The Queens Head Hotel

Hotels
7.2 (581 reviews)
Townfoot , Rothbury , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Pets allowed
Luggage storage
Darts
Non-smoking throughout
Shared lounge/TV area
Kid meals
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Overpriced for quality
Room temperature control problems

Categories

Cleanliness
5.2
Several reviews reported issues with cleanliness, including dirty bathrooms and unmaintained rooms.
Service
8.2
Most reviews highlight friendly and helpful staff.
Location
8.7
Many guests appreciated the convenient location and access to local attractions.
Room Quality
6.7
Mixed reviews; some rooms reported to be too hot and poorly maintained.
Amenities
7.2
Amenities varied, with some limitations mentioned, like outdated decor.
Value for Money
6.2
Complaints about high prices for the quality received were common.
Food and Beverage
8.2
Food quality received positive feedback, with multiple mentions of good breakfasts.
Overall Experience
7.2
General sentiment indicates a decent stay with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:54

Property Description

Charming 4-Star Hotel in Rothbury with Exciting Amenities

Nestled in Rothbury, The Queens Head Hotel offers a delightful stay with a garden, shared lounge, and a restaurant with a bar. Guests can explore nearby attractions such as Alnwick Castle and Bamburgh Castle, making it an ideal location for sightseeing.

Exciting Activities and Leisure

Enjoy a game of darts or tennis at the hotel, or venture outdoors for popular activities like hiking and fishing. The hotel's vibrant atmosphere and recreational options ensure a memorable stay for all guests.

Convenient Location and Accessibility

Located just a short distance from Theatre Royal and Newcastle Train Station, The Queens Head Hotel provides easy access to city attractions. With Newcastle International Airport nearby, traveling to and from the hotel is a breeze.

Experience comfort, convenience, and leisure at The Queens Head Hotel. Book your stay now for an unforgettable getaway.

Important information:

Please note that the Twin Room with Private Bathroom is located on the 3rd floor and is accessible by stairs only.Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 581 reviews
Cleanliness: 5.2
Service: 8.2
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 6.2
Food and Beverage: 8.2
Overall Experience: 7.2
R
Rebecca • couple • gb
10
Pros:

Amazing stay as always!

2026-03-21 • via Nuitee
J
John • family_with_children • gb
10
Pros:

Stayed twice now,friendly staff,food excellent a family atmosphere

Cons:

Top floor room

2026-02-26 • via Nuitee
D
Deb • family_with_children • gb
8
2026-02-22 • via Nuitee
L
Lindsey • couple • gb
6
V central however bedrooms need better heating
Pros:

Central

Cons:

Freezing bedroom

2026-02-13 • via Nuitee
D
David • couple • gb
1
Disgracefully hotel only stayed one night.
Pros:

Nothing

Cons:

Shower not working. Handbasin cracked and chipped. Very dim room lighting.no reading lights working. Only one bedside light working.Most of menu at dinner and breakfast not available. Paint work chipped, carpets and windows dirty.

2026-01-19 • via Nuitee
A
Anne • family_with_children • gb
2
Pros:

Staff were pleasant. Food was ok.

Cons:

Too many stairs up to bedroom. (48 in total)We were in what I would call the attic. There were spiders and cobwebs in the bathroom. Shower had black mould on the tiles. When reported the manageress cleaned it herself with bleach.

2026-01-19 • via Nuitee
A
Alessandro • couple • it
7
2026-01-19 • via Nuitee
L
Linda • couple • gb
4
It is a pub with rooms, rather than hotel service. Bed comfy, but carpets dirty and kitchen closed early twice in three
Pros:

Good location close to Cragside. Breakfasts good. Bed comfortable. Staff are friendly.

Cons:

Carpets desperately need a deep clean. Kitchen closed early twice in three days without notice, meaning we had to source takeaway food. There was no room service during the three days we stayed and no prior communication about the kitchen closing early

2026-01-19 • via Nuitee
S
Steph • couple • gb
10
Lovely hotel and staff everything you need
Pros:

2 nd visit def recommend

Cons:

Nothing

2026-01-19 • via Nuitee
L
Leonard • couple • gb
1
Quite disappointing
Pros:

The room was fine. The shower was boiling hot and we could not change it.could not connect to Wi-Fi.the room was right at the top of the house. 3flights of stairs, and at 81 years of age this was very challenging.

Cons:

See above

2026-01-19 • via Nuitee
F
Fiona • extended_group • gb
4
Definitely would not recommend .
Pros:

The location

Cons:

Cleanliness ,tap dripping all night , smells of damp and of cigarettes awful breakfast no bread or cereal no eggs on cooked breakfast.

2026-01-19 • via Nuitee
J
Julia • couple • gb
8
Second visit, would definitely stay here again
Pros:

Great breakfast, comfortable bed

2026-01-15 • via Nuitee
D
Damian • couple • gb
10
Lovely comfortable roo
2026-01-13 • via Nuitee
V
Vivienne • family_with_children • gb
2
Pros:

Great location,very busy staff friendly despite being extremely busy. Room spacious well equipped.

Cons:

Room was like an icebox duvet wasn't thick enough. Radiators only came on for a limited length of time and were only Luke warm despite thermostat being on highest setting. Icy blast coming under fire door adjacent to our room door. Heavy condensation on windows. Room door loose and rattling having been jemmied at some stage. Corner of carpet had been chewed by something.

2026-01-03 • via Nuitee
B
Bickmore • solo_traveller • gb
10
2026-01-01 • via Nuitee
K
Keith Simpson • family_with_children • gb
10
Pros:

We have stsyed at the Quuens Head mny times over the yesrs. Highly recommended..

2025-12-24 • via Nuitee
A
Amy • extended_group • gb
7
Pros:

Convenient location

Cons:

Far too expensive for what it is.

2025-12-12 • via Nuitee
G
Graeme • couple • gb
8
Spot on 👌
Pros:

Right in the centre of the town, lots of history and atmosphere. Live music in the bar was great. Randomly there for the switching on of the Christmas Lights.

Cons:

Just needs a wee bit TLC ie new carpets and a lick of paint, room was comfy and clean and good value

2025-12-09 • via Nuitee
J
Joan • couple • gb
5
We have stayed here before and that’s why we returned but this time I thought it was expensive and was not told no eveni
Pros:

Rothbury is a lovely place to visit and very close to Cragside a national trust property and wallingham Hall. Our evening meal was very reasonably priced and very nice . The staff were very friendly.

Cons:

The radiator in the bedroom was full on all day and night and the control didn’t work so it was so hot , I think they knew about this as the window was propped open but they was no air in the room . The shower water was scalding we just couldn’t use it it was dangerously hot we did report this .

2025-12-09 • via Nuitee
C
carl • couple • gb
8
Met all expectations.
2025-12-08 • via Nuitee