Hotel Bee Fang

Hotels
6.3 (2981 reviews)
Kirchenallee 26 , Hamburg , de

Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable bed
Cons:
Cleanliness issues
Small rooms
Lack of amenities

Categories

Cleanliness
5.01
Received negative feedback regarding cleanliness, specifically bad odors in rooms and poor toilet conditions.
Service
7.48
Generally positive comments about staff being friendly and helpful, although some comments on lack of personnel.
Location
8.02
Repeatedly mentioned as a positive aspect, convenient and central location.
Room Quality
5.47
Negative sentiments about room size and issues with heating and functionality.
Amenities
6
Adequate amenities reported, but issues with missing items like shampoo and no mini fridge.
Value for Money
5.96
Compared to the cost, guests felt the value was lacking based on room quality and amenities.
Food and Beverage
6.01
No remarks specifically, but breakfast options were mentioned as lacking.
Overall Experience
6.48
Mixed feedback overall; some enjoyed their stay for the location and staff, but substantial issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:50

Property Description

Convenient Location
Located in Hamburg’s vibrant St. Georg district, Hotel Bee Fang is just a stone's throw away from Hamburg Main Station, offering excellent public transport links for easy exploration of the city.

Comfortable Accommodation
The warmly furnished rooms at Bee Fang Hamburg are equipped with digital TV, a desk, and most feature a private bathroom with a shower, ensuring a cozy and relaxing stay for guests.

Vibrant Surroundings
Situated on the lively Lange Reihe, guests can immerse themselves in the local culture with an array of restaurants, bars, and artists' cafés at their doorstep. Additionally, the hotel is a short walk from the picturesque Alster Lake and the popular Mönckebergstraße shopping street.

Ready to experience the vibrant city of Hamburg? Book your stay at Hotel Bee Fang now!

Important information:

Please note that if you arrive after 18:00 you must contact the hotel in advance. Contact information is provided after booking in the confirmation email.

Currently we do not offer breakfastPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 9 years old stay for € 20 per person per night when using an existing bed.
    Children from 10 years old to 15 years old stay for € 30 per person per night when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.3
Based on 2981 reviews
Cleanliness: 5.01
Service: 7.48
Location: 8.02
Room Quality: 5.47
Amenities: 6
Value for Money: 5.96
Food and Beverage: 6.01
Overall Experience: 6.48
B
Beinroth solo_traveller de
7
Pros:

Die Lage ist unschlagbar! Das Personal super freundlich!

2026-06-06 via Nuitee
C
Claudia solo_traveller de
6
2026-06-06 via Nuitee
K
Katja solo_traveller de
8
Sehr angenehmer Aufenthalt in top Lage!!!
Pros:

In unmittelbarer Nähe des Hauptbahnhofes. Sehr freundlicher Empfang und unkompliziertes An- und Abreisen. Ich komme gerne wieder in dieses Hotel!!

Cons:

Das Bad war ein wenig eng, mit dem Waschbecken außerhalb des Badezimmers. Dafür aber ein sehr großes Zimmer.

2026-06-04 via Nuitee
H
Hector Vladimir family_with_children pe
6
2026-06-03 via Nuitee
V
Vaclav solo_traveller de
3
2026-06-03 via Nuitee
S
Sven solo_traveller de
7
2026-06-03 via Nuitee
M
Mariam solo_traveller de
1
2026-06-03 via Nuitee
S
Shuja solo_traveller de
1
2026-06-02 via Nuitee
R
Romain solo_traveller fr
9
2026-06-02 via Nuitee
E
Erhan couple de
5
Absolut respektlos! Stammkunden werden hier wie ein Störfaktor behandelt.
Pros:

Die Suite an sich war geräumig und komfortabel, aber das unverschämte Verhalten des Personals hat alles komplett ruiniert.

Cons:

Das Rezeptions- und Buchungsteam verhielt sich absolut unhöflich, arrogant und unprofessionell. Statt Kundenprobleme zu lösen, decken sich die Mitarbeiter gegenseitig und weisen den Kunden ab. Beim Thema Parken wurde uns explizit ein kostenloses Parken zugesagt ("Kein Problem") und die Karte validiert. Am Abreisetag wurde dieses Versprechen jedoch ignoriert, und es wurden in einem herablassenden Ton 24 Euro von uns verlangt. Es geht mir absolut nicht um das Geld, sondern um das gebrochene Wort und die respektlose Art und Weise, wie man vor den Augen meines Gastes mit uns umgegangen ist. Das Management ignoriert E-Mails und schickt nur automatisierte Werbemails. Als Stammkunde eine absolute Demütigung!

2026-06-01 via Nuitee
R
Robert couple ua
1
2026-05-31 via Nuitee
M
Melanie family_with_children de
7
Gab alles was man braucht, Zimmer sauber und Personal freundlich.
Pros:

Zentral und gut gelegen , Personal sehr freundlich

Cons:

Preis Leistung völlig in Ordnung

2026-05-31 via Nuitee
R
Ralf solo_traveller de
9
2026-05-30 via Nuitee
S
Saliha Nur couple de
5
2026-05-30 via Nuitee
E
Erica solo_traveller gb
10
Posizione molto comoda, bella piazza tranquilla vicino alla stazione
Pros:

Molto vicino alla stazione centrale, ma in una piazza sicura e ben illuminata

2026-05-30 via Nuitee
M
Marc solo_traveller de
5
Geeignet, um sehr zentral und solide in Hamburg zu übernachten. Jedoch nichts zum Wohlfühlen oder Genießen.
Pros:

Nur wenige Meter vom Hauptbahnhof entfernt, verfügt das Hotel über eine perfekte Lage.
Das Personal ist freundlich und hilfsbereit. Man fühlt sich wirklich willkommen.
Das Zimmer war sauber und das Bett bequem.

Cons:

Die Zimmer müssen dringend renoviert werden! Alles ist völlig verlebt und heruntergekommen: die Tapete ist abgewetzt, die Fußleisten fehlen, die Fliesen der Nasszelle sind uralt etc.
Das, was wohl zuletzt renoviert wurde, ist halbherzig gemacht, ohne ästhetisches Gespür oder besonderes handwerkliches Geschick ausgeführt.
Durch den abgewohnten Zustand wirkt das Zimmer schmutzig, obwohl es an der Zimmerreinigung nichts auszusetzen gibt.
Die Nasszelle ist eng und eigentlich in der Form nicht mehr zeitgemäß.
Ein weiteres Problem ist die extreme Lärmbelästigung nachts durch die umliegenden Kneipen und den belebten Platz vor dem Hotel. Die Fenster wirken nicht schallisolierend.

2026-05-30 via Nuitee
S
Sascha solo_traveller de
8
2026-05-30 via Nuitee
P
Peter solo_traveller se
7
2026-05-28 via Nuitee
A
ali couple so
4
2026-05-27 via Nuitee
O
Ozan solo_traveller it
8
Good
Pros:

Location was great!
Room was clean, and each day it was cleaned.
Also was able to check in via whatsapp even though the entry desk was closed when I arrived. (1 a.m)
Very good pricing.
Super friendly staff.

Cons:

The building is a bit old.
The room is a bit small.
I had to ask to the receptionist for a hairdryer.
No goodies in the bathroom (toothpaste, shampoo etc.)

But all of these were expected, it is a hotel in a good location with a cheap price.

2026-05-26 via Nuitee