Queens Head

Hotels
7.2 (608 reviews)
Townfoot , Rothbury , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Family rooms
Garden
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Overpriced for quality
Room temperature control problems

Categories

Cleanliness
5.2
Several reviews reported issues with cleanliness, including dirty bathrooms and unmaintained rooms.
Service
8.2
Most reviews highlight friendly and helpful staff.
Location
8.7
Many guests appreciated the convenient location and access to local attractions.
Room Quality
6.7
Mixed reviews; some rooms reported to be too hot and poorly maintained.
Amenities
7.2
Amenities varied, with some limitations mentioned, like outdated decor.
Value for Money
6.2
Complaints about high prices for the quality received were common.
Food and Beverage
8.2
Food quality received positive feedback, with multiple mentions of good breakfasts.
Overall Experience
7.2
General sentiment indicates a decent stay with notable pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:54

Property Description

Charming 4-Star Hotel in Rothbury with Exciting Amenities

Nestled in Rothbury, The Queens Head Hotel offers a delightful stay with a garden, shared lounge, and a restaurant with a bar. Guests can explore nearby attractions such as Alnwick Castle and Bamburgh Castle, making it an ideal location for sightseeing.

Exciting Activities and Leisure

Enjoy a game of darts or tennis at the hotel, or venture outdoors for popular activities like hiking and fishing. The hotel's vibrant atmosphere and recreational options ensure a memorable stay for all guests.

Convenient Location and Accessibility

Located just a short distance from Theatre Royal and Newcastle Train Station, The Queens Head Hotel provides easy access to city attractions. With Newcastle International Airport nearby, traveling to and from the hotel is a breeze.

Experience comfort, convenience, and leisure at The Queens Head Hotel. Book your stay now for an unforgettable getaway.

Important information:

Please note that the Twin Room with Private Bathroom is located on the 3rd floor and is accessible by stairs only.Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. No extra charges.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 608 reviews
Cleanliness: 5.2
Service: 8.2
Location: 8.7
Room Quality: 6.7
Amenities: 7.2
Value for Money: 6.2
Food and Beverage: 8.2
Overall Experience: 7.2
J
JAMES WILLIAM • couple • gb
7
Clean comfy stay in a grand old hotel cracking breakfast
Pros:

Location great friendly staff and good parking.Room was on top floor so a few stairs to climb ! Rooms on small side and a little tired.Bed was comfy though and rooms were cleaned well.Breakfast took a while to come but was very tasty

Cons:

Rooms tired and need a revamp.Loose taps,mould in some grout,sash windows difficult to shut some paint etc needs touching up.Yes tired but clean and overall I enjoyed it

2026-07-23 • via Nuitee
W
William • couple • gb
2
Our stay was not pleasant, did not merit 4 star and consequently it was not value for money.
Pros:

We slept well. The cleaner in the morning was helpful. Parking.

Cons:

The staff member on duty was somewhat uncommunicative and not very helpful. The property is gloomy, the decoration is scruffy and the stair carpets are very worn and appear dirty. Breakfast did not start until 08.30 so we had to leave without breakfast

2026-07-22 • via Nuitee
D
Debbie • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-07-20 • via Nuitee
L
Lesley • couple • gb
8
Good location good rooms fab breakfast
Pros:

Close to village pubs
Room very spacious
Lovely pub garden in full sunshine
Best breakfast
Staff lovely in breakfast room and bar
Bed very comfy
Plenty of coffee and tea in room

Cons:

Thought it was abit expensive however we did have to pay for a family room as it was the last room left tried to ring and ask for discount but there was no dedicated hotel receptionist

2026-07-20 • via Nuitee
K
Kim • couple • gb
7
Rothbury is great but lots of the little shops have closed, it's still a great place though...
Pros:

Check-in: This was straightforward enough at the bar and I was given my room key - it didn't however, dawn on me until later on though that I hadn't been given a key for the outside door in the event that we returned after closing, so I had to request this at the bar. Angus was able to sort this for me without any problem.
Room: Bed and pillows were super comfy. TV was good and the room was a nice size (King). Tea / Coffee was available but was not restocked over the two day stay and neither were the bins emptied. There were lots of electrical sockets which was great.
Bathroom: Nice size, the shower has really good pressure however, it kept falling out of its housing and it was super hot and really difficult to regulate the temperature, so I had to keep turning the water off. There was also only half a toilet roll on the holder upon arrival with no spares in sight. Shower gel and hand wash / hand lotion were available, these were really nice. Towels were of really good quality and size too.
Breakfast room: Breakfast room was great but the tea made from the constantly boiling water in the hot water dispenser was not great, fresh coffee was lovely though. Food and choice of food was good but the replenishment of cereals, juices, milk, new pots of coffee etc. were often only replaced when customers asked. Both days, really young staff were responsible for breakfast service and whilst they were really polite, the young lady didn't smile once...
The Pub and Beer Garden: These are great as always hence why we chose to stay at the Queens Head. That, and we'd previously stayed there a few years back.
Access after hours: I found this really difficult as the latch kept sticking but we managed to open the front door eventually.

