Hôtel historique Chez Elsy - Crans-Sapins

Hotels
8.7 (92 reviews)
Rue du Pas-de-l'Ours 48 , Crans-Montana , ch

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Room service
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Comfortable beds
Cons:
Limited breakfast options
Traffic noise
Aging facilities

Categories

Cleanliness
8.38
Some reviews mention that the hotel is very clean, while others express concerns about aging facilities.
Service
9.35
Overall positive mentions of friendly and accommodating staff.
Location
8.89
Location is a bit outside but accessible; generally well-received.
Room Quality
8.34
Some rooms are described as basic and showing age, affecting overall satisfaction.
Amenities
8.87
Basic amenities noted; some lacking, such as insufficient breakfast options and charging points.
Value for Money
8.33
Pricing was mentioned as high relative to the quality of the room and breakfast.
Food and Beverage
8.38
Breakfast options are simple, with some mismatch to dietary needs.
Overall Experience
9.05
Guests generally enjoyed their stay, highlighting charm and comfort despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:44

Property Description

Charming Mountain Retreat

Scenic Views: Enjoy breathtaking mountain views from the comfort of your own balcony in select rooms.

Convenience at Your Fingertips: Benefit from room service, a concierge service, and complimentary WiFi throughout your stay.

Tranquil Surroundings: Unwind in the peaceful garden, take a stroll on the terrace, and make use of free private parking during your visit.

Ready to experience the perfect blend of comfort and nature at Chez Elsy - Crans-Sapins? Book your stay now for a memorable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 6 years old to 10 years old stay for CHF 43.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 92 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.05
G
Ghislaine • solo_traveller • ch
9
2026-03-14 • via Nuitee
F
fabienne • solo_traveller • ch
9
Parfait pour un court séjour
Pros:

L' accueil chaleureux ! La propreté et le petit déj très complet avec des produits locaux !

2026-03-14 • via Nuitee
S
Sara • extended_group • ch
5
2026-03-13 • via Nuitee
M
Maïté • couple • ch
8
Hôtel avec beaucoup de charme !
Pros:

Hôtel avec beaucoup de charme, très propre, dans un lieu tranquille, avec une vue magnifique et personnel adorable ! Le petit déjeuner était un buffet avec des très bon produits locaux.

Cons:

Étant donné que c’est un ancien hôtel, l’isolation phonique n’est pas idéal alors il ne faut juste pas être trop sensible aux bruits.

2026-03-09 • via Nuitee
L
luca • couple • it
10
Pros:

Stanza molto confortevole

2026-03-09 • via Nuitee
P
Paul • solo_traveller • ch
9
2026-03-07 • via Nuitee
C
Charles • solo_traveller • fr
10
2026-03-07 • via Nuitee
V
Valérie • solo_traveller • ch
8
2026-03-02 • via Nuitee
S
Sandrine • extended_group • be
9
2026-03-02 • via Nuitee
M
Mercy Tendayi • solo_traveller • tz
9
I had a great stay, In wish I could stay longer.
Pros:

The location was good but I didn't get a chance to have breakfast because I left early to catch my flight in Geneva. The room was clean, I enjoyed the shower and the toilet which were all sparkling clean. The bed was vey comfortable.

Cons:

I didn't see any staff to assist me from the time I checked in until I checked out. I struggled to find transport and some food for dinner because it was my first time in Switzerland and I thought hotel staff would be there to help me. Thanks to my neighbour who helped me with some food to keep me going otherwise I would have starved.

2026-03-02 • via Nuitee
M
maja • couple • mk
7
2026-03-01 • via Nuitee
J
Jean-Luc • family_with_children • ch
8
Un court séjour au ski
Pros:

Tranquilité - vue exceptionnelle - propreté - situation idéale - parking gratuit pour la voiture - petit déjeuner très agréable

Cons:

Ras

2026-02-28 • via Nuitee
C
claire-lise • couple • ch
9
2026-02-28 • via Nuitee
J
Jason • extended_group • ch
10
Well maintained homage to 1960’s Swiss Hotels
Pros:

Traditional 1960’s design and style. Clean room, good views, excellent price, nice staff, well connected with OV.

Cons:

No ski room

2026-02-26 • via Nuitee
C
carlab • couple • it
9
2026-02-22 • via Nuitee
E
Edouard • couple • ch
8
Pros:

L'ambiance et la simplicité des chambres, la décoration intérieure, le prix abordable pour Crans, le petit déjeuner

Cons:

Rien !

2026-02-13 • via Nuitee
A
Ariane • solo_traveller • ch
10
2026-02-08 • via Nuitee
A
Anne • solo_traveller • ch
9
Bon séjour de 2 jours
Pros:

Le personnel très disponible, facilement joignable par mail, par tel et bon contact sur place

Cons:

Il manque peut être une bouilloire et quelques sachets thé/cafe dans la chambre ou dans lieu commun.

2026-01-26 • via Nuitee
B
Boris • couple • ch
8
Pros:

Très belle vue la vallée du Rhône. L’établissement a conservé son charme d’antan, avec une décoration vintage sympa et actuelle. Excellent petit déjeuner avec les confitures de grand maman 😉

Cons:

Prix cher au premier abord, mais très correct pour la région.

2026-01-25 • via Nuitee
K
Katharina • couple • ch
8
2026-01-25 • via Nuitee