OYO The Lodge Bournemouth

Hotels
7.3 (246 reviews)
123 West Hill Road BOURNEMOUTH , Bournemouth , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Cons:
Cleanliness
Inconsistent Service

Categories

Cleanliness
5.76
Numerous reviews cite issues with cleanliness and stale smells.
Service
8.23
Some staff were described as friendly, but there were issues with call response times.
Location
8.27
Many guests appreciated the convenient location near the beach and local amenities.
Room Quality
6.22
Rooms were noted for being outdated and not matching advertised images.
Amenities
6.75
Basic amenities were highlighted with both positive and negative feedback.
Value for Money
7.21
Good value was recognized in certain reviews but issues diminished overall value.
Food and Beverage
8.76
No specific challenges noted, assumed to be standard quality for this hotel tier.
Overall Experience
7.23
Guests felt disappointed with specific elements but found redeeming qualities at times.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:53

Property Description

Convenient Location
Located in the heart of Bournemouth, THE LODGE BOURNEMOUTH offers easy access to popular attractions such as Bournemouth International Centre and the stunning beaches of Westcliff, Alum Chine, and Eastcliff.

Comfortable Amenities
Guests can enjoy the convenience of free WiFi, a shared lounge, and a shared kitchen during their stay at the lodge. The concierge service and luggage storage further add to the comfort and ease of your visit.

Nearby Attractions
With Sandbanks and Poole Harbour just a short distance away, guests have the opportunity to explore the beautiful surroundings. Don't miss the chance to experience the best of Bournemouth's coastal beauty.

Book your stay at THE LODGE BOURNEMOUTH now and experience a perfect blend of convenience and comfort during your visit to Bournemouth.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 246 reviews
Cleanliness: 5.76
Service: 8.23
Location: 8.27
Room Quality: 6.22
Amenities: 6.75
Value for Money: 7.21
Food and Beverage: 8.76
Overall Experience: 7.23
K
Karla • couple • gb
6
Pros:

Friendly staff. Good location. Clean

Cons:

Tiny bathroom and shower but was ok for one night

2026-08-08 • via Nuitee
M
Monzer • couple • gb
1
Please ignore this place
Pros:

Very bad room

They don’t do any room service

Reception always close

Cons:

Not clean

Very dirty place


No tV

2026-08-06 • via Nuitee
R
richard • extended_group • gb
1
2026-08-05 • via Nuitee
B
Barbara • family_with_children • gb
7
Good for the price.
Pros:

We only needed somewhere to sleep and shower we didn’t bother too much but room was okay and clean.

Cons:

Room was for 3 people but there was only two cups, curtains and window was very dirty.

2026-08-05 • via Nuitee
V
Vézina • solo_traveller • ca
7
Pros:

L'emplacement

Cons:

La propreté

2026-08-04 • via Nuitee
A
andrew • couple • gb
3
Bedroom and bathroom in desperate need of refurbishment
Pros:

Size of room
Comfortable bed

Cons:

Reception unmanned mainly
Room extremely dated. Needs full refurbishment.
Long standing dirt on walls and carpets and doors and skirtings
Tiny shower cubicle
No extraction fan working
Noisy location by road

2026-08-02 • via Nuitee
M
Morgan • solo_traveller • gb
9
2026-07-21 • via Nuitee
K
K • couple • gb
1
2026-07-18 • via Nuitee
D
Diana • couple • gb
7
2026-07-18 • via Nuitee
A
Amanda • solo_traveller • gb
7
2026-07-12 • via Nuitee
S
Saurabh • extended_group • gb
1
Really very bad.
Pros:

Nothing.

Cons:

I went this place as with my friends. But when I reached no way to found this place. No cleaning No wifi No parking

Overall is that what they mentioned on website they didn’t provide anything.

