Hotel Münzgasse - Self Check-in

Hotels
8.5 (2309 reviews)
Muenzgasse 4 , Luzern , ch

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Public transport tickets
Staff adhere to local safety protocols
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Modern and spacious rooms
Clean with good amenities
Cons:
Confusing check-in process
Issues with service during high demand

Categories

Cleanliness
8
Generally clean, but some check-in issues may suggest gaps in service.
Service
8
Some confusion during check-in and mixed responses from staff.
Location
9
Excellent location, very close to major attractions and transport.
Room Quality
9
Rooms are modern, spacious, and well-maintained.
Amenities
8.5
Amenities are adequate, including kettle and fridge.
Value for Money
8.5
Good value for the price given location and quality.
Food and Beverage
8.5
Standard quality for this hotel tier.
Overall Experience
8.5
Overall, a good experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:56

Property Description

Luxurious City and River View Rooms
Experience the charm of Old Town at Hotel Muenzgasse Luzern, just 600 meters from the train station and Lake Lucerne. Indulge in stunning city and river views from our modern rooms, each equipped with cable TV for your entertainment.

Complimentary Wi-Fi Access
Stay connected throughout your stay with our free Wi-Fi service, ensuring you can share your memorable moments with ease.

Convenient Multi-Storey Car Park
Enjoy the convenience of a multi-storey car park located near the hotel, providing easy access for guests traveling by car.

Book your stay at Hotel Muenzgasse Luzern now for a perfect blend of comfort, convenience, and picturesque views.

Important information:

The Swiss "Postcard" is accepted as a method of payment.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 2309 reviews
Cleanliness: 8
Service: 8
Location: 9
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.5
J
Juan • couple • us
9
A great place in the center of the old town.
Pros:

Although the self check-in was new to us, it was seamless and easy to do. There is no breakfast and no staff, but a lady came and took our luggage and brought it to the room while it was cleaned so we could go out into town. Location is unbeatable, right between the two wooden bridges and a short walk to the Jesuit Church. The room was modern, clean, and comfortable. We also received all the info, including the guest card electronically without any issues.

2026-06-06 • via Nuitee
C
Claudia • solo_traveller • de
5
Cons:

Der Teppich im Bad war sehr schmutzig. Vor dem Fenster befanden sich laute Lüftungen.

2026-06-05 • via Nuitee
B
Barbra • family_with_children • us
10
2026-06-05 • via Nuitee
E
Ellion • solo_traveller • br
10
2026-06-04 • via Nuitee
A
aslan • solo_traveller • tr
7
Pros:

Konum harika

Cons:

Yer döşemesi koku yapıyor.

2026-06-02 • via Nuitee
T
Tammie • solo_traveller • us
10
Pros:

Impressive self check in with printed room key. The location was good walking distance from the train station and city center. The room was nice and cozy.

2026-06-01 • via Nuitee
A
Anoushka • couple • in
2
Cons:

The self check in didn’t work. I was charged twice - once by booking and then again by the property. I still haven’t been refunded

2026-06-01 • via Nuitee
S
SERKAN • couple • tr
8
2026-06-01 • via Nuitee
A
Anayensi • couple • mx
10
Pros:

Excelente hospedaje

2026-05-29 • via Nuitee
V
Vivian • couple • br
10
2026-05-27 • via Nuitee
M
Michael • couple • ca
5
2026-05-27 • via Nuitee
B
Brad • couple • au
8
Pros:

This hotel is in a great location just steps to the water. Room gets hot although there is a portable fan in the room which was helpful.

Cons:

We found the self check in a little bit tricky.

2026-05-27 • via Nuitee
S
Sonny • solo_traveller • gb
9
2026-05-26 • via Nuitee
D
Daniel Elías • couple • ar
9
Good hotel. Easy self check in. Location
Pros:

Great location, near train station & many attractions in the city as well as the river. Easy self check in. Overpriced as everything in Switzerland, so I suppose it’s not a matter of the hotel, but a general tendency of the country

2026-05-26 • via Nuitee
M
MengChen • extended_group • tw
9
Good place for short stay
Pros:

Just near the bridge. Close to many restaurants and beautiful sights. The room is spacious.

Cons:

The bunk bed shake easily

2026-05-25 • via Nuitee
E
Emraan • solo_traveller • za
8
2026-05-24 • via Nuitee
V
Vincenzo • couple • ch
9
Pros:

Posizione

2026-05-21 • via Nuitee
P
Prabhu • couple • ca
9
Small quaint place closer to the lake and train station.
Pros:

Close to the water and other attractions

Cons:

Nothing major to dislike. Small room with low ceiling. I hit my head getting up from a chair. (I am less than six feet). Shower has no privacy. Toilet door did close easily.

2026-05-21 • via Nuitee
N
Nikash • solo_traveller • in
4
2026-05-20 • via Nuitee
E
Eric • couple • us
9
Perfect spot to enjoy Lucerne
Pros:

Great location! Easy check in procedure.

Cons:

No breakfast included.

2026-05-20 • via Nuitee