The Gretna Chase Hotel

Hotels
8.4 (623 reviews)
Gretna , Gretna , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Family rooms
Luggage storage
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Clean grounds
Cons:
Dated rooms
Pricey for quality
Noise from events

Categories

Cleanliness
8.15
General comments noted cleanliness, though some concerns about dated facilities.
Service
9.15
Staff were frequently described as friendly and helpful.
Location
8.65
Good location for stopping, though some noise concerns.
Room Quality
7.65
Upgraded room was appreciated, but some guests noted dated rooms and issues.
Amenities
8.65
Mentioned the lovely grounds and some concerns about lack of coffee facilities.
Value for Money
7.65
Comments reflected poor value regarding outdated room for the price charged.
Food and Beverage
8.65
Breakfast and dinner were praised, though some inconsistency noted with cooking.
Overall Experience
8.65
Guests had an enjoyable stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:09

Property Description

Historic Charm and Modern Comfort

Dating back to the 1800s, Gretna Chase Hotel seamlessly blends historic charm with modern comfort. Each stylish room offers picturesque views of the countryside, along with essential amenities like a flat-screen TV and en suite shower room.

Culinary Delights

Indulge in a culinary journey at Gretna Chase Hotel's restaurant and bar, featuring a diverse menu inspired by both Scottish and international flavors. From savory curries and pastas to succulent steaks and fresh fish, topped off with delectable desserts from the sweet trolley, there is something to satisfy every palate.

Convenient Location

Situated on the Scotland-England border, just minutes away from Anvil Hall Wedding Venue, the hotel also provides easy access to nearby attractions such as Carlisle and Kielder Forest Park. Don't miss the chance to explore the rich history and natural beauty surrounding Gretna Chase Hotel.

Book your stay at Gretna Chase Hotel now to experience a perfect blend of history, comfort, and culinary delights.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 623 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
A
Ade • extended_group • gb
8
fine
2026-02-10 • via Nuitee
K
Keith • solo_traveller • gb
8
comfortable 2 night stay to base myself for business trip.
Pros:

The hotel and room were immaculate. The style of the room a little dated, but exceptionally well kept, clean and spacious, with a large comfortable bed. I didn't eat in the hotel but did have a bit of food envy watching 2 guys tuck into tasty looking and well portioned Steak and Chips.

Cons:

No complaints at all.

2026-01-30 • via Nuitee
K
Kimberley • couple • gb
9
Clean, comfortable and ideal location
Pros:

Beautiful gardens
Decor in keeping with traditional
Comfortable beds
Nice big rooms

Cons:

Couldn’t figure out the heating so was a little hot
First impressions when checking in as reception staff was on the phone and not even a nod of acknowledgement

2026-01-25 • via Nuitee
C
chris • couple • gb
8
Pros:

Friendly professional, good service

2026-01-22 • via Nuitee
A
Andrew • couple • gb
9
Pros:

Spacious bedroom. Friendly staff and good breakfast

2026-01-20 • via Nuitee
G
Geoffrey • couple • gb
5
Our stay was disappointing and was not value for money.
Pros:

Convenient from motorway and free parking.
Dinner was good.

Cons:

Hotel is tired and our "de luxe room number 12 was poor as was just an oversized disabled room and no safe for valuables provided. The old trouser press lining was disintegrating. The shower/lavatory smelt of urine.
We did not get a table in the restaurant as there was a wedding using it.
ROOM RATE IS OVERPRICED AT 195.00 AND DID NOT INCLUDE BREAKFAST.
WE COULD NOT RECOMMEND THIS HOTEL.

2026-01-19 • via Nuitee
J
Jarvis • couple • au
9
Pros:

The atmosphere was amazing so friendly , decorated beautifully

2026-01-19 • via Nuitee
T
Thomas • couple • gb
10
2026-01-19 • via Nuitee
M
Mathew • couple • gb
5
It was ok, could have been so much nicer. Staff really nice
Pros:

Location was good, out side was lovely. The staff were lovely and helpful. The evening meal was lovely, breakfast was ok.

Cons:

The place was dated and that is a shame. With a little modernising, of what we saw, it would look so much better. We had no tea and coffee facilities in the room.

2026-01-19 • via Nuitee
M
Mark • solo_traveller • gb
5
It was just ok. Not ideal for business
Cons:

Rooms were dated and do not allow business activity to be conducted in the room, no desk and suitable chair.

2026-01-15 • via Nuitee
R
Raymond • couple • gb
7
2026-01-11 • via Nuitee
M
mel • couple • gb
10
What a lovely gem
Pros:

What a beautiful hotel - great staff friendly and helpful - food was beautiful and served hot - good choice of meals - room was excellent big roomy and warm

Cons:

Nothing

2026-01-08 • via Nuitee
R
Rene • family_with_children • de
10
2025-12-24 • via Nuitee
P
Philip • solo_traveller • gb
9
2025-12-21 • via Nuitee
I
Ian • couple • gb
9
Pros:

Good all round experience.

2025-12-17 • via Nuitee
F
Fiona • solo_traveller • gb
10
Pros:

Lovely hotel. Close to shopping mall. Nice quiet rooms. Staff were all very friendly

2025-12-12 • via Nuitee
S
Sharon • couple • gb
9
2025-11-23 • via Nuitee
J
John • couple • gb
8
2025-11-20 • via Nuitee
B
Bernardette • couple • gb
10
Pros:

Lovely hotel. We had a great meal and a chilled evening in the bar. Bed was comfy and we had a fab night sleep. Breakfast was plentiful with enough choice not to be over whelmed.

2025-11-17 • via Nuitee
V
victoria • family_with_children • gb
10
2025-11-14 • via Nuitee