Hôtel historique Chez Elsy - Crans-Sapins

Hotels
8.7 (111 reviews)
Rue du Pas-de-l'Ours 48 , Crans-Montana , ch

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Room service
Terrace
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great views
Comfortable beds
Cons:
Limited breakfast options
Traffic noise
Aging facilities

Categories

Cleanliness
8.38
Some reviews mention that the hotel is very clean, while others express concerns about aging facilities.
Service
9.35
Overall positive mentions of friendly and accommodating staff.
Location
8.89
Location is a bit outside but accessible; generally well-received.
Room Quality
8.34
Some rooms are described as basic and showing age, affecting overall satisfaction.
Amenities
8.87
Basic amenities noted; some lacking, such as insufficient breakfast options and charging points.
Value for Money
8.33
Pricing was mentioned as high relative to the quality of the room and breakfast.
Food and Beverage
8.38
Breakfast options are simple, with some mismatch to dietary needs.
Overall Experience
9.05
Guests generally enjoyed their stay, highlighting charm and comfort despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:44

Property Description

Charming Mountain Retreat

Scenic Views: Enjoy breathtaking mountain views from the comfort of your own balcony in select rooms.

Convenience at Your Fingertips: Benefit from room service, a concierge service, and complimentary WiFi throughout your stay.

Tranquil Surroundings: Unwind in the peaceful garden, take a stroll on the terrace, and make use of free private parking during your visit.

Ready to experience the perfect blend of comfort and nature at Chez Elsy - Crans-Sapins? Book your stay now for a memorable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for CHF 20 per person per night when using an available cot.
    Children up to and including 5 years old stay for CHF 30 per person per night when using an existing bed.
    Children from 6 years old to 10 years old stay for CHF 43.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 111 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 9.05
A
Anton • couple • ru
10
2026-05-07 • via Nuitee
R
ROSY • couple • ch
5
Pros:

Zimmer war sauber.

Cons:

Frühstück war okay.
Die Person, die für das Frühstück zuständig war, war sehr kurz angebunden. Eher unfreundlich.

2026-05-04 • via Nuitee
Y
Yan • solo_traveller • ch
6
环境不错，服务欠佳
Pros:

阳台不错，房间干净

Cons:

热水不充足，淋浴头没有动力
退房时间10:30 太可怕啦…

2026-05-02 • via Nuitee
J
Jean-Michel • solo_traveller • ch
10
Pros:

Très sympathique

Cons:

Rien

2026-04-30 • via Nuitee
J
Jonathan • solo_traveller • ch
8
2026-04-12 • via Nuitee
P
Patrick • couple • ch
8
2026-04-10 • via Nuitee
Y
YurVol • family_with_children • ch
8
Unbeatable value in Crans-Montana
Pros:

Just a short walk from the center, free parking on-site, spotlessly clean room, and a genuinely warm receptionist who also took care of breakfast — a nice personal touch.

Cons:

The breakfast could be a little more varied, but given the price, that's a minor quibble rather than a real complaint.

2026-04-06 • via Nuitee
R
Renata • family_with_children • ch
7
2026-03-29 • via Nuitee
N
Nicole • couple • ch
8
Pros:

La tranquillité du lieu, la propreté et le personnel

Cons:

Ça pourrait être mieux insonorisé, mais en même temps cet hôtel est sympathique par sa simplicité et son style des années 60.

2026-03-29 • via Nuitee
S
Silvio • family_with_children • ch
7
2026-03-29 • via Nuitee
V
Valérie • family_with_children • ch
9
Pros:

Super établissement, qualité prix au top, personnel super compétent et très accueillant.

2026-03-28 • via Nuitee
P
Pierre Yves • family_with_children • fr
9
2026-03-24 • via Nuitee
G
Guillaume • extended_group • fr
9
2026-03-24 • via Nuitee
P
Pierre • couple • fr
8
Très bien passé
Pros:

La disponibilité du personnel. La simplicité des formalités. La propreté

2026-03-22 • via Nuitee
F
fabienne • solo_traveller • ch
9
Parfait pour un court séjour
Pros:

L' accueil chaleureux ! La propreté et le petit déj très complet avec des produits locaux !

2026-03-14 • via Nuitee
G
Ghislaine • solo_traveller • ch
9
2026-03-14 • via Nuitee
S
Sara • extended_group • ch
5
2026-03-13 • via Nuitee
M
Maïté • couple • ch
8
Hôtel avec beaucoup de charme !
Pros:

Hôtel avec beaucoup de charme, très propre, dans un lieu tranquille, avec une vue magnifique et personnel adorable ! Le petit déjeuner était un buffet avec des très bon produits locaux.

Cons:

Étant donné que c’est un ancien hôtel, l’isolation phonique n’est pas idéal alors il ne faut juste pas être trop sensible aux bruits.

2026-03-09 • via Nuitee
L
luca • couple • it
10
Pros:

Stanza molto confortevole

2026-03-09 • via Nuitee
P
Paul • solo_traveller • ch
9
2026-03-07 • via Nuitee