Hotel Il Castagno

Hotels
8.7 (535 reviews)
Via Cantonale , Mugena , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Cons:
Noisy rooms at times
Issues with room heating

Categories

Cleanliness
8.16
Some guests mentioned a dated bathroom and issues with heating.
Service
9.13
Numerous reviews praised the friendly and helpful staff.
Location
9.17
Guests appreciated the peaceful setting, away from tourist crowds.
Room Quality
8.12
Rooms were generally quiet but some found them small or dated.
Amenities
8.65
Amenities such as breakfast and restaurant quality were positively mentioned.
Value for Money
8.61
The price was frequently highlighted as reasonable given the overall experience.
Food and Beverage
9.16
Multiple reviews focused on the excellent food quality and variety.
Overall Experience
8.63
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:20

Property Description

Idyllic Retreat in Mugena

Modern Comforts: Hotel Il Castagno offers a comfortable stay with amenities like free bikes, a garden, and a shared lounge. The rooms feature a flat-screen TV and a hairdryer for your convenience.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, including Italian, Pizza, and local dishes. Special dietary requests like vegetarian and vegan options are also catered to.

Leisure Activities: Enjoy recreational activities such as table tennis and cycling during your stay. Explore the picturesque surroundings or unwind in the garden terrace.

Book your stay at Hotel Il Castagno for a memorable and relaxing experience in Mugena.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When traveling with pets, please note that an extra charge of 15 CHF per pet applies. All requests are subject to confirmation by the property.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children from 4 years old to 14 years old stay for CHF 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 535 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
R
Rei • family_with_children • fr
9
Sehr angenehm und sehr nette Personal
Pros:

Sauber, sehr nette Personal

2026-02-14 • via Nuitee
C
christine • couple • ch
9
Pros:

Sehr gutes Frühstück. Einfache Zimmer aber alles da und trotzdem gemütlich. Hund kein Problem . Liegt ruhig oben auf einem pass. Sehr schöne Landschaft. Hervorragendes Essen😋

Cons:

Nichts

2026-02-10 • via Nuitee
J
Jochen • couple • de
10
Pros:

Außergewöhnlich, sehr gute Unterkunft

2026-01-19 • via Nuitee
S
Sophie • couple • nl
10
Pros:

Ontzettend vriendelijke mensen, heerlijke bedden en schoon!

Cons:

Niks

2026-01-19 • via Nuitee
M
Marchese • family_with_children • ch
10
2026-01-10 • via Nuitee
A
Andreas • solo_traveller • de
9
Pros:

Das Hotel ist ruhig gelegen. Das Zimmer war sehr sauber. Das Personal war sehr freundlich. Das Frühstücksbuffet war abwechslungsreich. Das Essen im Restaurant war sehr schmackhaft (hervorragende Pizza).

Cons:

Es gab für mich nichts zu beanstanden.

2026-01-08 • via Nuitee
J
Judith • family_with_children • co
9
Pros:

Abendessen ist sehr gut, edlen Service. Sprechen auch deutsch. Einchecken unkompliziert.

2026-01-07 • via Nuitee
M
Marco • family_with_children • it
10
Pros:

Ottimo il servizio, la pulizia, la qualitá del cibo. Materasso molto comodo. Struttura accogliente e tenuta molto bene.

2026-01-06 • via Nuitee
C
Cherubini • family_with_children • it
10
2026-01-06 • via Nuitee
E
Elodie • couple • fr
9
2026-01-05 • via Nuitee
S
Sandra • extended_group • de
9
Gerne wieder
Pros:

Personal super! Frühstück auch! Zimmer und Bett bequem

Cons:

Nichts

2026-01-05 • via Nuitee
N
Nathalie • couple • ch
10
Wunderschöne Lage, hervorragendes Essen, super zuvorkommende Gastgeber!
2026-01-03 • via Nuitee
S
Sabrina • couple • ch
10
Pros:

Es hat uns sehr gut gefallen. Es waren alle sehr höflich und wir wurden stehts freundlich begrüsst. Auch das Restaurant ist sehr zu empfehlen. Top-Preis Leistungsverhältnis. Auch die Einheimischen waren anzutreffen, ein tolles Zeichen für ein Hotel mit Restaurant. Das Zimmer ist praktikabel eingerichtet, es hat Schränke für den längeren Aufenthalt, ein kleinen Tisch mit Hocker. Das Bett war bequem, die Nacht ist ruhig.

Cons:

Leider hatte es eine Plage von der marmorierte Baumwanze (Halyomorpha halys). Da kann das Hotel nicht viel dafür, aber aufgrund der Kälte draussen hatte es ein paar im Zimmer. Da diese Art invasiv ist bitte nicht rausbringen, sondern am Besten entsorgen (zB in der Toilette)

2026-01-03 • via Nuitee
A
Alina • solo_traveller • ch
10
2026-01-03 • via Nuitee
M
Marcel • extended_group • it
10
Excelente
Pros:

Tudo ótimo. Lugar muito agradável, organizado. Equipe excelente. Agora o que merece um destaque é o restaurante. Simplesmente sensacional.

Cons:

Nada. Tudo excelente.

2026-01-02 • via Nuitee
A
Avella • solo_traveller • ch
8
Pros:

Lo staff è stato molto disponibile e gentile nei nostri riguardi e del nostro cane.
Il cibo è stato ottimo, cena eccellente!
Non eravamo in macchina ma il bus di linea ci ha lasciato proprio difronte alla struttura, grande punto a favore. È presente comunque un grande parcheggio adiacente.
Paesaggio molto bello e possibilità di camminate ed escursioni nei paraggi.
Consigliatissimo!

2026-01-02 • via Nuitee
V
Valentina • solo_traveller • it
10
Ci tornerò sicuramente, un posto favoloso! Vale la pena fare qualche minuto di strada in più!
Pros:

La location, l’attenzione ai dettagli, la pulizia e soprattutto la gentilezza del personale

Cons:

Nulla

2026-01-02 • via Nuitee
L
Laurent • family_with_children • ch
7
2026-01-01 • via Nuitee
G
Gianluca • couple • it
9
2025-12-21 • via Nuitee
L
Luca • solo_traveller • it
8
Pros:

Ottimo locale, camera spaziosa, ristorante con molte opzioni, cibo buono, colazione abbondante e di qualita'. Come unica nota negativa per chi viene da Lugano doversi fare un po' di strada con molte curve, ma ne vale la pena.

2025-12-16 • via Nuitee