Hotel Schwarzsee

Hotels
8.4 (354 reviews)
Klein Matterhorn , Zermatt , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Ski storage
Non-smoking throughout
Pet bowls
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food options
Cons:
Dated room quality
High prices
Cleanliness issues noted

Categories

Cleanliness
8.23
Mixed sentiments about cleanliness; some reviews mentioned a need for improvement.
Service
9.2
Overall, the service is described very positively with friendly and helpful staff.
Location
9.24
Consistently praised for its exceptional location near Matterhorn.
Room Quality
7.69
Some reviews described the rooms as dated and lacking in quality.
Amenities
7.72
Amenities are considered basic but functional; improvement noted.
Value for Money
8.18
Some value concerns due to high prices but generally seen as reasonable.
Food and Beverage
8.23
Mixed reviews regarding food quality; some meals praised, others noted issues.
Overall Experience
8.7
Overall a positive experience, though with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:39

Property Description

Breathtaking Alpine Views
Hotel Schwarzsee, situated at 2583 metres altitude, offers stunning vistas of the Valais Alps and convenient ski-to-door access to the Matterhorn Glacier Paradise Ski Area. The nearby Schwarzsee Gondola Lift provides easy transportation for guests.

Comfortable Accommodation Options
Guests can enjoy free WiFi throughout the hotel and choose between rooms with private or shared bathrooms. Select rooms even feature a balcony with picturesque views of the Matterhorn or Zermatt, ensuring a memorable stay.

Delightful Dining and Relaxation
Start your day with a delicious buffet breakfast made from fresh ingredients. The hotel's restaurant offers a diverse menu of international and traditional dishes. After a day of activities, unwind on the terrace or socialize at the hotel bar.

Ready to experience the charm of Hotel Schwarzsee? Book your stay now for an unforgettable mountain getaway.

Important information:

Please note that Hotel Schwarzsee is only reachable with the gondola elevators from Zermatt to Schwarzsee via Furi (or by a 2.5 hour walk in the summer). The last gondola leaves Zermatt at 15:00.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 354 reviews
Cleanliness: 8.23
Service: 9.2
Location: 9.24
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 8.23
Overall Experience: 8.7
M
Marianne • solo_traveller • nl
9
Pros:

Het uitzicht, vanuit je bed zicht op de Matterhorn. Een hele speciale plek om te overnachten. Geweldig!!

Cons:

Niets.

2026-05-09 • via Nuitee
G
Giovanni • family_with_children • it
6
Pros:

La posizione spettacolare con vista su Zermatt

Cons:

La cena / colazione

2026-05-03 • via Nuitee
M
mark • family_with_children • nl
8
Pros:

Amazing location

Cons:

Food was better in prior years

2026-05-03 • via Nuitee
R
Raquel • extended_group • ch
10
2026-05-01 • via Nuitee
L
Larissa • solo_traveller • us
10
Definitely will be back!
Pros:

The location is amazing!
The dinner was really good!

Cons:

The only way to get to the hotel is by gondola.
I missed the last gondola my first night in town.
There should be a memo in the big bold letters on booking engine warning travelers about that.

2026-04-27 • via Nuitee
B
buscaglia • extended_group • ch
9
2026-04-12 • via Nuitee
J
Jörg • couple • ch
10
Wahnsinn 🤩🚠⛷️
Pros:

Die Lage, die Aussicht 🏆

Cons:

Nix negatives zu berichten

2026-04-04 • via Nuitee
D
Deborah • couple • it
8
Pros:

Posizione

2026-04-03 • via Nuitee
M
Markus • solo_traveller • de
8
2026-03-31 • via Nuitee
S
Schmid • family_with_children • de
10
Pros:

Personal essen Lage

Cons:

Nichts

2026-03-15 • via Nuitee
P
Pierre-Olivier • family_with_children • fr
9
2026-03-14 • via Nuitee
S
Susie • couple • ch
8
Exceptional location, friendly staff
Pros:

Outstanding location

Cons:

It’s basic, but fine for the incredible location

2026-03-14 • via Nuitee
L
Luca • extended_group • ch
9
2026-03-10 • via Nuitee
A
Andreea • solo_traveller • ro
8
Great location for ski holidays!
Pros:

The location is absolutely spectacular, ski in - ski out. The staff is super friendly and the food was very good.

Cons:

The sinc in the bathroom downstairs was not working and although I mentioned this, no one fixed it.

2026-03-09 • via Nuitee
S
S.O. • solo_traveller • de
10
2026-03-08 • via Nuitee
S
S.O. • family_with_children • de
10
2026-03-08 • via Nuitee
P
Philippe • family_with_children • ch
10
2026-03-07 • via Nuitee
L
Lucia • couple • it
8
Sotto il Cervino: silenzio, pace e grande spettacolo
Pros:

Semplice e efficiente Adatta ad una clientela sportiva

2026-03-07 • via Nuitee
M
mo • solo_traveller • gb
10
2026-03-05 • via Nuitee
R
Rune • solo_traveller • no
10
Ser allerede fram til neste besøk!
Pros:

Det er et sted med sjel.
Å ligge i senga og se rett opp på Matterhorn er jo som å være i en drøm. Inn- og utsjekk gikk knirkefritt. Hyggelig personale. Frokost og middag inkludert

Cons:

Det er litt trist at man nå skal bygge om og pusse opp. Jeg håper de klarer å beholde sjarmen og sjelen som ligger i veggene. Det sagt, det er forståelig at man pusser opp og fornyer siden tiden har stått litt stille på Schwarzsee

2026-03-04 • via Nuitee