Lakes Hotel & Spa

Hotels
9.2 (6341 reviews)
Lake Road, Bowness On Windermere , Bowness-on-Windermere , gb

Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Beautiful location
Great amenities
Cons:
Inconsistent room temperatures
Breakfast quality issues

Categories

Cleanliness
8.18
Some reviews highlighted issues with cleanliness in the pub and the overall rooms.
Service
9.99
Staff were consistently described as friendly, helpful, and professional across multiple reviews.
Location
9.69
The hotel is noted for its brilliant location, with easy access to local attractions.
Room Quality
8.64
Rooms were spacious and comfortable, but some issues with temperature and bathroom quality were mentioned.
Amenities
9.67
The spa and dining experiences received high praise from guests.
Value for Money
8.63
Guests felt that while some aspects were excellent, the overall value did not meet expectations considering the price.
Food and Beverage
9.18
The food quality was generally praised, but there were some mention of poor breakfast experiences.
Overall Experience
9.65
Overall, many guests had a fantastic experience and expressed a strong desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:15

Property Description

Luxurious Accommodations with Stunning Views

Experience the ultimate relaxation at The Lakes Hotel & Spa, offering rooms with private hot tubs on balconies overlooking Lake Windermere. Indulge in the on-site spa, poolside seating, and a trendy cocktail bar.

Convenient Location with Exciting Activities

Explore the bustling village of Bowness-on-Windermere and easily access nearby attractions like Ambleside and Wray Castle. Enjoy wakesurfing, paddleboarding, or take advantage of the concierge-led walking tours right from the hotel gates.

Exclusive Services for a Memorable Stay

With a prime location just minutes from shops and restaurants, Windermere train station, and top-notch amenities, including bike hire and Bentley collection, The Lakes Hotel & Spa ensures a luxurious and stress-free getaway. Book now for an unforgettable experience!

Important information:

Please contact the property in advance for extra beds and children cots.
Children under 16 years are permitted in the pool and Spa area from 08:00 to 14:00 (last entry to the pool is 1:00).
On arrival you will be required to present the card you have made your deposit/pre-payment with at hotel reception.
This card will be swiped for a minimum value of £50.00 plus any outstanding balances to allow charges to your room.
Please note, unless previously arranged with Lakes Hotel and Spa, we do not accommodate any groups/parties.
Hotel bedrooms are available to check in from 3.00pm and apartments are available to check in from 4.00pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

9.2
Based on 6341 reviews
Cleanliness: 8.18
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.67
Value for Money: 8.63
Food and Beverage: 9.18
Overall Experience: 9.65
A
Amy solo_traveller gb
10
2026-02-14 via Nuitee
H
Harry couple gb
10
Me and my partner went for our Anniversary and we wish we could’ve stayed longer than we did the spa is very nice and ou
Pros:

From arriving to the moment we left the service was amazing. A concierge service showed us around the hotel and what they had to offer. And the room we stayed it was great

Cons:

Absolutely nothing

2026-02-14 via Nuitee
S
Samantha solo_traveller gb
8
Relaxing break
Pros:

Location is great and the decor is very nice.
Staff are friendly.
Food and drink in the Lakes Terrace are good and the atmosphere is relaxing and sumptuous.
Cosy double room with hot tub has lovely views.

Cons:

Lack of information on arrival regarding sizing of robes.
My husband's was very snug and it wasn't until we saw other guests wearing a different colour that we realised there were different sizes available,we asked at reception twice before it was received.
Disappointed at breakfast that tea or coffee wasn't offered when shown to the table, this is something I have experienced at other 5 star hotels and is a welcoming gesture.
Also no offer of other breakfast options if required.
I overheard a guest asking and tried myself which was granted but again should have been offered on our first morning.
Lack of choice of pillows, again something important for a good night's sleep.
Finally my husband and I feel the daily parking fee seems unfair as there are no alternative parking close to the hotel.

2026-02-13 via Nuitee
H
huda couple gb
10
Very cool and cosy
Pros:

Very nice and spa cool

Cons:

Nothing

2026-02-13 via Nuitee
O
Olwyn couple gb
10
2026-02-13 via Nuitee
C
Chris couple gb
10
Unbelievable stay here everything about the hotel was amazing will definitely be coming again
Pros:

Great location, rooms were spotless an even got a free upgrade to the penthouse!

2026-02-12 via Nuitee
S
Sebastian couple ch
9
2026-02-12 via Nuitee
H
Harry couple gb
10
Fantastic
Pros:

The property was exceptional, I really enjoyed my time there. It won’t be long until I next return and that’s for sure!

Cons:

Nothing

2026-02-12 via Nuitee
P
Paul couple gb
9
Pros:

Privacy of hot tub on balcony; service of Mark the concierge

Cons:

Sat nav directed towards service entrance making it confusing on arrival

2026-02-12 via Nuitee
J
Jodie couple gb
10
2026-02-11 via Nuitee
D
Daniel couple gb
10
Absolutely amazing, been 2x now and love the place.
Pros:

Everything, staff nice, hotel room spectacular clean, upgraded too hot tub room, been 2x now and I love the place recommend too anyone.

Cons:

Nothing, everything was so nice & relaxing.

2026-02-11 via Nuitee
R
Ryan couple gb
9
2026-02-10 via Nuitee
L
Louise couple gb
10
Absolutely loved every second of our stay.
Pros:

Every member of staff we spoke to, even walked past, were all exceptionally friendly. Couldn’t do enough for us and made sure our stay was comfortable and easy. The whole of the hotel was spotless and efficient. Lots of information available about the facilities and those on offer were great.

Cons:

We loved the idea of room service but the £10 per tray charge felt a little much, especially if just ordering a couple of drinks at a time. I understand the reason for the charge, but a smaller charge may have tempted us to use it. The £15 per person breakfast felt steep too, I’m not a big breakfast person and also a fussy eater so I wouldn’t have ate enough to make this worth it.
We had a hot tub room, the balcony glass was quite dirty. This kind of ruined the view, even in the evening as this was the only thing we were really looking at. We did notice the window cleaners were around as we were leaving so maybe we were just a little unlucky with timing on that one.

2026-02-10 via Nuitee
M
Michael couple gb
8
2026-02-10 via Nuitee
S
Stephen couple gb
9
2026-02-09 via Nuitee
A
Amelia couple gb
10
2026-02-09 via Nuitee
S
Stephanie couple gb
10
2026-02-08 via Nuitee
M
Mitchell couple gb
10
2026-01-31 via Nuitee
L
Lindsay Bartley couple gb
10
2026-01-31 via Nuitee
N
Nic family_with_children gb
10
2026-01-30 via Nuitee