The Quay

Hotels
8.6 (623 reviews)
The Quay Conduit Street , Faversham , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Garden
Bar
Non-smoking throughout
Daily housekeeping
Special diet menus - on request
Wine/champagne
See all facilities

Review Highlights

Pros:
Great staff
Excellent breakfast
Cons:
Room cleanliness issues
Cold room temperature

Categories

Cleanliness
8.06
Some issues with dampness and cleanliness mentioned.
Service
9.03
Staff were friendly, helpful and informative.
Location
8.57
Great location for exploring Faversham.
Room Quality
8.52
Rooms were spacious and comfortable, but some mentioned issues.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
9.06
Excellent food and breakfast, with positive feedback on meals.
Overall Experience
8.53
Enjoyable stay overall, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:34

Property Description

Stunning Waterfront Hotel in Faversham

Exquisite Dining Experience: Indulge in culinary delights at our on-site restaurant offering a diverse menu to tantalize your taste buds.

Comfortable and Modern Rooms: Relax in our non-smoking rooms equipped with top-notch amenities including a flat-screen TV, plush bedding, and a private bathroom for your ultimate comfort.

Convenient Location: With key attractions like Canterbury Cathedral and Leeds Castle just a short distance away, The Quay is the perfect hub for your exploration adventures.

Experience luxury and convenience at The Quay - Book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 623 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.53
G
Gillian • couple • gb
8
2026-09-15 • via Nuitee
D
DAVID • solo_traveller • gb
3
Nice breakfast , shame about the noisy boiler ( no 8) .
Pros:

Breakfast was nice.

Cons:

The constant noise of the boiler system behind the head board within the wall ( no 8 ) . As a result I did not sleep that much . Unfortunately I did not complain .

2026-09-14 • via Nuitee
S
Stephen • solo_traveller • gb
10
Great stay at the quay
Pros:

Location was excellent close to centre of town staff were friendly and helpful and the breakfast was very good

Cons:

Nothing

2026-09-13 • via Nuitee
R
Ruth • solo_traveller • ch
8
2026-09-13 • via Nuitee
P
Phillip • solo_traveller • gb
9
Pros:

Friendly staff, very nice, spacious room, well provided.

2026-09-12 • via Nuitee
C
Clive • couple • gb
9
Pros:

Good location. Friendly staff.
Room was comfortable. Iron and hairdryer in room.

2026-09-11 • via Nuitee
N
Nikki • solo_traveller • gb
10
Pros:

Went for the hop festival, great location, breakfast was exceptional, friendly staff and very informative.

2026-09-07 • via Nuitee
J
jake • extended_group • gb
10
Pros:

Extremely friendly. fantastic breakfast. exellent room

2026-09-06 • via Nuitee
C
Christopher • extended_group • gb
8
Everything I needed for me and my mates cycling tour.
Pros:

Lovely breakfast, nice meal at night too.

2026-09-04 • via Nuitee
H
Hannah • couple • gb
9
Lovely comfortable room, polite and friendly staff, fantastic location.
Pros:

Hotel room was large, had character and was very comfortable. Breakfast the next morning was delicious.

Cons:

Everything was great so wouldn't change a thing.

2026-08-31 • via Nuitee
A
Anthony • solo_traveller • gb
8
2026-08-31 • via Nuitee
A
Andre • solo_traveller • nl
7
Pros:

De lokatie en het ontbijt.

Cons:

Vriendelijkheid kon beter.

2026-08-27 • via Nuitee
B
Brian • couple • gb
9
Excellent choice for a one night stay in Faversham before going onto A New Day Festival the next day
Pros:

The Quay was an excellent choice for a one night stay in Faversham before going on to A New Day Festival at Mt Epharim Gardens the following morning. Very comfortable room (Deluxe Double), lovely evening meal and full English breakfast. Great location for a wander into Faversham and a walk by the river.

Cons:

N/A

2026-08-25 • via Nuitee
P
peter • solo_traveller • gb
8
A nice stay in a good central but quiet location.Helpful staff & had a good sleep & good breakfast. Would stay a
Pros:

Comfortable room & bed. Tea,coffee,water in room. Good breakfast. Good location.
Was able to pick up my key at midday.
Helpful staff.

Cons:

Broken & loose floor tiles in washroom.

2026-08-25 • via Nuitee
R
Rowland • solo_traveller • gb
8
Nice place with simple spacious accommodation and friendly, helpful staff.
Pros:

Good location withing easy walk of Faversham town centre. Large room and bathroom. Bed and bathroom spotlessly clean. Staff very friendly and helpful, allowing me to check in early. Limited parking reserved for guests but I had no problems. Nice breakfast with a good choice. Provided plenty of tea and coffee in the room with biscuits. I would stay again if I was in the area.

Cons:

Furnishings in the bedroom were a bit tired but the bed comfortable enough, which was the most important thing. A portable air conditioning unit was provided, and I imagine that it could get very hot in hot weather conditions. The unit was very noisy when I tried it and had bright blue lights which illuminate the room at night, luckily it was not needed during my stay.

2026-08-25 • via Nuitee
L
Lucy • solo_traveller • gb
7
Pros:

Comfortable clean room. Nice breakfast.

Cons:

Dinner was good and tasty but very small portion that left me still hungry

2026-08-24 • via Nuitee
D
Derek • solo_traveller • gb
9
Very convenient . Near bus stop for journey out
Pros:

Quality accomodation

Cons:

Nothing……..precooked bacon on full breakfast.

2026-08-24 • via Nuitee
K
Kathryn • solo_traveller • gb
10
Pros:

The beautiful superior room with fab double bed, lovely staff & excellent food.

Cons:

Nothing! A couple of minor queries were soon sorted at the time.

2026-08-24 • via Nuitee
L
Louise • couple • gb
10
Staff really welcoming, food great, location perfect thank you!
Pros:

It was full of charm. There were lots of different spaces to chill out including the beer garden.

Cons:

Nothing the parking was a real bonus!

2026-08-20 • via Nuitee
J
Jonathan • couple • gb
9
Comfortable, good value stay in centre of Faversham
Pros:

Good location near centre of town. Some free parking available. Good sized room with large, newly fitted out shower room. Excellent breakfast.

Cons:

Take-away breakfast when we had to leave early could have been a little more substantial.

2026-08-19 • via Nuitee