Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent food
Cons:
Outdated room decor
Cold areas in the hotel

Categories

Cleanliness
8.9
The rooms were very clean and all communal areas appeared well cared for.
Service
9.9
Really great service, friendly and willing staff who couldn't do enough.
Location
9.4
Unbeatable position with beautiful views and close proximity to the town and attractions.
Room Quality
8.4
Rooms were large and nicely decorated, but some decor was a little tired.
Amenities
8.4
Basic amenities met expectations, but could improve, especially heating.
Value for Money
9.6
Overall great value for money with no hesitation to stay again.
Food and Beverage
9.6
Love breakfast and consistent quality of meals in the restaurant.
Overall Experience
9.4
Overall memorable experience with charming character despite some minor bumps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:16

Property Description

Stunning Cliff-Top Views and Victorian Charm

Luxurious Amenities
The rooms at our Victorian hotel feature Egyptian cotton bedding, flat-screen TVs, and free Wi-Fi. Guests can also enjoy complimentary tea and coffee, along with private bathrooms stocked with free toiletries.

Delicious Dining Options
Indulge in homemade meals at the Sea View Restaurant, which offers hearty breakfasts and locally sourced cuisine for dinner. During the day, it transforms into a cozy coffee shop with breathtaking sea views. The bar serves real ales and boasts a cliff-top beer garden.

Explore the Surrounding Beauty
Conveniently located near historic Whitby and the picturesque Goathland, our hotel provides easy access to the stunning North York Moors and the scenic Yorkshire Heritage Coast.

Experience luxury and breathtaking views at our Victorian hotel. Book now for an unforgettable stay!

Important information:

Please note that when traveling with pets, there is an extra charge of £10 per pet per night for the Captains Quarters rooms. This charge will be paid directly at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1085 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.4
M
Mexsha • solo_traveller • us
9
Charming hotel fit the image of Robin Hoods Bay
Pros:

Lovely traditional old hotel, beautifully modernized bathroom, plumbing etc

Cons:

Such a small thing but some herbal tea choices in the room would have been welcome . Also we would have preferred a bigger bed.

2026-05-23 • via Nuitee
S
Sarah • couple • gb
8
2026-05-22 • via Nuitee
G
Gillian • couple • gb
9
Always a lovely visit.
Pros:

Fabulous location - we love to visit a few times a year.

Cons:

Nothing

2026-05-21 • via Nuitee
C
Christine • couple • gb
10
Great staff great food
Pros:

Easy access to the beautiful RHB village and the views are superb

2026-05-21 • via Nuitee
H
Helen • couple • gb
10
A wonderful stay in a very comfortable hotel.
Pros:

The location, room very comfortable and clean, great breakfast

2026-05-20 • via Nuitee
R
Raphaël • solo_traveller • ch
10
2026-05-20 • via Nuitee
G
Gordon • couple • gb
10
2026-05-19 • via Nuitee
S
Sally • couple • gb
10
Well done staff at Victoria you are amazing!
Pros:

The location was perfect. Staff were very friendly. Great views

Cons:

Breakfast could have had more meat on full English

2026-05-19 • via Nuitee
C
Clare • couple • gb
9
2026-05-19 • via Nuitee
D
Daphne • couple • gb
6
Hotel ok, restaurant not so!
Pros:

The hotel staff were very friendly. The location was fabulous.

Cons:

The Restaurant was somewhat lacking. My husband enjoyed his dinner but my selection was very poor (steak pie). They seemed to have staff shortages in the dining room both for dinner and breakfast. The service was slow to get drinks and ordering. At breakfast there were empty plates that should have contained fruit and danish pastries. Neither were replenished and there was still nearly an hour of service left. The omelette was over cooked.

When we were checking out there were duvets and bed linen hung over the landing balustrades!

2026-05-18 • via Nuitee
M
Michael • solo_traveller • gb
10
Brilliant service and a great location
Pros:

Room was very comfy, lovely big bath, just perfect.
All staff so friendly and helpful

Cons:

Nothing

2026-05-18 • via Nuitee
P
Phillip • solo_traveller • au
10
Pros:

Receptionist was very cheerful and explained everything very well. Escorted to our room and shown everything. Private off road parking. Great breakfast with excellent views. Buggy ride down the steep road to the Bay and back if you need it. Attached to a nice pub to relax at the end of the day.

2026-05-17 • via Nuitee
R
Rachael • solo_traveller • gb
8
Pros:

Accomodating friendly staff

2026-05-17 • via Nuitee
C
Chris • solo_traveller • gb
8
Great base for walks and trips out to Whitby, Scarborough and the surrounding area
Pros:

Prime location, food options

Cons:

Would be good to have a drinks fridge in the room

2026-05-16 • via Nuitee
B
Beverley • couple • gb
10
Pros:

Food was outstanding. Michael was great

2026-05-16 • via Nuitee
A
Andrew • couple • gb
9
Pros:

Hotel is well located. Very friendly staff. Food was of good quality. Room was as expected of a 4 star hotel. Great for getting a bus to Whitby or Scarborough.

Cons:

Car park is not large though we did find the last space.

2026-05-15 • via Nuitee
S
Shedir • extended_group • ch
9
2026-05-15 • via Nuitee
S
stephen • couple • gb
9
Enjoyed our relaxing break.
Pros:

Good location
Excellent service from all the staff. Professional, polite and friendly. Beautiful setting and good standard of food

Cons:

Nothing particularly

2026-05-15 • via Nuitee
D
Debra • couple • pt
10
Pros:

Lovely

2026-05-14 • via Nuitee
E
Eunice • couple • gb
10
Have been before and will be back again.
Pros:

Loved the location.The food was good.Staff were friendly and helpful.Room was clean.Had everything we needed for our couple of nights stay.

Cons:

Nothing.

2026-05-14 • via Nuitee