2026-07-11 • via Nuitee
E
Eden • extended_group • gb
3
Pros:

Overall it was a fine stay, the room was acceptable and beds were comfortable. Everyhting was as expected and was overall a fine experience. The host was nice but communication was a bit difficult, we tried to contact them multiple times through booking.com with no replies. only once we got there and got their phone number did it become slightly easier to communicate.

Cons:

We had bed bugs!!!!!!!! and asked at least 5 times for an early check in from the host and we ended up never hearing back from them until we got there on the day and he came and let us in. I also think its probablly a bit overpriced for how basic it is but cest la vie.

2026-07-09 • via Nuitee
K
Kerry • extended_group • gb
5
Good for a cheap place to rest your head in a great location.
Pros:

Free on the road parking

Great location within walking distance to everything.

Nice size rooms with black out curtains

Good price

Cons:

Not as advertised…

We booked a family room that advertised 3 beds but the room had a double and a single bed so we had to share with a friend.

Shower had poor pressure and didn’t stay on the holder so had to be held while in use.

Stained towels so we went and purchased our own.

Reception was always unstaffed so couldn’t ask for help.

All just felt a bit dated and in need of some DiY

Had people living there so felt more like a bedsit and not a place to hang out.

2026-07-09 • via Nuitee
A
Adam • solo_traveller • gb
1
Stay away.
Pros:

Box room

Cons:

Awful place

2026-07-08 • via Nuitee
L
Lara • family_with_children • gb
1
It was a roof over our heads .
Pros:

Location

Cons:

I believe this maybe a location used by the council to rehome homeless people. There was also building work going on in buildings behind us .

2026-07-03 • via Nuitee
W
Warnes • couple • gb
1
Will not be going back.
Pros:

No breakfast .
Locationwas good

Cons:

Photos were very missleading bath..room very small
Paper peeling off the walls big crack in ceiling overdoor
Door was very hard to open and close .carpet was dirty .bedside cabinet fell apart when moved. .found dirty socks on floor .

2026-07-01 • via Nuitee
G
Gemma • family_with_children • gb
1
Pros:

Close to centre

Cons:

The place is filthy, dirty stained carpets and curtains. Sockets hanging off the walls or taped up, the smell of urine and cigarette smoke in the hall ways is gross. “Cleaner” walking around bear foot in boxer shorts, staff/management nowhere to be seen. Mouldy bathrooms, peeling paint and showers held together with elastic bands. Considering the clientele, only book if you would like to experience staying in a HMO.

2026-06-29 • via Nuitee
I
Ike • family_with_children • gb
1
I could not stay. I was not possible for me to stay.
Pros:

The place was closed. It was being renovated. The owner was not aware that The OYO Lodge was available online with Hotel Booking.com.

Cons:

It was not open for business and witnessed someone running out with a weapon after someone else in the car park.

2026-06-29 • via Nuitee
N
Nalika • extended_group • gb
1
Never again
Cons:

Everything bad smell in the room and door very hard to shut and all was very poor tray of tea and coffee was empty and not cleaned at all over all was a very bad experience never again will return

2026-06-29 • via Nuitee
J
Jane • couple • gb
1
Horrendous
Pros:

Nothing, it stunk of smoke & alcohol covered with a spray of fabbreeze! 🤮

Cons:

The staff member was smoking on arrival in reception, the entrance was full of cigarette ash & dirt. our room was not ready so he went up to clean… 3 mins later we could then go up.

We found, it stunk of smoke & alcohol, I have evidence that the cleaner smoked in the rooms while cleaning, broken furniture, dirty beds. Unable to see out of the windows because it was that dirty.
I obviously did not stay there & currently trying to get a full refund, but they have told booking.com they decline!!

So I am now awaiting for booking.com or thr property customer service to send me my full refund! I paid £274.. for 1 night in a 4 star.

This place needs to be removed!! It’s not fit for a dog.
It also did not feel safe with two men, smoking & smelling of alcohol for me & my daughter to stay.

I have more photos - but it only allowed me to up load 4!

2026-06-28 • via Nuitee