Hotel Cristobal

Hotels
8.3 (1065 reviews)
Dorotheenstr. 52 , Hamburg , de

Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
Allergy-free room
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast variety
Room renovations needed

Categories

Cleanliness
8.19
Reviews mention clean, but some rooms could benefit from renovation.
Service
8.66
Exceptional friendliness and helpfulness of staff noted in multiple reviews.
Location
8.7
Great location noted for being central and convenient, near restaurants and shops.
Room Quality
8.15
Room quality mentioned as okay, but some reviews indicate the need for updates.
Amenities
8.18
Adequate amenities but some guests suggested improvements like better breakfast options.
Value for Money
8.64
Good value for money considering location and pricing mentioned.
Food and Beverage
7.69
Breakfast was simple and varied opinions were noted; some found it lacking.
Overall Experience
8.16
Generally positive experience with recurring guests returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:18

Property Description

Unique Design Rooms

Experience a stay like no other at Hotel Cristobal with its creatively designed rooms that offer a unique charm and cozy ambiance.

Convenient Location

Situated in the Winterhude district, our hotel is just a short stroll from the picturesque Außenalster Lake and close to attractions like the Hamburger Stadtpark park and planetarium.

Personalized Service

As a family-run establishment, we pride ourselves on providing warm hospitality and personalized service to ensure your stay is memorable and comfortable.

Book now to enjoy a delightful stay at Hotel Cristobal, where comfort meets convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 5 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1065 reviews
Cleanliness: 8.19
Service: 8.66
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.16
B
Bärbel couple de
9
Pros:

Frühstück für den Preis hervorragend , die Lage war für uns perfekt

Cons:

alles war sehr gut

2026-02-12 via Nuitee
Özlem couple de
5
2026-02-09 via Nuitee
K
Kathrin couple de
8
2026-02-09 via Nuitee
I
Iris solo_traveller de
10
Perfekt!
Pros:

Für mich hat alles perfekt gepasst- super Lage, angenehme Atmosphäre im Hotel, super nettes Personal, leckeres Frühstück, empfehlenswerte Möglichkeit, einen Tiefgaragenstellplatz zu mieten.
Ich komme gerne wieder!

2026-01-31 via Nuitee
A
Annette family_with_children de
8
Pros:

Die Lage des Hotels ist für unseren Bedarf (Nähe zu unseren Kindern in HH) optimal, die Verkehrsverbindungen in die Innenstadt sind sehr gut, selbst fußläufig hat man einen sehr schönen Spaziergang an der Alster in die Innenstadt. Das Haus ist erfreulich ruhig. Wichtig: die hauseigene Tiefgarage wenige Schritt vom Hotel entfern!

Cons:

Keine Verbesserungsvorschläge.

2026-01-30 via Nuitee
W
Wolfgang solo_traveller my
8
Thank you for a wonderful stay with great support
Pros:

Comfort, location, service were all great and breakfast was magnificent.

2026-01-29 via Nuitee
M
Markus couple de
8
2026-01-29 via Nuitee
D
Dietrich couple de
7
I. O.
Pros:

Gut

Cons:

Etwas in die Jahre gekommen

2026-01-29 via Nuitee
M
Matthias solo_traveller de
8
2026-01-29 via Nuitee
M
Maria solo_traveller es
10
2026-01-25 via Nuitee
C
Christine solo_traveller de
9
Pros:

Zentral, Umgebung alles was man braucht ,Zentrum ganz in der Nähe

Cons:

Es gibt keine Parkplätze, man sollte besser einen Tiefgaragenplatz mieten

2026-01-25 via Nuitee
S
Steve solo_traveller se
8
2026-01-20 via Nuitee
B
Beata solo_traveller de
8
Pros:

Außergewöhnliche Freundlichkeit des Personals. Sehr zuvorkommend. Werde sicher nochmal buchen!

Cons:

Das Hotel ist insgesamt etwas in die Jahre gekommen. Dies tat allerdings dem Aufenthalt keinen Abbruch.

2026-01-19 via Nuitee
S
Silke solo_traveller de
7
2026-01-19 via Nuitee
S
Sabrina family_with_children de
8
Ideal für ein Wochenende in Hamburg
Pros:

Die Lage war für uns perfekt! Alles war gut zu erreichen und das Personal sehr freundlich!

2026-01-19 via Nuitee
M
Marion solo_traveller gb
10
Just what I needed
Pros:

Very clean and large room, very quiet, friendly staff and good breakfast. Very comfortable bed. Would definitely recommend and book again.

Cons:

Can’t think of anything

2026-01-12 via Nuitee
C
Christa couple de
9
Immer wieder gerne 👍
Pros:

Das Hotel liegt mitten im Stadtteil Winterhude, sehr zentral, man kommt mit der Straßenbahn in 15 Minuten in die Innenstadt. Die Aussenalster ist auch schnell zu erreichen und von dort kann man zu Fuß gleichfalls gut in die Innenstadt gehen.
Es gibt in unmittelbarer Nähe sehr viele Restaurants.

Cons:

Die Bäder könnten mal ein Update bekommen

2026-01-06 via Nuitee
A
Alexandra solo_traveller de
8
2026-01-02 via Nuitee
H
Hanne couple dk
8
Pros:

Virkelig hjælpsomt og imødekommende personale

2026-01-01 via Nuitee
A
Ali couple lb
9
2025-12-31 via Nuitee