The Z Hotel Soho

Hotels
•
Z Hotels
8 (6673 reviews)
17 Moor Street , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean
Good location
Friendly staff
Comfortable bed
Cons:
Small rooms
High prices
Inconsistent service

Categories

Cleanliness
7.64
Many reviews highlighted the hotel as clean, but some expressed issues with bathroom conditions.
Service
8.61
Staff were generally friendly and accommodating, though there were isolated complaints about specific situations.
Location
9.15
Numerous reviews emphasized the fantastic location, especially for theater access.
Room Quality
7.1
Although some rooms were described as comfortable, many complaints were made about size and quality.
Amenities
8.13
Included clean facilities and reasonable offerings, but some reviews indicated areas needing renovation.
Value for Money
7.09
Reviews indicated that the prices were high given the room sizes and conditions.
Food and Beverage
8.14
Positive mentions of cafes and overall quality of food, although some found it expensive.
Overall Experience
8.11
Overall sentiment was positive but with important considerations on room quality and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:17

Property Description

Luxurious Compact Accommodation in the Heart of London's West End
The Z Hotel Soho offers a stylish and modern stay in the vibrant West End area of London. With major attractions just steps away, including Leicester Square and Covent Garden, guests can immerse themselves in the city's bustling atmosphere.

Modern Amenities for Comfort and Convenience
Each room at The Z Hotel Soho features handcrafted beds, a 40-inch Samsung HD TV with free Sky Sports and Movie channels, free WiFi, and an en-suite shower room with complimentary toiletries. The thoughtful additions of under-bed storage and wall-mounted hanging space enhance the comfort of your stay.

Delightful Dining Options and Courtyard Experience
Start your day with a delicious continental breakfast at The Z Café, offering a variety of fresh pastries, fruits, and hot dishes. Guests can also enjoy a selection of salads, sandwiches, and savoury items throughout the day. In the summer, unwind in the hotel courtyard with food and drinks, creating a memorable dining experience.

Book now for a luxurious and convenient stay at The Z Hotel Soho in the heart of London's vibrant West End.

Important information:

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 6673 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.09
Food and Beverage: 8.14
Overall Experience: 8.11
S
simon • couple • gb
4
Hotel was ok, room was small and air conditioning didn’t work.
2026-03-14 • via Nuitee
D
Dietmar • solo_traveller • at
8
Pros:

The location is incredible and you are in the middle of london. especially great if you see a play, because all the theaters are around the corner. staff is also friendly and the room was very clean

Cons:

the single bedroom is literally a shoe box, so tiny, but this is typical london

2026-03-14 • via Nuitee
Élodie • solo_traveller • fr
10
2026-03-14 • via Nuitee
W
Wanchaloem • couple • th
3
I wasn’t very impressed with my stay. The room had a strong smell that reminded me of paint thinner, which made it quite
Pros:

location

Cons:

Staff and room

2026-03-13 • via Nuitee
A
annabel • family_with_children • gb
10
Pros:

Close to where we were going eash to find. Staff very friendly

Cons:

Room was way too small but we did book the cheapest without a window

2026-03-13 • via Nuitee
L
Lorraine • couple • gb
9
I’d go there again and so enjoyed my stay
Pros:

Located in the heart of the activity
Food 24 hours ( very handy)
Lovely staff

Cons:

Room was small but to be expected in London

2026-03-12 • via Nuitee
R
Réda • solo_traveller • fr
10
2026-03-11 • via Nuitee
A
Allan • solo_traveller • gb
6
Great value. No complaints
Pros:

Location, room

Cons:

Noises side of the hotel overlooking Shaftesbury Avenue

2026-03-11 • via Nuitee
T
TUGCE • solo_traveller • tr
5
2026-03-11 • via Nuitee
M
mikael • solo_traveller • fr
10
super
Pros:

L'hôtel était tout à fait conforme à mes attentes, et même mieux. Les équipements étaient très bon. La chambre était propre ainsi que l'hôtel.
Très bon emplacement également

2026-03-10 • via Nuitee
C
Chris • extended_group • gb
10
2026-03-09 • via Nuitee
S
Steve • family_with_children • gb
7
2026-03-09 • via Nuitee
R
Róisín • solo_traveller • ie
8
2026-03-08 • via Nuitee
H
Hilary • couple • gb
9
Comfortable well located place for a short stay
Pros:

Excellent location, friendly helpful staff, really good value.

2026-03-07 • via Nuitee
Z
Zohaib • family_with_children • ae
7
2026-03-07 • via Nuitee
H
Hannah • couple • gb
10
2026-03-06 • via Nuitee
N
Neve • couple • gb
8
2026-03-06 • via Nuitee
J
jason • solo_traveller • gb
9
2026-03-06 • via Nuitee
P
Philip • solo_traveller • gb
9
2026-03-05 • via Nuitee
G
Geneviève • solo_traveller • fr
8
Pros:

La situation, le personnel.

Cons:

La chambre, petite et sans fenêtre, contrairement à ce que j’avais réservé. Juste un petit vasistas,pres du plafond, éclairé jour et nuit par un projecteur à l’extérieur, m’empéchant de dormir.

2026-03-05 • via Nuitee