Zi Hotel

Hotels
7.5 (1323 reviews)
Karlstraße 46B , Karlsruhe , de

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Noise levels
Wi-Fi not functioning

Categories

Cleanliness
5.39
Numerous cleanliness issues highlighted, including dirty carpets and mold.
Service
8.86
Generally positive feedback about staff friendliness and helpfulness.
Location
8.9
Highlighted as a central and convenient location.
Room Quality
6.85
Inconsistent remarks about room maintenance and cleanliness.
Amenities
6.88
Limited amenities noted, with necessary features like Wi-Fi often reported as non-functional.
Value for Money
7.34
Some guests felt the hotel offered decent value, but others were disappointed.
Food and Beverage
7.89
The breakfast quality received some praise, though occasional service issues mentioned.
Overall Experience
7.86
Mixed experiences, with both positive and negative sentiments balancing out.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 03:36

Property Description

Centrally Located Design Hotel in Karlsruhe

Stylish Rooms with Free WiFi Access

Experience a stay in the heart of Karlsruhe at Zihotel & Lounge, offering chic rooms with modern amenities including soundproofed windows, large flat-screen TVs, and comfortable seating areas. Enjoy complimentary WiFi access throughout your stay.

Convenient Breakfast Buffet and Nearby Dining Options

Start your day with a delicious breakfast buffet at the hotel. Explore the culinary scene around Zihotel & Lounge with various dining options nearby, featuring both traditional German dishes and international cuisine.

Easy Access to Public Transportation and Convention Center

Benefit from the hotel's prime location with Karlstor tram stop right outside, allowing easy exploration of the city. Additionally, the convention center is just a short 5-minute walk away, perfect for business travelers.

Book your stay at Zihotel & Lounge now for a memorable experience in Karlsruhe!

Important information:

One child under 13 stays free of charge in an existing bed.

Smoking is not allowed in the rooms. The hotel will charge you EUR 200 extra if you smoke in the rooms.

Housekeeping and room service are inclusive.

When booking 5 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 1323 reviews
Cleanliness: 5.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.86
D
David • solo_traveller • ro
10
To recommend
Pros:

The location is very good with public transportation right in front on the hotel. Rooms are clean and modern. The hotel staff at reception are all amazing and very friendly

Cons:

Nothing

2026-06-20 • via Nuitee
M
Michele • couple • ch
6
War super
Pros:

Unkompliziert, Lage des Hotels

Cons:

Sauberkeit lässt zu wünschen übrig

2026-06-19 • via Nuitee
H
Hamidi • solo_traveller • us
10
2026-06-18 • via Nuitee
D
Dieter • solo_traveller • de
8
Cons:

Sehr nettes Personal, auf Wünsche wird eingegangen

2026-06-17 • via Nuitee
T
Tina • solo_traveller • de
4
Pros:

Das Hotel war Kinderfreundlich, beide haben kostenlos übernachtet und gefrühstückt.
Die Lage ist gut, direkt im Zentrum und Straba vor der Tür

Cons:

Das Zimmer war Schmutzig, und es besteht Reparaturstau. Siehe Fotos. Übrigens wurde die kaputte Stange bereits in einer Bewertung im Januar 26 moniert (jetzt ist Juni). Wir haben für 4 Personen gebucht, jedoch nur 3 Kissen und decken im Zimmer gehabt. Unter dem klapprigen Sofa lag eine Schmutzige Socke von unseren Vorgängern(oder vor vorgängern??) Wir haben 2 Nächte übernachtet, und das Zimmer wurde nicht zwischengereinigt. Soetwas setze ich in einem Hotel vorraus, der Müll wird geleert und Betten werden gemacht. Es sollte dringend abgestaubt werden. Auf Dunklen Möbeln sieht man Staub besonders gut.. es sind in den Zimmern auch nur 2 Stühle. Ovwohl 3 Betten da sind. das Frühstück war ok, jedoch sollte auch dort dringend eine Grundreinigung durchgeführt werden. Es war schimmeliges Brot im Brotkorb. Und es gab eine große Auswahl an Müsli und Cornflakes. Aber keinen Joghurt. Die Marmelade wird nicht kühl gelagert. Sie steht im Frühstücksraum sogar nachts.

