Hotel Il Castagno

Hotels
8.7 (535 reviews)
Via Cantonale , Mugena , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great food quality
Cons:
Noisy rooms at times
Issues with room heating

Categories

Cleanliness
8.16
Some guests mentioned a dated bathroom and issues with heating.
Service
9.13
Numerous reviews praised the friendly and helpful staff.
Location
9.17
Guests appreciated the peaceful setting, away from tourist crowds.
Room Quality
8.12
Rooms were generally quiet but some found them small or dated.
Amenities
8.65
Amenities such as breakfast and restaurant quality were positively mentioned.
Value for Money
8.61
The price was frequently highlighted as reasonable given the overall experience.
Food and Beverage
9.16
Multiple reviews focused on the excellent food quality and variety.
Overall Experience
8.63
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:20

Property Description

Idyllic Retreat in Mugena

Modern Comforts: Hotel Il Castagno offers a comfortable stay with amenities like free bikes, a garden, and a shared lounge. The rooms feature a flat-screen TV and a hairdryer for your convenience.

Culinary Delights: Indulge in a variety of cuisines at the on-site restaurant, including Italian, Pizza, and local dishes. Special dietary requests like vegetarian and vegan options are also catered to.

Leisure Activities: Enjoy recreational activities such as table tennis and cycling during your stay. Explore the picturesque surroundings or unwind in the garden terrace.

Book your stay at Hotel Il Castagno for a memorable and relaxing experience in Mugena.

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

When traveling with pets, please note that an extra charge of 15 CHF per pet applies. All requests are subject to confirmation by the property.

Check-in and check-out hours:

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for CHF 20 per person per night when using an available cot.
    Children from 4 years old to 14 years old stay for CHF 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 535 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.63
M
margrit • solo_traveller • ch
8
Pros:

ruhig, höfliches personal, sehr feines essen

2026-04-17 • via Nuitee
T
Tommaso • solo_traveller • it
10
2026-04-16 • via Nuitee
A
Anna • couple • it
8
Lo consiglio a chi ama il verde
Pros:

Il giardino è bello, curato e molto godibile ed i proprietari sono carinissimi e super pet-friendly.

Cons:

La strada per arrivare, nell’ultimo tratto, è un po’ impegnativa, piena di tornanti ma è l’unico lato un po’ negativo.

2026-04-13 • via Nuitee
R
Roger • couple • ch
10
2026-04-12 • via Nuitee
W
Wolfgang • solo_traveller • de
8
Pros:

Sauberkeit, Freundlichkeit des Personals, gute Matratze. Sehr gutes Essen im Restaurant. Gutes Preis-Leistungsverhältnis.

Cons:

Restaurantgäste, die sich bis in den späten Abend hinein noch lange vor unseren Zimmern laut unterhalten haben.

Generell waren die Zimmer im Hotel hellhörig.
Dusche, Toilettenspülung wie auch Unterhaltungen in den Nachbarzimmern waren vernehmlich zu hören.

2026-04-12 • via Nuitee
A
Andrea • couple • ch
9
2026-04-10 • via Nuitee
S
Silvano • couple • ch
10
Pros:

Super Lage. Sehr freundliches Personal.

2026-04-08 • via Nuitee
A
Alexander • couple • de
9
2026-04-08 • via Nuitee
D
Dirk • family_with_children • de
10
Pros:

Tolle Lage, außergewöhnliche Anfahrt, freundliches Personal, gutes Essen und schönes Zimmer.

2026-04-07 • via Nuitee
M
Marco García • extended_group • es
9
2026-04-07 • via Nuitee
F
Franziska • solo_traveller • ch
10
Ein durch und durch gastfreundliches Haus inmitten wunderbarer Natur.
Pros:

Traumhafter Ort, absolute Ruhe, sehr nettes Personal, schönes Zimmer, gutes Nachtessen, wunderbares Frühstück.

Cons:

Nichts.

2026-04-06 • via Nuitee
O
Oleksandra • couple • ua
9
2026-04-03 • via Nuitee
M
Mario • family_with_children • ch
9
Pros:

Alles war top! Sehr saubere Zimmer, wahnsinnig gutes Essen (Top Pizza) und wunderschöne Lage des Hotels auf einer ebenen Fläche im Malcantone. Busstation direkt vor dem Haus, grosser Parkplatz. Herzliches Personal, das die Gäste ernst nimmt.

Cons:

Alles war top, ausser: Die Weinpreise auf der Restaurant- Karre sind unanständig hoch.

2026-04-02 • via Nuitee
D
Daniel • family_with_children • ch
9
2026-03-31 • via Nuitee
R
Regula • couple • ch
9
Wir kommen wieder!
Pros:

Ausgesprochene freundliches Personal. Man isst im Restaurant sehr gut. Tessiner Gerichte dominieren die Speisekarte. Alles selbstgemacht und frisch. Kastanienglace ist unschlagbar lecker.

2026-03-27 • via Nuitee
K
Kelby • family_with_children • us
9
2026-03-26 • via Nuitee
C
Christopher • solo_traveller • gb
10
Very relaxing place in a lovely location
Pros:

Lovely hotel with a very nice restaurant. Will travel to use the restaurant in the future.

Cons:

Nothing

2026-03-26 • via Nuitee
A
Alejandro • couple • es
10
2026-03-26 • via Nuitee
N
Nadine • extended_group • ch
10
2026-03-22 • via Nuitee
R
Reto • couple • ch
9
2026-03-22 • via Nuitee