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Facilities
Property facilities
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Health or beauty spa nearby
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Kid meals
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Heated pool
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Outdoor furniture
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Shallow end
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Spa/wellness center services
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Fence around pool
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Free pool cabanas
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Internet access
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Housekeeping on request
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Private picnics
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Japanese garden
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodations with Stunning Views
Experience the ultimate relaxation at The Lakes Hotel & Spa, offering rooms with private hot tubs on balconies overlooking Lake Windermere. Indulge in the on-site spa, poolside seating, and a trendy cocktail bar.
Convenient Location with Exciting Activities
Explore the bustling village of Bowness-on-Windermere and easily access nearby attractions like Ambleside and Wray Castle. Enjoy wakesurfing, paddleboarding, or take advantage of the concierge-led walking tours right from the hotel gates.
Exclusive Services for a Memorable Stay
With a prime location just minutes from shops and restaurants, Windermere train station, and top-notch amenities, including bike hire and Bentley collection, The Lakes Hotel & Spa ensures a luxurious and stress-free getaway. Book now for an unforgettable experience!
Please contact the property in advance for extra beds and children cots.
Children under 16 years are permitted in the pool and Spa area from 08:00 to 14:00 (last entry to the pool is 1:00).
On arrival you will be required to present the card you have made your deposit/pre-payment with at hotel reception.
This card will be swiped for a minimum value of £50.00 plus any outstanding balances to allow charges to your room.
Please note, unless previously arranged with Lakes Hotel and Spa, we do not accommodate any groups/parties.
Hotel bedrooms are available to check in from 3.00pm and apartments are available to check in from 4.00pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.
Location
Guest Reviews
Very clean cosy and had a warm ambiance as soon as we were greeted at the entrance
There’s nothing not to like
Lovely room & very comfortable.
I have stated here a few times. The light above the bed was lovely but thick dust.
Unfortunately my car was bumped in the car park. Have reported it.
Great location and facilities
If you stay more than one night the rooms don't get cleaned properly.
Staff not very helpful we had 2 rooms but had to all stay in the 1 room because the toilet was overflowing in the main hotel no apology they just said they'd look at it so I payed for 2 rooms but could only use 1
Everything
My room had some waste behind the bin from the previous guest and there was bits from the last guest in the spa bucket bag
i liked how clean everything was and how cozy it felt
nothing to complain about
I was with my partner who is originally from another country and the bar staff on the terrace one man in particular was absolutly disgraceful. I have personally never seen racism like it. I was disgusted. In general it was ok. The spa was not as I would expect for the money. But the fact nothing really was done or recognised on check out with the disgusting attitude of this certain member of staff which I did alert them of on the evening it kind of seemed to me like this was the norm for them.
Staff in the terrace bar. Horrible, racist and just outright rude.
Great location.
Spa very basic and rather noisy when having treatment
The staff were excellent, and the location was superb.
The bedding did not meet the hotel's star rating.
Amazing Stay, Hotel was beautiful, clean, Staff were fantastic and Welcoming. Loved the room with the Hot Tub on the Balcony. Spa was lovely, with Bar. Food was fab. Would highly recommend!!
Location was great and within walking distance to the town
Room was very clean and had some lovely touches like a chocolate, Kendal mint cakes, tea, coffee and Elemis products
The hot tub on the balcony was great
Bed was comfy
Very nice welcome and the staff greeting you by your name as you entered the car park was a nice touch along with the glass of Prosecco
The terrace was perfect with a chilled atmosphere
Food at Mizumi restaurant was delicious
The spa was nice and had multiple jacuzzis, a sauna and a steam room as well as a pool
The £12 per night parking charge is extortionate at an already very expensive hotel and IMO isn’t clearly set out on booking.com
Surprised there is no gym on site
Being told at breakfast by one of the staff that we couldn’t have a bowl for our cereal because they had run out and were not going to get any more out even though it was only 9:15 (breakfast finished at 10) was rude and very unhelpful
No air con and it was the hottest weekend of the year so far
Walls are very thin and you can hear everything through the walls
The location
Small point but paying for parking whilst paying such a high nightly rate feels unsuitable for a hotel like this
It was a beautiful place with a lovely view of the lake but not too close to the busy lake side
The walls in the room weren’t really sound proof, we heard noise from the adjacent room.
Rooms and spa
Unfriendly unhelpful staff in the hotel apart from two receptionist s and the lovely gate man
Spa and rooms were great, the hotel is beautiful
It’s far too warm. No AC. Was given a room and got told their was a fan in the cupboard “as it will get hot”
We got back from a day out to the warm room and we had to ask to swap, they did give us another room with balcony doors but we still needed to use the fan. It’s a shame because it’s the only only only negative
Everything
Nothing
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