Cons:

Although there was a fan heater in the room, it would have been good had there been a fan too, but with the window open, that helped keep the room nice and cool.

2026-07-19 • via Nuitee
J
james • extended_group • gb
9
Very nice
Pros:

Lovely

2026-07-18 • via Nuitee
L
Laura • solo_traveller • gb
1
Cons:

Chef and staff looked Scruffy and were very ignorant especially the breakfast staff. Spent more time on her phone. There was nothing being filled up and everyone kept having to ask for simple breakfast drinks and condiments! The chefs clothing as he went to the cupboard to get another loaf of bread was absolutely filthy! Put us all of our breakfast which got left after realizing what the hygiene was like. I've attached pictures

2026-07-15 • via Nuitee
M
Mal • extended_group • gb
4
It served its purpose. Staff definitely need to be on the ball. We were locked out of the hotel/pub.
Pros:

Breakfast is very enjoyable

Cons:

Overall the room is pretty run down and basically the whole lot really needs a lot of work done.

2026-07-09 • via Nuitee
J
jane • solo_traveller • gb
8
Pros:

The food was good friendly manager really dog friendly

Cons:

Nothing

2026-07-04 • via Nuitee
A
andrew • couple • gb
6
Pros:

Exelent location

2026-06-25 • via Nuitee
L
Linda • couple • gb
8
Pros:

The cooked breakfast was good . Not much choice on the buffet .

2026-06-25 • via Nuitee
W
Wendy • couple • gb
5
The rooms needvsome TLC
Pros:

Breakfast was good and the staff who served breakfast

Cons:

Needed to be more welcoming when we arrived

2026-06-23 • via Nuitee
J
john • extended_group • gb
1
Terrible stay away from the place.
Pros:

nothing

Cons:

the hotel carpets filthy, my room was as close to heaven as you will get, they should make it clear if you are in there rooms on the top landing as it was ridiculous the steps you need to clime. my room the radiator leaked over the bathroom floor and the towel radiator would not work. The bedroom radiator was on red hot and you could not control it. bedroom window sprang open andit was left wide open all night which meant approx 3hours sleep. because window would not shut. The toilet would not flush. The shower window blind would not operate. The hotel is a tip. breakfast was a joke. Stay well away.

2026-06-19 • via Nuitee
C
Christopher • solo_traveller • gb
7
Pros:

Parking at rear

Cons:

Lightbite lunch. I probably selected the wrong thing.

2026-06-18 • via Nuitee
L
Lynn • couple • gb
3
Loved Rothbury. Disappointed with the accommodation
Pros:

The beds were comfortable

Cons:

The shower room was tiny, the taps were loose and turned the wrong way. The handle on the very small shower was hanging by a thread. There were 2 single beds rather than the one double we'd booked. The room was cold and in need of re-decoration.

2026-06-15 • via Nuitee
B
Brian • couple • gb
9
Overnight stay with dog to break long journey and to enjoy nearby attractions.
Pros:

Excellent breakfast, friendly staff, comfy beds, dog friendly.

2026-06-10 • via Nuitee
C
Colin • solo_traveller • gb
4
Could of been better
Pros:

Location

Cons:

Attic room we wouldn't have picked.
Beds were clean and comfortable but the window was rotten, the shower handle was hanging by one screw and the tap wasn't fastened.and loose.

2026-06-09 • via Nuitee
A
Alison • couple • gb
7
2026-06-08 • via Nuitee
T
Terry • couple • gb
8
Visited Cragside Hall and thought it would be an opportunity to stay over somewhere I had heard about but never seen. Qu
Pros:

Central location for Rothbury. Only a short ride to Cragside Hall and about forty minutes to Seahouses and the wonderful Northumberland coast.

Cons:

Nothing really.

2026-06-05 • via Nuitee
L
Lawson • extended_group • gb
8
2026-06-01 • via Nuitee