Atour Hotel the Tianmen Mountain Cableway Station Yongding District, ZHANGJIAJIE

Hotels
9.1 (71 reviews)
Zhangjiajie Yongding District Guanliping Office Guanliping Community Danda Plaza Apartment , Zhangjiajie , CN
+86 744 8123 3330

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Spacious and clean rooms
Friendly staff
Cons:
Cigarette smell in common areas
No air conditioning
Language barrier with staff

Categories

Cleanliness
8.35
Many reviews noted cleanliness but there were complaints about cigarette smell in non-smoking areas.
Service
9.32
Staff were described as nice and accommodating, though language barriers were noted.
Location
10
Multiple reviews highlighted the hotel's proximity to the cableway and surrounding amenities.
Room Quality
9.31
Guests mentioned spacious and modern rooms with comfortable bedding.
Amenities
8.84
The presence of washers/dryers and comfortable furnishings were appreciated.
Value for Money
8.8
Overall satisfaction for the price paid, especially considering location.
Food and Beverage
8.85
Breakfast was acceptable, though some might not prefer the Asian options available.
Overall Experience
9.34
Many guests had a positive experience, particularly with location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:45

Property Description

Prime Location

Situated in the heart of Zhangjiajie, Atour Hotel Zhangjiajie Tianmen Mountain offers easy access to popular attractions like Zhangjiajie National Forest Park and Tianmen Mountain. Guests can explore the beauty of Baofeng Lake and Yuanjiajie with convenience.

Comfortable Accommodation

Experience comfort in every corner of our guest rooms, equipped with a cozy seating area, TV, air conditioning, and a functional desk. Relax and unwind after a day of sightseeing in Zhangjiajie.

Local Expertise

Our dedicated reception team is ready to enhance your stay with valuable tips and recommendations about the area. Discover hidden gems like Zixia Taoist Temple and Suoxiyu for a truly immersive experience.

Book your stay at Atour Hotel Zhangjiajie Tianmen Mountain now for an unforgettable adventure in Zhangjiajie!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 71 reviews
Cleanliness: 8.35
Service: 9.32
Location: 10
Room Quality: 9.31
Amenities: 8.84
Value for Money: 8.8
Food and Beverage: 8.85
Overall Experience: 9.34
M
Mauricio • couple • br
10
Ótima opção, com destaque para conforto, localização e café da manhã.
Pros:

Excelente. Localização ótima, a 6min da estação de teleférico Tianmen.
Confortável, quartos novos, café da manhã com boa variedade.

Cons:

As atendentes da recepção poderiam ser um pouco mais simpaticas. Não nos faltaram com respeito e atenção, foram só um pouco mais "sérias".
De resto, nada a reclamar.

2026-10-23 • via Nuitee
G
Georg Long Fei • couple • at
9
Pros:

Great breakfast, very close to the cable car

Quiet rooms, great breakfast!

2026-10-23 • via Nuitee
A
ALFONSO • couple • es
10
Un gran hotel con habitaciones amplias, bien localizado!!!!
Pros:

De toda nuestra estancia en China ( 11 hoteles) fue uno de los mejores. Cama confortable y habitación de muy buen tamaño. Todo muy nuevo y cuidado junto con un buen servicio por parte de los trabajadores. Sin duda lo recuerdo por encima de muchos hoteles porque además la relación calidad y precio es muy buena. La localización no puede ser mejor para visitar la montaña de Tianmen. Muchas gracias!

Cons:

Todo muy bien

2026-10-23 • via Nuitee
A
Ana Carolina • extended_group • br
10
Surpreendente
Pros:

Maravilhoso! Quarto muito bonito e limpo. Café da manhã com várias estações de comida, oriental e ocidental.

2026-10-17 • via Nuitee
S
stephane • solo_traveller • fr
8
Pros:

J'ai aimé l'emplacement qui est très bien situé a côté du câble way et a 10 minutes de l'aéroport

Cons:

La clim qui fonctionne mais pas a moins de 25 degrés

2026-10-13 • via Nuitee
A
Archie • solo_traveller • mv
10
Pros:

The place was super clean. Good location

2026-09-14 • via Nuitee
W
Wenny • extended_group • us
9
Excellent
Pros:

The room and the bed also location very convenient to go to Tianmen mountain . And the staff really nice . I would come back again or I will recommend to my friend

Cons:

Location and good reviews

2026-09-14 • via Nuitee
Álvaro • couple • es
9
2026-09-14 • via Nuitee
G
Gene • couple • gb
8
2026-09-13 • via Nuitee
M
Matthew • couple • nz
10
2026-09-09 • via Nuitee
C
Camilla • solo_traveller • nz
9
Great stay.
Pros:

Loved the shower!!!! And the hotel is in a great location.

2026-09-05 • via Nuitee
A
Abo_abdullah1 • solo_traveller • sa
8
2026-08-20 • via Nuitee
M
MAJDA • family_with_children • es
9
2026-08-20 • via Nuitee
A
AHMAD • family_with_children • sa
9
اقامة ممتازة
Pros:

الفطور جيد يوجد بيض مقلي ومسلوق وبعض المخيوزات
الغرفة نظيفة وجديده والغرفة حجمها وسط
ويوجد بالفندق خدمة غسيل الملابس المجاني
موقع الفندق وسط البلد قريب من التلفريك
يوجد بقالات وصيدلية ومطاعم
يوجد بالقرب من الفندق ماكدونالدز وستاربكس وبيتزا هت على 20 دقيقة مشي او خمس دقائق بالسيارة

2026-08-13 • via Nuitee
A
Alessia • couple • it
10
Perfetto
Pros:

Tutto perfetto: dalla camera, alla gentilezza dello staff, alla posizione, al servizio lavanderia. Consiglio assolutamente.

Cons:

Unica cosa: non effettuano colazione internazionale ma fa parte dell’esperienza.

2026-08-05 • via Nuitee
A
Alessia • couple • it
10
Fantastico
Pros:

Nulla da dire: dallo staff, alla pulizia delle camere, alla gentilezza del personale, al servizio di lavanderia. Situato praticamente accanto alla stazione dei bus per partire sulla cima del monte T! Ci siamo trovati benissimo!

Cons:

Unica cosa, abbiamo rinunciato alla colazione perché non c’erano opzioni intercontinentali ma è lo spirito dell’hotel.

2026-08-04 • via Nuitee
M
Maxim • extended_group • il
10
Amazing hotel
Pros:

Excellent hotel with a spacious, comfortable room and a fantastic location. It's just a short walk to the cable car, with plenty of restaurants and shops nearby. The breakfast was good with a nice selection of European food, and overall it was a great place to stay.

2026-07-15 • via Nuitee
N
Nyuk Yen • couple • th
10
Convenient stay
Pros:

Location is good.. to explore Tianmen mountain .. , surrounded by shops . Staff is friendly

2026-07-08 • via Nuitee
A
Adam • family_with_children • pl
9
Pros:

Bardzo czysto i miły personel . Byłem tam dwa razy i za każdym razem poziom obsługi bez zmian i bez zarzutu ....

2026-07-08 • via Nuitee
M
Maria • couple • es
9
Gran hotel
Pros:

Buena ubicación, a pocos metros del teleferico(linea A) para subir a la montaña Tianmen. Cerca hay restaurantes y muchas tiendas.
Super limpio, buenas instalaciones. Servicio de lavandería gratuito, donde una trabajadora de encargar(al menos por lavandería noche) de pasarte la ropa de la lavadora a la secadora, y cuando todo este listo te lo deja en la
Puerta de la habitación. Maravilloso!

Cons:

Todo correcto

2026-06-26 • via Nuitee