Hôtel De Sers Champs Elysées Paris

Hotels
8.6 (331 reviews)
41 Avenue Pierre 1er de Serbie , Paris , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Staff kindness
Room size
Cons:
Cleanliness issues
Poor service follow-up
High prices for quality of amenities

Categories

Cleanliness
6.65
Multiple reviews mentioned poor cleanliness including mosquitos and flies in the bathroom.
Service
9.62
Mixed sentiment with some positive notes on staff kindness but reports of inadequate follow-up on issues.
Location
10
Consistently praised across multiple reviews for being in a great area.
Room Quality
8.66
Some rooms received praise, but others reported significant issues.
Amenities
9.11
Amenities were critiqued, especially the fitness center being too small.
Value for Money
7.64
Reported dissatisfaction with the value received for the price paid.
Food and Beverage
7.1
Complaints about breakfast quality and pricing.
Overall Experience
10
Overall experience varied greatly with some positive aspects but significant issues that affected some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:29

Property Description

Luxurious 19th-Century Mansion: Hotel de Sers, a stunning 19th-century mansion near Champs Elysees, offers a unique blend of historic charm and modern luxury.

Elegant Rooms and Suites: Each air-conditioned room at Hotel de Sers is designed with Italian marble bathrooms and top-notch amenities, providing a comfortable and lavish stay. The suites boast breathtaking views of Paris, adding a touch of magic to your experience.

Exquisite Dining and Relaxation: Indulge in gourmet cuisine at the hotel's restaurant overlooking a picturesque courtyard, or sip on expertly crafted cocktails at the sophisticated S'Bar. Unwind in the sauna and hammam, or pamper yourself with a relaxing massage arranged by the hotel.

Ready to immerse yourself in luxury at Hotel de Sers? Book your stay now and experience Paris in style!

Important information:

Please note that bookings of 6 or more rooms may be subject to special conditions and supplements.

Please note that an amount equal to your first night's stay may be pre-authorized on your credit card after reservation.

The property offers private access to the spa for 45 minutes which needs to be booked prior to arrival.

Please note that an overall 5% employe benefit charge will be added to your bill upon departure and the property does not accept payment by check.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 150 per person per night when using an existing bed.
    People 4 years old and over stay for € 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 70 per day.

Location

Guest Reviews

8.6
Based on 331 reviews
Cleanliness: 6.65
Service: 9.62
Location: 10
Room Quality: 8.66
Amenities: 9.11
Value for Money: 7.64
Food and Beverage: 7.1
Overall Experience: 10
A
ALEXANDRA solo_traveller br
9
Tres bonne experience
Pros:

Localisation parfaite, salle de sport

Cons:

Le petit déjeuner n’a pas le choix digne d’un hotel 5 etoiles.

2026-03-20 via Nuitee
T
Tony Uwaezuoke solo_traveller ng
9
2026-03-17 via Nuitee
Özgüven couple tr
10
2026-02-27 via Nuitee
S
Sunghoon couple kr
8
2026-02-25 via Nuitee
E
Ekaterina couple ru
9
2026-02-24 via Nuitee
F
Fahad solo_traveller sa
10
2026-02-11 via Nuitee
F
Fahad solo_traveller sa
10
2026-02-11 via Nuitee
A
Artur solo_traveller hu
10
2026-02-10 via Nuitee
H
HESSA solo_traveller ae
10
Sophisticated
Pros:

As a frequent traveler who typically favors the Rue Saint-Honoré district, I chose to stay in the Champs-Élysées area for a change of pace and the experience was truly exceptional

The hotel’s management sets a high standard for hospitality from the outset, their proactive outreach regarding my arrival and landing schedule ensured a seamless transition process to the hotel, It is rare to find such meticulous attention to detail before one even sets foot in the lobby

The accommodations were a perfect blend of elegance and function. Despite the vibrant energy of the surrounding neighborhood, the rooms provided a remarkably quiet and pristine sanctuary.

The staff's demeanor was exemplary, always professional, friendly, genuinely supportive, and consistently attentive to every requirement

For those accustomed to the refined atmosphere of the 1st Arrondissement, the hotel offers a compelling alternative with its superior service and tranquil environment and I look forward to my next stay

2026-02-10 via Nuitee
M
Mousab couple sa
10
2026-02-09 via Nuitee
I
Ibrahim couple sa
10
تجربة جميلة
Pros:

موقع الفندق مميز

Cons:

السعر

2026-01-28 via Nuitee
E
Ender Bahadır couple tr
5
Cons:

I sent a message via booking.com to her my invoice

First reservation manager asked my email to share the invoice. İ shared my email adress.

Than they didnt send and ı had to ask again about my invoice. İ asked via bookşng.com application.

Answer was weird because they asked me to send an email.

İ told them I already shared my email adress. You can directly send.

They didnt send. This is also part of the Service.

Why did we lose all this time ?

2026-01-26 via Nuitee
A
Amine couple ma
8
2026-01-26 via Nuitee
D
Daniela family_with_children rs
10
2026-01-26 via Nuitee
K
KATIA couple fr
9
2026-01-25 via Nuitee
C
Christiane couple nl
8
Excellent location, high end fit-out and welcoming staff!
Pros:

Excellent location and classy, Paris feel interior accompanied by extremely welcoming and helpful front staff.

Cons:

N/A

2026-01-21 via Nuitee
A
alihusayn solo_traveller ae
10
2026-01-19 via Nuitee
L
loubna solo_traveller ma
9
2026-01-19 via Nuitee
R
Rayan family_with_children sa
9
2026-01-19 via Nuitee
M
Mehmet Selim solo_traveller tr
8
2026-01-19 via Nuitee