easyHotel Victoria

Hotels
easyHotel
6.9 (2402 reviews)
34–40 Belgrave Road London , London , gb

Children allowed

Facilities

Non-smoking rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Central location
Clean rooms
Cons:
Small room size
Inadequate amenities

Categories

Cleanliness
5.73
Several reviews mentioned issues with cleanliness, particularly the bathrooms.
Service
8.2
Generally adequate service but noted some issues with responsiveness.
Location
9.24
The location received positive feedback for being central and convenient.
Room Quality
5.69
Rooms were described as small and uncomfortable in multiple reviews.
Amenities
6.72
Limited amenities were mentioned, with requests for better facilities.
Value for Money
6.68
Many reviews stated the price did not align with the quality offered.
Food and Beverage
5.73
Food and beverage options were considered inadequate by several guests.
Overall Experience
7.2
Overall, experiences varied but leaned towards disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 12:15

Property Description

Modern Accommodations
Stay in the heart of London at easyHotel Victoria, located just 1.2 miles from Buckingham Palace. Our centralised air-conditioned rooms offer comfort and convenience, ensuring a pleasant stay in the bustling city.

Convenient Amenities
Enjoy the convenience of WiFi access (surcharge may apply) throughout the property. Each room features a private bathroom with a refreshing shower, along with complimentary toiletries and a hairdryer for your comfort. Our 24-hour front desk is always available to assist you during your stay.

Prime Location
Explore top attractions such as Westminster Abbey and St James's Park, located within walking distance from the hotel. With London City Airport just 10 miles away, easyHotel Victoria is the perfect choice for both leisure and business travelers.

Book your stay at easyHotel Victoria now and experience the best of London!

Important information:

Please note WiFi is available for a surcharge.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.9
Based on 2402 reviews
Cleanliness: 5.73
Service: 8.2
Location: 9.24
Room Quality: 5.69
Amenities: 6.72
Value for Money: 6.68
Food and Beverage: 5.73
Overall Experience: 7.2
Çağla Ömür solo_traveller tr
6
2026-05-09 via Nuitee
S
Simone solo_traveller it
8
Albergo comodo ed economico
Pros:

Albergo molto vicino al centro, ai punti di interesse e alle stazioni principali (5 minuti a piedi da Vittoria). Personale cordiale e disponibile.

Cons:

Stanza piccola, ma per 2 notti si può sopravvivere

2026-05-09 via Nuitee
G
Grazyna couple gb
8
2026-05-09 via Nuitee
V
Valmira solo_traveller de
7
2026-05-09 via Nuitee
S
Silvia Maria couple it
8
2026-05-08 via Nuitee
N
Nayara couple br
10
Pros:

Muito bom, quarto e banheiros limpos! Peguem quarto com janela que são os melhores! Perto do metro! Tem várias cafeterias perto!

2026-05-08 via Nuitee
S
Seamus Carroll solo_traveller ie
5
Pros:

The room was very nice but very small for two people.
The shower drain blocked and spilling on to the floor.
We had to clean and dry the floor.
We reported it and requestef a discount. This was ignored.

Cons:

Location

2026-05-08 via Nuitee
J
Jason William solo_traveller gb
9
Easy, cosy,,,comfy...
Pros:

Nice location not far from centre...

Cons:

Nothing..

2026-05-08 via Nuitee
E
EvaYasmine solo_traveller nl
7
EasyHotel Victoria
Pros:

Personeel was erg behulpzaam. Zij hebben erg hun best gedaan voor ons.

Cons:

Netflix viel veel uit en deed het dan steeds niet.. Uiteindelijk de hoop opgegeven en gaan slapen, aangezien er ook niks bijzonders op televisie was.

Nog een minpunt is dat de koffie/theemachine stuk was. Zoveel dagen daar geslapen, maar geen ene keer wat warms kunnen drinken. Ook geen faciliteiten op de kamers hiervoor.

Daarnaast geen plek op de kamer waar je je kleding kwijt kunt.. erg belangrijk als je een aantal nachten blijft.

2026-05-07 via Nuitee
M
mohamed solo_traveller ma
1
Pros:

Chambre sans fenêtre,sous sol plus petite serré et en plus l administration n indique pas ces caractéristiques surprenant
Il y a aucun rapport qualité prix

Cons:

L accueil mediocre
La chambre est trop étroite non mentionné

2026-05-07 via Nuitee
Таня couple bg
9
All around, a great place for a short stay
Pros:

Location. Staff was great. Also, very clean. For a night stay was great.

Cons:

Small but we knew it

2026-05-07 via Nuitee
D
dafne solo_traveller pe
9
Pros:

La ubicación es buena.
Los chicos en recepción fueron muy amables y nos ayudaron a bajar las maletas.

