Hotel Il Castagno

Hotels
8.7 (589 reviews)
Via Cantonale , Mugena , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Cons:
Noisy rooms at times
Issues with room heating

Categories

Cleanliness
8.16
Some guests mentioned a dated bathroom and issues with heating.
Service
9.13
Numerous reviews praised the friendly and helpful staff.
Location
9.17
Guests appreciated the peaceful setting, away from tourist crowds.
Room Quality
8.12
Rooms were generally quiet but some found them small or dated.
Amenities
8.65
Amenities such as breakfast and restaurant quality were positively mentioned.
Value for Money
8.61
The price was frequently highlighted as reasonable given the overall experience.
Food and Beverage
9.16
Multiple reviews focused on the excellent food quality and variety.
Overall Experience
8.63
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:20

Property Description

Idyllic Retreat in Mugena

Modern Comforts: Hotel Il Castagno offers a comfortable stay with amenities like free bikes, a garden, and a shared lounge. The rooms feature a flat-screen TV and a hairdryer for your convenience.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, including Italian, Pizza, and local dishes. Special dietary requests like vegetarian and vegan options are also catered to.

Leisure Activities: Enjoy recreational activities such as table tennis and cycling during your stay. Explore the picturesque surroundings or unwind in the garden terrace.

Book your stay at Hotel Il Castagno for a memorable and relaxing experience in Mugena.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When traveling with pets, please note that an extra charge of 18 CHF per pet applies. All requests are subject to confirmation by the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children from 4 years old to 14 years old stay for CHF 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 589 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
M
Miriam • couple • de
10
Pros:

Leckeres Essen, sehr guter Wein, sehr nette Leute! Wir kommen wieder💖

2026-05-09 • via Nuitee
B
Bongers • couple • nl
10
Leuke tussenstop op onze reis. De ontvangst en de aandacht die we kregen was leuk.
Pros:

Sfeer en personeel

2026-05-09 • via Nuitee
H
Harris • couple • ch
8
2026-05-05 • via Nuitee
B
Beat • solo_traveller • ch
9
Sehr angenehm schöne Zimmer und eine feine Speisekarte
Pros:

Hoher Ausbaustandard, praktisch, gutes Bett

2026-05-03 • via Nuitee
B
Brigitta • couple • ch
8
2026-05-02 • via Nuitee
E
EP • couple • de
9
Pros:

Das Essen war hervorragend. Das Zimmer etwas klein und das Bad sehr eng, aber für die eine Nacht, die wir auf der Durchreise dort waren, war es absolut okay. Die Leute waren sehr freundlich und zuvorkommend.

Cons:

nichts

2026-04-30 • via Nuitee
E
Ernst • couple • ch
9
2026-04-29 • via Nuitee
B
Barbara • couple • de
9
Sehr schönes Landhote in ruhiger Lage mit guter Ausstattung, Küche und professionellem Personal
Pros:

Sehr schönes kleines Hotel mit schön gestaltetem Zimmer und gutem Bett, ausgesprochen nettem und professionellem Personal und wunderschön angelegtem Garten in ruhiger Lage. Küche sehr empfehlenswert!

Cons:

Alles gut!

2026-04-29 • via Nuitee
D
Diego • solo_traveller • it
8
Posto incantato tra le montagne. Salita piuttosto ripida, anche se la strada è ben fatta.
Pros:

Posizione bellissima, in mezzo alla natura. Colazione più che osddisfacente, fantastico avere una pizzeria ristorante tra le montagne.

Cons:

L'unica nota non positiva sono i 6 chilometri di salita piuttosto ripida da Lugano. In molti punti bisogna salire addirittura in prima. Ma ne può valere la pena.

2026-04-27 • via Nuitee
H
Herbert • extended_group • at
9
Super Stützpunkt für MTB Touren
Pros:

Sehr schöner Garten und Terasse. Sehr gute Küche.

2026-04-27 • via Nuitee
K
Katarzyna • solo_traveller • pl
9
True hidden gem
Pros:

Incredibly beautiful surrounding, peacefull, green, I loved how simply and classy the room was furnished, bed was very comfortable, bathroom was big and everything spotless clean

Cons:

Was reading the comments the restaurant is excellent (didnt try) however breakfast was very basic. Good, but nothing special.
In my room nr 8 I could hear some weird sound from time to time, like an aircon but not from the inside of the room. Was staying for 1 night only so wasnt a big deal

2026-04-26 • via Nuitee
L
Letizia • solo_traveller • fr
8
2026-04-26 • via Nuitee
P
Petra • family_with_children • de
10
Ruhig zum abschalten! Fabelhaftes Essen!
Pros:

Weit weg vom Schuss! Wunderbare Gegend!

2026-04-24 • via Nuitee
G
Gaggini • couple • ch
8
Très bien. Ma femme et moi espérons y retourner
Pros:

Le déjeuner varié et goûteux, dans la quiétude face aux Rhododendrons et Azalées fleuris. Le personnel hommes et femmes stylé, naturellement, avec simplicité.
De plus - à l'écoute - serviable, tant au Restaurant_ bel espace_ (très bonne cuisine) ! que pour la chambre. Ambiance plutôt familiale, et respectueuse envers tous, aussi pour ceux qui viennent consommer au passage ou dîner le soir.

Cons:

Pour un 3 étoiles et au vu de la présentation sur le Net, ça vaudrait peut-être la peine de mieux soigner les espaces verts, beaucoup de mauvaises herbes fleurissent, en bordure aussi, hélas. Mais un jardinier...ça coûte, bien-sûr.

2026-04-23 • via Nuitee
S
Schmid • solo_traveller • ch
8
Pros:

Aussieht, Sauber, Personal

Cons:

----'-

2026-04-21 • via Nuitee
J
Jork • solo_traveller • ch
10
Pros:

Ganz tolle Gastgeber , super Koch und angenehme Ruhe

2026-04-21 • via Nuitee
D
Daniela • couple • ch
9
Wir kommen wieder bei eine andere Gelegenheit
Pros:

Personal sehr freundlich und die Lage sehr toll und gemütlich

2026-04-20 • via Nuitee
S
S.N. • family_with_children • nl
9
Mooie plek, veel gastvrijheid, lekker eten en een gemoedelijke en gezellige sfeer
Pros:

De sfeer!

2026-04-19 • via Nuitee
M
margrit • solo_traveller • ch
8
Pros:

ruhig, höfliches personal, sehr feines essen

2026-04-17 • via Nuitee
T
Tommaso • solo_traveller • it
10
2026-04-16 • via Nuitee