Hotel Münzgasse - Self Check-in

Hotels
8.5 (2384 reviews)
Muenzgasse 4 , Luzern , CH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Barber/beauty shop
Minimarket on site
See all facilities

Review Highlights

Pros:
Great location
Modern and spacious rooms
Clean with good amenities
Cons:
Confusing check-in process
Issues with service during high demand

Categories

Cleanliness
8
Generally clean, but some check-in issues may suggest gaps in service.
Service
8
Some confusion during check-in and mixed responses from staff.
Location
9
Excellent location, very close to major attractions and transport.
Room Quality
9
Rooms are modern, spacious, and well-maintained.
Amenities
8.5
Amenities are adequate, including kettle and fridge.
Value for Money
8.5
Good value for the price given location and quality.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Overall, a good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:56

Property Description

Luxurious City and River View Rooms
Experience the charm of Old Town at Hotel Muenzgasse Luzern, just 600 meters from the train station and Lake Lucerne. Indulge in stunning city and river views from our modern rooms, each equipped with cable TV for your entertainment.

Complimentary Wi-Fi Access
Stay connected throughout your stay with our free Wi-Fi service, ensuring you can share your memorable moments with ease.

Convenient Multi-Storey Car Park
Enjoy the convenience of a multi-storey car park located near the hotel, providing easy access for guests traveling by car.

Book your stay at Hotel Muenzgasse Luzern now for a perfect blend of comfort, convenience, and picturesque views.

Important information:

The Swiss "Postcard" is accepted as a method of payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 2384 reviews
Cleanliness: 8
Service: 8
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
F
Flurina Madlaina • couple • ch
7
2026-10-29 • via Nuitee
A
Adam • solo_traveller • gb
8
2026-10-29 • via Nuitee
G
Gabriele • family_with_children • it
7
2026-10-29 • via Nuitee
N
Nealy • family_with_children • gb
7
Good value and comfortable
Pros:

Comfortable beds, clean and good location - not far from station etc and still quiet

Cons:

Not easy to find and self check in not straight forward, didn’t recognise my name

2026-10-28 • via Nuitee
M
Maríya • couple • es
9
2026-10-27 • via Nuitee
N
Nora • family_with_children • ch
9
2026-10-25 • via Nuitee
T
Tatiana • family_with_children • ar
10
2026-10-25 • via Nuitee
K
Kristie • couple • us
8
Pros:

The room size

Cons:

Was very hard to find - we had to get help from a restaurant staff around the corner

2026-10-25 • via Nuitee
S
Surangkana • extended_group • th
9
Good location
Pros:

Location

Cons:

Hard to check in, it won't take my credit card. Have to use debit card. No staff around.

2026-10-25 • via Nuitee
M
Mary Ann • couple • us
10
Perfect location
Pros:

Location

Cons:

Nothing was perfect

2026-10-23 • via Nuitee
S
Stephane • couple • ch
9
2026-10-21 • via Nuitee
M
MIGUEL A • family_with_children • es
10
Pros:

Excelente Ubicación.
Hotel Moderno ,.amplisima habitación .
Todo nuevo, colchones y ropa.de.cama de alta calidad
Baño separado y.muy amplio con.todo nuevo.Separados lavavo, ducha e inodoro.
Excelente todo y perfecto para descansar junto al río y el transporte. A 5 minutos de la Estación.

Cons:

Todo de 10

2026-10-20 • via Nuitee
R
Rod • family_with_children • ch
10
Incredible location , huge comfortable room
2026-10-17 • via Nuitee
Z
Zeyu • couple • cn
10
2026-10-16 • via Nuitee
C
chih-ying • couple • tw
9
2026-10-14 • via Nuitee
K
Kelly clark • couple • us
9
Nice, comfortable hotel located in the center of the city. A bit difficult to communicate with staff since it’s done thr
Pros:

It was such a nice place to stay. I loved the decor of the rooms. Of course, like most European hotel rooms, it was small but arranged comfortably.

Cons:

The only draw back is that with technological check-in, it takes time for a real person to quickly get back to you. I asked for an extra hour to checkout and when I got back to the hotel, I couldn’t get back in. When I got into the hotel, the key to the room wouldn’t work. Eve risky, the maid let me in but not without a lot of begging.

2026-10-13 • via Nuitee
H
Helen • solo_traveller • us
9
Hotel good location
Pros:

Location! Very close to old town area and restaurants

Cons:

No comfortable sitting area. Not enough space for luggage and hanging clothes

2026-10-11 • via Nuitee
O
Olena • solo_traveller • de
10
Cons:

No iron (((

2026-10-11 • via Nuitee
A
Alesha • couple • au
9
Pros:

Location

2026-10-10 • via Nuitee
C
Connie • couple • us
10
Good quick stay for us. Check in was an automated machine on the wall.
Pros:

Location. Clean

Cons:

No a/c. Fan provided. Noise restaurant party underneath the rooms, but quieted promptly at 10pm. The windows had to be open for cooler temp but that made us feel like we were at the party! 😬

2026-10-08 • via Nuitee