Cons:

No habían áreas comunes.
La habitación sí era muy pequeña.
No había suficiente señalización para ubicar la salida desde la habitación.

2026-05-07 via Nuitee
S
SERGIO couple br
9
Muito desagradável.
Pros:

Gostei da localização e da limpeza. O quarto é muito bem planejado e com acabamento esmerado. Poderia ter mais algum móvel para suporte das coisas dos hóspedes.

Cons:

Não gostei do custo para depósito de bagagem. Antes de fazer duas reservas, enviei email consultando se poderia deixar duas malas pequenas durante o período entre estas reservas. Recebi resposta afirmativa, com taxa de 5 libras cada mala. Por ocasião do depósito da bagagem paguei 5 libras e entendi que pagaria mais 5 na retirada. Quando retornei para a segunda estadia e a retirada das malas, fui cobrado em 130 libras. Após negociação acabei pagando mais 80 libras, total de 85. Não me deram recibo do pagamento. Foi uma situação muito desagradável. Não voltarei a este hotel, com certeza.
Também não gostei de ter que colocar as coisas pelo chão, pois não tem local para acomodar os pertences.

2026-05-07 via Nuitee
S
Southcoast traveller solo_traveller gb
7
Pros:

Ground floor room was small but clean and comfortable. Has the basics, although no plug sockets by bed. Location very convenient- close to Victoria station, and very close to Pimlico village with pubs and restaurants. Staff were very helpful and accommodating on arrival, which was much appreciated.

Cons:

Small size of room with no extras- eg water had to be bought. Electric sockets limited. No space for luggage, only small bags.

2026-05-07 via Nuitee
M
Mervin solo_traveller gb
8
Ideal stay esp for two days, location was ideal for me.
Pros:

Location and cost

Cons:

I guess rooms were very close to one another and could people opening and shutting doors.

2026-05-07 via Nuitee
L
Leonie couple de
8
Pros:

Top Lage, liebes Team, alles genug

Cons:

Sehr kleines Zimmer (kein Stauraum) und schmales Bett, was für uns aber kein Problem war (und wir wussten es vorher)

2026-05-06 via Nuitee
N
Ntim couple de
7
2026-05-06 via Nuitee
A
Abraham solo_traveller es
6
2026-05-06 via Nuitee
S
Sarah solo_traveller be
9
Petit trip à Londres mère-fille
Pros:

Nous avons aimé l'emplacement, la luminosité de la chambre, sa propreté et sa bonne odeur. La salle de bain personnelle est un véritable plus !

Cons:

C'était un peu petit pour 2 et pas très bien insonorisé (beaucoup de bruit à partir de 5h30). Mais rapport qualité prix c'était excellent.

2026-05-06 via Nuitee
T
Tess couple fr
1
Décevant
Pros:

Avis : Personnel irréprochable, mais prestations et hygiène très insuffisantes

Nous avons séjourné dans cet hôtel lors de notre passage à Londres, et le constat est assez mitigé.

Avant tout, je tiens vraiment à souligner le professionnalisme des deux hommes présents à la réception le soir de notre problème. Ils ont été particulièrement réactifs, à l’écoute et bienveillants. Ils ont fait leur maximum pour nous aider dans une situation compliquée, et ont même pris le temps de nous redemander régulièrement si tout se passait bien par la suite. Un vrai sens du service, ce qui mérite d’être reconnu.

Cons:

Malheureusement, cela ne suffit pas à compenser les nombreuses lacunes de l’établissement.

La première chambre était extrêmement petite : lit coincé entre quatre murs, quasiment aucun espace pour circuler, et aucune surface pour poser ses affaires. L’absence de fenêtre (certes indiquée) renforce encore cette sensation d’inconfort. La salle de bain était très basique, sans sèche-cheveux ni équipement minimum.

Suite à un problème de robinet défectueux (eau brûlante impossible à régler, puis fuite continue), nous avons dû changer de chambre en pleine nuit. La nouvelle chambre, présentée comme une “upgrade”, offrait à peine plus d’espace et présentait encore des défauts : évacuation du lavabo lente, équipements limités…

Mais surtout, le point le plus problématique reste l’hygiène et le niveau global des prestations. Rideau de douche douteux, entretien insuffisant, et une organisation très éloignée de ce qu’on attend d’un hôtel : devoir vider soi-même ses poubelles, demander du papier toilette ou des serviettes, et même le sèche-cheveux, souvent indisponible.

Pour un tarif d’environ 150€ la nuit, ce niveau de service est clairement inacceptable. On a davantage l’impression d’un concept ultra low cost que d’un véritable établissement hôtelier.

En résumé : un personnel vraiment impliqué et professionnel, mais un hôtel qui ne suit pas du tout derrière, avec des prestations très limitées et une hygiène qui laisse clairement à désirer.

2026-05-06 via Nuitee