2026-06-14 • via Nuitee
V
Viorela • solo_traveller • at
4
Pros:

Mobilier nou, baie moderna, liniste

Cons:

Foarte murdar

2026-06-08 • via Nuitee
S
Sonia • couple • de
8
2026-06-06 • via Nuitee
M
Masahiro • solo_traveller • jp
10
2026-06-05 • via Nuitee
T
Timileyin Ayomide • solo_traveller • de
1
Terrible Customer Service. Good Location. Not recommended.
Pros:

The location of the hotel is central. It is practically in the city centre. You can access supermarkets, malls, and restaurants, bars and lounges, and clubs at a walking distance.

Cons:

The customer service is terrible. The receptionist and manager (same Carribean lady) is not polite. My room was hot, and did not have a fan. I needed to complain before I was offered a fan. The drain in the shower was faulty and water in the bathroom was not flowing well. The room was not clean as it was dusty. The TV is super old, no smart TV.

I stayed in room 434. My access key malfunctioned when I went out and returned at midnight. There was no receptionist to assist. No one picked up the emergency numbers of the hotel. I was stranded and slept outside.

The receptionist and manager lacks empathy. She kept me waiting for over 30 minutes before attending to me, and told me that it was not her problem that the access key and door malfunctioned. I received no apologies. I felt dehumanised. I could have shared photos but my experience at the hotel was so traumatizing that I had to leave as soon as possible.

2026-06-04 • via Nuitee
R
Richard • solo_traveller • es
5
I arrived at the hotel, the room was not cleaned thoroughly, empty bottle of shower gel. The breakfast was laid out, che
Pros:

Location.

Cons:

Condition of the room and the stale breakfast options.

2026-06-04 • via Nuitee
A
Angelicia • solo_traveller • de
5
2026-06-03 • via Nuitee
T
Tamara • solo_traveller • de
1
Cons:

Horror Aufenthalt, ich wünschte ich hätte diese Unterkunft niemals gebucht.

2026-06-03 • via Nuitee
S
Siegharda win • solo_traveller • de
6
Zentrales Hotel mit Einschränkungen
Pros:

Ein Kühlschrank wurde mir nachdem ich fragte ins Zimmer gestellt

Cons:

Ich kam am Sonntag Abend um 21 Uhr an.
30 C, keine Flasche Wasser auf dem Zimmer, kein Kühlschrank.
TV Sender teilweise nicht vorhanden, TV ging immer während eines Films 3 Sekunden aus und wieder an!

2026-06-03 • via Nuitee
X
Xiangdong • solo_traveller • de
7
2026-06-01 • via Nuitee
R
Rajarishi • solo_traveller • de
8
2026-06-01 • via Nuitee
V
VIRGINIE • extended_group • fr
4
Séjour très chaud
Pros:

Hotel proche du centre ville. Parking de l’hôtel gratuit. Chambre spacieuse et bien équipée. Personnel agréable.

Cons:

Hôtel sans climatisation. Juste un ventilateur pour avoir un peu d’air dans la chambre. Impossible d’ouvrir les fenêtres car la chambre était juste devant l’arrêt de tramway et au bord d’une route relativement bruyante. On a eu hyper chaud dans la chambre. Petit déjeuner pas très varié. Pas de viennoiseries. Machine à café en panne 😡

2026-05-31 • via Nuitee
T
Theano • solo_traveller • gr
1
Pros:

Absolutely nothing, my worst experience.

Cons:

Dirty rooms, very hot without air condition.
And in a very loud place.

2026-05-31 • via Nuitee
M
Melvin • family_with_children • us
8
2026-05-29 • via Nuitee
L
Lisa • solo_traveller • it
10
Pros:

Camera spaziosa e confortevole e possibilità di parcheggio privato!
Posizione vicinissima al centro e vicino a supermercati e locali.
Consigliato!

2026-05-28 • via Nuitee
G
Ghabi • couple • it
10
2026-05-26 • via Nuitee