Koora Monteverde a Cloud Forest Hotel by Sandglass

Hotels
9.7 (541 reviews)
Cerro Plano 300m Noreste del BCR, Monteverde , Monteverde Costa Rica , cr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location
Excellent staff
Great food
Modern accommodations
Cons:
Minor construction noise
Limited breakfast menu options

Categories

Cleanliness
9.46
Generally positive sentiment about cleanliness noted throughout reviews.
Service
9.83
Many reviews praised the friendliness and attentiveness of the staff.
Location
9.97
Guests appreciated the beautiful location close to nature and views.
Room Quality
9.62
Rooms were described as modern, comfortable, and well-equipped, with great views.
Amenities
9.45
Amenities like private pools and jacuzzis were positively noted.
Value for Money
9.41
Although some felt the food pricing was high, overall value perception remained positive.
Food and Beverage
9.96
Food quality received high praise, except for minor price concerns.
Overall Experience
9.93
Overall, reviews highlighted phenomenal stays and memorable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:37

Property Description

Lush Gardens and Culinary Delights
Discover Koora Monteverde, a tranquil oasis nestled in the heart of Monteverde Costa Rica. Indulge in our lush garden, unwind on the terrace, and savor delectable dishes at our on-site restaurant.

Modern Comforts and Convenience
Each room at our 4-star hotel is equipped with a coffee machine for your morning brew. Enjoy the convenience of free WiFi, a private bathroom with a refreshing shower, and a functional desk in every room.

Ideal Location for Explorers
Conveniently located near popular attractions, our hotel offers easy access to Fortuna and Monteverde Costa Rica. Whether you seek adventure or relaxation, Koora Monteverde is the perfect base for your Costa Rican getaway.

Book your stay at Koora Monteverde-a Cloud Forest Hotel by Sandglass now to experience the best of Monteverde Costa Rica!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.7
Based on 541 reviews
Cleanliness: 9.46
Service: 9.83
Location: 9.97
Room Quality: 9.62
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 9.96
Overall Experience: 9.93
K
Kathy family_with_children gb
10
Great stay, helpful staff, lovely setting and really tasty breakfasts.
Pros:

Beautiful setting in the cloudforest

2026-07-10 via Nuitee
S
Stefan extended_group fr
10
Pros:

Site exceptionnel, jardin dépaysant et personnel aux petits soins

Cons:

Piscine un peu petite

2026-07-07 via Nuitee
J
Julia couple us
10
Cloud forest getaway
Pros:

Beautiful property in the rain forest with little cottages. Ours had a hot dipping pool - which was awesome given the cooler evenings and after a long hike. Beautiful view and excellent (!) breakfast - the staff is extremely accommodating and kind.

2026-07-07 via Nuitee
P
Pedro Henrique family_with_children br
6
Koora is a decent hotel, but beware of Monteverde value proposition
Pros:

The staff is friendly, professional, and very well trained. Everyone we interacted with spoke excellent English. We also received an upgrade to a larger room because the hotel wasn’t totally full – this turned out to be very nice (we really appreciated it and thanked the hotel for this) because we ended up staying more time in the room than we’d expect due to weather conditions... and I think we planned for more days than necessary for Monteverde.
We also had dinner at the hotel one evening. The food was good—certainly above the average quality we found in Monteverde. It is expensive (more on that below), but the execution and service were better than what you get in town.

Cons:

The biggest issue isn't Koora itself—it's the perception of value. To be fair, this is a much broader Monteverde problem.
To put things in context: we as a family travel frequently, from Aspen, Courchevel and Lech to adventure destinations like Torres del Paine. We spend more on those trips, yet the perceived value is dramatically higher.
The issue isn't the absolute cost—this was actually one of our cheaper vacations. It's paying US$11 for a mediocre glass of hospitality quality wine, US$9 for a local beer, US$6 for an espresso, or US$30 for a simple chicken-and-rice meal. These aren't luxury restaurants; they're often very basic roadside places. Activities are similar: the zip-line parks are fun, but many cost about the same as a Disney ticket (note: Disney is not our vibe, but we've been and perception of value is way higher).
Ironically, after seeing the prices elsewhere, Koora itself no longer felt expensive. In relative terms, it offers better value than many restaurants and activities in Monteverde.
Our biggest disappointment at the hotel was breakfast. For a property of this caliber, limiting guests to a single menu item—and charging extra for virtually everything else, even cappuccinos (coffee and milks are the same ingredients!)—feels unnecessarily stingy. My wife ordered a fried egg, was still hungry, but decided against ordering another because it would have cost almost US$20 for two eggs. It left us with the impression that the hotel was trying to maximize every extra dollar rather than provide a premium experience. So cheap...
A sauna or proper spa would also be a welcome addition given the hotel's positioning. The heated pool was pleasant, but relatively small for the number of rooms.
Overall, Koora is one of the better hotels in Monteverde. But just come prepared: Monteverde is one of the most "expensive" (for the value) places I've ever been.

2026-07-06 via Nuitee
M
Mary family_with_children us
10
Amazing gem of a property with plenty of nature
Pros:

This place is truly magical between the natural beauty, wildlife, comfortable accommodations and amazing staff. I really appreciated every effort that was made by the staff to make our stay exceptional. On our last day I was asking if they had any recommendations so I could show my daughter some monkeys. Jeaustin found me a little later to let me know there were white faced monkeys right outside my room. It really made my trip to see my daughters face when she saw the monkeys. Also, Allison greeted us at every meal and knew each of our names and my husbands dietary restrictions (gluten free). The food was the best we had in Costa Rica. Don’t miss the Natuwa animal sanctuary next door. It was incredible and we had sloths climbing right next to us on the hand railing.

