Hotel Kreuz

Hotels
8.4 (924 reviews)
Luzernstrasse 63 , Malters , ch

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Good food and beverage options
Convenient location
Cons:
Rooms in need of renovation
Security concerns regarding personal belongings

Categories

Cleanliness
7.65
Many reviews indicate that the rooms are old and have a strong smell, suggesting cleanliness issues.
Service
9.15
Most reviews highlight the friendliness and accommodation of the staff.
Location
9.15
The location is praised in several reviews as being convenient and central.
Room Quality
7.65
Reviews mention that rooms are old and poorly maintained, with issues highlighted.
Amenities
8.15
Amenities like the restaurant are frequently mentioned as good, although some are disappointed by other features.
Value for Money
8.15
Some guests feel the pricing might be a bit high for the accommodations provided.
Food and Beverage
8.65
The food, particularly in the restaurant, received positive comments.
Overall Experience
8.65
General sentiment is good, but with specific security issues raised that could affect future guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Convenient Location
The family-run Hotel Kreuz in Malters, just on the edge of Lucerne, offers easy access to the city center only 10 km away via train.

Comfortable Accommodation
The simply furnished rooms at Hotel Kreuz come with cable TV, private bathrooms, and free WiFi, providing a cozy stay for guests.

Family-Friendly Amenities
Guests can indulge in traditional cuisine at the in-house restaurant while children have a blast at the kid's world equipped with Playstations, a Lego house, and engaging animation programs.

Experience a delightful stay at Hotel Kreuz, where convenience, comfort, and family-friendly amenities await. Book now for an unforgettable experience!

Important information:

The restaurant is closed on Mondays and Tuesdays.

The elevator is in the main building. Persons with a disability are therefore kindly asked to inform the hotel thereof in advance so a room in the main building can be arranged for them.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 924 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 8.65
Overall Experience: 8.65
R
Regina • couple • at
9
Freundliche Gastgeberin und sehr gutes Frühstück.
Pros:

Frühstück war sehr gut und reichlich. Frisches Gebäck, Wurst, Käse, Müsli, Croissant und sehr guter Kaffee. Das Zimmer war einfach eingerichtet und alles sauber. Eventuell im Bad wäre mehr Ablagefläche wünschenswert. Aber für eine Nacht völlig ok. Es gibt einen Gasthof gleich über die Straße, wo man sehr gut essen kann.

Cons:

Nichts

2026-05-09 • via Nuitee
F
Frédéric • family_with_children • ch
9
2026-05-06 • via Nuitee
K
Krisztina • solo_traveller • ch
10
Einfach super.
Pros:

Freundliches Personal, tolles Essen, bequeme Matratze. Ich liebe es hier zu sein.

2026-05-05 • via Nuitee
K
Krisztina • solo_traveller • ch
10
Pros:

Immer wieder super.

2026-05-05 • via Nuitee
P
Paul • solo_traveller • nl
9
Pros:

Zeer vriendelijk en behulpzaam personeel!
Hartelijke ontvangst en heerlijk eten!
Eigen parkeerplaats.

2026-05-04 • via Nuitee
P
Patteera • couple • de
10
Wonderful stay
Pros:

The female hotel staff who welcomed us was friendly. The room is spacious and clean. Moreover, it has the access to the shared balcony with the view of the church/town. The location is perfect for traveling to Lucerne within a short time and direct connection. The distance to the Malters train station is just like 5 mins walk. The breakfast was awesome. Parking was right at the hotel. Super convenient. If you come by car, the mountain view of this town is also fantastic! Everything was perfect! :)

Cons:

Nothing. Just info for other travelers, the train comes every 30 mins in the evening/night. Pay attention to the train schedule.

2026-05-04 • via Nuitee
S
squashman • solo_traveller • de
8
2026-05-03 • via Nuitee
M
Mattis • solo_traveller • de
8
Pros:

Sehr freundliches Personal und leckeres Frühstück. Preis/ Leistung ist fair.

Cons:

Frühstück war überschaubar aber dafür sehr lecker.
Der Wirt von der Kneipe unten war etwas aufdringlich.
Niedrige Deckenhöhe im Zimmer war interessant.

2026-04-29 • via Nuitee
F
Frischknecht • solo_traveller • ch
8
2026-04-27 • via Nuitee
D
Domenico • solo_traveller • ch
10
Pros:

Super accoglienti.
Sono arrivato tardi e, avendo avvisato telefonicamente, mi hanno aspettato per il check in.
Siccome la mattina partivo prima delle colazioni mi hanno preparato comunque una colazione da portare con me.
La stanza è bella, il letto spazioso e comodo.

2026-04-26 • via Nuitee
Z
Zoltan • solo_traveller • ro
9
2026-04-18 • via Nuitee
S
Serge • solo_traveller • ch
8
Pros:

Principalement la gentillesse du personnel et la place dans les chambres !

2026-04-14 • via Nuitee
G
Gentijan • extended_group • mk
10
Perfect stay
2026-04-13 • via Nuitee
A
Anthony • solo_traveller • de
10
2026-04-12 • via Nuitee
A
Andreas • solo_traveller • ch
8
Pros:

Einfacher Zimmerbezug.

Cons:

Es war alles gut.

2026-04-12 • via Nuitee
B
Beat • solo_traveller • ch
7
2026-04-11 • via Nuitee
A
Andy • solo_traveller • ch
9
2026-04-07 • via Nuitee
K
Krisztina • solo_traveller • ch
10
Pros:

Alles super wie immer.

2026-03-28 • via Nuitee
M
Martin • solo_traveller • hr
9
Pros:

The stuff is very friendly, the room is big more than enough and super clean, the bed is comfortable, the breakfast is tasty, free parking place.. Recommended!

2026-03-22 • via Nuitee
A
Adriana • family_with_children • de
8
Pros:

Das Hotel ist gut gelegen und alles ist in der Nähe. Ich war mit meiner Wahl zufrieden.

2026-03-16 • via Nuitee