Hotel Münzgasse - Self Check-in

Hotels
8.5 (2205 reviews)
Muenzgasse 4 , Luzern , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Public transport tickets
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Modern and spacious rooms
Clean with good amenities
Cons:
Confusing check-in process
Issues with service during high demand

Categories

Cleanliness
8
Generally clean, but some check-in issues may suggest gaps in service.
Service
8
Some confusion during check-in and mixed responses from staff.
Location
9
Excellent location, very close to major attractions and transport.
Room Quality
9
Rooms are modern, spacious, and well-maintained.
Amenities
8.5
Amenities are adequate, including kettle and fridge.
Value for Money
8.5
Good value for the price given location and quality.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Overall, a good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:56

Property Description

Luxurious City and River View Rooms
Experience the charm of Old Town at Hotel Muenzgasse Luzern, just 600 meters from the train station and Lake Lucerne. Indulge in stunning city and river views from our modern rooms, each equipped with cable TV for your entertainment.

Complimentary Wi-Fi Access
Stay connected throughout your stay with our free Wi-Fi service, ensuring you can share your memorable moments with ease.

Convenient Multi-Storey Car Park
Enjoy the convenience of a multi-storey car park located near the hotel, providing easy access for guests traveling by car.

Book your stay at Hotel Muenzgasse Luzern now for a perfect blend of comfort, convenience, and picturesque views.

Important information:

The Swiss "Postcard" is accepted as a method of payment.

Check-in and check-out hours:

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2205 reviews
Cleanliness: 8
Service: 8
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
C
Carolin • couple • ch
8
Grosszügig, sauber und ruhig in perfekter Lage
Pros:

Das Zimmer und das Bad waren sehr grosszügig geschnitten, ruhig und absolit sauber. Die Matratze war hervorragend und wir haben super geschlafen und die Lage war 1A

Cons:

Das TV Gerät ist sehr raumeinnehmend. Leider hat es überhaupt nicht funktioniert. Zudem gab es an einer Seite des Bettes eine Nachttischleuchte, die defekt war - es lag nicht an der Glühbirne, das haben wir ausprobiert. Bei 1 Nacht schade, da einer von uns so nicht lesen konnte, aber eben, da nur 1 Nacht, war das kein Weltuntergang. Das Raumspray war für unseren Geschmack etwas zu intensive.

2026-02-14 • via Nuitee
K
Katharina • couple • de
9
2026-02-14 • via Nuitee
T
Tifenn • couple • ch
10
2026-02-14 • via Nuitee
K
Kristina • couple • au
9
Perfect for a short stay in Luzern, especially for Fasnacht!
Pros:

This hotel was so centrally located for access to the train station, the old town, great restaurants/cafes and local attractions. It was spacious and comfortable.
Self check in was a novelty but worked well.

Cons:

The chairs and floors could use a clean.
Some coffee cups and maybe tea and coffee would go nicely with the kettle.

2026-02-13 • via Nuitee
K
Kwok Yan • couple • hk
8
Cons:

check out後無法存放行李箱

2026-02-11 • via Nuitee
M
Mosab • couple • ly
6
2026-02-10 • via Nuitee
S
Senyigit • family_with_children • cy
9
2026-02-10 • via Nuitee
B
Barış • couple • tr
10
2026-01-31 • via Nuitee
N
Nadia • family_with_children • it
7
2026-01-30 • via Nuitee
M
Manuela • couple • ch
9
Jederzeit wieder mit eigenem Kissen
Pros:

Guter self check in, topp Lage

Cons:

Das Kissen war schlecht

2026-01-29 • via Nuitee
A
Ana • couple • es
8
Estancia perfecta
Pros:

La ubicación perfecta.

2026-01-27 • via Nuitee
S
Sarah • couple • ch
8
Super Zimmer an zentraler Lage.
Pros:

Sehr zentrale Lage und super, um Luzern zu erkunden.
Unser Zimmer war sehr gross und schön eingerichtet.
Mit dem Self Checkin hat alles wunderbar geklappt.

Cons:

Die Dusche ist direkt im Zimmer und nicht hinter ener Badezimmertür verschlossen. Nur die Toilette ist separat. Wenn man das Zimmer z.b. mit Arbeitskollegen teilt, könnte d s etwas komisch werden und ich finde, das ist bei der Ausschreibung des Hotels zu wenig gut ersichtlich.

2026-01-26 • via Nuitee
H
Heinz • couple • ch
9
2026-01-25 • via Nuitee
G
Gisela • family_with_children • de
9
Tolle Lage mit allem was man braucht
Pros:

Nettes Self check in Hotel in bester Lage.
Wasserkocher und Kühlschrank waren top.
Betten auch ok

2026-01-23 • via Nuitee
C
Catherine Jane • couple • au
8
Nice
Pros:

Great location

Cons:

Self check in & charging ports all broken

2026-01-22 • via Nuitee
A
Adile • solo_traveller • de
8
2026-01-22 • via Nuitee
C
Claudia • family_with_children • ch
10
2026-01-22 • via Nuitee
B
Beatriz • couple • gb
9
Fue muy fácil y deje mis maletas hasta las 6 de la tarde sin problema .
Pros:

Me encantó

Cons:

Todo perfecto

2026-01-22 • via Nuitee
H
Helene • family_with_children • de
8
Great stay in a cute hotel !
Pros:

The location by the lake is great, in a very cute pavement place. The self check-in was quite easy indeed.

Cons:

Since breakfast is not offered, it would be great to have some coffee/tea in the rooms,
The glass door between the bedroom and the bathroom is not ideal for privacy.

2026-01-21 • via Nuitee
P
PINELOPI • couple • gr
9
Ευχάριστη διαμονή, αγαπήσαμε τη Λουκέρνη!
Pros:

Η τοποθεσία ήταν πολύ καλή, κεντρικό, κοντά σε όλα τα σημεία ενδιαφέροντος.

Cons:

Η διαδικασία για το check in ήταν λίγο περίπλοκη και χρειαστήκαμε βοήθεια.

2026-01-20 • via Nuitee