The Z Hotel Soho

Hotels
•
Z Hotels
8 (6673 reviews)
17 Moor Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable bed
Cons:
Small rooms
High prices
Inconsistent service

Categories

Cleanliness
7.64
Many reviews highlighted the hotel as clean, but some expressed issues with bathroom conditions.
Service
8.61
Staff were generally friendly and accommodating, though there were isolated complaints about specific situations.
Location
9.15
Numerous reviews emphasized the fantastic location, especially for theater access.
Room Quality
7.1
Although some rooms were described as comfortable, many complaints were made about size and quality.
Amenities
8.13
Included clean facilities and reasonable offerings, but some reviews indicated areas needing renovation.
Value for Money
7.09
Reviews indicated that the prices were high given the room sizes and conditions.
Food and Beverage
8.14
Positive mentions of cafes and overall quality of food, although some found it expensive.
Overall Experience
8.11
Overall sentiment was positive but with important considerations on room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:17

Property Description

Luxurious Compact Accommodation in the Heart of London's West End
The Z Hotel Soho offers a stylish and modern stay in the vibrant West End area of London. With major attractions just steps away, including Leicester Square and Covent Garden, guests can immerse themselves in the city's bustling atmosphere.

Modern Amenities for Comfort and Convenience
Each room at The Z Hotel Soho features handcrafted beds, a 40-inch Samsung HD TV with free Sky Sports and Movie channels, free WiFi, and an en-suite shower room with complimentary toiletries. The thoughtful additions of under-bed storage and wall-mounted hanging space enhance the comfort of your stay.

Delightful Dining Options and Courtyard Experience
Start your day with a delicious continental breakfast at The Z Café, offering a variety of fresh pastries, fruits, and hot dishes. Guests can also enjoy a selection of salads, sandwiches, and savoury items throughout the day. In the summer, unwind in the hotel courtyard with food and drinks, creating a memorable dining experience.

Book now for a luxurious and convenient stay at The Z Hotel Soho in the heart of London's vibrant West End.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 6673 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
M
Mat • family_with_children • gb
8
Great for Theatre land.
Pros:

Proximity to theatre and China Town. Tubes close.

Cons:

Room was very small and felt claustrophobic. No real window didn't help.

2026-04-11 • via Nuitee
B
Benny • solo_traveller • be
7
Mooi maar compact :)
Pros:

Propere, vrij moderne kamers. Vriendelijk en behulpzaam personeel.

Cons:

Het ontbijt was lekker maar beperkte keuze.
Heel compacte kamers maar da's waarschijnlijk in veel plaatsen in Londen het geval.

2026-04-11 • via Nuitee
H
Heinz • solo_traveller • ch
5
Pros:

Zentrum der Action! ++

Cons:

Zimmer direkt auf grosse laute Kreuzung (Shaftesbury Avenue)
Fenster ungenügend verschliessbar
Duschkabine ohne Verschluss, alles nass

2026-04-11 • via Nuitee
R
Ruth • solo_traveller • ie
7
Pros:

The location is perfect. The staff are nice. Even though it's in a central location it's not noisy at night. Close to all theaters. Included sky TV.

Cons:

Rooms are tiny but to be expected for the price.

2026-04-11 • via Nuitee
M
Michał • solo_traveller • pl
8
Pros:

Amazing location!

2026-04-11 • via Nuitee
N
Nicholas • solo_traveller • gb
7
Pros:

Easy access to Compton Street

Cons:

Single room was extremely small with big glass box for bathroom. Room dusty and no protective cover on pillow. Lack of storage also .

2026-04-10 • via Nuitee
Салтанат • solo_traveller • us
5
2026-04-09 • via Nuitee
K
Kim • solo_traveller • gb
7
Great location but small and basic room.
Pros:

Super convenient for the Palace Theatre

Cons:

Extremely small room. Very basic. Did not replenish amenities every day. Expensive for what it was.

2026-04-09 • via Nuitee
C
Clarisse • family_with_children • fr
8
Pros:

Le personnel, l'emplacement, la propreté, le style

Cons:

Le petit déjeuner

2026-04-09 • via Nuitee
A
Adam • couple • gb
10
2026-04-09 • via Nuitee
M
manda • solo_traveller • gb
10
Great
Pros:

They were so helpful

2026-04-09 • via Nuitee
K
Kevin • couple • gb
7
2026-04-09 • via Nuitee
M
Marinus • family_with_children • nl
9
Pros:

Lokatie van het hotel.

Cons:

Grootte van de kamer: nogal klein.

2026-04-09 • via Nuitee
E
Eli • family_with_children • it
9
Magica Soho
Pros:

Le camere sono molto piccole,ma per pochi giorni, dal momento che non è presente un armadio, si riesce a stare con tranquillità. Molto pulite con arredi e bagno nuovi. Personale gentile, posizione strategica, centralissima e vicina a pub e negozi. Consigliatissimo

2026-04-09 • via Nuitee
D
Derek • solo_traveller • ie
7
2026-04-09 • via Nuitee
A
Andrew • couple • gb
6
2026-04-08 • via Nuitee
P
Ploeger • family_with_children • nl
4
Pros:

De klant vriendelijkheid van het personeel.
En de gastvrijheid.

Cons:

De beveiliging van het hotel.

2026-04-08 • via Nuitee
C
Christopher • family_with_children • gb
8
Pros:

Location is excellent, very lively part of town with plenty of theatres bars and restaurants. Pritty much everything is within walking distance ( Chinatown, Leicester Square, Trafalgar Square Covent Garden, Big Ben and many more. ) Staff were nice and helpful.

Cons:

Room was very very small and the beds are not comfortable at all.

2026-04-08 • via Nuitee
H
Harry • family_with_children • gb
8
2026-04-08 • via Nuitee
B
Bradley • family_with_children • gb
9
2026-04-08 • via Nuitee