The Gretna Chase Hotel

Hotels
8.4 (682 reviews)
Gretna , Gretna , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Quality food
Clean grounds
Cons:
Dated rooms
Pricey for quality
Noise from events

Categories

Cleanliness
8.15
General comments noted cleanliness, though some concerns about dated facilities.
Service
9.15
Staff were frequently described as friendly and helpful.
Location
8.65
Good location for stopping, though some noise concerns.
Room Quality
7.65
Upgraded room was appreciated, but some guests noted dated rooms and issues.
Amenities
8.65
Mentioned the lovely grounds and some concerns about lack of coffee facilities.
Value for Money
7.65
Comments reflected poor value regarding outdated room for the price charged.
Food and Beverage
8.65
Breakfast and dinner were praised, though some inconsistency noted with cooking.
Overall Experience
8.65
Guests had an enjoyable stay overall, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:09

Property Description

Historic Charm and Modern Comfort

Dating back to the 1800s, Gretna Chase Hotel seamlessly blends historic charm with modern comfort. Each stylish room offers picturesque views of the countryside, along with essential amenities like a flat-screen TV and en suite shower room.

Culinary Delights

Indulge in a culinary journey at Gretna Chase Hotel's restaurant and bar, featuring a diverse menu inspired by both Scottish and international flavors. From savory curries and pastas to succulent steaks and fresh fish, topped off with delectable desserts from the sweet trolley, there is something to satisfy every palate.

Convenient Location

Situated on the Scotland-England border, just minutes away from Anvil Hall Wedding Venue, the hotel also provides easy access to nearby attractions such as Carlisle and Kielder Forest Park. Don't miss the chance to explore the rich history and natural beauty surrounding Gretna Chase Hotel.

Book your stay at Gretna Chase Hotel now to experience a perfect blend of history, comfort, and culinary delights.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

8.4
Based on 682 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 7.65
Amenities: 8.65
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 8.65
J
Jody solo_traveller gb
8
2026-08-11 via Nuitee
D
Darrington solo_traveller gb
10
2026-08-07 via Nuitee
H
Helen couple gb
7
Pros:

Location for travelling South

2026-08-06 via Nuitee
D
Dave couple gb
1
Dinner service very good, appalling start to next day - never stay there again.
Pros:

Thoughtful service, check backs and dinner meals in the evening of Saturday was very good indeed.

Cons:

Went down for breakfast supposedly set for 07.30. Cooked breakfast buffet did not start to arrive until 07.50. The advertised Continental Breakfast (my wife's choice) did not materialise at all (at least in the time we had). The requested brown toast never arrived. Impossible to get the attention of server who was too busy attending to loud mouthed people in dressing gowns at next table. No Check backs. And unable to get replacement for now cold tea. Appalling service and way to start a very long busy day. Will never stay there again.

2026-08-06 via Nuitee
R
Reissdorf79 solo_traveller de
7
Pros:

Spontanbesuch (beim Laden um die Ecke für die Nacht gebucht), Essen im eigenen Pub gut, Frühstück auch nett,

Cons:

Nicht mehr das jüngste Haus, aber dafür alles im Rahmen, Relativ warm im Zimmer, allerdings war auch heatwave zu unserer Zeit (Eigenltich fast für alle ältern Hotels "problematisch") Bad in die Jahre gekommen. Tropfende Wasserhähne, und schwergängige Duschtüre,

2026-07-18 via Nuitee
E
Esther solo_traveller ch
5
Pros:

Frühstück war ok. Servicepersonal hat nicht regelmässig die benutzten Teller abgeräumt.

Cons:

Das Hotel benötigt eine Renovation bzw. Auffrischung, alles sehr altmodisch, abgenutzte Teppiche, uralte Möbel.

2026-07-15 via Nuitee
R
Robert solo_traveller gb
9
Peaceful retreat.
Pros:

Great staff and attention.
Nice peaceful location with plenty of parking and nice garden grounds.
Bedroom was a good size and very well equipped. Comfortable bed too.
Had that old world feel with a more modern approach.
I never had a main meal or breakfast so cannot comment on the menu or quality of food, however I did have the tomato soup in the evening. It was the best I've tasted. Lovely, and the draught cider was excellent too.

Cons:

The bathroom was adequate but could do with just a little tlc.
On the positive note, there was plenty of hot water.

2026-07-15 via Nuitee
I
Ian couple gb
10
Take it easy Gretna Chase takes the strain
Pros:

The welcome was warm and efficient. All relevant information was given. The room was spacious, well equipped and clean.
The meals were very good as was the service.

2026-07-13 via Nuitee
D
David couple gb
7
Would have appreciated being pre-warned of road closures when arriving from the North !!!!!!!
Pros:

Amazing poached eggs and the bacon was very good.

Cons:

Bathroom door handle poorly repaired using odd screws and remained loose … Leatherman tool to the rescue.
Low level of lighting in the bedroom.

2026-07-08 via Nuitee
P
Piotr Romański(Peter) solo_traveller gb
10
Peaceful and nice location
Pros:

Peaceful and nice location.
Room was very spacious and clean.
Supportive and friendly staff. Highly recommended for a short stay.

Cons:

N/A

2026-07-07 via Nuitee
P
Paul solo_traveller gb
8
Overall, I'd stay here again, which is the real test for me.
Pros:

The staff here are really helpful and friendly - excellent breakfast.

Cons:

The interior decor would benefit from being updated.

2026-07-03 via Nuitee
M
Miles solo_traveller gb
7
Just what I needed
Pros:

Great staff and an excellent steak!

Cons:

A little bit tired but still nice

2026-06-29 via Nuitee
W
Wendy solo_traveller gb
3
Mix up with room service, brought incorrect food twice.
Pros:

Bedroom large

Cons:

Room service

2026-06-27 via Nuitee
H
hugh solo_traveller gb
8
Pleasant with very attentive staff
Pros:

Dated but very pleasant

Cons:

Unfortunately the shower hot water only ran when other guests not using

2026-06-26 via Nuitee
P
Phillip couple gb
8
A nice picturesque rural hotel.
Pros:

The room was very airy and spacey with all mod cons. Dinner and Breakfast had a good choice of food and was well cooked. Although sited at the edge of Gretna, the property had a nice rural feeling and was well kept - with a nice courtyard.

Cons:

I requested a downstairs twin bed room, but for some reason none were available.

2026-06-25 via Nuitee
R
Reardon couple gb
8
Good excellent base
Pros:

Very good location, Gretna s good destination⁹

Cons:

Bathroom needed a couple of repairs

2026-06-25 via Nuitee
I
Ian solo_traveller gb
10
2026-06-24 via Nuitee
J
Joan solo_traveller gb
10
Pros:

The location and staff

2026-06-23 via Nuitee
T
Timothy solo_traveller gb
9
2026-06-23 via Nuitee
V
Victor couple gb
8
2026-06-21 via Nuitee