Alexandra Hotel

Hotels
9 (358 reviews)
12 Bridge Square Ballater Aberdeenshire , Ballater , gb

Free

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Packed lunches
Non-smoking throughout
Kid meals
Public transport tickets
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent food
Cons:
Room size may be small for some guests
Some found the room hot at night

Categories

Cleanliness
9.08
Hotel was noted to be very clean and well-maintained.
Service
9.05
Staff were described as friendly and helpful, contributing positively to the experience.
Location
9.09
The location was frequently praised as ideal and central.
Room Quality
8.54
Rooms were generally comfortable, though feedback about room size and temperature was mixed.
Amenities
9.07
Amenities included a smart TV and a good breakfast offering.
Value for Money
9.03
Overall value was considered high for the quality of service and offerings.
Food and Beverage
9.08
Food quality received multiple positive mentions, including excellent breakfasts.
Overall Experience
9.05
Guests reported a very positive overall experience, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:26

Property Description

Charming Accommodation in Ballater

Exquisite Dining Experience: Indulge in delicious meals at our on-site restaurant.

Modern Comforts: Enjoy non-smoking rooms with free WiFi and flat-screen TVs in every room.

Convenient Location: Explore nearby attractions like Balmoral Castle and CairnGorm National Park.

Experience the perfect blend of comfort and convenience at Alexandra Hotel. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 358 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.08
Overall Experience: 9.05
S
SHELAGH solo_traveller gb
7
Pros:

The staff were very friendly and helpful

2026-05-16 via Nuitee
I
irenez3599 couple at
8
Pros:

Die Ausstattung war einfach, aber zweckmäßig und sehr sauber. Die Betten waren bequem und wir hatten ein gutes Frühstück. Man könnte warmes bestellen oder vom Buffet holen

Cons:

Wir waren nur eine Nacht, uns ist nichts negatives aufgefallen.

2026-05-13 via Nuitee
W
Wright extended_group us
10
A charming, spotless, and quiet hotel in Ballater with exceptional food, friendly owners and staff, and a convenient on-
Pros:

We had a wonderful stay in Ballater. The hotel was quaint, comfortable, exceptionally clean, and wonderfully quiet — exactly what we were looking for. Having the bar and restaurant conveniently on site made everything so easy, and both dinner and breakfast were absolutely outstanding. The owners and staff were incredibly warm, personable, and welcoming throughout our stay. The food and drinks were a definite 10/10. With its convenient location and excellent hospitality, we would highly recommend this hotel to anyone visiting the area.

Cons:

Nothing

2026-05-10 via Nuitee
T
Takahiro solo_traveller jp
7
快適な宿泊。
Pros:

感じの良いスタッフ、満足な部屋にレストラン。ロケーションも良いです。

Cons:

思いいたりません。

2026-05-07 via Nuitee
G
Gill couple ie
9
Loved this place and would definitely stay here again
Pros:

Great location, staff were warm, welcoming and helpful, spotlessly clean in all areas and food was very nice.

Cons:

That we didn’t get to stay for longer

2026-05-03 via Nuitee
H
hirsthirst family_with_children gb
8
friendly small hotel in great location for Ballater village
Pros:

great location on the bridge into Ballater, short stroll along high street to central Church Square. hotel is small, with comfortable quiet rooms & a nice bar serving good food and separate breakfast room. staff & owners were very welcoming, nothing was too much trouble & we were made to feel very welcome. thank you!

2026-04-27 via Nuitee
M
Marlis couple de
8
2026-04-24 via Nuitee
A
Aubrey solo_traveller us
10
2026-04-22 via Nuitee
M
Marion extended_group gb
9
Excellent location, very helpful staff.
Pros:

Location excellent, within easy walking distance of variety of pubs, shops and restaurants. Nice river walk from hotel. Staff very helpful and friendly. Excellent cooked breakfast options, very good quality.

2026-04-18 via Nuitee
B
Bruce solo_traveller gb
9
Excellent ⁷
Pros:

Was made very welcome, had nice room enjoyed my stay .

Cons:

There was nothing I would say did not like.

2026-04-12 via Nuitee
D
David solo_traveller gb
8
2026-04-08 via Nuitee
I
Iain solo_traveller gb
9
2026-04-06 via Nuitee
M
Martin couple im
10
A great hotel to rest before a long journey home
Pros:

The food was hot and varied all home made chicken olive with pepper sauce creamy mash and fresh vegetables was absolutely amazing pudding home made sticky toffee pudding caramel sauce ice cream wow best ever staff were so attentive and friendly x

Cons:

Nothing

2026-04-06 via Nuitee
J
James solo_traveller gb
9
2026-03-31 via Nuitee
J
joseph couple gb
10
Pros:

Fantastic hotel, nice modern room, friendly staff, full Scottish breakfast included.

2026-03-28 via Nuitee
D
David James couple gb
10
Very nice.
Pros:

Excellent food.

2026-03-12 via Nuitee
S
Stephen couple fr
8
Pros:

the staff and location

Cons:

bathroom with no window

2026-03-11 via Nuitee
G
Grant solo_traveller gb
10
2026-03-09 via Nuitee
V
Vicki solo_traveller gb
9
Pros:

Wonderful stay. Extremely clean and comfortable. Fresh cooked breakfast with gluten free options which was great for me! Quiet at night. Very welcoming staff.

2026-03-03 via Nuitee
H
Hanako extended_group gb
10
Super comfortable and homely
Pros:

The staff were extremely friendly and helpful. Rooms are simple but very clean and quiet. Brilliant breakfast. Really warm!

2026-02-22 via Nuitee