.1
Based on 1053 reviews
Cleanliness: 6.24
Service: 7.71
Location: 9.25
Room Quality: 6.7
Amenities: 7.23
Value for Money: 6.69
Food and Beverage: 5.24
Overall Experience: 7.71
D
David couple sg
5
Completely unprofessional staff unresponsive treatment.
Pros:

There is nothing to like but a lot of negative posting on social media to tell all my young followers not to use this hotel.

Cons:

Room was clean and nice, as expected.What were most unpleasant are the following:
1. Instruction on Access code were dubious. Could have simply given clearer instruction on Access code - took us too long & with another family's help to decipher together what was quite a simple matter but instruction were teribble - the Access code is also the room number but one has to key in a return value first before keying the room number and then another return. Dubious instruction added an Access code with a room code - and no instruction on a return key to be done first.
2. No help rendered with complete silence from the staff - if Access code cannot be deciphered, customer will be stranded for a long time until another occupant comes along
3. No response on any difficulty or extension for late check out- incompetent staff who did not respond at all. Could have said no, if that was the answer but the very late response came after we already checked out. Very unprofessional in the hospitality industry.

2026-08-28 via Nuitee
A
Antonius extended_group de
9
2026-08-25 via Nuitee
S
Sara solo_traveller nl
9
2026-08-25 via Nuitee
F
Florio extended_group br
8
Tranquila, mas sentimos falta de funcionários.
Pros:

Local e a acomodação.

Cons:

Não ter recepção e café da manhã no hotel.

2026-08-24 via Nuitee
M
Martin solo_traveller de
8
2026-08-23 via Nuitee
A
Albrecht extended_group de
8
Pros:

Unkomplizierte Buchung, Check in über Code einfach. Günstig!

2026-08-23 via Nuitee
J
Jonathan family_with_children us
9
We would happily stay again if we’re in the area.
Pros:

Well sized rooms, comfortable bed, air conditioning worked well, quiet. Although we didn’t get to try breakfast due to an early flight the breakfast area looked quite nice and overall the property was well maintained.

Cons:

Location was ok, easy access to the train but not much around. Shower was small, but bathroom was well appointed.

2026-08-23 via Nuitee
D
Diana couple de
8
Pros:

Neu eingerichtetes Zimmer, alles sauber.
Wir kamen zeitiger an und konnten in unser Zimmer obwohl dies erst ab 15 Uhr möglich war. Der Mitarbeiter war sehr freundlich. Schade das es kein Frühstück gab.

Cons:

Hatten ein Zimmer auf die Straße raus. Dort ist eine Spielothek und bis die Nacht 02:00 Uhr war lautes Türknallen und Gerede zu hören. Auch saß dort ein Obdachloser der die ganze Nacht herumbrüllte .

2026-08-23 via Nuitee
M
Manfred solo_traveller de
8
2026-08-23 via Nuitee
M
Maike solo_traveller ch
7
2026-08-22 via Nuitee
D
Dirk family_with_children de
6
Pros:

Das Bad war sehr sauber. Das Hotel liegt sehr zentral.

Cons:

Die Bettdecken waren bei Ankunft nicht bezogen, was man in einem Hotel jedoch, vor allem bei diesem Zimmerpreis, erwarten kann. Das Mobiliar ist relativ neu, jedoch sind die Zimmer etwas verwohnt. Die Schlafzimmer könnten sauberer sein / einen Anstrich vertragen. Das Bad war sehr sauber. Für eine Nacht auf der Durchreise ganz OK.

2026-08-22 via Nuitee
G
Günter solo_traveller de
10
2026-08-20 via Nuitee
K
Klaus extended_group de
6
Für einen kurzen Aufenthalt absolut in Ordnung
Pros:

Zentrale Lage, sauber.

2026-08-19 via Nuitee
S
Stefan solo_traveller de
7
Toll für eine Nacht in der Innenstadt von Würzburg
Pros:

Tolle Lage, Parkplatz direkt vor der Tür

Cons:

Sehr warm im Zimmer, keine Klimaanlage

2026-08-18 via Nuitee
M
Melanie extended_group de
7
Die Lage und die Dachterasse sind super, es ist auch wunderschön renoviert worden, allerdings sollte man dann auch das I
Pros:

Super Lage, sehr schon renoviert vom äußeren, auch das Bad komplett neu, alles modern mit Code als Zugangscode

Cons:

Keine Klima, kein Ventilator, leider ist das bei diesen Temperaturen unter dem Dach nicht auszuhalten…
Die Matratzen sind schon komplett durchgelegen.
Die Polster der Dachterasse komplett versüfft und verdreckt. Schade passt nicht zum Erscheinungsbild.

2026-08-17 via Nuitee
B
Bärbel couple de
8
Hat uns sehr gut gefallen und man befindet sich direkt in der Altstadt
Pros:

Es ist alles da, was man braucht

Cons:

Der Spiegel im Bad hängt so hoch, dass sich kleinere Leute (1,58 cm) nicht sehen können!!!

2026-08-16 via Nuitee
C
Chrisitan solo_traveller de
10
2026-08-16 via Nuitee
G
georg extended_group de
7
Enttäuschend
Pros:

Zentrale Lage

Cons:

Keine Unterstellmöglichkeit für Fahrräder. Für das, was geboten wird, viel zu teuer!

2026-08-15 via Nuitee
J
Janne extended_group de
8
2026-08-15 via Nuitee
E
Elisabeth solo_traveller de
8
Pros:

Sehr hilfsbereites Personal, sehr zentral gelegen, gute Ausstattung.

Cons:

Das Zimmer war direkt unter dem Dach und deshalb sehr heiß. Aber es gab einen Ventilator.

2026-08-14 via Nuitee