Atour Hotel Zhangjiajie Tianmen Mountain Cable Car Station Walking Distance to Tianmen Gate Scenic Spot, Mountain View Room

Hotels
9.1 (67 reviews)
Zhangjiajie Yongding District Guanliping Office Guanliping Community Danda Plaza Apartment , Zhangjiajie , cn

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Spacious and clean rooms
Friendly staff
Cons:
Cigarette smell in common areas
No air conditioning
Language barrier with staff

Categories

Cleanliness
8.35
Many reviews noted cleanliness but there were complaints about cigarette smell in non-smoking areas.
Service
9.32
Staff were described as nice and accommodating, though language barriers were noted.
Location
10
Multiple reviews highlighted the hotel's proximity to the cableway and surrounding amenities.
Room Quality
9.31
Guests mentioned spacious and modern rooms with comfortable bedding.
Amenities
8.84
The presence of washers/dryers and comfortable furnishings were appreciated.
Value for Money
8.8
Overall satisfaction for the price paid, especially considering location.
Food and Beverage
8.85
Breakfast was acceptable, though some might not prefer the Asian options available.
Overall Experience
9.34
Many guests had a positive experience, particularly with location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:45

Property Description

Prime Location

Situated in the heart of Zhangjiajie, Atour Hotel Zhangjiajie Tianmen Mountain offers easy access to popular attractions like Zhangjiajie National Forest Park and Tianmen Mountain. Guests can explore the beauty of Baofeng Lake and Yuanjiajie with convenience.

Comfortable Accommodation

Experience comfort in every corner of our guest rooms, equipped with a cozy seating area, TV, air conditioning, and a functional desk. Relax and unwind after a day of sightseeing in Zhangjiajie.

Local Expertise

Our dedicated reception team is ready to enhance your stay with valuable tips and recommendations about the area. Discover hidden gems like Zixia Taoist Temple and Suoxiyu for a truly immersive experience.

Book your stay at Atour Hotel Zhangjiajie Tianmen Mountain now for an unforgettable adventure in Zhangjiajie!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 67 reviews
Cleanliness: 8.35
Service: 9.32
Location: 10
Room Quality: 9.31
Amenities: 8.84
Value for Money: 8.8
Food and Beverage: 8.85
Overall Experience: 9.34
M
Maxim • extended_group • il
10
Amazing hotel
Pros:

Excellent hotel with a spacious, comfortable room and a fantastic location. It's just a short walk to the cable car, with plenty of restaurants and shops nearby. The breakfast was good with a nice selection of European food, and overall it was a great place to stay.

2026-07-15 • via Nuitee
A
Adam • family_with_children • pl
9
Pros:

Bardzo czysto i miły personel . Byłem tam dwa razy i za każdym razem poziom obsługi bez zmian i bez zarzutu ....

2026-07-08 • via Nuitee
N
Nyuk Yen • couple • th
10
Convenient stay
Pros:

Location is good.. to explore Tianmen mountain .. , surrounded by shops . Staff is friendly

2026-07-08 • via Nuitee
M
Maria • couple • es
9
Gran hotel
Pros:

Buena ubicación, a pocos metros del teleferico(linea A) para subir a la montaña Tianmen. Cerca hay restaurantes y muchas tiendas.
Super limpio, buenas instalaciones. Servicio de lavandería gratuito, donde una trabajadora de encargar(al menos por lavandería noche) de pasarte la ropa de la lavadora a la secadora, y cuando todo este listo te lo deja en la
Puerta de la habitación. Maravilloso!

Cons:

Todo correcto

2026-06-26 • via Nuitee
S
Santosh Gangadhar • extended_group • in
10
Good and polite staff , rooms were nice too !
Pros:

Great location and helpful and polite staff

Cons:

Everything was great

2026-06-22 • via Nuitee
P
Pik Fong • extended_group • au
9
2026-06-17 • via Nuitee
L
Lynsay • solo_traveller • ae
10
Perfect location for tianmen mountain cableway
Pros:

Right by the cableway so very easy to get to Tianmen mountain

Cons:

A bit of construction on the new cableway station but couldnt hear any noise

2026-06-11 • via Nuitee
O
On Ki • couple • au
10
2026-05-24 • via Nuitee
M
maria alejandra • extended_group • ar
10
Pros:

Excelente ubicación. Excelentes instalaciones. No solo tienen laundry sino que te dan el jabón para que puedas lavar tu ropa sin costo alguno. Se ocupan de que tengas agua para beber todo el tiempo. La atención del personal es excelente

2026-05-12 • via Nuitee
P
Peter Li88 • solo_traveller • gb
10
Pros:

It was my first stay in a Atour hotel, it turned out to be a good experience. The staff were very friendly and helpful and the room was spacious and clean. Tea and coffee were provided with kettle and a teapot. The location was good wit lots of shops and restaurants and crucially it was close to the cable car to tianmenshan.

Cons:

none

2026-05-06 • via Nuitee
S
Stephanie • couple • sg
8
2026-05-06 • via Nuitee
I
Isabela • couple • ie
10
I would book it again
Pros:

Everything, the room is really good, the breakfast is perfect

2026-04-29 • via Nuitee
P
Philip • solo_traveller • ca
10
2026-04-21 • via Nuitee
M
Maria Jose • couple • es
10
Estancia perfecta
Pros:

Todo. Ubicación excelente con mucha vida alrededor

Cons:

Todo correcto

2026-04-14 • via Nuitee
D
Diana • couple • co
10
Cons:

The staff didn’t speak english or other language so they always need to use translation with phone hmm,

2026-04-03 • via Nuitee
S
Sue • couple • my
10
2026-01-01 • via Nuitee
J
Jhony Alexander • solo_traveller • co
10
2026-01-01 • via Nuitee
P
Patrick • couple • de
10
2025-12-29 • via Nuitee
A
Anne-Marie • couple • dk
9
Pros:

Rigtig fint og stort værelse. God komfort, rengøring og værelser føltes meget luksuriøst.

Cons:

Selve bygningen var slidt. Beliggenheden tæt på Tianmen kabinelift, men ellers var området ikke spændende. Det var mere følelsen i byen end selve hotellet

2025-12-28 • via Nuitee
G
Galbusera • couple • it
10
Pros:

Bellissima struttura. Posizione ottima per visitare la città e come punto di appoggio per Tiamen mountain e il National forest park.

2025-12-25 • via Nuitee