St Johns Boutique Hotel

It is listed as a Boutique Hotel when it’s not. It’s some rooms above a pub with self check in boxes. All fine. But better to be upfront about that. It was not fresh and clean and did not look like the photos. The room smelt smoky. There was dust and dirty sink in bathroom broken blinds. Scatter cushions on bed were extremely smelly. Felt run down and not cared for.

Bathroom and Bedroom at first glance seemed clean. However later discovered that the mattress protector was dirty including what looked like blood stains – which is not acceptable.
The Bathroom sink plug is not functional, so not able to hold water for washing and wet shaving in the bathroom sink.
The shower drain was blocked, so you could not have the shower on full flow as the shower basin would overfill and flood the floor. The shower on both the evening and following morning was cold, after a cold shower in the evening I was hoping the shower should be warm the following morning, but this was not to be the case.
One of the cups had coffee stains on it as not been previously washed very well.
The air conditioning unit does not work, although a large floor mounted fan was provided.
The fridge, I would call it a freezer! We put a couple of water bottles in the fridge before we went out for the evening, only to find them frozen solid when we got them out for a drink later just before bedtime.
The lock on the door to the room is very loose, requires some attention.

Entrance and no reception

Bed was uncomfortable and the room needed tlc with decor and fixings

Propreté, douche pas pratique, sommier cassé, climatisation hors-service, stores intérieurs cassés

Air conditioning wasn't working. There was no one to help fix. Cushions were dirty. Carpet very dirty. Stair case so narrow that it was impossible to lug bags up.

Very poor maintenance. All but one window had badly broken blinds, forcing you to try to arrange pieces of loose wood to give any privacy. The air con was left non functional, plaster/paint was hanging from the ceiling, canvas from the large framed picture above the bed hanging out, stains on the throw pillows and the push down bathroom sink plug was entirely stuck meaning we had to use the bath to brush our teeth to avoid leaving anything gross for the poor housekeeper to find.

The walk up to the room was already dingy with stained and ripped carpets in the stairwell, further stains in the carpeted room itself as well. It's a real shame that it's been left to get to this point as the design and space could be really lovely but the vibe was really spoiled by these factors. My partner isn't great at reading reviews and wanted to book something for my birthday after a day out, it's obvious from me reading them now that these issues have been ongoing and neglected for a while.

You can forget about noise cancellation, you'll hear every car on the road and conversation from the pub downstairs, it also gets incredibly bright when the sun comes up so if you care about good quality sleep you might struggle with this.

old tired bed, entrance and carpet

Too expensive for the room it is. Bathroom not very clean

The cleanliness the room was not cleaned to how you would expect, the dust on surfaces was awful

The air conditioning wasn't working, but the staff provided us with a second fan. The curtains were broken and patched up with Band-Aids.

None

No air conditioning, no shower, shower gel or shampoo and no working television was saying there with my 8 year old son

Unfortunately the description on the booking does not match the hotel. It clearly states you can have a room with either a queen or king bed, and single bed. Unfortunately the rooms do not have a single bed, they have a sofa bed.... very misleading.

Too hot.
AC broken down but at least there was a fan.
Blinds were inadequate...very light at 4am.