The Z Hotel Soho

Hotels
•
Z Hotels
8 (6878 reviews)
17 Moor Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable bed
Cons:
Small rooms
High prices
Inconsistent service

Categories

Cleanliness
7.64
Many reviews highlighted the hotel as clean, but some expressed issues with bathroom conditions.
Service
8.61
Staff were generally friendly and accommodating, though there were isolated complaints about specific situations.
Location
9.15
Numerous reviews emphasized the fantastic location, especially for theater access.
Room Quality
7.1
Although some rooms were described as comfortable, many complaints were made about size and quality.
Amenities
8.13
Included clean facilities and reasonable offerings, but some reviews indicated areas needing renovation.
Value for Money
7.09
Reviews indicated that the prices were high given the room sizes and conditions.
Food and Beverage
8.14
Positive mentions of cafes and overall quality of food, although some found it expensive.
Overall Experience
8.11
Overall sentiment was positive but with important considerations on room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:17

Property Description

Luxurious Compact Accommodation in the Heart of London's West End
The Z Hotel Soho offers a stylish and modern stay in the vibrant West End area of London. With major attractions just steps away, including Leicester Square and Covent Garden, guests can immerse themselves in the city's bustling atmosphere.

Modern Amenities for Comfort and Convenience
Each room at The Z Hotel Soho features handcrafted beds, a 40-inch Samsung HD TV with free Sky Sports and Movie channels, free WiFi, and an en-suite shower room with complimentary toiletries. The thoughtful additions of under-bed storage and wall-mounted hanging space enhance the comfort of your stay.

Delightful Dining Options and Courtyard Experience
Start your day with a delicious continental breakfast at The Z Café, offering a variety of fresh pastries, fruits, and hot dishes. Guests can also enjoy a selection of salads, sandwiches, and savoury items throughout the day. In the summer, unwind in the hotel courtyard with food and drinks, creating a memorable dining experience.

Book now for a luxurious and convenient stay at The Z Hotel Soho in the heart of London's vibrant West End.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 6878 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
P
Paul • solo_traveller • gb
8
2026-05-16 • via Nuitee
S
Samuel • couple • us
7
When Location is Everything, it's the Z for Me
Pros:

It's Soho, so it's all about the location. This hotel is right in the middle of all the action - Leicester Square, Chinatown, Covent Garden, Denmark Street - all within steps of the place. Staff are very inviting and considerate of our needs, including holding on to our bags after checkout so we could get in some last minute sightseeing.

Cons:

Well, location is everything - but here you get a bed, shower, mini-sink, toilet, and 8 sq.ft. of walking space. If you are single, you can maybe manage. As a couple, we would literally crawl over each other moving from bed to bath.

2026-05-16 • via Nuitee
F
Fordham • couple • gb
6
2026-05-16 • via Nuitee
E
Evamaria • solo_traveller • se
6
Bra för en person 1-2 nätter.
Pros:

Läget och sängen

Cons:

Det är slitet. Få lampor och få eluttag.

2026-05-15 • via Nuitee
S
Simon • couple • gb
8
2026-05-15 • via Nuitee
R
R7186ZZmarkr • Solo travel • Matlock, Derbyshire, England
4
Pokey
Pros:

Great central location is the only redeeming feature.
The rooms are worse than student accommodation, you can almost lie in bed and touch the toilet and there are no windows, claustrophobic cell would be a better description.
No wardrobe just hooks on the wall and certainly not enough room to turn over in bed.
TV channels are minimal not en bbc or ITV.
Great location and provided you don’t spend any time awake in the room you’ll be fine, not cheap and never again for me

2026-05-14 • via Tripadvisor
J
Jackie, Swansea • solo_traveller • gb
8
Convenient and clean!
Pros:

Central to where we were visiting. Very friendly staff. Very clean. Excellent breakfast choices.

Cons:

The room was a little cramped, with the bed being up against a wall.

2026-05-14 • via Nuitee
P
Phoebe • solo_traveller • gb
2
2026-05-13 • via Nuitee
L
Laszlo • extended_group • hu
8
Nice location
Pros:

Great location, very helpful staff. Bed and bathroom was nice.
Breakfast was also the same, You would expect in London. Nice warm dishes as well.
Can only be recommended.

2026-05-13 • via Nuitee
J
Jourdan • couple • us
8
2026-05-13 • via Nuitee
F
franksW670NF • Business
10
Best Hotel in Soho
Pros:

Very nice Hotel very Clean, Rooms and Awesome Service

2026-05-12 • via Tripadvisor
J
Journeyer78 • Solo travel • Orlando, Florida
10
Excellent Location!
Pros:

I stayed at The Z Hotel Soho for 8 nights and had a great experience. The location is perfect, and my room was clean, modern, yet cozy. The 24/7 café was incredibly convenient, especially on a late night when I hadn’t eaten.

I had one minor issue during my stay, but it was resolved immediately by Swetha, who provided excellent customer service. Her help really stood out.

Overall, a comfortable stay in an unbeatable location. I would recommend it and stay there again in the future.

2026-05-12 • via Tripadvisor
E
Emma • solo_traveller • gb
7
great stay again, looking forward to being back
Pros:

ideal location - perfect for short stays - very friendly and helpful staff

Cons:

I didn't really like being in a room that had no window.

2026-05-12 • via Nuitee
K
klaus • solo_traveller • ch
8
Perfect!
Pros:

Top Lage, hatte ein sehr gutes Zimmer, sehr aufgeräumt.

Cons:

Vielleicht etwas laut, aber das muss man aushalten, wenn man mitten in Soho unterkommen will.

2026-05-12 • via Nuitee
N
Nick • solo_traveller • it
10
Great friendly staff
Pros:

Good building

Cons:

Location

2026-05-12 • via Nuitee
C
Christopher • couple • au
7
Enjoyable stay, great location, a little over priced.
Pros:

Location, friendly staff, air conditioned and modern.

Cons:

Rooms are a bit tight for two, room maintenance was a bit substandard, should be a waning to people who suffer claustrophobia that the rooms with no windows can be quite triggering, and are not recommended.

2026-05-11 • via Nuitee
Z
Zuzanna • couple • no
6
For the price i guess it is great, if you like the sound of the city.
Pros:

The location of the property is good. Close to shops, Oxford Street and a few Underground stations. Easy to communicate.

Cons:

It is crazy loud. Which you should expect from the location but still very loud even with windows closed. The room was tiny and the air circulation has left a lot to wish for.

2026-05-11 • via Nuitee
S
Sharon • couple • gb
2
Location was excellent - but would not return due to rooms being insufficient
Pros:

The location

Cons:

The bed was far to small (not long enough to stretch legs out)
The aircon was not working and we asked the front desk to help, but upon arrival to the room the aircon was still not functioning

2026-05-11 • via Nuitee
N
Nicola • solo_traveller • it
6
2026-05-11 • via Nuitee
A
Andrew • family_with_children • gb
8
Pros:

The location and the facilities

Cons:

I couldn't close the window properly and there was some works going on really early in the morning

2026-05-10 • via Nuitee