Cons:

Everything was great.

2026-07-05 via Nuitee
K
Kristina couple se
10
Fantastiskt på alla sätt.
Pros:

Allt. Helt underbart!

2026-07-04 via Nuitee
P
Paweł family_with_children pl
8
2026-07-04 via Nuitee
M
Maria family_with_children us
6
Not worth it
Pros:

The staff is lovely and we enjoyed breakfast

Cons:

The road up is rocky and unpaved, unlit, and to then get to rooms is a 5 minute walk after that. With kids and the daily rain, not ideal (wouldn’t recommend Monteverde with kids younger than 10 years old). The rooms were not as clean as they should be, there was paint on curtains, hairs in the corners and crumbs under the rug, windows dusty. Very little room to store clothes and belongings. A safe that was not mounted. Toilet paper holder loose in the wall. The price of the rooms is just really not worth it. Pools are plunge not swim, and many of rooms are not stand alone cabins but rooms in buildings while photos give the impression of single units. At half of the cost the price/quality would be balanced.

2026-07-02 via Nuitee
A
Alfredo extended_group es
9
Súper hotel
Pros:

Todo, y sobre todo el restaurante y el
Personal

Cons:

En la habitación hacia frío y el sistema de aire acondicionado no funcionaba en modo calefacción

2026-06-10 via Nuitee
J
Juan Ramón family_with_children es
10
Espectacular
Pros:

Todo es espectacular. Las habitaciones, el servicio, el entorno..... Todo de 10. Si volvemos, repetiremos sin duda.

Cons:

Nada

2026-06-09 via Nuitee
I
Ivan family_with_children gb
10
Excellent hotel
Pros:

Our rooms were upgraded and we had an amazing hot plunge pool.
Staff were excellent. After zip lining my daughters white shorts were very dirty and they laundered them complimentary.
We organised a night walk via the hotel which was good.
Breakfast and evening meals very good.
Sta

Cons:

Pool very small and a long way from the main building.

2026-06-03 via Nuitee
E
Ellen family_with_children nl
8
Pros:

Netjes en aardig personeel

Cons:

De plunge pools lagen ver van onze kamers en waren klein

2026-06-03 via Nuitee
B
Bonucci couple br
10
Experiência de hospedagem maravilhosa, foi o auge da nossa viagem para Costa Rica
Pros:

Hotel espetacular, quarto extremamente limpo, bem decorado e aconchegante (cama muito confortável), além de oferecer pequenas surpresas que deixaram a experiência ainda melhor

2026-05-28 via Nuitee
G
Giovanni couple us
10
2026-05-25 via Nuitee
S
Stephanye solo_traveller cr
10
Todo Excelente
Pros:

Muy bonito hotel. Muy buena ubicación. La comida fue excelente y el desayuno incluido estaba genial.
La habitación y el personal excelente.

2026-05-18 via Nuitee
F
fabrice couple fr
8
Excellente localisation, excellent chef sur place, cet endroit vaut un séjour
Pros:

La localisation et la décoration , le style des villas

Cons:

La taille de la piscine

2026-05-16 via Nuitee
D
De Boer family_with_children nl
10
we loved our stay
Pros:

We had an absolutely wonderful stay at this hotel — without a doubt the highlight of our entire trip.

The location is fantastic, perfectly situated and surrounded by beautiful nature. From the moment we arrived, the staff made us feel incredibly welcome. They truly go above and beyond, always thinking along with you, offering help where needed, and doing it all with genuine kindness and a smile.

Everything was spotless. You can really tell how much care and attention goes into maintaining the hotel.

Breakfast was exceptional — à la carte with a wide variety of options, perfectly sized portions, and everything tasted amazing. Fresh coffee and juices completed the experience beautifully.

We stayed in one of the “treehouse-style” accommodations, which was simply stunning. Spread over two floors, very spacious, and such a unique and special place to stay.

The pool is on the smaller side, but honestly more than enough to cool off and relax after a day of exploring.

In the evenings, we loved gathering around the campfire — such a cozy atmosphere. The children especially enjoyed roasting marshmallows, which was a lovely and thoughtful touch.

We also booked an evening tour through the hotel, which we highly recommend. Our guide was incredibly friendly and made the experience even more memorable.

All in all, this was truly the most beautiful and special hotel of our entire trip. We would return in a heartbeat.

2026-05-11 via Nuitee
A
Agustin couple es
10
Hotel en un emplazamiento muy bonito, instalaciones impecables y personal súper atento.
Pros:

Está en medio de la naturaleza, muy tranquilo. Cad habitación tiene muchísima privacidad con respecto a las vecinas. Habitaciones y cama comodisimas. El personal muy muy amable.

Cons:

Le falta un gimnasio.

2026-05-11 via Nuitee
M
Matthew couple gb
10
Outstanding short stay in Monteverde
Pros:

Absolutely fabulous place, with great rooms, and outstanding views. Immersed in nature.
Excellent customer service who couldn’t do enough for you, and the food was brilliant

Cons:

Nothing

2026-05-05 via Nuitee
M
Melinda couple gb
10
Stunning property
Pros:

Beautiful, clean, stunning property with Natuwa reserve and sanctuary next door. Restaurant food was lovely and staff very friendly.

Cons:

Wish we had stayed more than 2 nights.

2026-05-04 via Nuitee