Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Excellent food
Cons:
Outdated room decor
Cold areas in the hotel

Categories

Cleanliness
8.9
The rooms were very clean and all communal areas appeared well cared for.
Service
9.9
Really great service, friendly and willing staff who couldn't do enough.
Location
9.4
Unbeatable position with beautiful views and close proximity to the town and attractions.
Room Quality
8.4
Rooms were large and nicely decorated, but some decor was a little tired.
Amenities
8.4
Basic amenities met expectations, but could improve, especially heating.
Value for Money
9.6
Overall great value for money with no hesitation to stay again.
Food and Beverage
9.6
Love breakfast and consistent quality of meals in the restaurant.
Overall Experience
9.4
Overall memorable experience with charming character despite some minor bumps.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:16

Property Description

Stunning Cliff-Top Views and Victorian Charm

Luxurious Amenities
The rooms at our Victorian hotel feature Egyptian cotton bedding, flat-screen TVs, and free Wi-Fi. Guests can also enjoy complimentary tea and coffee, along with private bathrooms stocked with free toiletries.

Delicious Dining Options
Indulge in homemade meals at the Sea View Restaurant, which offers hearty breakfasts and locally sourced cuisine for dinner. During the day, it transforms into a cozy coffee shop with breathtaking sea views. The bar serves real ales and boasts a cliff-top beer garden.

Explore the Surrounding Beauty
Conveniently located near historic Whitby and the picturesque Goathland, our hotel provides easy access to the stunning North York Moors and the scenic Yorkshire Heritage Coast.

Experience luxury and breathtaking views at our Victorian hotel. Book now for an unforgettable stay!

Important information:

Please note that when traveling with pets, there is an extra charge of £10 per pet per night for the Captains Quarters rooms. This charge will be paid directly at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1160 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 9.6
Food and Beverage: 9.6
Overall Experience: 9.4
M
Mary solo_traveller gb
10
2026-07-04 via Nuitee
M
Michelle couple gb
6
2026-07-02 via Nuitee
M
Mary couple us
10
2026-07-02 via Nuitee
J
Jennifer solo_traveller gb
8
A lovely stay.
Pros:

We loved the warm welcome and friendly and helpful staff. The views from the dining room were fabulous. Meals were delicious and service great.

Cons:

We stayed in the house next door. The room was smaller than expected.

2026-06-30 via Nuitee
D
Darren couple gb
8
Beautiful hotel but staff need some retraining
Pros:

Excellent location with beautiful views. Nicely presented. Food good. Hotel reception staff were helpful and welcoming.

Cons:

Staff in the bar and restaurant were mostly inattentive and service was poor. Wait times at breakfast and dinner were over 30 mins for food to come from the kitchen.

2026-06-30 via Nuitee
P
Pam couple gb
8
Brilliant
Pros:

Location fantastic, with exceptional views
Bar and restaurant staff were very helpful and friendly
The hotel is setup for all weather

Cons:

The breakfast was a slight disappointment. When items on the buffet ran out they weren’t topped up. Though the quality of the food was good

2026-06-30 via Nuitee
L
Lorraine couple gb
9
2026-06-28 via Nuitee
E
Eley solo_traveller gb
9
Lovely! Great location, ambience, facilities and staff.
Pros:

Very comfortable room, really enjoyed convenience of Captain’s Quarters room and the lovely gardens.

Cons:

Breakfast wasn’t quite as high quality as expected.

2026-06-28 via Nuitee
J
Johann solo_traveller gb
10
Family wedding
Pros:

Fantastic views, perfect location for visiting surrounding areas

Cons:

Nothing we didn't like

2026-06-28 via Nuitee
H
Helmfried solo_traveller at
9
2026-06-26 via Nuitee
H
Helen couple gb
10
2026-06-25 via Nuitee
L
Linda couple gb
10
Great location, great food with beautiful views
Pros:

Beautiful location, staff exceptional nothing was too much trouble, lovely rooms well maintained

2026-06-23 via Nuitee
D
David extended_group gb
10
Comfortable rooms, excellent dining.
Pros:

Excellent staff very helpful.

Cons:

Parking is becoming limited now they’ve added additional rooms.

2026-06-23 via Nuitee
C
Christine couple gb
9
Very enjoyable, would definitely stay there again.
Pros:

The friendly staff, the food in the restaurant, the outdoor space including the car park, the position of the hotel overlooking Robin Hood’s Bay and the bed.

Cons:

The sound of someone walking across the floor in the room above. The occupants were possibly sleep walking and they were definitely early risers.

2026-06-23 via Nuitee
A
anthony solo_traveller gb
7
2026-06-22 via Nuitee
J
Jackie solo_traveller gb
8
2026-06-21 via Nuitee
P
Philip couple gb
10
A beautiful hotel with amazing views.
Pros:

The views were beautiful overlooking Robin hoods bay and food and drink were mostly very good.

Cons:

The bacon and egg were little overcooked, which was a disappointment.

2026-06-21 via Nuitee
M
Michael couple gb
10
2026-06-21 via Nuitee
R
richard couple gb
7
Excellent service, with beautiful views and great food
Pros:

Views are amazing, probably the best in the bay, food was exemplary for a reasonable price

Cons:

The room was very hot, and didn’t sleep very well as there was a generator or a boiler making a loud noise right outside our window all night

2026-06-21 via Nuitee
R
Rae solo_traveller gb
10
Excellent location, wonderful staff - highly recommend
Pros:

Excellent location and staff. The staff could not have been more helpful.

2026-06-19 via Nuitee