Hotel Kreuz

Hotels
8.4 (1038 reviews)
Luzernstrasse 63 , Malters , CH
+41 41 497 14 01

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Good food and beverage options
Convenient location
Cons:
Rooms in need of renovation
Security concerns regarding personal belongings

Categories

Cleanliness
7.65
Many reviews indicate that the rooms are old and have a strong smell, suggesting cleanliness issues.
Service
9.15
Most reviews highlight the friendliness and accommodation of the staff.
Location
9.15
The location is praised in several reviews as being convenient and central.
Room Quality
7.65
Reviews mention that rooms are old and poorly maintained, with issues highlighted.
Amenities
8.15
Amenities like the restaurant are frequently mentioned as good, although some are disappointed by other features.
Value for Money
8.15
Some guests feel the pricing might be a bit high for the accommodations provided.
Food and Beverage
8.65
The food, particularly in the restaurant, received positive comments.
Overall Experience
8.65
General sentiment is good, but with specific security issues raised that could affect future guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Convenient Location
The family-run Hotel Kreuz in Malters, just on the edge of Lucerne, offers easy access to the city center only 10 km away via train.

Comfortable Accommodation
The simply furnished rooms at Hotel Kreuz come with cable TV, private bathrooms, and free WiFi, providing a cozy stay for guests.

Family-Friendly Amenities
Guests can indulge in traditional cuisine at the in-house restaurant while children have a blast at the kid's world equipped with Playstations, a Lego house, and engaging animation programs.

Experience a delightful stay at Hotel Kreuz, where convenience, comfort, and family-friendly amenities await. Book now for an unforgettable experience!

Important information:

The restaurant is closed on Mondays and Tuesdays.

The elevator is in the main building. Persons with a disability are therefore kindly asked to inform the hotel thereof in advance so a room in the main building can be arranged for them.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 1038 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
B
Brigitte • solo_traveller • ch
8
Pros:

Das Personal ist sehr freundlich und das Essen im Restaurant war sehr gut.

Cons:

nichts

2026-11-03 • via Nuitee
C
Camilla • family_with_children • be
10
Autentisk, personlig og veldig hyggelig.
Pros:

Veldig koselig

Cons:

Ingenting

2026-11-03 • via Nuitee
M
Michael • extended_group • ch
8
2026-10-29 • via Nuitee
G
Gábor • family_with_children • hu
10
Pros:

Bőséges reggeli, hangulatos környezetben

Cons:

Nem volt ilyen.

2026-10-29 • via Nuitee
L
Lukas • family_with_children • de
5
2026-10-28 • via Nuitee
T
Thomas • couple • de
7
Gut geeignetes Hotel für einen Zwischenstopp.
Pros:

Ordentliches Frühstücksbuffet mit guter Auswahl Bequeme Betten. Ausreichend großes Bad mit nicht zu kleiner Dusche. Parkplatz direkt am Haus ohne Aufpreis. Großer Aufzug bis auf das Stockwerk .
Obwohl an 2 Straßen gelegen, trotzdem ruhig wenn Fenster geschlossen sind.
Gästekarte Luzern ist toll ... jedoch muss man kleinen Aufpreis zahlen um mit der Bahn nach Luzern zu fahren.

2026-10-27 • via Nuitee
M
Michael • solo_traveller • de
8
2026-10-25 • via Nuitee
S
Stephanie • extended_group • ch
7
2026-10-22 • via Nuitee
D
Dinesh • family_with_children • ae
8
Pros:

We booked a triple bed room but instead got a family size apartment with two rooms. One with a queen and the other with three single bed which was fantastic. Having stayed in small spaces across Europe, this was super refreshing! Comfy and super spacious. Basic stuff, dont expect crazy high end new age stuff.
Hotel was very close to the train station. Peaceful town with old cozy homes. Gives you the feels of a nice B&B

Cons:

Breakfast could have been better. with a little more options.

2026-10-21 • via Nuitee
D
dafna • couple • il
9
רגוע ושליו ארוחת בוקר טעימה
Pros:

המיקום האווירה השקט הרוגע

Cons:

חנייה בקושי יש

2026-10-21 • via Nuitee
L
Laurent • solo_traveller • ch
9
2026-10-20 • via Nuitee
R
Roger • solo_traveller • ch
9
Gute Adresse
Pros:

Ich bin Wiederholungstäter, das spricht für sich. Frühstück extra für mich bereits schon ab 06.00h.

2026-10-18 • via Nuitee
B
Birgit • solo_traveller • de
8
Empfehlenswert!
Pros:

Ein nettes traditionsreiches Hotel mit sehr gutem Restaurant und sehr freundlichem Personal. Aufzug, große Terrasse vor dem Zimmer. Parkplatz am Haus, 5 Minuten zu Fuß zum Bahnhof, nur 2 Stationen bis Luzern, alle 30 Minuten. Gutes Preis-Leistungsverhältnis.

Cons:

Das Zimmer war recht karg eingerichtet, es fehlte z.B. ein Sessel. Das Frühstück war zwar in Ordnung, aber recht einfach.
Lebhafter Durchgangsverkehr auf der Straße.

2026-10-17 • via Nuitee
R
Ralf • solo_traveller • de
9
Alles bestens
2026-10-15 • via Nuitee
T
TravelingFamily4 • family_with_children • ch
9
Great stay
Pros:

Wonderfully welcoming staff who showed us where to parking and to our room. The room itself was old and a bit outdated, but it had everything we needed and was comfortable. A good room for a family. The restaurant was delicious and very good value. It was quiet at night.

Cons:

The rooms need some updating. Perhaps some more comfy chairs in the restaurant.

2026-10-13 • via Nuitee
H
Herbsta • solo_traveller • lv
9
Pros:

Skats pa logu bija lielisks. Baznīca pa kreisi un pretī kalni.

Cons:

Žēl, ka istabā nebija tējkanna.

2026-10-12 • via Nuitee
A
Ashok Kumar • family_with_children • de
10
2026-10-11 • via Nuitee
J
Joachim • couple • de
6
Angenehme Aufenthalt
Pros:

Die Freundlichkeit des Personals,das Essen

2026-10-10 • via Nuitee
L
Linus • couple • de
8
2026-10-10 • via Nuitee
M
Martina • couple • cz
8
Blízko Lucernu
Pros:

Pohodlný čistý pokoj. Výborná snídaně s velkým výběrem. Přátelský a ochotný personál.

Cons:

Omezená možnost parkování - parkoviště kapacitně nestačí, parkovali jsme o kus dál v přilehlé ulici.

2026-10-09 • via Nuitee