The Gretna Chase Hotel

Hotels
8.4 (648 reviews)
Gretna , Gretna , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Clean grounds
Cons:
Dated rooms
Pricey for quality
Noise from events

Categories

Cleanliness
8.15
General comments noted cleanliness, though some concerns about dated facilities.
Service
9.15
Staff were frequently described as friendly and helpful.
Location
8.65
Good location for stopping, though some noise concerns.
Room Quality
7.65
Upgraded room was appreciated, but some guests noted dated rooms and issues.
Amenities
8.65
Mentioned the lovely grounds and some concerns about lack of coffee facilities.
Value for Money
7.65
Comments reflected poor value regarding outdated room for the price charged.
Food and Beverage
8.65
Breakfast and dinner were praised, though some inconsistency noted with cooking.
Overall Experience
8.65
Guests had an enjoyable stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:09

Property Description

Historic Charm and Modern Comfort

Dating back to the 1800s, Gretna Chase Hotel seamlessly blends historic charm with modern comfort. Each stylish room offers picturesque views of the countryside, along with essential amenities like a flat-screen TV and en suite shower room.

Culinary Delights

Indulge in a culinary journey at Gretna Chase Hotel's restaurant and bar, featuring a diverse menu inspired by both Scottish and international flavors. From savory curries and pastas to succulent steaks and fresh fish, topped off with delectable desserts from the sweet trolley, there is something to satisfy every palate.

Convenient Location

Situated on the Scotland-England border, just minutes away from Anvil Hall Wedding Venue, the hotel also provides easy access to nearby attractions such as Carlisle and Kielder Forest Park. Don't miss the chance to explore the rich history and natural beauty surrounding Gretna Chase Hotel.

Book your stay at Gretna Chase Hotel now to experience a perfect blend of history, comfort, and culinary delights.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 648 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
A
Adam solo_traveller gb
8
2026-05-15 via Nuitee
C
Charlotte couple gb
6
Clean, comfortable, convenient and reasonable value.
Pros:

The location is super convenient, minutes from the motorway and a short walk into Gretna itself. There's a very cute cafe nearby, just across the road which serves a delicious breakfast. The room was spacious and as described at the point of booking. Check in was straightforward and the receptionist was friendly and welcoming. The gardens/grounds are absolutely stunning, lovely to stretch our legs in after a long drive. The shower was hot and with decent water pressure.

Cons:

The hotel felt quite tired and in need of some TLC. \Our room was generally clean and comfortable, but small things like the shower didn't drain properly (so we had to take very prompt showers to avoid flooding the bathroom), the hot/cold labels on the taps fell off when you turned the tap on, there were holes in the siding around the bath and shower. No plugs anywhere near to the bed (inconvenient but not the end of the world) and no mini-fridge in the room (it wasn't promised/expected, and we stored our fridge-able items on the windowsill which worked fine).

2026-05-12 via Nuitee
M
Melita couple gb
9
Comfortable clean and homely, extremely comfy bed
Pros:

It was so near the motorway for travel but you didn’t even hear it from the hotel, it was extremely clean and lovely breakfast and lovely revamped decor but keeping the older building charm and large rooms

Cons:

Only thing my husband found was they didn’t ask how you wanted steak cooked and meats were definately on the over cooked stage

2026-05-11 via Nuitee
S
Stuart couple gb
10
2026-05-08 via Nuitee
P
Paul couple gb
10
Pros:

Everything

Cons:

Nothing

2026-04-24 via Nuitee
L
Lorraine solo_traveller ie
9
A short stay, very pleased with everything
Pros:

Comfortable and welcoming

Cons:

Nothing!

2026-04-21 via Nuitee
S
Sarah solo_traveller gb
9
2026-04-14 via Nuitee
G
garry solo_traveller gb
10
2026-04-11 via Nuitee
F
Frances couple gb
9
2026-03-27 via Nuitee
A
Andrew solo_traveller gb
8
2026-03-25 via Nuitee
D
Deb couple gb
6
Needs a decent revamp
Pros:

It was a little far out of the area we wanted to be near

Cons:

Bit dated and freezing at night ~ smelt of cigarette smoke as you walked in
Staff were smoking in the entrance area to where customers were walking into ~ bit disappointed to see this 😳

2026-03-23 via Nuitee
J
John couple gb
8
2026-03-23 via Nuitee
S
Susan Tait couple gb
10
2026-03-22 via Nuitee
P
Paul couple gb
8
Very good for a one night stopover
Pros:

Nice clean room

Cons:

A bit tired dock

2026-03-22 via Nuitee
P
Patrick couple gb
10
Pros:

The Chase was in a perfect location for us to reach along amenities and break up our journey .
The greeting we received was warm and welcoming and we appreciated and early check-in.
The room was spacious and perfect and we had a excellent evening meal with great service and food was tasty and good quality....wife loved sticky toffee pudding!

Breakfast was good and again warm and good service with a smile.

Cons:

No complaints here

2026-03-12 via Nuitee
R
Rebecca couple gb
3
2026-03-10 via Nuitee
H
Huckfield couple gb
8
Pleasant few days
Pros:

Walkable distance to retail outlet and 40 minutes to the church

Cons:

Slight issue on Saturday morning g with availability of breakfast which appeared to be a staffing issue. Sunday breakfast was fine

2026-03-09 via Nuitee
D
Debs couple gb
10
Pros:

Food was excellent,

Cons:

Nothing

2026-03-06 via Nuitee
M
Malcolm couple gb
5
A little out dated, no hot water and untidy reception.
Pros:

The evening bar staff lady was professional

Cons:

No hot water until the following morning.

2026-03-01 via Nuitee
A
Andrew solo_traveller gb
10
Pros:

Staff were friendly and nothing was too much trouble. A nice relaxed atmosphere. First time in two years that I've stopped here and nothing has changed in terms of quality or service.

Cons:

Nothing. This is a "go to" stop over for me, found by accident but highly recommended. Rooms are dated but well maintained and to a level that shouldn't put anyone off.

2026-02-22 via Nuitee