The Quay

Hotels
8.6 (623 reviews)
The Quay Conduit Street , Faversham , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Garden
Bar
Non-smoking throughout
Daily housekeeping
Special diet menus - on request
Wine/champagne
See all facilities

Review Highlights

Pros:
Great staff
Excellent breakfast
Cons:
Room cleanliness issues
Cold room temperature

Categories

Cleanliness
8.06
Some issues with dampness and cleanliness mentioned.
Service
9.03
Staff were friendly, helpful and informative.
Location
8.57
Great location for exploring Faversham.
Room Quality
8.52
Rooms were spacious and comfortable, but some mentioned issues.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
9.06
Excellent food and breakfast, with positive feedback on meals.
Overall Experience
8.53
Enjoyable stay overall, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:34

Property Description

Stunning Waterfront Hotel in Faversham

Exquisite Dining Experience: Indulge in culinary delights at our on-site restaurant offering a diverse menu to tantalize your taste buds.

Comfortable and Modern Rooms: Relax in our non-smoking rooms equipped with top-notch amenities including a flat-screen TV, plush bedding, and a private bathroom for your ultimate comfort.

Convenient Location: With key attractions like Canterbury Cathedral and Leeds Castle just a short distance away, The Quay is the perfect hub for your exploration adventures.

Experience luxury and convenience at The Quay - Book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 623 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.53
E
Emma • couple • gb
10
Had a fantastic time will definitely stay again
Pros:

Great location beautiful room lovely breakfast
Gorgeous log fire

Cons:

Nothing

2026-10-22 • via Nuitee
S
Shelly • solo_traveller • mt
8
2026-10-21 • via Nuitee
D
David • couple • gb
8
2026-10-20 • via Nuitee
A
Aaron • couple • gb
10
2026-10-15 • via Nuitee
R
Rich • solo_traveller • gb
8
Comfortable rooms and friendly staff.
Pros:

Very clean, well appointed room, character features

Cons:

Car parking was limited, kitchen closed early.

2026-10-10 • via Nuitee
R
Richard • couple • gb
10
Pros:

Breakfast is really good.
Choice of products excellent.
Really good meal in the evening both nights.

2026-10-08 • via Nuitee
S
sian • solo_traveller • gb
10
Pros:

Great old pub/hotel. Very friendly owners and staff.
Lovely food at dinner and breakfast. Good beer too. Really enjoyed our stay.

2026-10-08 • via Nuitee
G
Gillian • couple • gb
8
2026-09-15 • via Nuitee
D
DAVID • solo_traveller • gb
3
Nice breakfast , shame about the noisy boiler ( no 8) .
Pros:

Breakfast was nice.

Cons:

The constant noise of the boiler system behind the head board within the wall ( no 8 ) . As a result I did not sleep that much . Unfortunately I did not complain .

2026-09-14 • via Nuitee
R
Ruth • solo_traveller • ch
8
2026-09-13 • via Nuitee
S
Stephen • solo_traveller • gb
10
Great stay at the quay
Pros:

Location was excellent close to centre of town staff were friendly and helpful and the breakfast was very good

Cons:

Nothing

2026-09-13 • via Nuitee
P
Phillip • solo_traveller • gb
9
Pros:

Friendly staff, very nice, spacious room, well provided.

2026-09-12 • via Nuitee
C
Clive • couple • gb
9
Pros:

Good location. Friendly staff.
Room was comfortable. Iron and hairdryer in room.

2026-09-11 • via Nuitee
N
Nikki • solo_traveller • gb
10
Pros:

Went for the hop festival, great location, breakfast was exceptional, friendly staff and very informative.

2026-09-07 • via Nuitee
J
jake • extended_group • gb
10
Pros:

Extremely friendly. fantastic breakfast. exellent room

2026-09-06 • via Nuitee
C
Christopher • extended_group • gb
8
Everything I needed for me and my mates cycling tour.
Pros:

Lovely breakfast, nice meal at night too.

2026-09-04 • via Nuitee
A
Anthony • solo_traveller • gb
8
2026-08-31 • via Nuitee
H
Hannah • couple • gb
9
Lovely comfortable room, polite and friendly staff, fantastic location.
Pros:

Hotel room was large, had character and was very comfortable. Breakfast the next morning was delicious.

Cons:

Everything was great so wouldn't change a thing.

2026-08-31 • via Nuitee
A
Andre • solo_traveller • nl
7
Pros:

De lokatie en het ontbijt.

Cons:

Vriendelijkheid kon beter.

2026-08-27 • via Nuitee
B
Brian • couple • gb
9
Excellent choice for a one night stay in Faversham before going onto A New Day Festival the next day
Pros:

The Quay was an excellent choice for a one night stay in Faversham before going on to A New Day Festival at Mt Epharim Gardens the following morning. Very comfortable room (Deluxe Double), lovely evening meal and full English breakfast. Great location for a wander into Faversham and a walk by the river.

Cons:

N/A

2026-08-25 • via Nuitee